Lever Reviews

I love that Lever offers our nonprofit organization a whole lot of recruiting and tracking opportunities without breaking our operational budget. Specifically, I like that we can add and remove teammates with ease to track specific job postings and view where the applicants are within the process. The templates for individual job creation are a huge time saver as well since we never have to reinvent the wheel each time a new position opens up.

Unfortunately, Lever can be a bit confusing for new folks. I dislike that you have to toggle between tabs in order to get the whole picture (number of applicants & resumes per job opening) and analyzing the talent pipeline with Lever's self-generated information can be unreliable when compared to self-reporting methods.

Our company operates similarily to a recruiting agency, which means we tend to hire for the same job on an ongoing basis, as opposed to hiring one or two candidates, then closing the job. Because of this, Lever helped us understand that we need a candidate-centric ATS, as opposed to a job centric ATS. This is a critical distinction when evaluating ATS, and is why we selected Lever over other systems....

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The reporting can be a little hard to understand at times. It doesn't have a direct integration with indeed, zip recruiter, or other job boards, so job distribution isn't as good as our last system (workable). But we're making it work.

At the moment nothing is good about this software

Merging had been disabled. We can no longer join new and old profiles into one profile. New and existing profiles - we are no longer notified if a candidate may be a duplicate. Have you ever spoken with a candidate only to find out that they where not a good fit before? Emails do not sync properly - Gmail will not be delivered if sent through Lever. We have found that we must copy and paste the email...

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Switched from a no-reporting ATS to Lever and it has been such a wonderful experience so far. The whole tool is built with candidates and candidate experience in mind. I honestly cannot imagine going back to how we used to work. Working with candidate profiles is intuitive and fast - especially with the newest feature CV Review. The Chrome extension makes sourcing on Linkedin a breezy. Our account manager during closing the deal was absolutely lovely - she was a great support in pitching the proposal to the business and getting us the best price we could afford. Thanks, Lo!

I'm gonna have to say customer support. Issues are rarely resolved on the first try - they also work US hours only which makes it really hard to fix critical issues on day 1. Lately there have been more issues with the platform than before. Though Lever sent an email about it, why it happened and how they will ensure it doesn't repeat in the future.

The integrations with LinkedIn, HackerRank, Fetcher, Slack are amazing!

Please give us Hiring Manager Satisfaction Surveys and improve the automation feature!!

My favorite aspect about Lever is being able to send candidates profiles and notes to one of our hiring managers and it goes straight to their email. The hiring manager can respond to the note without even having to log into lever. I also love the ease of setting interviews and calendar invites in one, simple step.

I wish we had known about more Lever features before we were assigned to the basic package because if the quoted pricing included items such as DocuSign and the Preferred Support were included, we would most likely have those.

Lever makes it so so easy to recruit and track candidates for multiple job postings. The job site it creates is easy to navigate and integrates very simply into our company's website. I love that you can manage each posting separately and even assign different hiring managers to each. By far, my favorite feature are the interview feedback forms. This makes it easy to see what all interviewers think of the candidate and allow them to jot down notes throughout the process.

There's not much that I don't like about Lever. Occasionally, the email connection breaks and you have to reconnect your email, but that's super easy.

Customer support while setting up the whole system across 10 entities was superb. [SENSITIVE CONTENT] was, despite the time difference, very reactive and helpful. On the product itself, it has been design to recruit and it does just so.

Some things are missing like really customizable analytics and filtered export of opportunities. The product is still being developed but as of today it still needs extra development to meet all our needs.

Lever provides valuable insights for a small HR team lacking a dedication recruiter. We were able to streamline our process, implement standardized feedback forms, and more easily communicate with candidates at every step of the process. We love having a single source of truth and know that Lever will be able to grow with our team.

The reporting feature is a little daunting but that's mostly because my team has never had an ATS before, so this is all new to us! The upcoming additional data visualizations in reporting I think will make this transition easier for me and my team.

I enjoy the ability to visually see candidates move through the process by "owner" or recruiter.

You cannot import your email signature to email templates

- sourcing part - integrations with other systems - the system is smart so it is limiting mistakes - reporting is strong (as the system does not allow many mistakes)

GDPR options are very simple, we need them more advanced as a EU based company user roles - too simple for us, again we would need to have them more granular email/interview templates - it would be great if these could be preset based on the interview name/type - it would save a lot of time to search through templates department/team set up - as this affects the entire system and automation it is very hard to set it up correctly, as we are an organization of larger scale, it is just not enough granular for us job offer approval set up - again not granular enough for us

Lever was easy to implement (I had it up and running in less than 24 hours), the career page can be integrated with your current website quickly, the scorecards are fully customizable, and the ATS does a nice job at tracking candidates throughout the process.

At the moment, a user cannot edit the interview stages without submitting a ticket to Lever. I hope they change this in the near future.

-Great UI/UX-very intuitive and easy to use -Good tracking capabilities: Can create unique URLs, each employee has a unique social/employee referral link, you can drop a Google Analytics tag, and can embed tracking pixels -Easy to get buy-in across the organization -Adds efficiency to the recruiting team saving recruiters and coordinators time in our day to day. We had to do a ton of manual work with...

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-Doesn't have automated social referral distribution. Employees can't schedule their job posts via social, they need to do it manually each time through Lever. -They don't have Live Chat for customer service -When setting up your job application, if you choose to have a resume as required then the 'Apply with LinkedIn' is pointless. If they 'Apply with LinkedIn' then they still need to upload a resume. Unfortunately, 'Apply with LinkedIn' doesn't cover the resume requirement.

I love its seamless integration with the tools we most use--Gmail, Google Calendar, Slack, Abacus, and Docusign. It has made our entire hiring process more seamless as a result. For applicants, it provides a more professional, personalized (if templated!) experience than what our young company had previously afforded. For our People Operations department (of one) it has vastly improved our...

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I look forward to the tool having more options in terms of auto-text/mail-merge. For example, it would be great if email templates had some options for dates and times. I also wish that it were possible to add multiple locations to a particular posting. I created a location called "Multiple Locations," but it'd be nice to have more specific cities listed. Perhaps I'm missing something though and this...

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-First off, the sales & implementation teams are fantastic. I had a great experience during the sales process (which is why I chose them over Greenhouse) & Customer support representative from implementation (customer success) has continued to be a trusted partner even post-onboarding. -It's relatively easy to set up & manage ongoing updates. I pretty much built the entire thing when we switched from Jazz. While I have an implementation background, I'm no engineer, so kudos for making it easy to manage. -Hiring managers love it - esp. product & engineering! -The email templates are a life-changer. -The sync with Google calendar for rooms & availability is also a life-changer.

While overall, it's a fantastic product, there are a few very nitpicky items I'd love to see modified down the road: -More customization for job posts; there are a couple standard fields you can't change. -Ability to sort applicants by certain criteria, i.e. if they included a cover letter or link to portfolio. -Permission levels with more "pick & choose" customization. -Changing interview times, teams, and feedback forms could be easier. -Option to save commonly used filters -- for a super admin with access to all reqs, it can be a tad overwhelming, but I've hacked a good process with bookmarks!

Simple and effective, cost is affordable for growing organizations, and the way they price it based on employee count and not on a per-seat basis.

Reporting can be better, LinkedIn integration is a work in progress.

Our organization has found Lever to be the perfect talent acquisition solution. Lever provides intelligent functionality and automation that simplifies its usage, allowing us to easily create, edit, and publish job postings and experiences across various social media platforms, notably LinkedIn. Lever's automation feature guarantees that no suitable candidate is overlooked by automatically sorting through applications. I especially appreciate that Lever allows us to manage all stages of recruitment, share feedback and ratings about candidates transparently, and automatically document all updates on the candidate's page.

It's not too complicated, especially since the customization capabilities are excellent. I just hope that some restrictions are removed so we can add grades/marks during the quick review process for a large list of applicants.

Lever is so easy to use. Our hiring managers jumped straight in with little to no training and are engaged in the recruitment process. Lever Nuture has allowed me to increase reach out email response rates by at least 50%. The ability to personalise and automate emails is a time saver and provides for an awesome candidate experience. Customer Service is excellent, responsive and sets realistic expectations. From a recruiters perspective it is easy to move through the platform, screens aren't cluttered, minimal clicks and loads of integrations with other API's. Very patient team. We've had a few changes in the team and Lever Support and Customer Success has been extremely helpful in reptition of training in short time frames.

We're based in Australia and unfortunately by the time a ticket is responded to it is a day later. If the response is not clear or not what we were looking for, then we wait for another day. Reporting is challenging due to the seperation of Requisition Reports (Lever Intelligence) and Job Postings. Manager dashboards do not provide the transparency required (based on what our business wants to see). Should have customisable dashboards. We have a decentralised model where Head of Engineering for example can't see Engineering roles as they directly report into a Product Team. It's not easy to customise, and quite difficult to understand.

We wanted something that could be implemented quickly and easily, it was also important that the price made sense for the value. We've found that the system is intuitive and allows us to keep track of candidates in an organized meeting. Lever has provided all of this. The UI is super intuitive. The learning period for comfortably navigating the system and time to value was minimal. This has been a...

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Reporting could be more robust - more funnel reporting and visualizations in the reporting section.

We've been so pleased with the support team at Lever. As we switch/transition from Google Hire, they've been incredibly helpful to make sure this is a seamless and stress-free process. It can be nerve wracking when switching products, especially when you want to make sure that candidates don't fall through the cracks or worrying over potentially losing important historical data. The Lever team has held our hand through the entire process and it has been a very pleasant transition.

The price point is average, perhaps a little higher for a hiring platform. They do have quite a bit of integrations available, so I understand that the cost covers quite a bit of work that went into this tool but it can be difficult when you want to cherry pick and maybe don't need all the bells and whistles.

Lever is a fantastic ATS for growing companies looking for a more robust system. The add-on of Nurture helps support talent acquisition, which is a differentiator in the ATS market. Lever makes it super easy to schedule interviews, create feedback forms (and make sure they're filled out), etc. It helps keep everyone accountable on all sides. The onboarding was quick and easy (shout out to Rain!).

I wish I could manually upload a CSV of candidates to a job

The product was very intuitive, and came with great functionality, including Google/ Slack/ DocuSign integration. Love the pipeline design, easy to follow/ track our job postings and candidates. The UI was excellent, most of my team took very little time to get comfortable with this platform - a big boost for employee participation in recruitment. We have a very small recruiting team, Lever really made a huge difference to the way we manage the candidate journey. Bonus: Excellent sales and customer support team, it's always a joy to work with them!

I really don't have anything negative to say about Lever.

I love the products capability to schedule candidate interviews, connect with LinkedIn and our HRIS system. Absolutely love those aspects.

1) Complete lack of customer, my problems are not resolved. I literally can not speak to a PERSON. I am forced to live chat and have literally never resolved a problem using this mechanism. I am routinely sent a link to read that I've already read that DOES NOT answer my questions. 2) there are no videos online to watch to self train I have found very valuable with other softwares 3) the training...

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Lever is the most sophisticated applicant tracking and candidate relationship management system that I have used. What I like best about the product is its ability to house easily accessible candidate information, seamless integrations with other platforms, robust reporting, and the company's willingness to upgrade the software with new and innovative features constantly. In addition, our implementation specialist, [SENSITIVE CONTENT], was of tremendous value in bringing Lever to life within our organization. We would not have been able to complete the migration without Lever's incredible support teams.

Lack of customizability in setting interview stages and archive reasons. However, this is a feature that will be rolled out in the next system update. There are also some infrequent bugs with the Zoom integration when scheduling video interviews with other team members.

I love that it is so user friendly. My previous ATS was really clunky, and there seemed to be a variety of ways to do the same thing - therefore I was constantly worried about consistency and reliability of the reports I was running and the data I was using. Lever works seamlessly with Gmail, it allows me to reduce the admin time involved in the interview process through automation and in-built scheduling...

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No cons were added to this review