App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

OneCause Logo
OneCause
4.7
(323)

Write a review

Powerful Fundraising Solutions

visit website

(9)

OneCause Features

Features Summary

Functionality

4.4

/5

323

Total features

84

5 categories

OneCause features

ACH Payment Processing
API
Absentee Bidding
Access Controls/Permissions
Accounting
Activity Dashboard
Activity Tracking
Ad hoc Reporting

Common features of Fundraising software

ACH Payment Processing
API
Access Controls/Permissions
Accounting Integration
Alerts/Notifications
Alumni Management
Auction Management
CRM

Screenshots

Contenders comparison

Functionality

4.4

/5

323

Price starts from

ic-pricetag

No pricing info

visit website

Total Features

84

Unique features

  • Accounting

  • Real Time Analytics

  • Attendee Management

  • Real Time Data

Functionality

4.7

/5

7.2K

Price starts from

52.99

Per month

learn more

Total Features

42

Features in Common

5

Unique features

  • 3D Video Editing

  • Commenting/Notes

  • Content Sharing

  • 3D Digital Asset Management

Functionality

4.6

/5

2.9K

Price starts from

235

Per month

learn more

Total Features

51

Features in Common

9

Unique features

  • 3D Design & Modeling

  • Compliance Management

  • Workflow Management

  • Design Management

Common OneCause comparisons

Reviewers who mentioned features said:

AvatarImg
AvatarImg

Hannah A.

Nonprofit Organization Management, 1-10 employees

Used monthly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

OneCause is a One Stop Shop!

Reviewed a year ago
Pros

The OneCause platform is super user-friendly and easy to use. As an admin of our account and someone who hadn't used a platform like this before, I was really happy with the features and the ability to customize the Giving Center to look on-brand. We appreciated the support team's readiness and willingness to help us whenever needed, and they were always able to answer our super-specific questions.

Cons

While there are a lot of customizable options, there were a few things we wanted to do that we couldn't. For example, we wanted to turn off max-bidding, which wasn't possible. We also wanted to use HTML for our package restrictions.

EK
AvatarImg

Eric K.

1-10 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

From Great to Awful

Reviewed 5 years ago

If you rely on Salesforce and you're expecting some type of seamless interaction between OneCause > 1st Payments > Salesforce. DON'T BUY, it ain't happening. If you don't use SF and have no type of CRM software, then I guess this would be OK.

Pros

Easy to use- despite a couple redundant set-ups, easy to set-up, good customer support. Overall I thought this was a great software and did everything we needed ... until they did a forced merchant migration.

Cons

Required to use their merchant: First American Payments (1st Pay) which does NOT provide ANY type of automated data import into Salesforce from OneCause. Ironically, their affiliated company (iATS) does. Prior to the forced migration, we used iATS - which was wonderful. All data automatically imported in Saleforce, we could track everything, even provide a check/balance report for QB etc... now... nothing but pain. I even tried manually feeding it but unable to identify who paid what.

JG
AvatarImg

Jen G.

Nonprofit Organization Management, 1-10 employees

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

OneCause is an excellent platform

Reviewed 3 months ago
Pros

The ease of setting up our event page as well as the ongoing support to make sure our event was successful. Also the onsite OneCause staff at the event went above and beyond to make our event the most successful. Our Board of Directors appreciated the analytic reporting after as well.

Cons

We had one ticket type glitch that took a bit longer to fix.

TB
AvatarImg

Terri B.

Nonprofit Organization Management, 201-500 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Overall, I'm very pleased with OneCause

Reviewed 2 years ago

Overall, very pleased with OneCause. The customer service is outstanding.

Pros

Great for tracking donations & displaying our auction items. I love the mobile bidding, very easy for our attendees to use.

Cons

I would love to have better payment options, for ex: there should be a partial payment option instead of having to create a whole new sponsorship level - it made it very confusing. Also, there should be greater variety of report options.

Vendor response

Thank you so much for the considerate review, Terri. We love hearing how easy our software can be for your donors. Grateful to work with your organization.

AB
AvatarImg

Annie B.

Fund-Raising, 1-10 employees

Used other for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Easy to use!

Reviewed 3 years ago

We delayed switching to online bidding because of the initial investment, but it clearly paid off. We're looking forward to working with OneCause in the future.

Pros

The online bidding component showed an excellent return on investment. It was fairly easy for our supporters to learn and use.

Cons

On a very basic level, I think some data entry features for items and packages could be improved. For example, it would be helpful to be able to clone an item multiple times without having to do each clone individually.

Vendor response

We're thrilled we could help you take your fundraising online during the pandemic, Annie! Can't wait to see where you take it in 2021.

LA
AvatarImg

LISA A.

Nonprofit Organization Management, 1-10 employees

Used other for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

We're happy OneCause users

Reviewed 3 years ago

Overall, we're very happy with OneCause. It's got the features we want, it's reliable, and customer service is second to none.

Pros

This year, I'd say what I like most is that it allows us to hold silent auctions despite COVID but in general the software works like it's supposed to and offers all the features we want. Additionally, I can't say enough about their customer support -- they are knowledgeable, prompt, and cheerful while they help you. This replaced some older auction software that didn't allow for mobile bidding. For the most part our guests love the mobile bidding. It's fun and keeps everyone interested until the last minute of the auction.

Cons

The cost makes us stop and consider alternative products every once in a while. Also, there are MANY reports to choose from, which is great, but I spend a lot of time finding the one I want. It'd be nice if they were organized differently.

Vendor response

Thanks for this helpful review, Lisa! We're so glad we could help support your mission in this unprecedented year. Keep on fundraising!

SB
AvatarImg

Sean B.

Education Management, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

Share this review:

Great Event Processing

Reviewed 2 years ago
Pros

Above and beyond, OneCause's customer service is one of the main reasons to try this product. The customer service is readily available for any support large to small and responds to any inquiry with efficiency. OneCause is also a great platform for event payment processing - simple for donors and simple for staff.

Cons

The reports features could have more definitions/learning on which report pulls what. The registration/log-in for donors to the online giving could also be simplified - a few of our donors didn't want to go through a log-in process and just donate, but we couldn't figure out how to do that.

Vendor response

Thank you for the thoughtful feedback, Sean. It is with the insight from customer's like you that we can continue to build upon our software capabilities. Thankful to get to partner with your cause.

CR
AvatarImg

Catherine R.

Religious Institutions, 11-50 employees

Used other for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Set up of Custom Pages

Reviewed 3 years ago

I have been very happy with the response from our representative. [SENSITIVE CONTENT] (new position) responded when I needed help. Also, I can't tell you how nice and helpful the tech support people have been for me. I could not have completed our auction without their support. Awesome job!

Pros

It is so nice to have registration, donations, and auction all at the same place and using the same platform. Seems that our users are pretty comfortable with it's use.

Cons

I wish you could just upload a document from your computer for custom pages. It's a bit cumbersome going to drop box. I'm not sure why that is especially since we're able to load auction photos from our own computer. I also think that the check boxes for auction featuring, etc. are a bit confusing. Not always intuitive with the enabling, etc. check boxes.

Vendor response

We love hearing how user-friendly our software was for your supporters! Thanks so much for your input, Catherine.

TB
AvatarImg

Tammy B.

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

I've used it for 5 years now and appreciate the many facets of the software, esp. the reports.

Reviewed 8 years ago

While I appreciate BidPal very much and see how it's benefited our organization through the years, I still think the cost is much too high considering the high cost of the add-ons. The auction listings are still far too limiting. I've submitted various ideas through the years, but none have been brought to fruition. There should be the ability to be able to modify the appearance of the font, so...

Pros

No pros were added to this review

Cons

No cons were added to this review

Vendor response

Tammy, we appreciate the feedback! BidPal is proud to offer several Mobile Bidding and Fundraising Software packages at varying price points to meet the budget of any nonprofit. Our Full Service Mobile Bidding pricing options are among the industry's lowest. Your additional feedback has been forwarded along to our development team who is always looking for ways to further enhance our product. We encourage you to continue sharing your thoughtful suggestions via our idea exchange at bidpal.com/share-an-idea/ Best, Joshua Meyer Marketing Director

KK
AvatarImg

Kyle K.

Primary/Secondary Education, 51-200 employees

Used monthly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Great product

Reviewed 3 years ago
Pros

I really like the user interface for our donors. They can easily navigate our online giving center.

Cons

My least favorite thing is that it can be hard to determine which report will show me what I want to see and the process of pulling reports is very clunky.

Vendor response

Thank you so much for your helpful feedback. We love seeing how much you enjoyed the user interface for your supporters!

NH
AvatarImg

Natalie H.

Health, Wellness and Fitness, 1-10 employees

Used monthly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

OneCause Review

Reviewed a year ago

We've overall had a great experience with OneCause. The customer service is key and probably one of the most important aspects to us because we are a small organization. The price keeps rising which is tough and it would be great if tiered pricing was considered for smaller budget operations. When the price keeps going up it is tough.

Pros

We pivoted to OneCause in 2020 and it has been a game changer. The ease of uploading and the broadening of our existing base of supporters through posting online has made an impact in our revenue. The ease of collecting payments is so important and has caused much less stress.

Cons

The photo quality, size, and ability to add multiple photos could be better. It's a little tricky to navigate initially, but the customer service is great! The check-in at live event wasn't smooth and the ability to swipe a card would be so much easier.

Vendor response

Thank you so much for the thoughtful review, Natalie. We love hearing how helpful our support team was to your fundraising experience. Grateful to partner with your organization!

SD
AvatarImg

Stella D.

Nonprofit Organization Management, 201-500 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

OneCause User

Reviewed 2 years ago

I like using OneCause because it is easy to manage and easy to train people on. I love working with the OneCause staff online and most especially on site. The OneCause support staff is knowledgeable and promptly responds to questions or needs. The onsite staff is very friendly and work really hard to provide us with feedback on how best to maximize the features of the platform. They make recommendations but make sure they know who the client is and not overstep their bounds.

Pros

I have used this platform in my previous job and I found it to be very easy to use, like the newly updated features i.e. sponsors able to send a unique invite link to their guests. Our events team was able to jump in and use it right away. I also like that disbursements are made the next day after the event and the financial reports are easy to use or download..

Cons

Not being able to upload images directly on the site. I have to use a dropbox link to store the images I use for the pages.

Vendor response

Thank you so much for taking the time to provide us this review, Stella. We love hearing how our software was easy to use and seamless for your organization. So glad we get to partner with your cause.

DC
AvatarImg

Daunel C.

Nonprofit Organization Management, 51-200 employees

Used monthly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Valuable Fundraising Tool

Reviewed 2 years ago

OneCause has become a valuable tool in our fundraising arsenal. During the pandemic the platform provided us the ability to hold all of our planned events even with the cancellation of in-person events and the uncertainty that surrounded event planning. OneCause provided the tools to enable virtual and contactless events pretty seamlessly. Our constituent base has adapted to the use of the online platform, which we continue to use with live events as well, and we have been able to grow our donor base by offering an online component to donors who cannot attend in-person events but still want to support our cause.

Pros

We purchased this software when the need for virtual events arose. We were looking for a tool to use for fundraising events that included raffles, silent auctions, registration, and peer-to-peer campaigns. The different options available within the software allowed us to tailor each event set up to our specific needs. We required a platform that would be viable for both a virtual and in-person events and would also offer options for hybrid events. The help and support available from OneCause helped to streamline the learning curve. Once we got past the learning curve, the product is easy to use. The various reporting functions were important since the software does not integrate with our CRM system. The ease of use for our donor base was a factor as well.

Cons

OneCause does not integrate with the CRM system we use, so we had to come up with a few internal workarounds to address accounting and donor contact issues. Setting up event pages is not intuitive, and I needed the help of a web developer to give the pages a professional look and feel. There is a large learning curve to be able to utilize all aspects of the software, which involved a lot of online training videos and articles.

EA
AvatarImg

Elizabeth A.

Nonprofit Organization Management, 11-50 employees

Used other for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

Share this review:

It'll Get the Job Done

Reviewed 3 years ago

I would say that overall the end-user experience has been good with minimal complaints and confusion. The back-end for these systems is very confusing and takes a lot of technology understanding, Googling, calling the help center, and trial and error. There was a lot of frustration in our office as we navigated setting up the system (both years, because we unfortunately had to learn an entirely new system this year from the one we learned last year). I am so glad the events went well and the end-users were pleased with the experience, but the set-up was definitely hard to navigate. I hope the new VEC is more set-up friendly, and will integrate more of the OneCause products into one location.

Pros

The end-user experience was seamless and fairly easy to navigate. Our donors were impressed and excited about the interactivity and the ability to participate in the silent auction and get reminders right on their phones. We hosted an event last year in-person and used the Mobile Bidding Software for our silent auction, and our revenue was significantly increased because of the engagement. We then used the Virtual Event Software for an entirely virtual event this year including a silent and live auction and appeal. The engagement was great, and our live auction went far better than expected.

Cons

The fact that the Mobile Bidding Software (MBS) and the Virtual Event Center (VEC) do not integrate and the VEC was still under construction make it hard to leave a review for what I liked least. But in terms of the MBS; the software is not very intuitive and there are a lot of areas where I didn't like having to duplicate my process (like in the item vs. package). The reports you could run at the...

Vendor response

Thank you for your review, Elizabeth! We're so glad to hear your event went even better than expected. Happy to be partnered with you!

MD
AvatarImg

Mikayla D.

Fund-Raising, 51-200 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Absolutely seamless software and such a game changer for our non-profit!

Reviewed 3 years ago

I cannot fathom maneuvering the pandemic as a non-profit without the use of OneCause, much less any other year. We incorporated it into every single virtual event and in-person event and were able to stay financially stable thanks to its use. We actually surpassed our budgeting goals for the year and had the most successful mobile bidding gala silent auction in the Zoos history. We look forward to using OneCause for many years to come!

Pros

OneCause, including their mobile bidding, peer-to-peer and online giving platforms, has absolutely set the standard for fundraising software for the best price. The software has been invaluable to our non-profit, paying for itself after a single event. Our team seamlessly incorporated each platform into our in-person and virtual events with ease. The mobile bidding software is not only a breeze for...

Cons

There is truly so little that we dislike about OneCause. Our customer support contacts were so easy to reach, communicate with and work through any dilemma with. Our only "wish list" item for OneCause's mobile bidding software is simply to be able to categorize fixed price packages. That's all we can think of to improve the platform, which speaks strides of its excellence.

Vendor response

What a helpful review, Mikayla! Thank you so much for your kind words and for your partnership. Fundraise on!

LS
AvatarImg

Laurna S.

Farming, 1-10 employees

Used other for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Best Bang for Your Buck

Reviewed 3 years ago

I could be a sales rep for One Cause because I love it that much! I have influenced 3 other non-profits within my community to purchase the software. I also helped in getting them going with their setup.

Pros

After participating in the One Cause University, I felt very accomplished and capable. What I love the most, is the seemingly endless supply of functionality! The reports are amazing and easy to access. The ease of designing your event page is wonderful. Even the smallest of events appear grand when One Cause is the incorporated. I have recommended the software to 3 local nonprofits and even assisted them in getting started on the setup.

Cons

One small enhancement- I would request that within one event have the capability to divert funds into separate banking accounts. Example- Fixed price items be processed in one account, silent/ live auction proceeds in a different account. I have not used the software for an in person event, so can't speak to it's ticketing abilities.

Vendor response

We appreciate this review and your partnership, Laurna! Thank you for spreading the word to help support others' causes, as well!

EM
AvatarImg

Elizabeth M.

Nonprofit Organization Management, 51-200 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

Share this review:

Very user friendly with great help desk response time.

Reviewed a year ago
Pros

I have been thrilled with the customer service provided by OneCause. Anytime I have had a question, the person helping me via the chat feature was quick and had great answers. If they did not know the answer, they have always been wonderful about asking management for clarification. Love love love my customer success manager [sensitive content hidden]!

Cons

I would like to be able to tailor and tweak the reports a little more. We moved over from Greater Giving and while OneCause has been worlds easier to use, the reporting options are definitely subpar in comparison.

MB
AvatarImg

Mara B.

Education Management, 51-200 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

A great software to transition to!

Reviewed 3 years ago

It really is a great software, especially coming from the limited software our organization previously had.

Pros

OneCause really thinks through what the user needs to have a successful event. My volunteers loved it and the need help document links directly to the page you need, rather than searching for the relevant information.

Cons

There are so many great customizable options that I would assume there would be even more customizable flexibility for the user, but that is not always the case. OneCause gives you the tools and resources to be successful, but sometimes the ability to make your own report, or set up a sponsor or ticketing system with certain specifications isn't as easy.

Vendor response

We appreciate hearing how useful our software was for your volunteers' experience. So grateful for your partnership!

CR
AvatarImg

Caleb R.

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

An Honest Review from a First Year Advancement Coordinator

Reviewed 7 years ago

As a first year Advancement Coordinator at a private school, I was given the task to produce a live and silent auction to raise funds for my campus. I was told to check out BidPal and I'm glad that I did. The software system was relatively user-friendly with many helpful features. These features were readily available on each category page on my BidPal account. Also, the call help desk feature was...

Pros

No pros were added to this review

Cons

No cons were added to this review

Vendor response

Caleb, Thank you for your review! Your feedback on our scoreboards has been forwarded to our Product Development Team, who is always looking for ways to further enhance our software. We appreciate your comment, value our partnership with your team and encourage you to continue sharing your thoughtful suggestions via our Idea Exchange at bidpal.com/share-an-idea. Congrats on a successful event! Best, Joshua Meyer Marketing Director

BR
AvatarImg

Brandi R.

Events Services, 201-500 employees

Used monthly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Wilmington University loves One Cause!

Reviewed 2 years ago

Our overall experience has been amazing. From the technical support, customer service, and overall event management One Cause has improved our entire events process.

Pros

We started out with the mobile bidding software and it streamlined our fundraising events increasing revenue and accessibility for guests to attend globally even if they couldn't attend in person. We then moved on to include peer to peer for donor management and campaigns. This software has changed our overall event production providing a smooth process for the user and the attendees.

Cons

I think the one improvement I would suggest is having the option to text attendees through the peer to peer software similar to the mobile bidding software.

Vendor response

Thank you so much for the feedback, Brandi. We love seeing the impact that our products have on our customer's fundraising experience. So grateful to partner with your cause.

MR
AvatarImg

Michele R.

Nonprofit Organization Management, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

OneCause offers a complete fundraising toolkit!

Reviewed a year ago

One Cause's greatest asset is their people. The One Cause personnel is friendly, helpful and knowledgeable. It was a pleasure working with every OneCause representative that I encountered.

Pros

Software is easy to use and the tutorials are very helpful. OneCause has a complete suite of tools to make event management and fundraising a breeze.

Cons

I wish it offered the user the ability to be more visual. I wish that One Cause offered an online market that anyone could utilize to bid on auction prizes or to show their generosity and support.

Vendor response

Thank you so much for the review. We love hearing how easy to use and learn our software is for your team. Grateful we get to partner with your cause.

MA
AvatarImg

Mary A.

Education Management, 51-200 employees

Used other for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

OneCause for Benefits

Reviewed 3 years ago

OneCause has been great to work with. Customer service is outstanding. The platform was resonably priced and relieved some of the work that goes into the auction. Onecause also allowed us to seamlessly move to a virtual auction this year.

Pros

We started using OneCause for our annual benefit auction February 2021. So glad we did! our 2021 benefit had to be virtual and our guests were already familiar with the program. Very intuitive but what I liked most is the plethora of tutorials and articles that I turn to quiet often to help me set up and use the site from the administrator side. Were also able to use it for a mainly contactless golf tournament in the summer of 2020 as well. Reporting after the event is robust and very helpful and customer service is fantastic!

Cons

I loved that the live chat help that was available last year. This year, you have to send an email and wait for a response. Also, I would like to be able to customize some of the reports so I can pull out just what I am looking for. Thirdly, if you require an email for a user to bid on items, there should be a default or override you can use for guests who don't have email. Not many don't but there were a couple.

Vendor response

What a helpful review, Mary! So thankful we can partner with you to support your virtual fundraising!

JJ
AvatarImg

Jackie J.

Nonprofit Organization Management, 11-50 employees

Used monthly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

OneCause makes fundraising easy!

Reviewed a year ago

OneCause has elevated our event processes and in turn our fundraising. The next advancement they have rolled out with the new platform is truly NEXT LEVEL. It provides even more integration and opportunity for opening events to people outside the room with increased functionality and support, in addition to support features for non-event specific fundraising. The creativity and passion that goes into creating their software and services offered makes OneCause stand out.

Pros

We've used OneCause for several years on multiple events and it's such an easy platform. The team is supportive and always provides best practices to help keep us on track and making things the most effective. They stay in touch throughout the process which makes the day of easier on everyone. I like the extensive reporting options and variety of ways to export the data. The onsite staff is crucial for event success - their team thinks about events in a big picture way often enabling them to be a step ahead. They manage so much behind the scenes that keep the nonprofit members able to focus on guests.

Cons

Integration was easy and I can't think of anything that's missing for my needs.

AvatarImg
AvatarImg

Penne H.

Nonprofit Organization Management, 1-10 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Unbelievable support - like having three more employees pitching in.

Reviewed 5 years ago

The time saved with the OneCause product is really like having extra employees/volunteers. Can't imagine doing it without them.

Pros

The software did everything we needed it to and more - from selling tickets and foursomes to silent auction and day-of fixed price items...simple to implement and a nice customer facing mobile app. But what really makes the product different is the incredible support you get from their team. Regular check-in's and calls - by the time our event rolled around, they knew more about it than I did. Although it was my first year running the multi-day events, I felt extremely comfortable and confident due to the support I received from OneCause.

Cons

I have only one complaint, and that is that there's not great-looking templates for the landing pages, and when we built our own, it was kind of a process in that it has to be stored on a website rather than uploading to OneCause. I believe they're working on improving that.

LK
AvatarImg

Laura K.

Fund-Raising, 51-200 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Simplify your fund raising with OneCause!

Reviewed 3 years ago

I have been very pleased with OneCause and have been a loyal customer for 8 years. OneCause is innovative and on trend with offering products and services that help people like me that raise money for a non-profit. Their staff is always willing to jump in and help every step of the way.

Pros

OneCause is dedicated to their customers, their platforms are designed to simplify their fund raising needs. We have used mobile bidding for many years and it is super user friendly to set-up and for guests to use on event day. In recent years we have used OneCause for guest registration too. Donation appeals are implemented with ease using OneCause and the appeals have now become a major source of revenue at our events.

Cons

OneCause integrates with many CRM systems but unfortunately not ours, Tessitura. This is not their fault it is something we need to figure out on our end.

Vendor response

Laura, Thank you for allowing us to help support your mission for 8 years! We appreciate your note. Keep on fundraising!