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Unanet CRM Logo

#1 Construction CRM in USA.

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Unanet CRM - 2026 Pricing, Features, Reviews & Alternatives

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All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: October 2026

Unanet CRM overview

What is Unanet CRM?

Cosential is a cloud-based customer relationship management (CRM) and proposal automation solution for large architecture, engineering and construction firms. The solution provides AEC professionals with the tools they need to manage customer relationships, as well as business development, project lifecycles and proposal development. With Cosential, users can capture valuable information, and keep data accurate, current and transparent across the firm.

Cosential is tailored to AEC best practices, helping each team member including marketers, business developers, partners, and project managers be more effective and productive with their work. The solution’s central information platform can be configured to fit each organization’s needs and provides powerful data integration with various softwares such as Outlook, Ajera, Deltek, CMiC, BST, Viewpoint, and Timberline, as well as corporate websites including LinkedIn. Users simply choose the data fields they wish to connect, and then set automatic update intervals for Cosential to do its job.

Cosential’s contact manager gives a complete picture of an organization’s connections, interactions and history with clients and partners. The personnel module provides users with a sweeping view of each staff member’s project experience, certifications, and areas of expertise. Users can view the interrelation of project-specific data including directories, financials, logistics, marketing and relevant documentation with the projects module.

Cosential’s exclusive publisher module helps firms prepare targeted proposals, qualifications statements, resumes, project profiles, project lists, government forms, and more. The activities module provides a call log, email and task management in a single grid view that enables users to create distribution and custom value lists. The solution’s marketing module allows users to track marketing campaigns and manage strategic plans, goals and results.

Starting price

50per user /
per month

Alternatives

with better value for money

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Unanet CRM’s user interface

Ease of use rating:

Unanet CRM review summaries overview

To determine these pros and cons insights, we analyzed responses from 

Overall rating

Reviews sentiment

 
 
3-4(31)
5(38)

What do users say about Unanet CRM?

Reviewers appreciate Unanet CRM by Cosential for its robust data management capabilities, noting that it centralizes information from various departments and streamlines reporting. They find the flexibility to customize fields and generate detailed reports valuable, though some mention challenges with initial data setup, data entry, and the complexity of the reporting module. They also say the system improves communication and reduces duplication of effort.

Users indicate that managing and accessing project information is much easier, with quick retrieval of past proposals, project details, and client history. They feel the platform supports collaboration across offices, but some experience difficulties with document management and certain project-specific fields.

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Who uses Unanet CRM?

Based on 69 verified user reviews.

Company size

- Not enough reviews

Small Businesses

Midsize Businesses

Enterprises

Top industries

Mechanical or Industrial Engineering
Civil Engineering
Architecture & Planning

Use cases

CRM
Knowledge Base
Proposal Management

Unanet CRM's key features

Most critical features, based on insights from Unanet CRM users:

Sales pipeline management
Email management
Quotes/Estimates
Workflow management

All Unanet CRM features

Features rating:

Accounting integration
Activity dashboard
Alerts/Notifications
API
Bid management
Buyer management
Calendar management
Client tracking
Collaboration tools
Contact database
Contact management
Content library
Contractor management
CRM
Customizable fields
Customizable reports
Dashboard
Document management
Email management
Email marketing
For aec industry
Forecasting
For residential
Goal setting/tracking
Knowledge base management
Lead generation
Lead management
MES
Mobile access
Opportunity management
Pipeline management
Project tracking
Proposal generation
Proposal management
Purchase order management
Quotes/Estimates
RFP management
Sales approval
Sales pipeline management
Search/Filter
SSL security
Supplier management
Task management
Templates
User management
Workflow management

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Unanet CRM pricing

Value for money rating:

Starting from

50

/user

Per month

Pricing details
Subscription
Free trial
Free plan
Pricing range

User opinions about Unanet CRM price and value

Value for money rating:

To see what individual users think of Unanet CRM's price and value, check out the review snippets below.

“It's customizeable, so I can alter fields I don't use, and make them into something else more helpful to me.”
JF

Julie F.

Marketing

“It covers everything from project specifics, to team member experience, and everything in between.”
JF

Julie F.

Marketing

Unanet CRM support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Knowledge Base
Email/Help Desk
Chat
24/7 (Live rep)
FAQs/Forum
Phone Support

Training options

Live Online
Videos
Webinars
In Person
Documentation

Unanet CRM FAQs

Q. Who are the typical users of Unanet CRM?

Unanet CRM has the following typical customers:
Small Business, Mid-size Business, Large Enterprises

These products have better value for money


Q. What level of support does Unanet CRM offer?

Unanet CRM offers the following support options:
Knowledge Base, Email/Help Desk, Chat, 24/7 (Live rep), FAQs/Forum, Phone Support

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