CrankWheel Reviews

Pros
ease of use and no downloads for client and ability to see what the end user is seeing AND can be used on their cell

Cons
so far, one year later, no issues . I have co-founded a new company and incorporated CrankWheel as the only go to for screen sharing.

Rating breakdown

Likelihood to recommend: 10/10

Pros
The easy way to share my screen. It is very simple! I do not have to explain a potential customer, how the screen sharing work (and get him nervous even before I got stated do talk about my product :) The other person has just to click on the link. Almost every body is able to do that :)

Cons
Sometimes (with companies working e.g. with sensitive infrastructure) the link might not get through the firewall (but I guess every other link won't work either).

Rating breakdown

Likelihood to recommend: 10/10

Pros
With network low bandwidth I can share without any interruption.

Cons
If i want to share same chorme tab then its little hard then screen sharing.

Rating breakdown

Likelihood to recommend: 7/10

Pros
Ease of use and dedicated URL for my company. Customers don't have to install anything.

Cons
Can't find anything. It exceeds my expectations and the pricing is great.

Rating breakdown

Likelihood to recommend: 10/10

Pros
To show our customers and potential customers how our tasks, solutions and service work. It has been a great asset and success for us since we started using CrankWheel, which excites not only us but our customers as well. 👍

Cons
Nothing that does not already include features

Rating breakdown

Likelihood to recommend: 10/10

Pros
The ability to quickly get my audience into a desktop share or screen share makes my job easier. There are no clients to download, no applets or other requirements by my clients. Also, I'd like to mention that mobile access to sessions is seamless as well. Mobile is especially good since we are living a mobile life and we use mobile as an extension of ourselves during the day.

Cons
I really have not found a distinct dislike!

Rating breakdown

Likelihood to recommend: 9/10

Pros
It’s fast and easy for our team to use. It’s easy for our clients to use and or follow along wi our demos. Great source of relevant information for the tools and best practices.

Cons
Works just how I’d expect it to but I would like the option to screen share the clients screen.

Rating breakdown

Likelihood to recommend: 10/10

Pros
easy to use simple for users multiuser friendly

Cons
the name is a bit alien at the beginning. but worth it

Rating breakdown

Likelihood to recommend: 10/10

Pros
The system is so easy to allow others to view your screen. One url link and bam a whole presentation is ready for you

Cons
There’s was not much not to like easy platform

Rating breakdown

Likelihood to recommend: 10/10

Pros
This extension is simple to install and use. It's not a resource hog (bloatware).

Cons
I don't have any complaints! It functions as expected and I haven't had any delays in service or unreliable performance. Install with confidence!

Rating breakdown

Likelihood to recommend: 10/10

Pros
Ease of participants attending the call. Having the other person just login to meeting.is/mycompanyname is just awesome. I get on a call with a prospect feeling reassured that crankwheel is there to support me if needed.

Cons
I felt it was demanding a lot of bandwidth at times.

Rating breakdown

Likelihood to recommend: 9/10

Pros
Convenience and reliability. It's accessible as easily as, say, the Enter key on my laptop's keyboard. If you ever used Chrome extensions - well, it's as easy as any of those.

Cons
I'm not using the Enterprise features that are available (choosing to display a full screen vs. browser window). I go full screen every time and don't care about sharing my notifications. I can see the point of having this enabled though...

Rating breakdown

Likelihood to recommend: 10/10

Pros
I can't imagine teaching without it because it helps me reference my smartboard at every group of students and it makes viewing the smartboard accessible for every single one of them. You have no idea how much that changed my classroom :)

Cons
The only thing that is a bit inconvenient is that the session timeout is the exact same as our passing period length so I was having to start a new session for each class (5 a day). However, keeping one of our Chormebooks logged in through the day solved that challenge.

Rating breakdown

Likelihood to recommend: 10/10

Pros
I would say that it is very easy to use the system and easy to get customer to get onto system to see our screen.

Cons
I believe to make the system better you could add in a feature to get a customers mouse seen on screen share so they feel more engaged and better there experience .

Rating breakdown

Likelihood to recommend: 10/10

Pros
The first time I used CrankWheel I hated it. I was giving a presentation and it kept freezing, the conferencing part dropped and I was furious. Guess what? It was my internet connection, not the software. After I got over my initial experience, I started using it all the time and I like it way better than WebEx and some of the others that I've used. I'm not even using all the features, but I think it's a great piece of software.

Cons
My only nit-pick was the fact that it was difficult to figure out how to add my own conferencing service instead of using the one provided with the software. And that was my own stupidity, this comment shouldn't reflect on the quality of the software.

Rating breakdown

Likelihood to recommend: 10/10

Pros
Crankwheel is so easy to use and the price point is impossible to beat! It's easy to get customers on, you have control over what they see and it is compatible with device under the sun.

Cons
There is nothing I can think of that would be a con. I would like a little more functionality in the ability to do a powerpoint-like presentation before the sale, but that's minor

Rating breakdown

Likelihood to recommend: 10/10

Pros
Easy to use. Don't see how webmeetings and demos could been simpler. It's just what you need without any bloat.

Cons
I don't really have anything negative to say.

Rating breakdown

Likelihood to recommend: 10/10

Pros
links to customers so its easier to show them what's going on with their account. makes it an easier way for customers to understand and be shown things manually which the reps can't always do there and then

Cons
sometimes its connection issues make it difficult to service the customer especially for those that really need the help visually.

Rating breakdown

Pros
Makes my amendments easier to do since I get to share my screen with the customer and he'll be able to see the amends while I do them.

Cons
sometimes it's hard for the end-users to access since sometimes they can't get through it and it will take them longer than expected to access

Rating breakdown

Likelihood to recommend: 10/10

Pros
Quick, easy to install, easy to train. Wonderful service and responsiveness.

Cons
Needs a couple tweaks with reporting which I provided to them and they are working into future releases. Really nothing not to like.

Rating breakdown

Likelihood to recommend: 10/10

Pros
It's so easy to share my screen. I just press a button in my browser to get a link, which I can then share through email or live chat. The screen share works seemlessly every time, I've never had any tech issues.

Cons
So far I haven't had any issues with CrankWheel, it really is great at what it is designed for.

Rating breakdown

Likelihood to recommend: 10/10

Pros
easy to use easy for clients fast

Cons
sometimes the design colors but I really don't care about that so... :)

Rating breakdown

Likelihood to recommend: 10/10

Pros
Control the eyes of my customers to make them see exactly what I'm talking about, so I can show them what are the errors in their web marketing, to show them other tools I use and to close my deals

Cons
Sometimes the software is a bit slow to respond or sometimes my customers tries to open the link by e-mail but doesn't work. So I have to tell them to go manually to my presentator.

Rating breakdown

Likelihood to recommend: 10/10

Pros
I appreciate that it can be enlarged to the users needs on the iPad.

Cons
That it times out after 10 minutes. That makes it cumbersome to use in an educational setting.

Rating breakdown

Likelihood to recommend: 7/10

Pros
It is a browser extension so it is an extremely user friendly and easy process

Cons
I still have to give someone the link over the phone. They have email options and options to share over the phone, but I think there should be a slightly simpler way somehow.

Rating breakdown

Likelihood to recommend: 10/10