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RUN Powered by ADP Logo

Payroll, Tax Filing, HR and Timekeeping

Last updated: February 2025

RUN Powered by ADP Reviews

Overall rating

4.5

/5

788

Rating criteria

  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.53/10

Reviews by rating

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Pros and cons

Overall I think it's great I love the ease of access of everything on the page and how it helps you with your budget.
Also, RUN provided all the needed records for the cares act(PPP), which was a huge help with the loan process. Lastly, I also frequently use the mobile app, a great feature I do enjoy.
The time clock integration is key. Also, we've had great luck with customer support and our sales rep is AMAZING.
I would have to say I hate the customer service aspect of the company. They are not helpful at all and really are useless to my employees as well as me.
Horrible Customer Service and Clunky Software.
When I said I was going to leave I wasn’t offered anything to keep my account. Months later I got calls and a million emails offering me months for free and no W2 charges.
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788 reviews