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TouchPoint
4.3
(242)

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Flexible Church Management System with Mobile App

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(10)

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TouchPoint Pricing, Features, Reviews and Alternatives

TouchPoint product overview

What is TouchPoint?

The TouchPoint mobile app offers full, bilateral integration with the TouchPoint church management system. When a user updates his or her contact information in the app, the changes are reflected in the TouchPoint database. Built by the Church for the Church.

Key benefits of using TouchPoint

Volunteers can register for and manage their own assignments, request substitutions for any commitments they cannot meet with automatic request tracking and swapping with the first responder, and event check-in records attendance of volunteers and substitutes.

Attendance can be taken using printed rosters, barcode scanning, through the mobile app, or any combination of these, with options for both individual and headcount attendance.

Members can make one-off and recurring donations through the online giving portal, users can manually enter contributions and scan checks, and create giving histories, contribution statements and summary reports.

TouchPoint’s search builder enables users to draw on over 250 selection criteria to create user lists based on demographics, attendance, giving, and more, and use these lists to target communications, produce reports, add members to groups, and create member status flags.

Users can send customizable emails and text messages directly from the database, personalized for each member, with email open link tracking, and the option to include special links to allow event registration directly from with the email.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
Chat
Knowledge Base
FAQs/Forum

Training options

Documentation
In Person
Live Online
Webinars
Videos

TouchPoint pricing information

Value for money

4.2

/5

242

Starting from

ic-pricetag

No pricing info

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

TouchPoint features

Functionality

4.1

/5

242

Total features

39

1 categories

Most valued features by users

Reporting & Statistics
Event Management
Data Import/Export
Membership Management
Activity Dashboard
Contact Management
Mobile Access
Alerts/Notifications

Functionality contenders

TouchPoint users reviews

Overall Rating

4.3

/5

242

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.2/10
Rating distribution

5

4

3

2

1

110

104

23

4

1

Pros
The tech support has been good. I like all the help articles that will lead you to a possible solution.
Our church has used TouchPoint for over 5 years now and they continually strive to make it better and better. Their customer support is very quick and easy and that is something I'm most thankful for.
It has helped us improve our check-in system. For me, there is a learning curve for how to process certain things but the staff has been very helpful and once I get it the first time, I am good to go.
Cons
I am disappointed that I cannot set up a communication plan for members and guests. The search building feature seems a bit awkward.
What frustrates me: No full-blown financial management module (General ledger, check printing, accounts payable, etc. which forces us to use very outdated Shelby financials.
It can sometimes be a bit challenging to find the items you are looking for. The navigation structure can be a bit confusing.

Overall rating contenders

TouchPoint FAQs

Q. What type of pricing plans does TouchPoint offer?

TouchPoint has the following pricing plans:
Pricing model: Free, Subscription
Free Trial: Available


Q. Who are the typical users of TouchPoint?

TouchPoint has the following typical customers:
Large Enterprises, Mid Size Business, Non Profit, Small Business


Q. What languages does TouchPoint support?

TouchPoint supports the following languages:
English


Q. Does TouchPoint support mobile devices?

TouchPoint supports the following devices:
Android, iPad, iPhone


Q. Does TouchPoint offer an API?

Yes, TouchPoint has an API available for use.


Q. What other apps does TouchPoint integrate with?

TouchPoint integrates with the following applications:
SendGrid, Twilio, eSPACE


Q. What level of support does TouchPoint offer?

TouchPoint offers the following support options:
Email/Help Desk, Chat, Knowledge Base, FAQs/Forum

Common TouchPoint comparisons

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