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RUN Powered by ADP Logo

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Payroll, Tax Filing, HR and Timekeeping

(6)

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RUN Powered by ADP Pricing

Pricing overview

Value for money rating

4.2

/5

778

Price starts from

25

Pricing options
Free plan
Subscription
Free trial

Pricing details

Free demo on demand.
Promotional offer for new signups: 4 months free payroll!

What users say

Overall I think it's great I love the ease of access of everything on the page and how it helps you with your budget.
Liked it and ADP but the price went up. Interesting that when I requested no increase I got it once but not again.

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Reviewers who mentioned pricing said:

DH
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Dawn H.

Performing Arts, 11-50 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Expensive but good

Reviewed a year ago

Overall satisfied with ADP, but switching to another provider that has a better timekeeping tool to save me ttime and money.

Pros

Easy to use and get up to speed. Simple and easy to run payroll. Love that the system reminds you when you need to run payroll. Support is also good when needed. Most questions are answered quickly. Love not having to worry about filing payroll taxes, etc. ADP does all this for you which saves a small business owner lots of time that would spent on these things.

Cons

Timekeeping app was not great and expensive compared to other payroll providers. The integration with QuickBooks is clunky and makes it hard to categorize payroll the way we need to track it for costs.

TC
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Tiffany C.

Veterinary, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Horrible Customer Service and Clunky Software

Reviewed 3 years ago

Overall, the payroll portion was easy to use, easy to run, and reports were adequate. For the price, we felt that the features were lacking and difficult to setup. Customer service was a joke and it took to long to get a returned answer.

Pros

The sales team over promised and then disappeared after we installed the software. The features that were available were so/so and appeared to be clunky. To process payroll was adequate and easy to operate. Reports were fine and gave me everything that I needed to easily enter payroll into our accounting software.

Cons

The HR features that we had tied to the payroll were a joke. Expert HR was nothing more than a phone call to someone that would then transfer you to someone else, that would then transfer you to someone else, and by the time it was over you forgot your question.

Vendor response

Tiffany, We welcome all feedback to ensure RUN? Powered by ADP continues to empower small businesses to more efficiently manage their payroll and HCM needs. We are sorry to hear of your experience with RUN? and will pass along this feedback to our Product & Sales Teams. We are always working to enhance RUN? and delight our users. Your feedback is very important to us here at ADP so we thank you for the review. - Your RUN Powered by ADP? Team

JA
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Joyce A.

Consumer Services, 1-10 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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ADP is easy and simple to use

Reviewed 2 months ago

I feel confident in ADP as a company. As i have know about them for a very long time. Since at least 1980 in Syosset NY. Long story short, I have seen them grow over the years and i know how things are run there. They have been around a long long time and have only grown with time. So i have the utmost respect and confidence in ADP as a company.

Pros

Customer service is spot on. I always can get help when i need it and i get to speak to a human being. I like the ease of inputting information and feel like they actually care.

Cons

Just a little pricey. But i feel confident that i always have help. As a small business owner in NY we just pay so much for everything. But as a service in NY i get that it is a cost to run a business. Our payroll is our whole business. We do our best to save on costs but its not easy.

JH
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Juanita H.

Law Practice, 1-10 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Great product with inconsistent customer service

Reviewed 2 years ago

I have not found a better more affordable option. It does everything I need it to do and requires very little effort on my end. I appreciate that it just requires me to tap a few buttons to rub my payroll. I need something that is quick and easy.

Pros

The website and mobile app are very easy to use. Being able to run payroll on the go is very helpful but you can’t add an employee from the mobile app.

Cons

I hate that I can’t add an employee from the app. It has made it difficult sometimes. I also despise the long wait times for customer service. They have a call back option that they say you won’t lose your spot using but it generally takes hours to get a call back. That’s an absurd amount of time.I also hate the nonstop sales calls. I had to threaten to close all my accounts to get the calls to stop. The timekeeping with adp run was a nightmare. If there are any errors it causes issues with running payroll from the app.

Vendor response

Juanita, We are happy to hear that overall you find ease of use and helpful functionality within RUN Powered by ADP®. We appreciate your feedback on the Mobile app and wait times and have passed this along for review. Your feedback is very important to us here at ADP so we thank you for the review. - Your RUN Powered by ADP® Team

JM
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Joan M P.

Construction,

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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The product is getting better over time.

Reviewed 7 years ago
Pros

The product is a good product, money value is cost effective, informative, easy to understand. I have used ADP for about 23 years. I have seen several products that were used. Technology moves fast and this product provides future assurance of meeting the technological needs that businesses will be looking for to help run their payrolls. Education of the product and how it links into the unemployment...

Cons

So many functions on one page that it sometimes loses its value of finding the right page for the right need. Maybe more pages with less on each page would make a person that is just starting out with ADP feel that it is more user friendly product.

VA
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Valeria A.

Construction, 1-10 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Amazing Sellers but after you sign it is a total mess

Reviewed a year ago

The person who sold this to me was great answering questions and said that he will be my point of contact is I needed anything after I sign up. Well… once the first problem started be disappeared…. And when he dis answer he was mas I reached out. Adp was collecting my state taxes but not sending them to the state, they said I never submitted my documents (which I did) and it was on my to fix it. Price changes without a formal notification.

Pros

You can run it on an app anywhere you are.

Cons

The customer service is pretty slow, lots of [sensitive content hidden] and never happened.

ED
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Elena D.

Consumer Services, 11-50 employees

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Perfect for a small business like ours

Reviewed 5 years ago
Pros

We started using ADP Run about 5 months ago and by far I am very satisfied. The interface is easy and user friendly. Even when there is something I can't figure out how to do or just want to make sure I don't do wrong, they have this chat that is surprisingly quick and helpful. You get to speak with representative withing 2 min and they not only explain what to do, but also go in and do stuff for you. It is also really helpful that our employees can access their record via app. What is more, it is way more cost friendly than when we were outsourcing the payroll processing.

Cons

I really haven't encountered any problem yet. It seems to hit all the check marks we need. The only problem is that when we were starting they were a bit chaotic, not communicating between each other. We had a different point of connection every week, and it was somewhat frustrating. But despite this initial period, we have been running smoothly.

Vendor response

Elena, While I am sure I am not the first, I am very happy to welcome you to the ADP? family! We are beyond thrilled to hear that you find RUN Powered by ADP? to be easy and accessible for both you and your employees. Partnering with you to make payroll and HR easy and effortless so that you can focus on your business is always front of mind for us. Thank you for the valuable feedback. We look forward to connecting with you again. - Your RUN Powered by ADP? Team

WD
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William D.

Hospitality, 11-50 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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The customer service is outstanding even late at night.

Reviewed 3 years ago

I have been using this software and ADP for 5 years. There have been more than a few times where something went seriously wrong on a payroll day and I was not able to run the payroll at my normal time. Inevitably, I am up late finishing it, "Murphy's law" happens, and I run into a problem on that particular night. It is nice to know I can get help when I need it.

Pros

This is easy to use and set up payroll software if you use ADP for payroll. When you sign up with ADP then you are given a dedicated customer service team that specializes in teaching you how to use the software. After about 60 days they allow you to call into their 24-hour customer service team from then on into the future. If you are ever stuck late at night trying to finish payroll and run into a problem, they answer the phone and help you solve the issue so can finish the job.

Cons

ADP is more expensive than a local payroll company. Although I like to support local small businesses like mine, it is nice to know that the payroll will be done right the first time. Your employees will appreciate it.

Vendor response

William, We welcome all feedback to ensure RUN Powered by ADP? continues to empower small businesses to more efficiently manage their payroll and HCM needs. We are glad to hear you find a user friendly experience within RUN along with quality support from the RUN Service Team. Thank you for the feedback on the fee structure. We are always working to enhance RUN and delight our users so we value your insights. - Your RUN Powered by ADP? Team

CS
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Cleo S.

Human Resources, 11-50 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Great payroll platform!

Reviewed 4 years ago

Overall, my experience with RUN Powered by ADP has been great. They provide good customer service support, especially if you use the Workers' Compensation services.

Pros

I've been using ADP for more than two years now. We switched to ADP from Paychex, and I can say it was a smart decision. RUN Powered by ADP is friendly to use. The onboarding process is quick and easy, and the payroll processing feature is complete.

Cons

The only thing that I believe ADP could improve is its pricing for extra features. The basic bundle is complete, but if you want to add features (i.e. child support options for employees) you have to switch to higher bundles.

Vendor response

Cleo, We are thrilled to hear of your positive experience beginning at on boarding and on to running payroll with ease! We value your partnership and appreciate your feedback. -Your RUN? Service Team

CZ
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Carrie Z.

Automotive, 51-200 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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RUN is a good platform for a global company, easy to use, cost effective & great customer support.

Reviewed 7 years ago

Piece of mind that Payroll is done correctly and timely and that our company is compliant with tax & government agencies.

Pros

Scalability, portability, reliability, ease of use, security, reporting & customer support are the most valued features when it comes to RUN powered by ADP. Our payrolls can grow or shrink very rapidly. This platform allows us to quickly transition our staff size & allows an international team to onboard, process payroll and terminate employees easily & efficiently. We can work anywhere that there...

Cons

There are two items that I like the least about this software. They are both related. Most important is the lack of a feature allowing us to import our payroll data into the "Payroll Task". When we grow it is very time consuming & cumbersome to key in all the data. A feature to import the payroll data would be fantastic! I do not want to go to another platform, which allows the data from the proprietary...

MM
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Mike M.

Management Consulting, 11-50 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Solid HR Platform

Reviewed 6 years ago

Overall, we find ADP RUN to be useful and a pretty good value for the money. It saves us time and works as expected 99% of the time with no downtime. ADP has really good customer service and we've enjoyed the integration with the retirement services. RUN is robust and offers a lot of different, useful features.

Pros

We've been using ADP RUN for a few years now and have enjoyed our experience with the system. It makes payroll a breeze and provides our staff members with an easy-to-use timecard and information portal, which allows them to see their pay stubs, W-2s, and retirement balances. Errors within the system are rare, and the ADP customer service team is extremely responsive if any issues do arise. W-2 forms...

Cons

Every so often, the Employee Access hub seems to glitch and prevents some employees from reaching their accounts. I've found that this can sometimes be rectified with a cache clear or even opening the Access portal in a different browser, but overall this is a relatively minor issue and it can be quickly cleared up in most cases. ADP also has a bit of a habit of having random salespeople reach out from time to time to attempt upsells rather than a dedicated account manager (we do have a dedicated manager, but the upsells are usually pitched by others).

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Russell B.

Accounting, 1-10 employees

Used weekly for 2+ years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

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Stale product, but flexible payroll processing

Reviewed 2 years ago

It is a competent system as long as you only need to access it from a desktop browser. The pricing is “OK” for wholesale clients with more than 5 employees.

Pros

It is very easy to make on the fly adjustments to paychecks, such as overriding the amount of withholding, recording an advance repayment, etc. Overall the system is easy to use. The payroll for my accounting firm is free, which is appreciated.

Cons

In 2022 one STILL cannot access the Run Oayroll website from a mobile phone. This is inexcusable and something I have been asking them to correct for more than 15 years. The site automatically redirects to the mobile app, which still, after 15 years, can’t be used for wholesale accounts like mine. It is beyond aggravating.

Vendor response

Russell, We thank you for your feedback of RUN Powered by ADP® and are glad to hear you find ease of use and flexibility with your payroll. Your feedback regarding mobile access has been passed along to our Product Team for review. We value your partnership on your payroll and HCM needs. -Your RUN Powered by ADP Team

JC
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Joan C.

Real Estate, self-employed

Used other for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Good software but expensive

Reviewed 4 years ago

Liked it and ADP but the price went up. Interesting that when I requested no increase I got it once but not again. When I said I was going to leave I wasn’t offered anything to keep my account. Months later I got calls and a million emails offering me months for free and no W2 charges. I would have stayed since I liked the product and the company and would have liked not to go through the pain of a change.

Pros

Easygoing use. Reports very good.access. ADP provides lots of HR info.

Cons

It is quite easy to use. The reports are well designed and easy toI asked about no increase I got it once but not again. When I said I was going to leakreques

Vendor response

Joan, Thank you for your feedback on RUN Powered by ADP?! We are happy to hear that RUN? provided you with features and functionality that are easy to use and efficient, allowing you more time to focus on your small business. We appreciate your feedback and our RUN? Service Team would love the opportunity to discuss your experience with you. We hope to partner with you again on your payroll and human capital management needs. - Your RUN Powered by ADP? Team

AR
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Verified reviewer

Construction, 201-500 employees

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Makes Payroll Simple and Easy

Reviewed 6 years ago
Pros

I used RUN powered by ADP with a company I previously owned with 5 employees. For probably all business owners doing payroll, withholding, and taxes is the biggest stress. RUN was a simple and easy to use for my payroll. You can change employees hours or wages each week by logging into their web portal. It takes no time at all to process the payroll. For the salary employees it was simple to have a...

Cons

The only con I could mention is the cost for the service. Of course we all want things to be less expensive but this was a little more expensive than most payroll services. The quality is outstanding so you definitely get what you pay for. RUN has so many extra features that most do not. Aside from the additional cost for RUN I would still recommend it from all the others I have used.

OY
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Owen Y.

Construction, 1-10 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Good service, but expensive

Reviewed 3 months ago
Pros

Overall, I'm satisfied with the ADP payroll service. I've used many of the payroll services on the market (ADP, Paycheck, Heartland, Patriot). I think ADP is one of the better ones. The reporting interface is super easy to use, and their direct deposit is the best among competitors. By that, I mean the required deposit dates, in order to make payroll processing, you just need 1 day in advance to get the money ready in your account, everyone else need minimum 3 days.

Cons

One of the pricer options among competitors. I ran weekly payroll for 8 - 10 employees, with a big discount, it costs me about $75-$90 per payroll. in comparison, Patriot only costs around $65 per month (4-5 payrolls)! One other thing to consider is (this is true to all payroll service companies), that your salesperson probably won't be there for too long, other words, once they sign you up, they will pretty much disappear, good luck getting any support from them, every time you ask for help, they'll just refer to customer service 800 number. it makes you feel like, you're on your own.

TS
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Tom S.

Construction, 11-50 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend3/10

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Run ADP - Payroll Review

Reviewed a year ago
Pros

Worked consistently. Very low downtime. Transactions and reporting were smooth and convenient/

Cons

The customer support for worker’s compensation, 401k, and payroll issues was less than stellar. Wait times from hours to days were common. Workers comp support was horrendous.

AM
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Anang M.

Restaurants, 11-50 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Glad we went back to ADP

Reviewed 4 years ago

Very positive experience - from product functionality to customer support

Pros

ADP works as advertised. Payroll is easy to run, reports are bundled and stored online for easy access. We really love the Employee on-boarding self service feature as it saves us a lot of time and helps minimize errors.

Cons

Not much to dislike - We want to use the HR module but due to cost issues, we will hold off on that. I had the trial run and really liked the Doc Vault features.

Vendor response

Anang, We couldn't be happier to welcome you back to ADP and we are thrilled you have been finding value in our products and services. We value your partnership on your payroll and HCM needs. Our Service Team would love the opportunity to discuss your interest in additional HR features, we look forward to hearing from you! Sincerely, Your RUN? Service Team

BJ
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Beverly J.

Telecommunications, 1-10 employees

Used monthly for less than 6 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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As A Small Business That Just Started in December 2019, I Feel Taken Advantage Of!

Reviewed 4 years ago

I just wanted to know how much ADP would cost. Upon talking to the saleswoman over the phone she basically pushed me into going with ADP because there was a promotion going on at the time. From the moment I began using it things have not gone smoothly. I was hit with a couple of NSFs which I admit is my fault because of the bank I am currently using. But also I experienced financial hardship due to...

Pros

It's very comprehensive and easy to use. Initially seems like you can get a good deal and that the product is worth the price.

Cons

It turns out to be too expensive and it's like they don't get that they charge nearly $400 a month while other companies charge $40. They are not friendly enough for new small businesses and offer no flexibility during hardship such as the pandemic. I ended up having to shell out hundreds of dollars just because I couldn't afford to use the software. When dealing with customer service, things also tend to get unorganized and confusing when they don't have to be.

Vendor response

Beverly, We understand the hardship during these times and putting your business and employees first is front of mind. Your RUN? Support Team will be reaching out to ensure full resolution of these matters. We appreciate your partnership and trust more than ever and look forward to connecting to restore that balance. -Your RUN? Support Team

SB
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Sara B.

Photography, 1-10 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Fantastic Program - Too Big for Small Business

Reviewed 3 years ago

If not for the higher cost, we would still be with RUN ADP and I highly recommend. The program was really solid and the customer service outstanding. Cost was the downside for us but I believe they may now have some options for smaller businesses that may fit better from a cost perspective.

Pros

Run ADP was intuitive, easy to navigate and use, even for a non-HR person. I was able to take care of payroll quickly and efficiently, without any of the bugs or quirks that some of the other payroll software programs seem to have. If I had a question or needed help with anything, their customer service was available and incredibly helpful.

Cons

This software was just far too robust for our small business. It had lots of bells and whistles that we just didn't need or use. The cost was much higher than other payroll programs and ultimately, we left Run by ADP for a smaller company with a simpler program at a more streamlined price.

Vendor response

Sara, We thank you for your review of RUN Powered by ADP® and couldn't be happier to hear that our product delivers for you. Adding value through our services and giving you time back into your day through our products is truly what we strive for and we are pleased to hear that has been the experience for you. We appreciate your feedback on the price structure and have passed this information along for review. -Your RUN Powered by ADP® Team

BH
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Brooke H.

Nonprofit Organization Management, 1-10 employees

Used other for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend4/10

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ADP Canada Review

Reviewed 3 years ago

Again this review is for ADP Canada vs ADP U.S. but in short: If you find another option, go with another option.

Pros

Once I had run payroll a few times it's easy enough to use. I don't use their HR support or anything but calculating payroll is straightforward. It's great that the tax totals are calculated automatically and they file year-end paperwork for you.

Cons

I'll state that this review is for ADP Canada (vs ADP U.S.) I'm with a very small U.S. based nonprofit with just just a couple employees in Canada, and switched to ADP from calculating taxes manually. Using ADP is the lesser of two evils but it hasn't been a great experience. I run payroll semi-monthly and once, for no apparent reason (their rep couldn't explain why it happened) they initiated the second half of the month's payrun at the same time as the first, and charged us a $150 fee to do so, which they never refunded. Their chat support is helpful but if it's "unavailable" you have to call and it's always a 1-2 hour wait. You can request a call back but any time I do that they never actually call me back. The interface is also pretty low-tech.

Vendor response

Hi Brooke, Thank you for the review - we appreciate all feedback to ensure we are supporting your small business in the best way possible. I am unable to locate your account information, but will pass along this feedback to the ADP Canada Team to see if they are able to locate your account and further assist with your concerns. -Your RUN Powered by ADP? Team

SO
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Sofi O.

Financial Services, 51-200 employees

Used weekly for 1-2 years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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ADP: The Ultimate Payroll Solution

Reviewed 6 years ago

I wish I could go back to RUN or upgrade to Workforce Now. ADP 411 still helps me when I call needing advice or information and I'm not even a customer anymore. I have zero complaints about ADP. From the service to the functionality to the design, they have always delivered excellence in my experience.

Pros

It's simple enough to navigate even if you haven't used RUN before. The features are organized in a way that makes sense, and if you have any trouble you can always call and someone will help you. The support is hands-down the best "feature" because ADP service is above and beyond what you get elsewhere. The guidance they offer is sound and they do everything they can to seek more informed recommendations if you ever have a grey-area question. They also prepare filings on time and without error.

Cons

The only thing I disliked was that we outgrew RUN at my current company and had to upgrade to a solution that suits businesses with 50+ FTE headcount. ADP does offer other platforms that serve a larger scale, so it's not a big deal as long as you upgrade to another ADP product. I would never recommend switching to another provider. It's been a nightmare for me to be forced to work with a new company which I won't name here. You can't even call them a competitor because they do 5% of the work ADP did for me and they charge twice the price.

DH
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Deuene H.

Human Resources, 11-50 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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ADP is overall great

Reviewed 2 years ago
Pros

I like the ability to process payroll on a consistent basis. ADP allows us the ability to set individual pay parameters for our staff and automatically process payroll for those on a set compensation. I enjoy the reports that can be produced.

Cons

This software should offer reductions for members who have used the software for a long period of time. There are only benefits for new users. The amount of individuals using this product, increases the cost of the product.

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Sean G.

Staffing and Recruiting, 1-10 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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One of the best platforms out of all payroll processing companies for small businesses

Reviewed 5 years ago

There's a reason ADP is the biggest name out there. They haven't let me down yet, but I'll certainly post if they do!

Pros

the software seems very secure and has a lot of measures that are taken. Very easy to use, even for technologically inept people like me. The rep that sold me the software was extremely thorough. Has a lot of features for payroll processing, tax reporting, and human resources features, and even workers comp integration. Simply put, this software integrates nearly all financial and human resource aspects I need as a small business owner, other than banking. It even makes it easier to offer retirement benefits for my employees. It's not the cheapest software out there, but it is 100% worth the money.

Cons

On occasion, it logs me out or glitches if I process my payroll on wednesday (apparently that's the busiest day to process so the system gets overloaded). Sometimes gets annoying to have to make small changes or customize reports, but that's just part of the business.

KI
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Kenneth I.

Mining & Metals, 51-200 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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ADP Run

Reviewed 2 years ago

ADP tends to start at low prices and increase become pricey after initial terms. Software is excellent. Customer service is average sometimes difficult to get answers.

Pros

Software is very intuitive easy to administer.

Cons

Customer Service/pricey after initial terms

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Jeremy C.

Consumer Services, 201-500 employees

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Powerful Enough for Large Companies

Reviewed 4 years ago

Paying employees weekly or biweekly has been simplified.

Pros

I've used a few payroll companies during my time but ADP always seems to be the most dependable and reliable.

Cons

With convenience is going to come cost. However, the newer level additions have made programs more customizable and tailored to individual business owners.

Vendor response

Jeremy, How wonderful to hear that both our top notch RUN? Service Team and our powerful payroll engine provide you with features tailored to YOU. We appreciate you entrusting us with your partnership on your human capital management needs. -Your RUN? Service Team