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ChiroTouch
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
More practice, less management. Trusted Partner.
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ChiroTouch - 2026 Pricing, Features, Reviews & Alternatives


All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: February 2026
ChiroTouch overview
Based on 1074 verified user reviews
What is ChiroTouch?
ChiroTouch is a chiropractic solution offering key features such as patient records management, HIPAA compliance, SOAP notes, appointment management, claims management, and billing and invoicing, among others.
Who uses ChiroTouch?
By industry, ChiroTouch reviewers are most commonly professionals in medical practice (51%). The most frequent use case for ChiroTouch cited by reviewers is chiropractic (94% of reviewers).
What do users say about ChiroTouch pricing?
Some users say ChiroTouch offers fair pricing and appreciate the cost savings from cloud-based options and financing. However, many reviewers indicate the software is expensive, with frequent extra fees, rising support costs, and frustrating price hikes.
What are the most popular integrations for ChiroTouch?
The ChiroTouch integration most frequently cited by reviewers is Review Wave, a patient engagement product rated 4.4 out of 5 for its integration with ChiroTouch.
Starting price
per month
Pros & Cons
Navigation
Documentation
Efficiency
Affordability
Stability
Responsiveness
ChiroTouch’s user interface
ChiroTouch pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
3.7
Features
3.9
Ease of use
3.9
Customer support
3.9
Reviews sentiment
What do users say about ChiroTouch?
Users report ChiroTouch offers comprehensive features for patient management, billing, and note-taking, helping streamline daily operations and improve office efficiency. They appreciate its customization options, integration across modules, and ability to access records remotely, but find the learning curve steep and initial training time-consuming due to system complexity.
Reviewers indicate customer support is inconsistent, with long wait times and unresolved issues being common complaints. They say pricing is high, with frequent additional fees for essential features. Some experience frequent bugs, glitches, and cumbersome navigation, which can disrupt workflow and require multiple clicks for simple tasks.
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Who uses ChiroTouch?
Based on 1,074 verified user reviews.
Company size
Small Businesses
Enterprises
Midsize Businesses
Top industries
Use cases
ChiroTouch's key features
GetApp's analysis of 144 verified user reviews collected between July 2021 and January 2025 identifies ChiroTouch's most critical features and summarizes user sentiment about those features.
Reviewers appreciate ChiroTouch's Patient Records Management capabilities for their ease of use and organization. They report that the system allows for quick access to patient records, bulk downloading of notes, and secure electronic storage. Users find it easy to manage patient cases and financial information, though some mention difficulties with deleting records and the transition to the cloud. They also value the ability to categorize and color-code records, although some find the document section cumbersome and the ledgers needing improvement. Of the 56 ChiroTouch users who gave detailed accounts of their use of Patient Records Management, 100% rated this feature as important or highly important.
Jessie M.
Office Manager
Lisa L.
DC/Owner
Reviewers indicate that ChiroTouch's HIPAA Compliant aspect is essential for ensuring patient data security and confidentiality. They feel reassured that the software meets federal regulations and protects private health information. Users appreciate not having to worry about compliance issues, and they find that the software makes maintaining HIPAA standards straightforward and reliable. They emphasize the importance of this compliance for patient trust and legal adherence. Of the 23 ChiroTouch users who gave detailed accounts of their use of HIPAA Compliant, 100% rated this feature as important or highly important.

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Destiny G.
Assistant
Kimberly B.
Doctor of Chiropractic
Users report that ChiroTouch's SOAP notes feature is valuable for maintaining clear and detailed patient records. They appreciate the customizable macros, electronic note-taking, and the ability to copy notes from previous visits. Reviewers find the system saves time and simplifies documentation, though some mention a learning curve and occasional lag. They also note that the integration with insurance claims and the ability to update notes quickly are beneficial for their practice. Of the 92 ChiroTouch users who gave detailed accounts of their use of SOAP notes, 98% rated this feature as important or highly important.
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Heidi H.
Ins Billing Manager
Tiffany L.
Doctor of Chiropractic
Reviewers find ChiroTouch's Appointment Management aspect helpful for organizing patient schedules. They appreciate the ease of adding, removing, and rescheduling appointments, as well as the text reminders for patients. Users report that the system allows for viewing daily, weekly, and monthly schedules, though some mention issues with the cloud version and the need for more customization options. They also value the ability to track missed appointments and manage multiple appointments efficiently. Of the 51 ChiroTouch users who gave detailed accounts of their use of Appointment Management, 96% rated this feature as important or highly important.
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Tami D.
Office Manager
Geri Z.
Office Manager
Reviewers highlight ChiroTouch's Claims Management capabilities for their effectiveness in tracking and processing claims. They appreciate the ability to manage multiple claims, automatic ERA allocation, and the ease of submitting claims electronically. Users find the system helpful for running reports on outstanding claims and maintaining cash flow, though some mention a steep learning curve and the need for better integration with cloud services. They also note occasional glitches and the importance of efficient claims management for their practice. Of the 41 ChiroTouch users who gave detailed accounts of their use of Claims Management, 88% rated this feature as important or highly important.
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Michaele S.
Owner
Da'Sha H.
LMT
Users report that ChiroTouch's Billing & Invoicing aspect simplifies the creation of billing statements and tracking of charges. They appreciate the integration with patient records and the ease of preparing invoices for patients, lawyers, and insurance companies. Reviewers find the system user-friendly, though some mention issues with payment allocations, lack of customization for patient statements, and the need for more automation. They also value the ability to manage billing and care plans, despite some challenges with third-party integrations. Of the 38 ChiroTouch users who gave detailed accounts of their use of Billing & Invoicing, 84% rated this feature as important or highly important.
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Bethany J.
Chiropractic Assistant Office Manager
Theo B.
Owner
All ChiroTouch features
Features rating:
ChiroTouch alternatives
ChiroTouch pricing
Pricing plans
Pricing details:
User opinions about ChiroTouch price and value
Value for money rating:
Of 131 reviews that provide robust commentary on ChiroTouch's price and value, 19% mention it in a positive light.
Some users say ChiroTouch offers a fair price for its features and consider it a good value for money. They appreciate the efficiency and convenience of the software, especially the cloud-based options, which save on hardware costs. Some users report that the initial investment is worth it over time compared to other subscription-based software. They find the pricing competitive and like the financing options available. However, many reviewers indicate that the software is expensive, with numerous additional costs for essential features like patient reminders, online intake forms, and backups. They feel nickeled and dimed by the extra fees and note that support costs have increased significantly. Some users report that the high ongoing costs and mandatory service contracts make the software less appealing. They also mention that unexpected price hikes and additional charges for features that were previously included are frustrating. Some users think the software is overpriced for the value it provides, especially for smaller practices.
, and
To see what individual users think of ChiroTouch's cost and value, check out the review excerpts below.
ChiroTouch integrations (15)
Integrations rated by users
We looked at 1,074 user reviews to identify which products are mentioned as ChiroTouch integrations and how users feel about them.
Integration rating: 4.8 (8)
“Only reason I used review wave is due to a better online scheduling experience and same phone number texts for appointment reminders and communication. If ChiroTouch would have integrate those options than I will do everything on ChiroTouch”
“This helps us text patients on our regular phone number, they help us integrate an intake form from our website. Plus they reactivate our patients with texts.”
David E.
Chiropractor
Integration rating: 5.0 (2)
Integration rating: 5.0 (1)
Integration rating: 5.0 (1)
ChiroTouch customer support
What do users say about ChiroTouch customer support?
Customer support rating:
We analyzed 238 verified user reviews to identify positive and negative aspects of ChiroTouch customer support.
Widespread user sentiment highlights responsive and supportive customer service, especially during onboarding and training.
A number of users appreciate the knowledgeable and patient support staff who help resolve issues and maximize software use.
Multiple users note timely assistance and helpful resources, making transitions and problem-solving smoother.
A minority of users report long wait times, difficulty reaching support, and inconsistent follow-up on service requests.
Support options
Training options
To see what individual users say about ChiroTouch's customer support, check out the review snippets below.
“Our support person will get with us at 6 in the morning if we need her and has been supportive, and patient with training new people and helping us get the most out of all the features the software provides. ”
shirley p.
Office Manager
“The customer service we have received has been one of our biggest tools. If we have a issue that comes up, I know we will have help fixing it or training on how to overcome it ourselves within the day!”
Jessica C.
Office Manager
“Customer service is poor. When you open a ticket, if they don't like what you have open, they will close it or never get back to you.”
Patrick T.
Owner
ChiroTouch FAQs
ChiroTouch has the following pricing plans:
Starting from: $159.00/month
Pricing model: Subscription
Q. What is ChiroTouch used for?
ChiroTouch is the leading all-in-one chiropractic EHR and practice management software, trusted by over 12,500 practices across the United States. For more than 25 years, ChiroTouch has partnered with chiropractors to simplify complex workflows, reduce administrative burdens, and support growth for practices of all sizes, from solo practitioners to expanding multi-location organizations. At the heart of ChiroTouch is Rheo, the AI assistant built for chiropractic. Rheo transforms documentation by working seamlessly in the background so providers can stay focused on patient care. With Rheo, chiropractors can: Turn intake into notes: Patient responses from digital intake forms are automatically summarized and inserted into SOAP-ready notes, eliminating retyping and manual entry. Use your voice to chart: Speak naturally during a patient visit and Rheo structures your words into accurate, compliant documentation without the need for dictation pauses or disruptive templates. See progress at a glance: Rheo generates clear patient progress summaries that highlight history, outcomes, and trends, providing fast clinical insights. By automating these core workflows, Rheo can reduce documentation time by up to 92 percent, giving chiropractors hours back each week to dedicate to care, connection, and community. Rheo is included at no additional cost with every ChiroTouch subscription. Beyond Rheo, ChiroTouch delivers the full suite of practice management capabilities chiropractors need to run an efficient, compliant, and profitable practice: Scheduling: Manage appointments across multiple providers and locations with customizable views, color coding, and online booking options. Customizable SOAP Notes: Document visits with speed and accuracy using hot buttons, code bundles, and specialty-specific templates. Integrated Payments: Accept in-office or online payments with advanced security, flexible options, and real-time reporting. Billing and Claims Management: Streamline the entire revenue cycle, from claim submission to payment posting, with connections to leading clearinghouses. CT RevAccel: Partner with chiropractic billing experts who help reduce denials, accelerate reimbursements, and maximize cash flow. Patient Communication: Keep patients engaged with reminders, confirmations, and follow-ups that reduce no-shows and improve retention. Website and Online Presence Management: Attract new patients and strengthen your reputation with tools for online scheduling, reviews, and SEO support. Analytics and Reporting: Access powerful reports on performance, compliance, and financials to make informed business decisions. Secure Cloud Access: Work confidently from anywhere with HIPAA-compliant data security, automatic updates, and reliable remote connectivity. ChiroTouch is designed for practices of all sizes, including new and expanding practices that need the flexibility, scalability, and advanced tools to grow. Whether you operate a cash-based practice, rely on insurance billing, or run a hybrid model, ChiroTouch provides the technology and support to help you succeed. With decades of experience and a strong commitment to the chiropractic profession, ChiroTouch is more than software. It is a trusted partner to chiropractors nationwide. By combining the industry’s most advanced cloud EHR platform with AI innovation, revenue cycle expertise, and patient engagement tools, ChiroTouch empowers practices to spend less time on paperwork and more time on purpose: delivering exceptional patient care.
Q. What are the benefits of using ChiroTouch?
ChiroTouch is more than software. It is the trusted partner to over 12,500 chiropractic practices nationwide, delivering the tools, innovation, and expertise needed to simplify workflows, strengthen patient care, and support practice growth. For more than 25 years, we have helped chiropractors spend less time on paperwork and more time on purpose.
Save Time and Reduce Administrative Burden
With Rheo, the AI assistant built for chiropractic, ChiroTouch transforms documentation so providers can stay present with patients. Rheo reduces documentation time by up to 92%, giving hours back every week.
Turn intake into notes: Intake responses automatically populate SOAP-ready notes.
Use your voice to chart: Speak naturally during visits and Rheo structures the documentation for you.
See progress at a glance: Summaries deliver fast clinical insights without extra clicks.
These tools mean fewer late nights catching up on notes and more focus on care, community, and growth.
Grow Revenue and Improve Cash Flow
ChiroTouch streamlines the financial side of practice management with billing, claims, and payments designed for chiropractic.
Integrated payments offer fast, secure processing with flexible options for patients.
Billing and claims management reduces manual work and speeds up reimbursements.
CT RevAccel billing services provides expert revenue cycle support to reduce denials, accelerate collections, and improve cash flow.
With financial workflows simplified, practices can focus on what drives growth.
Enhance Patient Experience and Retention
Patient connection is central to practice success. ChiroTouch provides tools that keep patients engaged and satisfied.
Scheduling and reminders reduce no-shows and make booking easy.
Patient communications ensure timely follow-ups, confirmations, and updates.
Website and online presence tools help attract new patients and build credibility through reviews and visibility.
By keeping patients connected and informed, practices see better retention and more referrals.
Ensure Compliance and Reduce Risk
ChiroTouch includes built-in compliance tools to keep practices audit-ready and reduce risk. SOAP notes, documentation features, and billing tools are designed with chiropractic needs in mind. With secure, HIPAA-compliant cloud access and automatic updates, practices stay protected and prepared.
Support Practices of All Sizes
Whether you are an emerging practice just starting out, an expanding multi-location clinic, or a well-established office, ChiroTouch provides the flexibility and scalability to meet your needs. From cash-based to insurance-focused to hybrid practices, ChiroTouch adapts to how you work.
Trusted Partner for the Chiropractic Profession
Trusted by over 12,500 practices nationwide
Backed by more than 25 years of experience serving chiropractors
Proven technology supporting over 160 million patient encounters
Recognized as the most comprehensive, all-in-one chiropractic EHR and practice management platform
ChiroTouch combines advanced AI with an all-in-one EHR solution to deliver what chiropractors need most: more time for patients, greater efficiency for staff, stronger revenue for the business, and the confidence of working with a partner dedicated to the profession.
Q. Who are the typical users of ChiroTouch?
ChiroTouch has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Small Business
Q. What languages does ChiroTouch support?
ChiroTouch supports the following languages:
English
Q. Does ChiroTouch support mobile devices?
ChiroTouch supports the following devices:
Android, iPad, iPhone
Q. Does ChiroTouch offer an API?
No, ChiroTouch does not have an API available.
Q. What other apps does ChiroTouch integrate with?
ChiroTouch integrates with the following applications:
Review Wave, Cash Practice Systems
Q. What level of support does ChiroTouch offer?
ChiroTouch offers the following support options:
FAQs/Forum, Email/Help Desk, Phone Support, Chat, Knowledge Base


























