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HighLevel

Cloud-based marketing analytics & sales management platform

Last updated: November 2024

HighLevel - 2024 Pricing, Features, Reviews, & Alternatives

Table of Contents

What is HighLevel?

HighLevel is a cloud-based marketing analytics platform that offers a range of tools and functionalities for sales and advertising agencies. These include appointment scheduling, payment processing, website development, and campaign creation. The platform features unified messaging, outbound calling, reputation management, webhooks, and GDPR compliance.

With HighLevel, sales professionals can create follow-up campaigns, capture customer responses, manage two-way communication, and collect leads from various channels. Advertisers can also utilize the platform to manage user memberships, create online courses, handle client accounts, track bookings, automate lead workflows, generate sales reports, and conduct SMS marketing.

The centralized dashboard of HighLevel enables marketers to build landing pages, survey forms, custom menus, and sales funnels all in one place. The platform integrates with various third-party applications including Stripe, Zapier, Facebook Messenger, Google Ads, QuickBooks, Shopify, and Zoom. Mobile applications for Android and iOS devices are also available, allowing agencies to streamline customer communication through voicemails, messages, emails, and forced calls.

Starting from

/user

Per month

Alternatives with better value for money

HighLevel's key features

Most critical features, based on insights from HighLevel users:

Contact Management

3.8

(31)

Contact Database

3.6

(24)

Sales Pipeline Management

3.8

(20)

Online Booking

4.0

(14)

Email Campaign Management

4.1

(15)

Confirmations/Reminders

4.5

(15)

Features

4.1

Ease of use

3.6

All HighLevel features

Alerts/Notifications

2.8

(5)

Lead Capture

2.5

(4)

Lead Management

3.4

(15)

Mobile Access

3.4

(9)

Multi-Location

5.0

(1)

Online Payments

4.3

(3)

Performance Metrics

3.0

(2)

Polls/Voting

5.0

(1)

Recurring Appointments

4.0

(1)

Reporting/Analytics

3.0

(8)

Response Management

5.0

(1)

Review Monitoring

5.0

(2)

Scheduled Messaging

4.4

(12)

SMS Messaging

3.6

(5)

Task Management

1.0

(1)

Text-to-Win

5.0

(1)

Third-Party Integrations

2.2

(4)

Workflow Management

1.0

(3)

API

5.0

(1)

Automated Scheduling

3.7

(3)

Autoresponders

3.5

(4)

Campaign Management

5.0

(4)

Client Database

4.7

(3)

Conversion Tracking

2.7

(3)

Customizable Fields

1.0

(2)

Customizable Forms

5.0

(1)

Engagement Tracking

3.0

(6)

Customizable Branding

3.2

(5)

Sentiment Analysis

4.0

(4)

Calendar Management

(0)

Referral Tracking

(0)

Reminders

(0)

Reporting & Statistics

(0)

Dashboard

(0)

Customizable Templates

(0)

Automated Responses

(0)

Sales Reports

(0)

Customizable Reports

(0)

Search/Filter

(0)

Segmentation

(0)

Shortcodes

3.0

(1)

Social Media Integration

3.0

(2)

AI/Machine Learning

(0)

Template Management

(0)

Activity Tracking

(0)

Activity Dashboard

(0)

Website Analytics

(0)

Access Controls/Permissions

1.0

(1)

Electronic Signature

1.0

(1)

Email Management

2.5

(4)

Email Marketing

(0)

Email Templates

(0)

Group Scheduling

3.0

(2)

Interaction Tracking

(0)

Keyword Tracking

2.7

(3)

Landing Pages/Web Forms

(0)

Drag & Drop

(0)

Lead Generation

(0)

Lead Qualification

(0)

List Management

(0)

Marketing Automation

1.0

(1)

Document Storage

(0)

Mobile Coupons

1.0

(1)

Multi-Channel Data Collection

(0)

Data Visualization

(0)

Campaign Tracking

(0)

Data Import/Export

(0)

Campaign Analytics

(0)

Quotes/Estimates

3.7

(3)

HighLevel alternatives

HighLevel

4.0

(71)

Starting from

/user

Per month

Free trial

Free version

Ease of Use

3.6

Features

4.1

Value for Money

3.9

Customer Support

3.5

Zoho CRM

4.3

(6.8K)

visit website

Starting from

Per month

Free trial

Free version

Ease of Use

4.2

Features

4.3

Value for Money

4.3

Customer Support

4.1

vcita

4.5

(272)

visit website

Starting from

Per month

Free trial

Free version

Ease of Use

4.4

Features

4.2

Value for Money

4.2

Customer Support

4.2

monday CRM

4.7

(396)

visit website

Starting from

Per month

Free trial

Free version

Ease of Use

4.7

Features

4.5

Value for Money

4.5

Customer Support

4.6

HighLevel pricing

Pricing options

Free plan

Subscription

Free trial

Pricing range

view pricing plans

Value for money

3.9

Starting from

/user

Per month

HighLevel support options

Typical customers

Freelancers

Small businesses

Mid size businesses

Large enterprises

Platforms supported

Web

Android

iPhone/iPad

Support options

Chat

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live rep)

Training options

Webinars

Live Online

Documentation

HighLevel reviews

Overall rating

4.0

Positive reviews

Rating breakdown

Value for money
Ease of use
Features
Customer support
Likelihood to recommend8.81/10

Rating distribution

Pros

The customer services is amazing and the onboarding process and customer success team is great.

Justin P.

Marketing Consultant

I use Gohighlevel daily, not only do I love it for all it can do. I love it more because of its simplicity, robustness and ease of use.

Adefemi A.

Funnel hacker

In addition, Highlevel offers a great affiliate fee if you refer other people to them. I need to take more advantage of their affiliate program because it is robust.

Jeanette D.

President

Cons

I asked for a refund and they were terrible about it. Furthermore, I keep getting charged even though my account is cancelled and support refuses to help.

Mark W.

Owner

They said they were going to refund charges and then didn't and I had to follow up multiple times and then was left disappointed in the end.

Sam V.

Owner

The support staff is untrained and borderline useless. Their staff will even admit they don't know how the system works, and from their words "no one really does.

Verified reviewer

Anonymity request

Read all reviews

HighLevel FAQs

Q. What type of pricing plans does HighLevel offer?

HighLevel has the following pricing plans:
Starting from: $97.00/month
Pricing model: Subscription
Free Trial: Available | (No Credit Card required)

These products have better value for money