SuccessFactors Pricing, Features, Reviews & Comparison of Alternatives

SuccessFactors Reviews

SuccessFactors

Cloud-based Human Capital Management (HCM) software

3.78/5 (51 reviews)
41,136

Unlike talent management and human capital management vendors, SuccessFactors offers more than process efficiency and transactional cost savings. Both enterprise-class and small to midsize businesses can use our full suite of talent solutions, core HR, collaboration, and workforce analytics to improve productivity and engage, retain, and motivate employees. And as a SAP company with world-class technology under the hood, SuccessFactors is positioned to provide end-to-end integrated business solutions that address the biggest business challenges companies face.
www.successfactors.com

SuccessFactors Overview

Pricing

Pricing model: Subscription
Free Trial: Available (No Credit Card required)
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Devices

Web
Android
iOS

Business size

S
Small
M
Medium
L
Large
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SuccessFactors screenshot

SuccessFactors Reviews (51)

Latest reviews

 Easy to use but slow system

Easy of use and access to a cloud based sas system.

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Reviewed 27th of June by David Kim

 

 SAP SuccessFactors Learning Experience

Currently, my organization is running into a road block integrating SAP SuccessFactors Learning with CEB Metrics That Matter. I find it surprising that an analyst-recognized leader (SAP) and the industry leader in providing best practice and talent management insights (Gartner) are not able to ...

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Reviewed 8th of June by Kevin Wright

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SuccessFactors Category Leaders

Reviews
Integrations
Mobile
Media
Security

#10 in Human Resources (HR)

View full ranking
56
14
12
14
16

#12 in Workforce Management

View full ranking
56
14
12
14
16

GetApp’s ranking highlights the top 25 apps in different categories on GetApp. If an app is listed in more than one category, it has the potential to be ranked in each of these categories. The ranking is independent of any commercial campaign an app vendor has with GetApp. The ranking is based on 5 data points, each scored out of 20: reviews, integrations, mobile apps, media presence, and security.

SuccessFactors Screenshots (1)

SuccessFactors screenshot

Specifications

Intended Users
Large Enterprises, Mid Size Business, Small Business
Devices Supported
Android, iPhone-iPad, iPhone, iPad, Web-based
Supported Countries
Asia, Australia, Canada, China, Europe, Germany, India, Japan, Latin America, Middle-East and Africa, United Kingdom, United States
Supported Languages
Chinese (Simplified), English, French, German, Japanese, Korean, Russian
Support Options
Forum, Knowledge Base, Online Support, Video Tutorials

SuccessFactors Pricing

Pricing model: Subscription

Free Trial: Available (No Credit Card required)

Pricing information is available on request.

Competitors Pricing

Reviewsnap

Starting from: $1349.00/year
Pricing model: Subscription
Free Trial: Available (No Credit Card required)

Harvest HCM

Pricing model: Subscription

Namely

Pricing model: Subscription

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Key Features of SuccessFactors

  • Payroll management
  • Time & attendance management
  • Learning management
  • Succession planning
  • Employee development
  • Recruiting
  • Employee onboarding
  • Performance management
  • Goal tracking
  • Compensation management
  • Timesheets
  • Workforce management
  • Workforce planning
  • Analytics
  • Electronic signature
  • Digital boardroom

Alternatives to SuccessFactors

David Kim

Easy to use but slow system

27/06/2017

Easy of use and access to a cloud based sas system.

Pros

The ability to easily configure forms and processes as needed. The portlets are easy to manage and use and everything field is reportable.

Cons

The limitation of a SASS based system with very slow process to add a recomendation on a gap. Also it's very slow compared to other systems like Cornerstone.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Kevin Wright

SAP SuccessFactors Learning Experience

08/06/2017

Currently, my organization is running into a road block integrating SAP SuccessFactors Learning with CEB Metrics That Matter. I find it surprising that an analyst-recognized leader (SAP) and the industry leader in providing best practice and talent management insights (Gartner) are not able to communicate with each other.

Pros

I like most that SAP SuccessFactors Learning is comprehensive in its ability to manage the employee training cycle.

Cons

I like least that SAP SuccessFactors Learning is limited in its ability to report on evaluation learning data. Reports consist of either a pdf or .csv file and often fail if the file is too large or takes too long to run.

Rating breakdown

Ease of use
Features

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

7/10
Source: Software Advice
Helpful?   Yes   No
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Ahmed Is

Best out of the box Talent Management System

06/06/2017

They are one of the best in HR cloud solutions.

Pros

All HR aspects have been thought of if you are into the out-of-the-box solution then SuccessFactors is the best. very scaleable and well-integrated system. With Employee Central you can replace old HR systems with smile

Cons

If your company enforce its own standards then you need to think a lot before going to cloud. As for SuccessFactors, we faced a lot of limitations whenever we try to customize things. It is not as flexiable as promoted. Licenses costs a lot, make sure to check other competitors before moving to SuccessFactors

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

7/10
Source: Software Advice
Helpful?   Yes   No
Read more
Haroon Zikria

Great product but not great support

25/05/2017

NA

Pros

Ease of use and deep functionality. I have been using this product for several years and I'm impressed with the improvements that have been made.

Cons

Customer support. They really need improvement here and it can be frustrating. I really hope they bring back support to the US

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

7/10
Source: Software Advice
Helpful?   Yes   No
Read more
John Stutz

"What gets measured gets done.¿ - Peter Drucker. Performance Management is Step 1

28/02/2017

It is critical for all employees to have clear direction...vision, values, group goals, functional goals. SuccessFactors helps us manage all of this. The workflows are awesome allowing oyu to set up each stage of the process and release...Goal Setting, Goal Review/Acknowledgement, Mid-year Assessment, Annual Review. Each job role has core competencies, functional competencies and than overall performance targets. Weighting system is awesome, personnel calibration and round tables is great.

Pros

Performance Management workflows allows managers and employees to see the entire process. Weighting and grading system is great and the writing assistance really helps during mid-year and annual reviews

Cons

Mass loading of goals and targets is not easy. Would be good to have a simple way to complete an Excel file and quickly load goals, 1-5 rating scale etc.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Monthly

Likelihood to recommend

10/10

Recommendations to others considering SuccessFactors

Get your workflow figured out and mock run it thru with department managers before loading the workflow. Needs buy-in from the top to be successful. If the CEO is not on board and driving it, than it will never become important

Source: Capterra
Helpful?   Yes   No
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Winnie Lu

SuccessFactors LMS

23/02/2017

I had implemented SuccessFactors LMS system for various companies in different industries. It is a product with rapid implementation and can be launched from different platforms. It is easy to use and has great reporting capabilities to meet compliance requirements globally as well.

Pros

Rapid implementation and subscription based. Increase managers’ capabilities to develop frontline associates. Streamline administration process and maximize efficiency. Reduce audit and compliance risks by having complete and accessible attendance data.

Cons

It requires additional fee for content management

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

8/10
Source: Software Advice
Helpful?   Yes   No
Read more
John Correll

SF just keeps getting better!

22/02/2017

Have been an implementation Project Manager for enterprise-level SAP SF customers for past three years. The talent suite continues to grow, evolve, and improve!

Pros

ease of use and span of solution

Cons

support could be better

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
david Kim

Hr operations

22/02/2017

It's very simple to use but it's at times it's slow. The positive is that because it's a cloud based system it is constantly improving. The bad side is that it's not as customizable.

Rating breakdown

Value for money
Ease of use
Features
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Katie  Delgado

It's ok...

06/02/2017

This is a good solution if you can be flexible with your process. Do not over-customize if you ever want help from support again!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend

4/10
Source: Capterra
Helpful?   Yes   No
Read more
Sasha Olson

Works well as our LMS solution - no complaints!

28/01/2017

I like how easy the UI is to navigate, the administrative capabilities are very easy to understand and reporting is abundant. I would like more help documentation on reporting, but that may be something I have not yet uncovered in their help section!

Rating breakdown

Value for money
Ease of use
Features
Customer support
Source: Capterra
Helpful?   Yes   No
Read more