Workday Peakon Employee Voice Pricing, Features, Reviews and Alternatives

Peakon gives you and the entire company amazing visibility of the engagement data it captures. Instead of the information being in one persons hands it gives control to managers of all levels the ability to make change both big and small in their areas based on the feedback gained both from the engagement and eNPS scores but also the comments received. One of the big things that set Peakon apart from the very beginning was the ability to interact with comments anonymously, to acknowledge, respond, and forward them on enhances the feedback cycle for users.

There are some features that I would like to have, but the team are always very interested in our ideas and will send them off to the development team for discussion.

Employees complete it monthly so we can review at the time any issues and put actions in to place. Different departmental managers can work together to see why differing scores/feedback within their team on a particular item. Putting actions into place following feedback, involving all staff in the actions shows to employees that we are listening as we want to ensure they have an inclusive and happy place to work.

Lots of stats, the system can be complicated to understand some of these. More training required. The trainers are so knowledgeable they assume it is easy.

The ability to pinpoint areas of the business and what priorities are required by each area. Allowing the managers to own the data.

It would useful if you were able to produce an additional company level group under the schedules element.

This system is so easy to use, and gives such a great level of detail. This has helped our line managers take responsibility for the engagement of the teams, and is now spoken about with great positivity.

I would like to see more analytics on usage from line managers, this has begun but I think there can be more. I would also like to see more assistance in how to write employee engagement strategies.

The core of Peakon is its benchmarking. It captures staff feedback and measures their engagement using questionnaires, then compares its analysis with benchmarked scores based on team size, industry, location etc. It identifies areas of strength and weakness, making recommendations about improvements that can be made. We have used it to uncover morale and motivation issues amongst staff, and to identify strengths we can build upon. I'm very impressed by the level of thought that's gone into its design and development.

It can sometimes be frustrating trying to second-guess the reasoning behind anonymous feedback, but then the anonymity is key to the platform so I guess it's not the software that's at fault.