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FacilityOS
5
91
4
31
3
7
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Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Facility and Visitor Management for Complex Enterprises
Table of Contents
FacilityOS - 2026 Pricing, Features, Reviews & Alternatives


All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: March 2026
FacilityOS overview
What is FacilityOS?
FacilityOS is a global leader in facility, asset and visitor management.
The integrated FacilityOS platform is supported by robust reporting, turnkey onboarding, and extensive configurability and empowers organizations to streamline and automate operations to achieve regulatory compliance, enforce safety protocols, and drive site security requirements.
FacilityOS is comprised of interoperable modules for visitor management, emergency and evacuation management, contractor compliance management, asset and logistics management, and PIAM and access control.
Each FacilityOS module can function independently or in combination to maximize the platform's impact.
Deployed across more than 7,000 sites worldwide, FacilityOS powers complex work environments by optimizing and automating key facility processes.
Starting price
per month
Alternatives
with better value for money
Pros & Cons

Visitor Management
Implementation
Safety Tracking
Bugs and Issues
Performance and Speed
FacilityOS’s user interface
FacilityOS review summaries overview
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.3
Features
4.4
Ease of use
4.6
Customer support
4.6
Reviews sentiment
What do users say about FacilityOS?
Users report FacilityOS makes visitor management efficient, secure, and professional, with easy sign-in, host notifications, and streamlined compliance. They find the system user-friendly, quick to set up, and appreciate the customizable options, though some wish for more direct control over configurations and group check-ins. They say customer support is responsive, friendly, and helpful during setup and troubleshooting. Some mention occasional bugs or update issues, but feel problems are quickly resolved.
They indicate the notification system reliably alerts hosts through multiple channels, reducing wait times for visitors. They like the improved tracking, reporting, and confidentiality, but note some challenges with returning visitor sign-ins.
Select to learn more
Who uses FacilityOS?
Based on 131 verified user reviews.
Company size
Small Businesses
Enterprises
Midsize Businesses
Top industries
Use cases
FacilityOS's key features
Most critical features, based on insights from FacilityOS users:
All FacilityOS features
Features rating:
FacilityOS alternatives
FacilityOS pricing
Pricing plans
Pricing details:
User opinions about FacilityOS price and value
Value for money rating:
To see what individual users think of FacilityOS's price and value, check out the review snippets below.
Leanne G.
Caseworker
Leanne G.
Caseworker
FacilityOS integrations (8)
Top integrations
FacilityOS customer support
What do users say about FacilityOS customer support?
Customer support rating:
We analyzed verified user reviews to identify positive and negative aspects of FacilityOS customer support.
Widely noted by reviewers, FacilityOS customer support is friendly, quick to respond, and consistently available for urgent needs.
A significant portion of users highlight knowledgeable staff and excellent assistance during setup and ongoing use.
Support options
Training options
FacilityOS FAQs
Q. Does FacilityOS support mobile devices?
FacilityOS supports the following devices:
Android, iPhone, iPad
Q. What level of support does FacilityOS offer?
FacilityOS offers the following support options:
FAQs/Forum, Email/Help Desk, Phone Support, Knowledge Base, Chat











