Peakon, a Workday company Features

Peakon, a Workday company

People analytics & employee engagement software

4.84/5 (32 reviews)

Competitor Feature Comparison

360 Degree Feedback
API
Action Management
Alerts/Notifications
Benchmarking
Career Development
Commenting/Notes
Communication Management
Compensation Management
Competency Management
Compliance Tracking
Customizable Branding
Customizable Questions
Customizable Reports
Customizable Templates
Customization
Dashboard
Data Analysis Tools
Data Import/Export
Electronic Forms
Employee Database
Employee Handbook
Employee Management
Employee Onboarding
Employee Portal
Employee Profiles
Employee Recognition
Engagement Tracking
Feedback Management
Goal Management
Goal Setting / Tracking
HR Management
Individual Development Plans
KPI Monitoring
Learning & Development
Learning Management
Mentorship
Mobile Access
Mobile Survey
Multi-Channel Distribution
Multi-Language
Negative Feedback Management
On-going Performance Tracking
Onboarding
Orientation Workflow Management
Peer Appraisals
Performance Appraisal
Performance Management
Performance Metrics
Performance Review Management
Progress Tracking
Pulse Surveys
Question Branching
Question Library
Randomization
Real Time Analytics
Real Time Data
Real Time Reporting
Recruitment Management
Reminders
Reporting & Statistics
Reporting/Analytics
Response Validation
Review Cycle Tracking
Self Assessment
Self Service Portal
Single Sign On
Skills Assessment
Skills Tracking
Skip Logic
Strategic Planning
Succession Planning
Support Audio/Images/Video
Survey Builder
Survey/Poll Management
Surveys & Feedback
Talent Management
Task Management
Third Party Integrations
Training Management
URL Customization
Visual Analytics
Weighted Performance Measures
Learn moreCompare App
360 Degree Feedback
API
Action Management
Alerts/Notifications
Benchmarking
Career Development
Commenting/Notes
Communication Management
Compensation Management
Competency Management
Compliance Tracking
Customizable Branding
Customizable Questions
Customizable Reports
Customizable Templates
Customization
Dashboard
Data Analysis Tools
Data Import/Export
Electronic Forms
Employee Database
Employee Handbook
Employee Management
Employee Onboarding
Employee Portal
Employee Profiles
Employee Recognition
Engagement Tracking
Feedback Management
Goal Management
Goal Setting / Tracking
HR Management
Individual Development Plans
KPI Monitoring
Learning & Development
Learning Management
Mentorship
Mobile Access
Mobile Survey
Multi-Channel Distribution
Multi-Language
Negative Feedback Management
On-going Performance Tracking
Onboarding
Orientation Workflow Management
Peer Appraisals
Performance Appraisal
Performance Management
Performance Metrics
Performance Review Management
Progress Tracking
Pulse Surveys
Question Branching
Question Library
Randomization
Real Time Analytics
Real Time Data
Real Time Reporting
Recruitment Management
Reminders
Reporting & Statistics
Reporting/Analytics
Response Validation
Review Cycle Tracking
Self Assessment
Self Service Portal
Single Sign On
Skills Assessment
Skills Tracking
Skip Logic
Strategic Planning
Succession Planning
Support Audio/Images/Video
Survey Builder
Survey/Poll Management
Surveys & Feedback
Talent Management
Task Management
Third Party Integrations
Training Management
URL Customization
Visual Analytics
Weighted Performance Measures
Visit WebsiteCompare App
360 Degree Feedback
API
Action Management
Alerts/Notifications
Benchmarking
Career Development
Commenting/Notes
Communication Management
Compensation Management
Competency Management
Compliance Tracking
Customizable Branding
Customizable Questions
Customizable Reports
Customizable Templates
Customization
Dashboard
Data Analysis Tools
Data Import/Export
Electronic Forms
Employee Database
Employee Handbook
Employee Management
Employee Onboarding
Employee Portal
Employee Profiles
Employee Recognition
Engagement Tracking
Feedback Management
Goal Management
Goal Setting / Tracking
HR Management
Individual Development Plans
KPI Monitoring
Learning & Development
Learning Management
Mentorship
Mobile Access
Mobile Survey
Multi-Channel Distribution
Multi-Language
Negative Feedback Management
On-going Performance Tracking
Onboarding
Orientation Workflow Management
Peer Appraisals
Performance Appraisal
Performance Management
Performance Metrics
Performance Review Management
Progress Tracking
Pulse Surveys
Question Branching
Question Library
Randomization
Real Time Analytics
Real Time Data
Real Time Reporting
Recruitment Management
Reminders
Reporting & Statistics
Reporting/Analytics
Response Validation
Review Cycle Tracking
Self Assessment
Self Service Portal
Single Sign On
Skills Assessment
Skills Tracking
Skip Logic
Strategic Planning
Succession Planning
Support Audio/Images/Video
Survey Builder
Survey/Poll Management
Surveys & Feedback
Talent Management
Task Management
Third Party Integrations
Training Management
URL Customization
Visual Analytics
Weighted Performance Measures
Visit WebsiteCompare App

Mobile apps

iOS App


11 reviews

Requires iOS 13.0 or later. Compatible with iPhone, iPad, and iPod touch.

Android App


0 reviews

Peakon, a Workday company Feature Reviews

25 reviewers had the following to say about Peakon, a Workday company's features:

Abey J.

Peakon met my needs to engage my teams and gather their sentiment and feedback anonymously.

2017-11-20

Provides metrics that I can use to measure and improve our performance.

Pros

Love the dashboard, various ways to see the comments, segmentation, and eNPS based on our industry.

Cons

Also, really need a mobile app with Admin functionality.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Rob S.

Great onboarding experience with strong support from staff.

2017-12-13

Ease of use, detailed reporting and automatic downloading of data in a Power Point presentation that just has to be tweaked based on my personal situation.

Pros

The dashboard, the ability to download information directly into a PowerPoint presentation, the ability to reach directly out to employees anonymously to gather further information about vague comments and the science behind the results.

Cons

I am still new in using it, so the data seems a little daunting at times, but I am sure that in time, I will be able to sort, filter and get the exact data I am looking for.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Wireless company, 51-200 employees)

Our company loves Peakon

2018-09-26

Only positive

Pros

- Gives great insights into companies life, employees happiness, etc - Easy to setup and administer - Nice way to give feedback to management - Great algorithm

Cons

- Management console is great but it could be a bit easier to administer - Perhaps it could be nice to loose some anonymity in some cases

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Weekly

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No

Response from Peakon


Thank you for your review! We're so pleased to hear that you and your team are getting on well with the product and you're getting valuable insights from it. Please do not hesitate to contact your Customer Success Manager if you need any more help on the administration side of things!

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Crystal D.

Peakon is a very insightful, effortless and customized tool

2017-12-04

real-time employee engagement/pulse data Heat map analysis that allows us to get targeted on populations that need attention automatic assignment of manager access quick reference tools benchmarks against the industry the ability to level-set against certain benchmarks, such as time in position

Pros

The ease of use and roll-out to our management community. Real-time employee pulse data Flexibility of the features, from questions, to survey and question frequency and set-up The on-going developments, enhancements This is not part of the software- but the support from Peakon has been phenomenal.

Cons

We did ask for a custom one-off survey design, which Peakon was not able to do.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Monthly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Hospitality company, 1001-5000 employees)

Great system, intuitive to use and quality customer support.

2017-11-27

it's early days but it's got the management listening and thinking and the employee's have the mechanism to tell us what we are doing right or otherwise.

Pros

It's been so easy to implement, the dashboards give real time information in digestable formats.

Cons

It's configurable and you can add in as many attributes as you want to view data together.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Doug M.

Easy to use and gave us great insights

2017-07-02

Gave us great feedback on where we were doing well and where we needed to improve to moviate retain staff and build our culture.

Pros

Easy to use for both management (to configure, see results) and staff (to give feedback on the company and their experience).

Cons

We couldn't slice the data down to all the views we would like but that is a function of the (necessary) anonymity for employees within a small organisation.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Occasionally

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Kristen K.

Very User Friendly and excellent Customer Service

2017-11-20

Pros

The system is very User Friendly, and very easy to edit or update content, the flow makes sense, and overall customer service is very efficient

Cons

Would like to have a report writer capability, however, am just learning the reporting aspect of the program.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Monthly

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Wechuli P.

Useful Feedback Tool for Empoyee Engagement

2020-03-14

My place of work uses Peakon to track employee satisfaction every month, I find it a convenient place to voice my 2 cents.

Pros

- Nicely designed interface and intuitive navigation and layout for employees to tab through and give feedback on the various issues. - allows employees to express opinions with protection that there won't be backlash since the feedback is anonymous.

Cons

One thing I would like to see is the expansion of the service offering to allow for more nuanced scenarios search as research surveys.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Monthly

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Vivian H.

Peakon is extremely easy to use and navigate. The quick access to data and information is amazing.

2017-11-29

Real-time data on how engaged our employees are and the concerns that they have.

Pros

Having real-time data the day after the survey closes and having the ability to watch scores improve or decline through the next open survey session is amazing.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Occasionally

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Melinda W.

My overall experience has been exceptional.

2017-11-21

The most important benefit is a real-time insight into our company culture.

Pros

For example, any manager or leader can export all of the open-ended and driver comments to an Excel spreadsheet which can be emailed to an applicable team member.

Cons

Many of our employees have requested the ability to view their grading history so that they can compare answers.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Pippa G.

Really useful way of measuring engagement and identifying problem areas.

2017-11-21

We get much more tangible results on our internal communications now, rather than just guessing who isn't engaged and why.

Pros

Easy to use, lots of help if we need it. The export report is good as it is easy to present to teams for feedback.

Cons

The monthly surveys take a bit of getting used to for staff. We also have a complicated departmenal structure and that can make reading the results confusing sometimes.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Michael W.

An intuitive and innovative engagement tool.

2020-03-09

A professional, exciting company to deal with. They are always looking for new and innovative ideas and we feel like we are with them on the journey.

Pros

The senior management team get so much useful data bot micro and macro.

Cons

Sometimes there are so many new features that its not easy to keep up or be aware of how they can be used in your workplace.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Molly B.

Good Survey Tool

2020-02-20

It's helped our large company (800+ employees) in 40 locations give feedback on the company as a whole, and then on a smaller scale to our supervisors.

Pros

I like that I can give feedback on upper management without having to directly say something to their face.

Cons

I don't like that an 8 on the score sale is seen as passive or negative. To me, an 8 is equivalent to 80% or a B.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Weekly

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Collette C.

Excellent Employee Engagement Platform

2020-09-18

Peakon is a very well designed and easy to use Engagement tool.

Pros

Providing a tool to employees so they can voice their concerns or comments was invaluable, the customer support from [SENSITIVE CONTENT HIDDEN] and the team was fantastic

Cons

It would be great to have a plan option that suits a company of our employee size

Rating breakdown

Ease of use
Features
Customer support

Time used: Free Trial

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Mairead C.

Peakon Employee Engagement Platform

2021-07-06

Excellent customer service/onboarding.

Pros

Employees complete it monthly so we can review at the time any issues and put actions in to place.

Cons

The trainers are so knowledgeable they assume it is easy.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Chris H.

Peakon provides excellent feedback through reports on employees' opinions.

2017-11-28

Pros

The reporting is really great, along with being able to drill down into specific segments within the responders.

Cons

Flexibility in questions, although you have the opportunity to review and submit custom questions, as needed.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
Read more
Aaron B.

Incredible tool

2020-03-04

Without this product the organisation would have taken a different route which wouldn't have potentially put as much focus on the employees. The assistance I receive, especially from [SENSITIVE CONTENT HIDDEN], is fantastic and I couldn't thank him enough for everything he has done us.

Pros

This system is so easy to use, and gives such a great level of detail.

Cons

I would like to see more analytics on usage from line managers, this has begun but I think there can be more.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Monthly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Marketing and Advertising company, 201-500 employees)

Great tool for focusing in on how to improve employee engagement

2019-07-31

Pros

- Well designed software with great UX/UI, which has undoubtedly been a factor in the high usage rate in our workforce - Great flexibility in the question setup, allowing you to tailor to your business or team. - Great dashboards help you visualize the results and turn this into actions

Cons

Would be interesting to have historical data available to the end-users to see how their scores have changed over time

Rating breakdown

Ease of use
Features

Time used: Less than 6 months

Frequency of use: Monthly

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Chris P.

Awesome Employee Engagement Data

2019-03-26

Has really enabled us to improve the experience for our employees an managers, and gives an idea of what is impacting productivity.

Pros

Very easy to use, and provides deep insight to what driving employee engagement.

Cons

Can be challenging with anonymous feedback, especially in a small organization. But does encourage transparency which is a great benefit.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Richard E.

No better way to measure employee satisfaction.

2017-11-24

Pros

Conducting employee surveys allows us to obtain crucial feedback to support our employees, working environment and future company strategy.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Internet company, 501-1000 employees)

Peakon Review

2019-08-29

Pros

Peakon is an amazing employee engagement tool, I love being able to voice my opinion without worrying about confidentiality.

Cons

Having to do monthly engagement surveys gets tiring, though this has more to do with how my company uses it...I think.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Monthly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Diana D.

Amazing product for real-time employee engagement that everyone in our team loves!

2017-06-30

Pros

- Easy to setup - Amazing user experience that works well on mobile - Every manager gets a personalised dashboard with insights just for their team - Flexible scheduling; can be run weekly, monthly etc - Great support

Cons

- If you are moving from an annual survey it's quite a shift to more frequent, so you need to ensure everyone is onboarded properly - Would be nice to have manager apps for dashboard (although it does work on mobile browser)

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Monthly

Source: Capterra
Helpful?   Yes   No
Read more
Andrew H.

Loyal user - my business is better as a result

2018-10-22

Peakon solved deep communication issues within our business.

Pros

Simple, easy to use, great customer service! Oh, and a great app.

Cons

No real issues with Peakon.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Tahnee A.

Peakon - as essential platform for facilitating change in your organisation

2020-02-17

Peakon has given us data to support our people strategy and delivery.

Pros

Data and analytics are incredible.

Cons

There is nothing that I dont like about Peakon.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Robin M H.

Traditional annual engagement surveys can't begin to compete with Peakon.

2017-11-28

Pros

With Peakon, we get a constant pulse on the issues that concern our team members, allowing us to see trends over time. Our employees get an anonymous feedback mechanism (and they use it!)

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No
Read more