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OneCause Pricing, Features, Reviews and Alternatives

OneCause product overview

What is OneCause?

OneCause is a fundraising platform designed for nonprofits to manage all types of fundraising campaigns including: auctions, events, online donations, peer-to-peer, ambassador fundraising, online giving, tributes & memorials, giving days and awareness campaigns. Our full suite of cloud-based fundraising solutions has powered 6,000 organizations, well over 20,000 fundraising events, and helped nonprofits raise more than $2 billion.

Key benefits of using OneCause


  • OneCause offers plans for any sized nonprofit designed to meet your budget.

  • Offering multiple products to fit most fundraising campaigns, from Online Giving to Events, Peer-to-Peer to Text2Give.


  • Virtual fundraising functionality is incorporated in all products and allows your donors can engage in your campaigns any time, any where.


  • Providing comprehensive reports and analytics, enabling users to convert fundraising data into actionable information.


  • Our team of award winning support specialists have your back every step of your fundraising journey, making sure you're able to maximize your fundraising software investment.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
FAQs/Forum
Phone Support
Knowledge Base
Chat
24/7 (Live rep)

Training options

Documentation
Live Online
Videos
Webinars
In Person

OneCause features

Functionality

4.5

/5

197
Total Features45 5 categories

Most valued features by users

Reporting & Statistics
Inventory Management
Billing & Invoicing
Alerts/Notifications
Activity Tracking
Electronic Payments
Recurring Giving
Campaign Management

Functionality contenders

OneCause users reviews

Overall rating

4.7

/5

197

Positive reviews

96%

Write a review
Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9.23/10
Rating distribution

5

4

3

2

1

145

45

4

1

2

Pros
They are great with online auctions, they help give you insight and ideas to help you reach your goal.

Christal D.

The reports are amazing and easy to access. The ease of designing your event page is wonderful.

LS

Laurna S.

Contacting our supporters with text messaging is amazing and setting up multiple fundraisers has been fantastic. It's easy to use once we understand it.

AT

Angela T.

Cons
They were a little perturbed when they found out about the reserve after they had already been bidding.

DH

Danielle H.

Donors often complain that they cannot zoom-in on the item, so they don't know what they are purchasing, except for what is listed in the description.

MW

Michelle W.

The live auction item is awful. It is not intuitive and easy to use.

JB

Joe B.

Overall rating contenders

Overall Rating

Good Option for Mobile Bidding

Reviewed 3 months ago

Transcript

Terri B.: Hi, I'm Terri. I'm a director of development for a non-profit organization. I'm reviewing OneCause...

SW

Seth W.

Benefit Auctioneer Specialist

Fund-Raising, self-employed

Review source

Overall Rating

OneCause - super easy to use

Reviewed a year ago

Transcript

Seth W.: Hey, my name is Seth. I'm a benefit auctioneer specialist. I use OneCause for benefit auctions....

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great Auction Softward

Reviewed a year ago

They are great with online auctions, they help give you insight and ideas to help you reach your goal

Pros

Customer service is great and friendly. They are knowledgeable and help you succeed. Quick responses anytime I had a question.

Cons

I wish they had a built in duplicate checker for donors who register twice. You have to run a report that shows you duplicates but it would be nice to check for duplicates without running a report.

Vendor response

Christal, Thank you so much for taking the time to share a review for us! We are grateful to be able to help support #FearlessFundraisers like you advance your cause. Fundraise on!

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

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It'll Get the Job Done

Reviewed 6 months ago

I would say that overall the end-user experience has been good with minimal complaints and confusion. The back-end for these systems is very confusing and takes a lot of technology understanding, Googling, calling the help center, and trial and error. There was a lot of frustration in our office as we navigated setting up the system (both years, because we unfortunately had to learn an entirely new system this year from the one we learned last year). I am so glad the events went well and the end-users were pleased with the experience, but the set-up was definitely hard to navigate. I hope the new VEC is more set-up friendly, and will integrate more of the OneCause products into one location.

Pros

The end-user experience was seamless and fairly easy to navigate. Our donors were impressed and excited about the interactivity and the ability to participate in the silent auction and get reminders right on their phones. We hosted an event last year in-person and used the Mobile Bidding Software for our silent auction, and our revenue was significantly increased because of the engagement. We then used the Virtual Event Software for an entirely virtual event this year including a silent and live auction and appeal. The engagement was great, and our live auction went far better than expected.

Cons

The fact that the Mobile Bidding Software (MBS) and the Virtual Event Center (VEC) do not integrate and the VEC was still under construction make it hard to leave a review for what I liked least. But in terms of the MBS; the software is not very intuitive and there are a lot of areas where I didn't like having to duplicate my process (like in the item vs. package). The reports you could run at the...

Vendor response

Thank you for your review, Elizabeth! We're so glad to hear your event went even better than expected. Happy to be partnered with you!

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

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OneCause for peer-to-peer fundraising

Reviewed 7 months ago

We use OneCause to support our peer-to-peer fundraising campaign.

Pros

OneCause is easy to set up, and easy to understand. Configuration is straightforward and can be done by someone with minimal tech skills.

Cons

Using OneCause - as an administrator or end user - is unintuitive. The design is poor and users receive unintelligible error messages. It really doesn't inspire confidence in the platform, which is pretty bad when you're trying to convince people to share their fundraising pages with others.

Vendor response

We love hearing we could help support your peer-to-peer fundraising. We're constantly adding enhancements to create the best user experience possible - thank you for your input!

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Many good features

Reviewed 2 months ago

We did lots of research on event/auction software before purchasing OneCause, and we found that, despite its limitations, OneCause has more functionality and flexibility than other software options. We also appreciated that we could call the OneCause support team when we needed help.

Pros

The software allows you to customize your website according to the organization's needs. It is pretty simple to process transactions, refunds, etc., when needed. OneCause also creates a database of supporters as info is being submitted, which is very helpful.

Cons

Users' login and functionality were confusing for many. We didn't like how we couldn't offer sponsorships and underwriting gifts on separate tabs on the site... The sponsorships were easily "lost" within the Auction tab, and the underwriting gifts were easily "lost" within the Tickets tab. Also, it should have been easier/less clunky for users to establish one (and only one) login and then revisit their event and guests' details to make modifications.

Vendor response

Thank you so much for your feedback! We appreciate partnering with your cause and love hearing how responsive and helpful our support was for your event.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Absolutely seamless software and such a game changer for our non-profit!

Reviewed 10 months ago

I cannot fathom maneuvering the pandemic as a non-profit without the use of OneCause, much less any other year. We incorporated it into every single virtual event and in-person event and were able to stay financially stable thanks to its use. We actually surpassed our budgeting goals for the year and had the most successful mobile bidding gala silent auction in the Zoos history. We look forward to using OneCause for many years to come!

Pros

OneCause, including their mobile bidding, peer-to-peer and online giving platforms, has absolutely set the standard for fundraising software for the best price. The software has been invaluable to our non-profit, paying for itself after a single event. Our team seamlessly incorporated each platform into our in-person and virtual events with ease. The mobile bidding software is not only a breeze for...

Cons

There is truly so little that we dislike about OneCause. Our customer support contacts were so easy to reach, communicate with and work through any dilemma with. Our only "wish list" item for OneCause's mobile bidding software is simply to be able to categorize fixed price packages. That's all we can think of to improve the platform, which speaks strides of its excellence.

Vendor response

What a helpful review, Mikayla! Thank you so much for your kind words and for your partnership. Fundraise on!

OneCause FAQs and common questions

OneCause has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business


OneCause supports the following languages:
English


No, OneCause does not have an API available.


OneCause offers the following support options:
Email/Help Desk, FAQs/Forum, Phone Support, Knowledge Base, Chat, 24/7 (Live rep)

Most popular OneCause comparisons

OneCausevsSilent Auction Pro
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OneCausevsGiveSmart
OneCausevsDonorPerfect

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