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SAP SuccessFactors HXM Suite Pricing, Features, Reviews and Alternatives

SAP SuccessFactors HXM Suite product overview

Price starts from

84.53

Per year

What is SAP SuccessFactors HXM Suite?

SAP SuccessFactors Human Experience Management (HXM) Suite builds on the best of HCM while layering in critical employee experience capabilities and insights. SuccessFactors covers all your HR needs such as employee experience management, core HR and payroll, talent management, and HR analytics and workforce planning.

Key benefits of using SAP SuccessFactors HXM Suite

Employee experience management:
Redefine the employee experience by better understanding needs and wants – ensuring employees feel connected, supported, and empowered.

Core HR and payroll:
Support your employees wherever they work with global HRIS solutions for core HR, cloud payroll, time tracking, benefits administration, and HR service delivery.

Talent management:
Stay on top of fluctuating talent needs with integrated software for recruiting, onboarding, performance, compensation, learning, succession, and development.

HR analytics and workforce planning:
Get data-driven insight into your workforce and investigate trends with people analytics. Use powerful analysis to improve strategic workforce planning.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

24/7 (Live rep)
Knowledge Base
Chat
Email/Help Desk
FAQs/Forum
Phone Support

Training options

Live Online
Videos
Documentation
Webinars

SAP SuccessFactors HXM Suite pricing information

Value for money

3.6

/5

229

Starting from

84.53

Per year

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

SAP SuccessFactors HXM Suite features

Functionality

3.9

/5

229

Total features

63

13 categories

Most valued features by users

Reporting/Analytics
Self Service Portal
API
Employee Database
Employee Management
Mobile Access
Employee Profiles
Recruitment Management

Functionality contenders

SAP SuccessFactors HXM Suite users reviews

Overall Rating

4.0

/5

229

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7.17/10
Rating distribution

5

4

3

2

1

67

105

46

7

4

Pros
Ou can list and reach any kind of training & courses online. It's a good platform to find all kind of learning stuff in a hub.

AR

Anonymous Reviewer

Successfactors has been great for our company, we are glad we got it.

LF

Laura F.

It's a good tool and pretty cost effective - Team members found it easy to use.

SS

Sarah S.

Cons
Reporting is quite tedious and more manual intervention required. Time Management is too complex - not simple to trouble shoot errors.
AvatarImg

Conrado B.

The customer support is awful. To put in a ticket, you have to research the topic on their site before it lets you submit a ticket.

NJ

Nicole J.

Crap UX: Means many clicks = drags down productivity. Setting up processes or adding a step is an actual project.

AR

Anonymous Reviewer

Overall rating contenders

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Powerful solution as an integrated recruitement tool

Reviewed a month ago
Pros

I really apreciate the easyway to follow applications, exchange easily with managers and application tracking. Building a stong funnel of applications is a big plus.

Cons

You can do what you want but you'll need qualified ressources to do it.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

The best software for HR professionals

Reviewed 8 months ago

My experience was very good, it is just what I received and I cannot complain, I would like it to be better but with the advancement of technologies this may change, those changes I would like to see and allow me to automate everything.

Pros

The ease of use and its interface is very simple for those who have or not experience with the software

Cons

I did not find something that I did not like, perhaps scaling the connection with artificial intelligence, it would be ideal to be able to connect all this with automated learning

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

Share this review:

Really consider whether you need your HRIS and Talent Management system to be one in the same

Reviewed 3 months ago

If you think you need a single HRIS and Talent Management System, there aren't that many options, so SuccessFactors will likely be on your shortlist. My recommendation would be to really consider whether you "need" that, or whether you would be better off with SuccessFactors as your HRIS and opt instead for niche applications for your various talent management needs that can integrate with each other and SuccessFactors.

Pros

SuccessFactors offers an HRIS with modules to cover many aspects of Talent Management, including Recruiting, Onboarding, LMS, Goals, Performance, Succession Planning, Compensation, and Workforce Analytics.

Cons

Several of the modules have been bolted on over the years and are still not fully integrated like you might expect them to be. The look and feel of the modules are dated and there has been very little in the way of enhancements to the talent modules in the 6 years I have been using it. Built-in reports are limited. SAP Support has been poor. There are still many aspects of the configuration that can only be done in the back-end provisioning client by a configuration partner (not by the client), so the client can never truly be self-sufficient.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

SAP Success Factor review by a Quality Professional

Reviewed a month ago

System crashes while importing bulk user information. While adding more data points to our database, the tools crash instantly. Integrating with 3rd party tools especially handling time off from Kronos had issues. Importing of data while migrating is not flexible, manipulation of source data was mandated to accommodate SF. To undo a change we need to roll back to the entire fields and as a result, it takes too much time to complete an activity.

Pros

Easily customizable. Visibility on Updation of Employee data compared to other WFM tools. UI for time off management is pretty neat compared to other tools available in the market. Performance and goal Management and LKM modules are the most likable feature. We purchased the tool for ADP integration for roll-out, and the product eased the integration of Employee data along with SAP CPI.

Cons

System crashes while importing bulk user information. Integrating with 3rd party tools especially handling time off from Kronos had some issues. Importing of data while migrating is not flexible, manipulation of source data was mandated to accommodate SF.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

Share this review:

SAP SuccessFactors - The HR Platform

Reviewed 9 months ago

SAP SuccessFactors was one stop solution for all the requirements related to HR.

Pros

SAP SuccessFactors is a total one stop solution for almost all the HR functions such as Employee on-boarding, Performance Management, Payroll etc.

Cons

As SAP SuccessFactors has a lot if functions and rolls, it is found little bit confusing to operate. If the main options made simplified, it will be great.

SAP SuccessFactors HXM Suite FAQs and common questions

Q. What type of pricing plans does SAP SuccessFactors HXM Suite offer?

SAP SuccessFactors HXM Suite has the following pricing plans:
Starting from: $84.53/year
Pricing model: Free, Subscription
Free Trial: Available


Q. Who are the typical users of SAP SuccessFactors HXM Suite?

SAP SuccessFactors HXM Suite has the following typical customers:
Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business


Q. What languages does SAP SuccessFactors HXM Suite support?

SAP SuccessFactors HXM Suite supports the following languages:
Chinese (Simplified), English, French, German, Japanese, Korean, Russian


Q. Does SAP SuccessFactors HXM Suite support mobile devices?

SAP SuccessFactors HXM Suite supports the following devices:
Android, iPad, iPhone


Q. Does SAP SuccessFactors HXM Suite offer an API?

Yes, SAP SuccessFactors HXM Suite has an API available for use.


Q. What other apps does SAP SuccessFactors HXM Suite integrate with?

SAP SuccessFactors HXM Suite integrates with the following applications:
Webex


Q. What level of support does SAP SuccessFactors HXM Suite offer?

SAP SuccessFactors HXM Suite offers the following support options:
24/7 (Live rep), Knowledge Base, Chat, Email/Help Desk, FAQs/Forum, Phone Support

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