CrankWheel Reviews

CrankWheel functions easily and I have had no issues implementing it for use in my virtual business. Many of my clients are middle-school aged children who have had no issues using this software!

The user interface is a bit cluttered and often the extension loses track of sign-ins. This is complicated by the requirement for multi-factor authentication to sign in and use it on start up.

The easy way to share my screen. It is very simple! I do not have to explain a potential customer, how the screen sharing work (and get him nervous even before I got stated do talk about my product :) The other person has just to click on the link. Almost every body is able to do that :)

Sometimes (with companies working e.g. with sensitive infrastructure) the link might not get through the firewall (but I guess every other link won't work either).

With network low bandwidth I can share without any interruption.

If i want to share same chorme tab then its little hard then screen sharing.

Ease of use and dedicated URL for my company. Customers don't have to install anything.

Can't find anything. It exceeds my expectations and the pricing is great.

I use this extension every day to explain different types of health insurance plans. This has been a life saver to help build value and credibility over the phone.

It is slightly costly in my opinion, but it does get the job done and is very easy to use.

ease of use and no downloads for client and ability to see what the end user is seeing AND can be used on their cell

so far, one year later, no issues . I have co-founded a new company and incorporated CrankWheel as the only go to for screen sharing.

The first time I used CrankWheel I hated it. I was giving a presentation and it kept freezing, the conferencing part dropped and I was furious. Guess what? It was my internet connection, not the software. After I got over my initial experience, I started using it all the time and I like it way better than WebEx and some of the others that I've used. I'm not even using all the features, but I think it's a great piece of software.

My only nit-pick was the fact that it was difficult to figure out how to add my own conferencing service instead of using the one provided with the software. And that was my own stupidity, this comment shouldn't reflect on the quality of the software.

The ability to quickly get my audience into a desktop share or screen share makes my job easier. There are no clients to download, no applets or other requirements by my clients. Also, I'd like to mention that mobile access to sessions is seamless as well. Mobile is especially good since we are living a mobile life and we use mobile as an extension of ourselves during the day.

I really have not found a distinct dislike!

It's so easy to share my screen. I just press a button in my browser to get a link, which I can then share through email or live chat. The screen share works seemlessly every time, I've never had any tech issues.

So far I haven't had any issues with CrankWheel, it really is great at what it is designed for.

The system is so easy to allow others to view your screen. One url link and bam a whole presentation is ready for you

There’s was not much not to like easy platform

* The free version has a custom link (i.e. meeting.is/YourName) that is easy to remember and communicate * Can share whole screen, window, or browser tab * No download required for the other person

To be honest there are no glaring deficiencies in terms of my needs.

Ease of participants attending the call. Having the other person just login to meeting.is/mycompanyname is just awesome. I get on a call with a prospect feeling reassured that crankwheel is there to support me if needed.

I felt it was demanding a lot of bandwidth at times.

Convenience and reliability. It's accessible as easily as, say, the Enter key on my laptop's keyboard. If you ever used Chrome extensions - well, it's as easy as any of those.

I'm not using the Enterprise features that are available (choosing to display a full screen vs. browser window). I go full screen every time and don't care about sharing my notifications. I can see the point of having this enabled though...

Thanks!

I can't imagine teaching without it because it helps me reference my smartboard at every group of students and it makes viewing the smartboard accessible for every single one of them. You have no idea how much that changed my classroom :)

The only thing that is a bit inconvenient is that the session timeout is the exact same as our passing period length so I was having to start a new session for each class (5 a day). However, keeping one of our Chormebooks logged in through the day solved that challenge.

To show our customers and potential customers how our tasks, solutions and service work. It has been a great asset and success for us since we started using CrankWheel, which excites not only us but our customers as well. 👍

Nothing that does not already include features

I would say that it is very easy to use the system and easy to get customer to get onto system to see our screen.

I believe to make the system better you could add in a feature to get a customers mouse seen on screen share so they feel more engaged and better there experience .

It’s fast and easy for our team to use. It’s easy for our clients to use and or follow along wi our demos. Great source of relevant information for the tools and best practices.

Works just how I’d expect it to but I would like the option to screen share the clients screen.

Crankwheel is so easy to use and the price point is impossible to beat! It's easy to get customers on, you have control over what they see and it is compatible with device under the sun.

There is nothing I can think of that would be a con. I would like a little more functionality in the ability to do a powerpoint-like presentation before the sale, but that's minor

Easy to use. Don't see how webmeetings and demos could been simpler. It's just what you need without any bloat.

I don't really have anything negative to say.

This is one of the easiest screenshare platforms I have ever used. I never have any technical issues with it. Easy browser extension add on makes it super easy to click and go.

I like everything on this screenshare. It is easy and functional.

Thank you Leslie! We're seeing a lot of insurance agents get value out of CrankWheel. Glad to have you on board!

links to customers so its easier to show them what's going on with their account. makes it an easier way for customers to understand and be shown things manually which the reps can't always do there and then

sometimes its connection issues make it difficult to service the customer especially for those that really need the help visually.

Makes my amendments easier to do since I get to share my screen with the customer and he'll be able to see the amends while I do them.

sometimes it's hard for the end-users to access since sometimes they can't get through it and it will take them longer than expected to access

easy to use simple for users multiuser friendly

the name is a bit alien at the beginning. but worth it

Quick, easy to install, easy to train. Wonderful service and responsiveness.

Needs a couple tweaks with reporting which I provided to them and they are working into future releases. Really nothing not to like.

Thanks for the review!

Crankwheels extension is not only easy to download but it is also very user friendly. It is easy for me to train people live on how to download and apply the tool. It’s also very reliable.

Nothing, the software is simple and that’s what I love about it, any why so many of our clients use it.