CoachAccountable Pricing, Features, Reviews & Comparison of Alternatives

CoachAccountable

Coaching management platform for professional coaches.

4.93/5 (41 reviews)

CoachAccountable overview

What is CoachAccountable?

CoachAccountable is an online client management solution to make the delivery of coaching programs more approachable and more effective. The cloud-based software crucially automates the delivery of programs and content, while enabling prospective clients to book appointments with calendar scheduling that syncs across Google Calendar, iCal and Outlook. Automatic notifications keep clients updated, with appointment reminders sent to all relevant parties, while the "Stream" feature displays and sorts a comprehensive history of the coaching engagement. Coaches and clients can comment on actions, metrics, notes, worksheets, appointments and more to maintain engagement and follow-through between sessions. This hub tracks and presents progress, with metrics offering at-a-glance visualizations of coaching performance data.

CoachAccountable allows coaches to create templates, including those for directing sessions and typical interactions to promote continuity of service. Coaches can also design Worksheets, including form-based items. Files can also be shared from either client or coach, with the Library centrally storing coaching documents, pictures, audio and video assets. Clients can interact with each other in the Groups area, while Courses facilitate automated programs for individuals or groups. Additional highlight features include customizable branding, email and survey templates, action management, plus billing and invoicing supported by third-party payment processing. With the Team Edition, practice managers and leaders are able to train and monitor the performance of coaching staff. Resources and materials can be conveniently shared across an organization, while ensuring that coaches feel supported with access to a mobile-responsive app.
www.coachaccountable.com

Pricing

Starting from
$20/month
Pricing options
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States, Asia, Australia, Brazil, Canada and 8 other markets, Europe, Germany, India, Japan, Latin America, Mexico, Middle-East and Africa, United Kingdom

Supported languages

English
CoachAccountable screenshot: CoachAccountable is an optimized, mobile-responsive web app that works across all devices.CoachAccountable ExplainerCoachAccountable screenshot: A mobile responsive web app gives coaches access to client profiles, appointment schedules, groups, courses, whiteboards and the centralized content library CoachAccountable screenshot: Plan Actions and Metrics, with due dates, reminders, comments, and more. View your client's progress quickly in the Overview.CoachAccountable screenshot: CoachAccountable's Team Edition allows customization that includes pairing multiple coaches with multiple clients. You can also create admin-only profiles for oversight.CoachAccountable screenshot: Use Groups for group coaching. Set desired participation levels, including whether members can comment on or see each other's progress. Set group assignments, goals, and more.CoachAccountable screenshot: Metrics clearly track progress and goals. Clients can enter comments on data points, and numbers can be automatically piped in from Worksheets.CoachAccountable screenshot: View a client's entire record of progress, or drill down into individual assignments. The client's page allows a quick view of what's done and not done in preparation for your coaching session.CoachAccountable screenshot: Multiple color-coded quick views to see a client's overall progress and results.CoachAccountable screenshot:  Track the quantitative progress of coaching clients with metrics. View comments on each data point. Create worksheets that automatically populate the data points for your client. Export results to CSV.CoachAccountable screenshot: Create session note templates and deliver those notes to your clients (or keep them private for your eyes only). CoachAccountable will automatically suggest you append related actions to the session note. CoachAccountable screenshot: Assign worksheets, including form-based items like dropdowns, checkboxes, and text fields, with due dates and reminders.CoachAccountable screenshot: Share and store files and assets for clients; they'll be accessible on any device and show when clients last accessed them. Embed video and audio to play in-app.CoachAccountable screenshot: Create actions, either as part of a larger project or standalone, with optional reminders. Color-coded status markers give a quick insight into what's so. CoachAccountable screenshot: The Stream displays a timeline history of coaching engagements including actions, metrics, notes, worksheets, appointments, and more, with the ability for both parties to add comments and filter or search for particular items.CoachAccountable screenshot: Schedule recurring appointments, set and personalize reminders, and include pre-appointment or post-appointment worksheets to prep clients for calls and assist with retention.CoachAccountable screenshot: The client dashboard allows for quick sorting and contacting, as well as an engagement report overview.CoachAccountable screenshot: Customizable branding options include the ability to add your colors, logo, and system name, as well as email templates that further your company identity and tone of voice.CoachAccountable screenshot: Reuse your homework assignments, intake and pre-session forms, surveys and more by creating worksheet templates.CoachAccountable screenshot: Upload and store coaching materials including documents, images, audio and video files, and more. Share with individual clients or groups, and track whether a client has viewed a file.CoachAccountable screenshot: Accept online credit card payments through Square, PayPal, or Stripe. Automate invoices and run reports on your accounts, then export to CSV for your accounting software of choice.CoachAccountable screenshot: Offer a more shared, community-driven coaching practice with CoachAccountable Groups. Choose the appropriate level of privacy and interaction as you see fit, and utilize all the same features as you would with an individual client.

CoachAccountable reviews

Excellent
40

Very good
0
Average
0
Poor
1

Terrible
0
Value for money
Features
Ease of use
Customer support
  4.8
  4.7
  4.7
  5.0
Jane Weddle, M.A.

CoachAccountable from the lense of a coach

Used daily for 6-12 months
Reviewed 2018-11-19
Review Source: Capterra

CoachAccountable is actually very easy to use; however at initial moment it did seem a challenge--that had more to do with me vs. CA...The Service and Support was AWESOME! The tutorials are great and questions are answered quickly. Great Customer Service! CoachAccountable allows me to actually hold my clients accountable and measure results....something that my clients say they want because they want to play a bigger better or newer game! CoachAccountable shows you and your client the entire picture of your coaching partnership and allows the doors of communication to open around success and areas of challenge. It gives you and your client data to show what is moving them forward or holding them back from accomplishing their goals.

Pros
After keeping paper files on clients and sending numerous things via email, I set out to find a platform that as a coach I could utilize for myself as hoping it could have benefits for my clients use too. I found it in CoachAccountable. At a very reasonable investment I am able to have all my clients in one place and communicate with them before, during and after sessions. The features are great: Session Notes, Action Items, Metric to measure success in areas important to the client, File share, Whiteboard, I could go on. It has saved me time and my clients report that it shines the light down on what they are following through on and where they are falling short on What they want to achieve. CoachAccountable is not just for the coach I have clients set up actions, set up metrics and this is a great benefit to them. I recently used it for Group Coaching and with 2 groups going it was great to have the venue to work with the group and them with me via CoachAccountable. It has a course feature which I am starting to use and I see great benefits of that for coaching clients who want or need some development areas on their own time! I looked on line for over a month and CA was the only system I could find where two way communication and involvement from the coach and the coachee was so robust. I'd recommend CoachAccountable

Cons
Although the metric area is great and actually after looking around CA was the only one I could find with this feature however would like it a few more options on how to display and measure things important to my client. Another great feature is setting up worksheets for clients would only like a few more options on the content features(fonts, colors, etc.)

Response from JPL Consulting


Thanks, Jane! We love seeing your groups grow using CA.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Twila Gates

CoachAccountable – The very best there is for a coaching business and their clients!

Used daily for 2+ years
Reviewed 2019-06-28
Review Source: Capterra

This web application offers an excellent experience for my clients and also makes my job easier. There is so much that I could point out – it is so feature rich and yet has been developed in a way to keep the learning curve as low as is possible. I wouldn’t coach without CoachAccountable. Every penny you spend on it is worth it!

Pros
It was March 2013 and I had just lost tens of thousands of dollars attempting to create a similar web application to a development firm that folded… frustrated and doing my best to manage a thriving coaching business without the tools I had envisioned. I had looked at all the coaching applications and they were missing many of the features I wanted, to not only manage the business, but offer the very best experience possible to my clients. So… it had been a bit since I had searched for what I wanted and thought I would give it one more try. To my amazement I found CoachAccountable and rep. This was back in the early stages of CoachAccountable. I am so fortunate to have found what an application needs to be to make a coaching experience the very best it can be and with less work on my end as the coach. , The developer, is amazing and there are always improvements/features being added.

Cons
Initially I thought it was pricey... not any more as the payoff is big in the end. At first it may seem like more work, but it will become evident fairly quickly how much difference 1-2 minutes of creating actions, etc. can make for both you and your clients.

Response from CoachAccountable


Thank you, Twila! We've been honored to have you with us from early on in the journey and look forward to many more years making your life easier.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Robert Grossman

Elevate your coaching practice and add high value for your clients

Used daily for 1-2 years
Reviewed 2019-12-17
Review Source: Capterra

My overall experience is extremely positive. CA is a foundational tool I use and without a doubt, adds tremendous value to my clients.

Pros
Coach Accountable is powerful and essential for business coaches. The program helps me to manage my clients and, more importantly, add value to my clients. They love using the platform. For example, before each appointment, clients receive a call strategy document to help them focus on what they want to accomplish during our call and then a post-meeting worksheet. Plus, CA has a compelling metrics feature that demonstrates ROI and keeps clients on target. Nobody else has this feature. Finally, the team at CA is remarkable. Their support is world-class, and they are consistently offering webinars and town hall type meetings to hear from their users.

Cons
The interface can be a little clunky and confusing at times.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Heather Ruth

Complicated coaching

Used monthly for 6-12 months
Reviewed 2019-11-06
Review Source: Capterra

I was a client so my coach used this as a way to store and send information from our sessions as well to sign agreements as a client that process was okay

Pros
Good way to store coaching videos for clients and self A decent platform for on boarding coaching clients

Cons
Expensive for what i experienced. As a coaching client I found it hard to navigate or export videos to my own computer.

Response from CoachAccountable


Hi Heather, I'm a bit surprised to see a review from you!

We generally get our reviews from coaches (our direct customers), rather than from their clients. When you mention it was expensive for what you experienced, I think that might be more a reflection of what you paid your coach (because you wouldn't have paid for CoachAccountable).

I notice your use of our platform was over 3 years ago. We've since released Version 3 and made numerous improvements--it's quite different from when you last were in!

You report having used the product for 6-12 months, but it looks like you only logged in on 3 separate occasions.

Finally, thanks for your mention of signing agreements being an okay process, but that actually wasn't a feature CA had until earlier this year. Perhaps you are thinking of some other platform?

Either way, thanks for taking the time to share your thoughts. Sorry CA of 2016 doesn't seem so great in hindsight, but perhaps CA in 2019 would be worth revisiting!

Rating breakdown

Ease of use
Features

Likelihood to recommend: 4/10

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Paul Winkler

An amazing, easy to use coaching platform

Used daily for 2+ years
Reviewed 2019-06-25
Review Source: Capterra

Easy to set-up and use (no tech experience needed), online instructions, training webinars, and instruction manual, very responsive, email support. Have been a user for many years running three groups with three coaches - a total of 20 clients and am very happy with the fact that I can keep track of everything from my vantage point.

Pros
Coach Accountable is very intuitive and it was easy to set up and get started. I have everything I need at my fingertips. I can schedule coaching appointments and reminders for them to me and to the client. Appointments can be added automatically to I-Cal, Outlook or Google calendar (awesome!) I can send my clients forms to fill out pre and post coaching conversation, Coach or coachee can set projects/tasks within projects and reminders about them. I can write up coaching notes that I can send to my client or keep private. The client has access to a library of content, access to their own notes, access to their projects/tasks. Coach or client can create metrics to track. I can communicate with my group, they can communicate with each other as a group or to a specific client within the group. I can allow access to the group contact directory. I can create courses and worksheets, I can invoice my clients. It's jammed packed with other features I don't use. If you demo Coach Accountable, you will be amazed. Representatives continues to add features to improve Coach Accountable year after year.

Cons
Super minor - but sharing the library (content/files) across teams seems a little clunky, less intuitive than the rest of the app.

Response from CoachAccountable


Thanks Paul! Such comprehensive feedback - happy that CoachAccountable has been so good for Attollo.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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CoachAccountable pricing

Starting from
$20/month
Pricing options
Free trial
Subscription
View Pricing Plans

30-day trial, then packages priced as follows:

SINGLE COACH:
0-2 clients = $20 per month
3-5 clients = $40 per month
6-10 clients = $70 per month
11-20 clients = $120 per month
21-35 clients = $200 per month
36-50 clients = $250 per month, etc...

TEAM EDITION (have unlimited coaches on the account free of charge)
0-20 clients = $200 per month
21-50 clients = $400 per month
51-100 clients = $700 per month, etc...

Only active clients count towards this limit. Activate and deactivate clients at any time.

See CoachAccountable's pricing page for more.

CoachAccountable features

API
Activity Dashboard
Customizable Branding
Reminders
Reporting & Statistics

Activity Tracking (230 other apps)
Applicant Tracking (286 other apps)
Automatic Notifications (356 other apps)
Customizable Reporting (277 other apps)
Data Import/Export (264 other apps)
Employee Database (243 other apps)
Employee Management (307 other apps)
Employee Onboarding (225 other apps)
Employee Portal (235 other apps)
Employee Self Service (231 other apps)
Performance Management (217 other apps)
Real Time Reporting (238 other apps)
Recruitment Management (231 other apps)
Self Service Portal (257 other apps)
Third Party Integration (293 other apps)

Additional information for CoachAccountable

Key features of CoachAccountable

  • Client database
  • Appointment scheduling
  • Program management
  • Worksheets
  • Activity management
  • Automatic reminders
  • Calendar sync with Google
  • Charting
  • Content library
  • Credit Card processing
  • Customizable branding
  • Customizable templates
  • Data visualization
  • Email notifications
  • File transfer
  • Group Calendars
  • History tracking
  • Invoice processing
  • Learning management
  • Mobile integration
  • Progress tracking
  • Secure data storage
  • Secure login
  • SMS integration
  • SSL security
  • Training management
  • Whiteboard
  • Activity dashboard
  • Mobile alerts
  • Receipt management
  • Appointment management
  • Group scheduling
  • Visual analytics
  • Training tracks
  • Course authoring
  • Team calendars
  • Course catalog
  • Personalized profiles
  • Scorecarding
  • Group training
  • Training record management
  • Reporting & statistics
  • eLearning management
  • Engagement analytics
View All Features

Benefits

CoachAccountable is cloud-based software for coaches; it supports the automatic delivery of structured coaching programs (Courses) and clients' ability to purchase coaching directly from a coach's website (Offerings).

Clients and coaches can schedule appointments via CoachAccountable's calendar-based Appointments feature, sending email or SMS text reminders while syncing to Google Calendar, iCal, Outlook, etc.

CoachAccountable's Library stores documents, pictures, audio files, and video files that can be shared among team members and clients. Audio and video files can be embedded into Worksheets, Session Notes, and more, and play in-app. Coaches can see if/when a client has accessed a file.

Automated text and email reminders keep clients engaged in their coaching programs, while the system automatically issues recurring invoices and receipts. Coaches can take online payments via PayPal, Stripe, Square, or Authorize.net.

CoachAccountable Metrics track the quantitative progress of clients. These results plus a client's entire record of progress can be automatically sent to the client or a third party.