Peakon, a Workday company Pricing, Features, Reviews & Comparison of Alternatives

Peakon, a Workday company

People analytics & employee engagement software

4.81/5 (32 reviews)

Peakon, a Workday company overview

What is Peakon, a Workday company?

Peakon, a Workday company, is an employee engagement platform that converts feedback into meaningful insights that drive execution excellence and transformational success. Workday and Peakon together provide a continuous listening platform spanning the employee lifecycle and giving real-time visibility into employee engagement, sentiment and productivity. By leveraging the largest standardized data set of employee feedback in the world, it delivers insights about employee engagement, diversity, equity & inclusion, and growth, enabling leaders to build an accurate view of employee experience across all levels of an organization. To date, Peakon has helped organizations like Capgemini, The Adecco Group, Delivery Hero, Staples and easyJet make fundamental changes in how they operate to improve employee experience and drive better business results.
peakon.com

Pricing

Pricing options
Subscription
Value for money

Devices

Business size

S
M
L

Markets

United States, Canada, United Kingdom, Australia, China and 5 other markets, India, Japan, Germany, Brazil, Mexico

Supported languages

English, Danish, Swedish, French, Thai and 15 other languages, Turkish, Korean, Polish, Czech, Chinese (Simplified), German, Russian, Spanish, Arabic, Chinese (Traditional), Italian, Norwegian (Bokmal), Dutch, Japanese, Portuguese
Peakon, a Workday company screenshotMeasure and improve Employee Engagement in real time with PeakonPeakon, a Workday company screenshotPeakon, a Workday company screenshotPeakon, a Workday company screenshotPeakon, a Workday company screenshotPeakon, a Workday company screenshotPeakon, a Workday company screenshotPeakon Dashboard - A Briefing for LeadersPeakon Include in 40 seconds

Peakon, a Workday company user reviews

Excellent
26

Very good
6

Average
0
Poor
0
Terrible
0
Value for money
Features
Ease of use
Customer support
  4.6
  4.7
  4.8
  4.9
Phillip B.

Peakon - best of the best for engagement

Used daily for 1-2 years
Reviewed 2020-02-11
Review Source: Capterra

Pros
Peakon gives you and the entire company amazing visibility of the engagement data it captures. Instead of the information being in one persons hands it gives control to managers of all levels the ability to make change both big and small in their areas based on the feedback gained both from the engagement and eNPS scores but also the comments received. One of the big things that set Peakon apart from the very beginning was the ability to interact with comments anonymously, to acknowledge, respond, and forward them on enhances the feedback cycle for users.

Cons
There are some features that I would like to have, but the team are always very interested in our ideas and will send them off to the development team for discussion.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Mairead C.

Peakon has made a big difference to our staff engagement

Used weekly for 2+ years
Reviewed 2020-07-06
Review Source: Capterra

Been a real plus for us. Moved from annual survey to this pulse survey and for 2.5 years it went out every 2 weeks with a 95% participation response. We recently moved to monthly as employees finding the repeat of the questions were coming around too frequently. Our participation remains high at 95%

Pros
Easy to use and to implement within the organisation. Lots of support from the team who are always on hand to help.

Cons
So many features that it can be difficult to get your head around it unless you use it every day. Need to be trained on analysis and supporting Line Managers in using and interpreting the data as it can be confusing with so much data.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Adrian B.

Recently started using this platform

Used daily for less than 6 months
Reviewed 2017-11-24
Review Source: Capterra

Ease of use

Pros
The ability to pinpoint areas of the business and what priorities are required by each area. Allowing the managers to own the data.

Cons
It would useful if you were able to produce an additional company level group under the schedules element.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 5/10

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Aaron B.

Incredible tool

Used monthly for 2+ years
Reviewed 2020-03-04
Review Source: Capterra

Extremely positive. Without this product the organisation would have taken a different route which wouldn't have potentially put as much focus on the employees. The assistance I receive, especially from [SENSITIVE CONTENT HIDDEN], is fantastic and I couldn't thank him enough for everything he has done us.

Pros
This system is so easy to use, and gives such a great level of detail. This has helped our line managers take responsibility for the engagement of the teams, and is now spoken about with great positivity.

Cons
I would like to see more analytics on usage from line managers, this has begun but I think there can be more. I would also like to see more assistance in how to write employee engagement strategies.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Aidan D.

A serious piece of kit if you care about your team and getting the best from them

Used weekly for 1-2 years
Reviewed 2019-04-27
Review Source: Capterra

I've found Peakon to be a well-designed, sophisticated yet easy-to-use product, invaluable in managing large teams.

Pros
The core of Peakon is its benchmarking. It captures staff feedback and measures their engagement using questionnaires, then compares its analysis with benchmarked scores based on team size, industry, location etc. It identifies areas of strength and weakness, making recommendations about improvements that can be made. We have used it to uncover morale and motivation issues amongst staff, and to identify strengths we can build upon. I'm very impressed by the level of thought that's gone into its design and development.

Cons
It can sometimes be frustrating trying to second-guess the reasoning behind anonymous feedback, but then the anonymity is key to the platform so I guess it's not the software that's at fault.

Rating breakdown

Value for money
Ease of use
Features

Likelihood to recommend: 10/10

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Peakon, a Workday company features

API
Alerts/Notifications
Data Import/Export
Employee Database
Employee Management
Employee Profiles
Mobile Access
Performance Management
Reporting & Statistics
Reporting/Analytics
Self Service Portal
Third Party Integrations
Training Management

Activity Dashboard (577 other apps)
Applicant Tracking (413 other apps)
Assessment Management (422 other apps)
Collaboration Tools (382 other apps)
Payroll Management (383 other apps)
Recruitment Management (426 other apps)
Search/Filter (384 other apps)

Security and privacy

Encryption

Encryption of sensitive data at rest
HTTPS for all pages

Access control

Multi-factor authentication options
This will ask you to sign in with LinkedIn

Videos and tutorials

Additional information for Peakon, a Workday company

Key features of Peakon, a Workday company

  • Advanced data segmentation
  • Analytics dashboard
  • Auto-generated insights
  • Automated survey reminders
  • Benchmarking
  • Continuous monitoring
  • Custom questions
  • Custom reporting
  • Customizable branding
  • Employee net promoter scores
  • Employee sampling
  • Feedback collection
  • Heatmaps
  • Multi-language
  • Multi-location support
  • Question library
  • Question rotation algorithm
  • Real-time insights
  • Single Sign-On (SSO)
  • Statistical analysis
  • Text analysis
  • Two-factor authentication
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Benefits

Feedback can be collected every week, fortnight, month, or quarter, and paused during periods of employee absence, with automated emails and reminders to employees.

Employees can be engaged in two-way conversations with managers, to discuss or clarify feedback and comments, without compromising their anonymity.

Comments are analyzed in real-time, categorized based on their content, and Peakon then determines whether the overall sentiment of responses to each topic is positive or negative.

Recommendations are automatically generated by Peakon for areas requiring improvement across the organization as a whole and for individual departments or teams, and presented to individual users in prioritized lists.

Engagement metrics can be compared internally, such as across teams or departments, or benchmarked against other companies in the same industry.