SAP SuccessFactors HXM Suite Reviews

This tool allows you to track and manage several aspects of your team along with having a single point of contact for all your HR needs. What I like most about this software is being able to track and manage my employees training requirements for the quarter and for the year. I also like to use the JD tool to create an impactful posting for my next open positions.

One thing I found that I like least was that not all managers use this software so some data may be missing or invalid. Because this relies on input from several managers for an overall picture of the employee, if other team members in management do not use this tool, it can be difficult to have the whole picture.

Data dump can be easily drawn even if it's more then an year ago

The interface can be made much more user friendly. As it might be bit difficult to understand for a new user

Successfactors satisfies the need of modern talent management.Excellent features in one cloud solution.Can be easily integrated with other solutions.

Successfactors is slightly on expensive side.It is not easy to find admins.

It´s great for perfomance review, allows to track objectives and the progress of each of them, at the end of the year your team members reviews themselves and you review them too, so you can easily and objectively have a full year review to share with them

The look and feel is kind of old and you have a lot of full page loads when modern software can update part of the content you´re looking

SAP SuccessFactors is a total one stop solution for almost all the HR functions such as Employee on-boarding, Performance Management, Payroll etc.

As SAP SuccessFactors has a lot if functions and rolls, it is found little bit confusing to operate. If the main options made simplified, it will be great.

As an user, I can easily update my profile and publish it for the whole organization to view (when looking for new jobs internally). All functions from HR can be easily managed within this app: -Time management (notify vacations, check team calendar, etc) -Payslip, travel expenses reimbursement (can download payslip from previous months, can claim travel expenses and manage them easily) -All requests are managed and stored there in the platform (all requests to HR are stored in the platform). -Performance review and target agreements can be managed there for both managers and subordinates -All training you need from all kinds of business functions

It's not very easy to find all those functions without instructions (not very user-friendly and interactive) It is quite slow

ou can list and reach any kind of training & courses online. It's a good platform to find all kind of learning stuff in a hub

Graphical user interface is so complicated. It's hard to use. It should be designed more user-friendly.

SAP is a well-known management system which is recognized by most of companies and can be adapted for your needs without knowledge of hard programming. You can drag and drop someting to create your own system.

User interface is not friendly and it works slowly. If you use on a browser, go back future can struggle. Developers should focus to increase GUI and performance.

We use this software for onboarding, Talent Management, performance review and pretty much anything to do with the HR processes including Payroll.

The only problem with this is only that this is slightly high in subscription cost.

The ease of change management to move over from legacy solutions to a Cloud Based solution that SuccessFactors provides end users.

The lack of a robust payroll solution. Currently end users decides to rather keep their payroll solution in SAP ECC or other software.

You can keep detailed control of all your work payroll. Contracts, payroll, fiscal retractions as well as the progress of each employee within the company. Being able to have an exact report of all the employee's performance in the company, from training courses carried out to labor incidents. So far I have not seen a better tool to keep the work payroll in such a neat and efficient way.

It is not as easy or simple to use as it seems. You have to do specialized courses to learn how to use it but without a doubt it's worth it! It is an excellent software.

What I like the most is thay The software unites hr process like education and training and performance evaluation under one platform. You don't need to go and search from different web sites having different user interfaces.

The user interface of the software is very complicated. It is very difficult to find and to get registered to the relevant trainings and also to add defined perfomance targets

It's very easy to use. Employees can reach a lot of training from this platform.

Completing training can sometimes be not easy as I need to click several times.

The amount of reports and data that this software holds is amazing. You are able to track an employees progress from the second they apply to the time that they leave and everything in between. I am able to pull very specific reports, or ask that they be created. The data is there somewhere, it's just a matter of figuring out how to harness it.

You need to spend some serious time training in the underbelly of this program to make sure that you are getting your monies worth. As far as HRIS systems go, this one integrates well with other internal programs, so spend the time learning.

During my time leading succession planning/talent planning for a Fortune 500 company, we implemented the TM suite by SuccessFactors. The strong points were the active facilitation usage that business leaders experienced in meetings... meaning that as they were talking through talent planning meetings, it was incredibly easy to follow along in the system and update records/notes, and establish succession plans.

The back end reporting was difficult, and not integrated well with other modules, as well as our SAP HR system.

SAP is amazing in one thing, they have an incredible amount of software, I mean they build their entire enterprise on that! Success Factors is one of them, it is a HR management/training software. Many companies use it.

However they are not very good at maintaining it. Success factors is prone to missing information, subpar support, and just straight up madness. I've had to handle tickets consecutively of missing information and just over all. It looks like a software out of 2003. It is simply garbage. It will not sync well with systems. My god its horrible. Please stay away

It has an extensive collection of books and training materials. You can prepare yourself for a certification exam by using the materials which are available to your company. You can find the right material and study focused on your objective. Some materials must be bought by you Enterprise or it will not be available to its employees, but even without the specific trainings, it stills useful.

Its so hard to use it. Nothing is easy to find, you spend too much time just to know where you are and to find what you are looking for. It would me much better if it is just like the OpenSAP. That other platform is better organized and structured, but SAP Success Factors still got its value, I think it just could be better.

This software is highly functional from a HCM perspective and provides users with great analytics for the purpose of ongoing organizational metrics in the areas of recruitment, talent management, compensation.

The implementation was challenging in that upgrades would be pushed through without notice and as a result, the system would not function as it had been programmed initially. Customer service was decent, but troubleshooting technical issues and identifying the system error sources was difficult.

Nothing compared to modern ATS´s like Ponty, Workable, Teamtailor, GreenHouse etc. A nice "tell" is that during demo videos (created by actual fans/users on Youtube) the product lags and there is pauses every now and then since the pages have to load and you have to wait. Acceptable 10 years ago, not so much in 2018.

- Crap UX: Means many clicks = drags down productivity - Setting up processes or adding a step is an actual project. Something that takes less then 2 minutes with any of the systems above - No data visualization (unless extra module is bought). Data is everything! And it´s a really unmodern and slow process to create specific reports (again, a project in itself), and then you get a report where...

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Great for large companies with set curricula in place. Custom Reporting, Multiple Learning Types Supported. Ability to add references/global resources. Integrated with SAP GlobalScape (previously iContent).

Lack of forward facing custom reporting (SQL Knowledge required). Customer support is not included with licensing; third party support is sub par.

It has been interesting to see how SuccessFactors has evolved and is now being positioned within SAP. I have always seen them as stronger in performance management and succession. The frameworks the tool was originally based on have certainly held the test of time.

As with everyone acquired by Oracle or SAP; you wonder what is going to be left in a couple of years. Also, struggle with the adequacy of the payroll, benefits, workforce management, etc.. Have always understood why they wanted to be there but it's a bit like going to a motorcycle dealer to but a car.

The system is very easy to use and managing data via portlets is extremely intuitive. The system also allows managers to take actions therefore offering manager self-service.

Quarterly releases which delays fixes and new features based on company's agenda not the clients. Customer support at times is very slow to solve complex issues.

Talent management analytics: which allows for employee skill/qualification analysis; recruiting process evaluation; learning program effectiveness measures; succession program assessment; cost-benefit analyses of employee compensation programs.

Training and SOX deployment is bit difficult

SuccessFactors provides a lot of bells and whistles compared to our old learning management system. We've used SF for almost a year and have been extremely pleased with our ability to: assign learning to specific groups, bundle training into programs and curriculums, and easily track training. One feature that has been extremely beneficial to our field force is the My Team tile, which allows supervisors and alternative supervisors to assign training, track training, and run reports. This was not possible with our former LMS.

It is not the easiest system to use. I would recommend hands-on training to learn how to load courses, exams and live events, as it's a pretty arduous process. Customer service hasn't been the best. With our old LMS, issues were addressed within 48 hours. Recently, we had an issue that took almost a week to resolve. Additionally, setting up curriculums / programs for specific work groups, etc. is challenging. We recently needed to set up four curriculums as part of our Firm Element training and it took three times to get it right. That was frustrating.

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