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TheraPlatform

Cloud-based HIPAA compliant video conferencing software

Table of Contents

Is this product right for your business?

Find out with a

TheraPlatform - 2026 Pricing, Features, Reviews & Alternatives

All user reviews are verified by in-house moderators and provider data by our software research team. Learn more

Last updated: March 2026

TheraPlatform overview

What is TheraPlatform?

TheraPlatform is a cloud-based video conferencing platform that helps therapists and behavioral health professionals streamline communication with clients and offer virtual therapy sessions. It offers various features, such as two-way screen sharing, in-session chats, and pre-built whiteboard to improve overall patient engagement. Clinicians can share files with patients and automatically notify them about appointments via email and text reminders.

TheraPlatform enables businesses to create branded virtual rooms and apply virtual backgrounds according to requirements. Users can also streamline processes in compliance with HIPAA regulations.

Starting price

39flat rate /
per month

Alternatives

with better value for money

Pros & Cons

Therapist and Client Management

Ease of Use

Billing and Notes

Customer Support

TheraPlatform’s user interface

Ease of use rating:

4.4

(79)

TheraPlatform review summaries overview

To determine these pros and cons insights, we analyzed responses from

Overall rating

Reviews sentiment

1-2(10)

3-4(15)

5(54)

What do users say about TheraPlatform?

Reviewers feel TheraPlatform is user-friendly and easy to navigate, making it accessible for both therapists and clients with varying tech skills. They say it simplifies practice management, streamlines onboarding, and supports a range of therapy practices, especially for small or independent providers. Some find it helps reduce the need for multiple systems and improves client engagement.

Users report mixed experiences with customer support, noting that responses are often quick and helpful, but some encounter delays or unhelpful interactions, especially with billing or technical issues. They mention occasional glitches, video lags, and reliability concerns, which can disrupt sessions and require troubleshooting.

Select to learn more

Who uses TheraPlatform?

Based on 79 verified user reviews.

Company size

Small Businesses

Midsize Businesses

Enterprises

Top industries

Mental Health Care

Health, Wellness and Fitness

Primary/Secondary Education

Education Management

Others

Use cases

Mental Health

Medical Practice Management

Therapy

Telemedicine

Electronic Medical Records

TheraPlatform's key features

Most critical features, based on insights from TheraPlatform users:

Appointment management

4.4

(8)

HIPAA compliant

4.9

(35)

Video conferencing

4.0

(8)

Payment processing

4.7

(3)

Charting

4.6

(21)

Confirmations/Reminders

4.8

(12)

Practice management

3.0

(2)

Online forms

1.0

(1)

All TheraPlatform features

Features rating:

4.1

(79)

Activity dashboard

(0)

Activity tracking

(0)

Administrative Reporting

(0)

Alerts/Notifications

(0)

Annotations

(0)

API

4.3

(3)

Appointment management

4.4

(8)

Appointment scheduling

4.7

(30)

Assessment management

(0)

Attendance management

(0)

Automated scheduling

(0)

Billing & invoicing

(0)

Calendar management

4.5

(4)

Care plan management

(0)

Case management

(0)

Case notes

(0)

Charting

4.6

(21)

Chat/Messaging

5.0

(1)

Claims management

2.7

(3)

Claims scrubbing

(0)

Client management

4.0

(1)

Client portal

(0)

Communication management

5.0

(1)

Confirmations/Reminders

4.8

(12)

Contact database

(0)

Contact management

(0)

Credit card processing

5.0

(1)

Customer database

(0)

Customizable branding

(0)

Customizable forms

(0)

Customizable templates

(0)

Data import/export

(0)

Data security

5.0

(1)

Document management

4.8

(20)

Document storage

4.8

(4)

Document templates

(0)

EDI

(0)

Electronic payments

4.6

(18)

Electronic signature

4.9

(10)

Email alerts

(0)

Email reminders

(0)

EMR/EHR

4.6

(26)

File sharing

(0)

For medical purposes

(0)

For mental/behavioral health

4.6

(16)

Forms management

(0)

For occupational therapists

(0)

For physical therapy

4.0

(1)

For psychiatrists

(0)

Goal setting/tracking

5.0

(1)

HIPAA compliant

4.9

(35)

Historical reporting

(0)

Initial assessments

4.4

(15)

Insurance management

(0)

Invoice management

4.0

(1)

Live chat

(0)

Medical billing

3.9

(14)

Medication management

(0)

Multi-Location

5.0

(1)

Multi-Provider practice

(0)

One-to-One messaging

(0)

Online booking

(0)

Online forms

1.0

(1)

Outcome assessment tools

4.5

(4)

Patient communications

(0)

Patient engagement

(0)

Patient intake

(0)

Patient portal

(0)

Patient records management

4.8

(13)

Patient scheduling

4.7

(6)

Payment processing

4.7

(3)

Physician scheduling

(0)

Practice management

3.0

(2)

Progress notes

(0)

Progress reports

5.0

(3)

Progress tracking

(0)

Records management

5.0

(4)

Reminders

(0)

Remote treatment planning

(0)

Reporting/Analytics

5.0

(4)

Reporting & statistics

5.0

(1)

Role-Based permissions

3.0

(1)

Scheduling

5.0

(1)

Search/Filter

(0)

Secure data storage

(0)

Secure messaging

(0)

Self service portal

(0)

Session notes

(0)

SOAP notes

5.0

(3)

Staff management

(0)

Task management

(0)

Telemedicine

(0)

Teletherapy

5.0

(1)

Template management

5.0

(1)

Therapy notes

5.0

(2)

To-Do list

(0)

Treatment planning

4.5

(11)

Two-Way audio & video

(0)

Video conferencing

4.0

(8)

Virtual waiting room

5.0

(2)

Workflow management

(0)

TheraPlatform alternatives

TheraPlatform

4.4

(79)

Starting from

Per month

Free trial

Free version

Ease of Use

4.4

Features

4.1

Value for Money

4.3

Customer Support

4.2

CounSol.com

4.7

(829)

visit website

Starting from

49.95

Per month

Free trial

Free version

Ease of Use

4.6

Features

4.5

Value for Money

4.7

Customer Support

4.9

Jane

4.8

(505)

visit website

Starting from

Per month

Free trial

Free version

Ease of Use

4.6

Features

4.6

Value for Money

4.7

Customer Support

4.8

TherapyNotes, LLC

4.7

(961)

visit website

Starting from

/user

Per month

Free trial

Free version

Ease of Use

4.7

Features

4.5

Value for Money

4.6

Customer Support

4.7

TheraPlatform pricing

Value for money rating:

4.3

Pricing plans

Pricing details:

Free plan

Free trial

Subscription

Basic

Per month

Features included:

Chat
Compliant Video
Group Session
Unlimited Clients
Unlimited HIPAA Compliant Video
Waiting Room
Scheduling
Documentation
Billing
Unlimited Telehealth

Pro

Per month

Features included:

2-Way Screen Sharing
Add-Ons
Billing
Client Portal
Interactive Whiteboard
Resource Sharing With Annotations Resource Library
Scheduling
Session Recording ($0.03 Per Minute)
Therapy Notes
Unlimited Clients
Unlimited HIPAA Compliant Video
Video Sharing
Automated Billing
Insurance Billing
Telehealth Tools

Pro Plus

Per month

Features included:

2-Way Screen Sharing
Add-Ons
Billing
Client Portal
Interactive Whiteboard
Resource Sharing With Annotations Resource Library
Scheduling
Session Recording ($0.03 Per Minute)
Therapy Notes
Unlimited Clients
Unlimited HIPAA Compliant Video
Video Sharing
Provider Reports
Interactive Therapy Apps

User opinions about TheraPlatform price and value

Value for money rating:

4.3

(79)

To see what individual users think of TheraPlatform's price and value, check out the review snippets below.

“It’s particularly strong in telehealth, billing, and offering consolidated tools, with reviewers regularly highlighting its customer support as a standout feature.”

Mike A.

Owner

“I like that TheraPlatform brings everything together in one place—telehealth, scheduling, documentation, and billing—which makes running sessions and managing my practice much more efficient”

Amin A.

Free lancer

TheraPlatform integrations (4)

Integrations rated by users

We looked at 79 user reviews to identify which products are mentioned as TheraPlatform integrations and how users feel about them.

Wix

Integration rating: 5.0 (1)

Availity

Integration rating: 5.0 (1)

“This is the platform the VA uses for claims.”

Raquel S.

Founder and CEO

Google Calendar

Integration rating: 4.0 (1)

“Google Calendar is easier for "at a glance" how many days a pup is staying and can color code for difference meanings”

“Easier to set up appointments and get reminders on the go.”

Kim F.

Owner

1/2

Other top integrations

Stripe

TheraPlatform customer support

What do users say about TheraPlatform customer support?

Customer support rating:

4.2

We analyzed verified user reviews to identify positive and negative aspects of TheraPlatform customer support.

Widely noted by reviewers, TheraPlatform’s customer support is highly responsive, thorough, and resolves issues quickly.

A number of users appreciate live support options and one-on-one troubleshooting, especially when setting up or facing technical issues.

A limited number of users report inconsistent support quality, especially for billing or technical problems, and cite unresolved issues.

Support options

Faqs/forum

Knowledge base

Training options

Documentation

Live online

Webinars

In person

Videos

To see what individual users say about TheraPlatform's customer support, check out the review snippets below.

“It's easy to use. But today I had the best customer service.[SENSITIVE CONTENT]jumped on a zoom link with me, spent quite a bit of time trouble shooting until he finally figured out the my new internet service was the root of the problem. But he got it all fixed. ”

Debbie M.

Licensed Therapist

“Customer service has been extremely receptive, usually gets a response within 24 hours and not much back and forth!.”