We are satisfied with all the report output we get. They have also worked with us with regard to good pricing breaks and customer support is excellent when we need help or fix on the software.
The pre-sales engagement with Infor was good, particularly with getting to grips with the underlying business strategies to be supported through new systems.
The good thing about Infor ERP is that it is not as pricey as SAP and can pretty much compete with SAP in terms of functionalities.
The most we missed was the more complex EDI module and the lack of advanced workflows within the standard.
If your business process does not follow the LN system exactly, it is a struggle. The system is difficult to adjust or modify to suit your specific needs.
The implementation with a local distributor in Thailand has been painful. Project managers change frequently, any type of customization is idfficult.