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Employee Navigator
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Benefits, HR & compliance software for insurance brokers
Table of Contents
Is this product right for your business?
Find out with a
Employee Navigator - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: December 2025
Employee Navigator overview
What is Employee Navigator?
Employee Navigator is a benefits administration, HR and compliance software for insurance brokers and their clients which features new hire onboarding, time off tracking and asset tracking technology, plus integrated payroll. Incorporating an ACA dashboard, HRIS and agency management tools, alongside online enrollment, carrier and payroll reporting and HR and benefit communication functionality, Employee Navigator aims to deliver a comprehensive HR solution.
Key benefits of using Employee Navigator
Starting price
Alternatives
with better value for money
Pros & Cons
Employee Enrollment
Employee Management
Customer Support
Payroll Integration
Bugs and Issues
Employee Navigator’s user interface
Employee Navigator pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.7
Features
4.4
Ease of use
4.6
Customer support
4.6
Reviews sentiment
What do users say about Employee Navigator?
It allows us to roll out our new plans during Open Enrollment and helps us track compliance.
Select to learn more
Who uses Employee Navigator?
Based on 172 verified user reviews.
Company size
Small Businesses
Enterprises
Midsize Businesses
Top industries
Use cases
Employee Navigator's key features
Most critical features, based on insights from Employee Navigator users:
All Employee Navigator features
Features rating:
Employee Navigator awards
Employee Navigator alternatives
Employee Navigator
Starting from
No pricing info
Rippling
Starting from
No pricing info
Paylocity
Starting from
No pricing info
ADP TotalSource
Starting from
No pricing info
Employee Navigator pricing
Pricing plans
Pricing details:
Enhanced
No pricing info
Features included:
- ACA Reporting
- Basic Enrollment
- Benefits Communication
- Modern Carrier
- Plus $500/Yr Support
- TPA & Payroll Integrations
Enhanced Plus
No pricing info
Features included:
- 834 EDI Files*
- ACA Reporting
- Basic Enrollment
- Benefits Communication
- Modern Carrier
- Plus $500/Yr Support
- Third Party Apps
- TPA & Payroll Integrations
Elite
No pricing info
Features included:
- 834 EDI Files*
- ACA Reporting
- Basic Enrollment
- Benefits Communication
- Enrollment Assistance Tool
- Modern Carrier
- New Hire Onboarding
- Plus $750/Yr Support
- PTO & Vacation Tracking
- Recurring Task Management
- Third Party Apps
- TPA & Payroll Integrations
Platinum
No pricing info
Features included:
- $0 PEPM for 834 EDI
- 834 EDI Files*
- ACA Reporting
- Basic Enrollment
- Benefits Communication
- Enrollment Assistance Tool
- Modern Carrier
- New Hire Onboarding
- Plus $750/Yr Support
- Priority Phone Support
- PTO & Vacation Tracking
- Recurring Task Management
- Third Party Apps
- TPA & Payroll Integrations
User opinions about Employee Navigator price and value
Value for money rating:
To see what individual users think of Employee Navigator's price and value, check out the review snippets below.
Michelle L.
Client Service Manager
Heather T.
Benefits Team Leader
Employee Navigator integrations (18)
Integrations rated by users
We looked at 172 user reviews to identify which products are mentioned as Employee Navigator integrations and how users feel about them.
Integration rating: 4.7 (19)
“The integration with Paylocity is smooth and seamless. It's critical because prior to EN we were manually updating deductions for 150+ employees. Too much room for error and EN has eliminated that!”
“Paylocity has a direct link to Employee Navigator. It is so critical to keep our benefits administration system close to our HRIS for daily use so that there is cohesion between our systems.”
“Integration with Paylocity was so critical in this decision, this integration makes my job infinitely easier!”
“It is what allows the benefits deductions and changes to feed over in real time.”
“New and terminated employees are updated daily without any effort on our end.”
“Having payroll and benefits integrated saves time and avoids many mistakes.”
Jennifer C.
Director of Human Resources
Integration rating: 4.3 (3)
“When we integrated with Paycor at a prior job it made open enrollment and new hire enrollments so much easier.”
Elizabeth S.
HR Director
Integration rating: 4.5 (2)
Integration rating: 5.0 (2)
Integration rating: 5.0 (1)
Employee Navigator customer support
What do users say about Employee Navigator customer support?
Customer support rating:
We analyzed 40 verified user reviews to identify positive and negative aspects of Employee Navigator customer support.
Widespread user sentiment highlights the support team's friendliness, professionalism, and dedication to resolving issues.
A significant portion of users consistently receive fast responses, often within 12 to 24 hours, from the customer support team.
Common user feedback praises the ease of contacting support, with live representatives available by phone and email.
Multiple users appreciate the support team's deep knowledge of the platform and willingness to escalate and follow up on complex issues.
Support options
Training options
To see what individual users say about Employee Navigator's customer support, check out the review snippets below.
“Employee Navigator is not only a feature packed power house when it comes to delivering an adaptable, easy to use and constantly improving platform, but is equally matched by its level of customer support professionals and staff with a level of service that has almost disappeared. ”
Jason K.
HRIS System Specialist
“Their help desk system is run very well and you typically have an answer back within 24 hours, or at least a follow-up if the issues is still being researched.”
Lisha B.
Benefit Systems Analyst
“We do not have to worry about submitting changes and waiting for the vendor to update the system. And the Customer Support team is extremely helpful and responsive. ”
Stacy G.
Customer Support Specialist
Employee Navigator FAQs
Employee Navigator has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business
These products have better value for money
Q. What languages does Employee Navigator support?
Employee Navigator supports the following languages:
English, Spanish
Q. Does Employee Navigator support mobile devices?
Employee Navigator supports the following devices:
Android, iPad, iPhone
Q. Does Employee Navigator offer an API?
Yes, Employee Navigator has an API available for use.
Q. What level of support does Employee Navigator offer?
Employee Navigator offers the following support options:
Phone Support, Email/Help Desk, Knowledge Base, FAQs/Forum
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