I work for a specialized staffing agency, our focus is on temporary healthcare staffing; because of the degree of our specialization, our requirements for an applicant tracking software are also very specific – the folks at MindScope understand that.
Our main focus in initialing choosing CURA was its flexibility and customizable nature, in addition to it being a web-based ATS as opposed to server-resident that allows our users to access information from any PC, anywhere. Prior to migrating to CURA, we used the Legacy version of MindScope’s ATS. In total, we’ve been using MindScope products for a total of 12 years, with CURA having been in use for more than five years. Our initial implementation was a rather involved process, as the migration involved our very extensive database of candidates and clients. As it was my personal responsibility to review every single bit of information and either delete or approve for migration, I can attest to the vast amount of data involved. Fortunately, the MindScope team was always available to us, and was extraordinarily helpful and responsive during the data conversion. While it was certainly not a rapid process, I can’t recall any serious issues with downtime or anything else objectionable.
The learning process after migrating to CURA was not an issue. I would attribute that to CURA being a well-designed, intuitive product; the fact that our particular user group is comprised of experienced MindScope Legacy users didn’t hurt, either.
We have experienced outstanding customer support from MindScope over the entire course of our relationship; their representatives are knowledgeable, informed, courteous, and professional, while being open and friendly.
I would highly recommend the MindScope team and their products to anyone who is seeking an adaptable, intuitive ATS backed by consistently excellent customer service.
Ease of use