This is your compare tray
Apps you want to compare will be listed here. Launch a head to head comparison at any time.
Learn why GetApp is free
Send Smarter With EZ Texting
EZ Texting has served over 165K customers and is the leading SMS marketing platform, setting the standard for business texting. The cloud-based messaging solutions allow businesses of all sizes in the U.S. and Canada to reach and engage their mobile audiences using tools such as text marketing, campaign management, mobile coupons, custom sign-up forms, dedicated short codes, text-to-landline messages, contact management, and more.
Typical customers
Platforms supported
Support options
Training options
Value for money
4.0
/5
127
Starting from
19
Per month
Per Feature
Value for money contenders
Functionality
4.2
/5
127
Total features
51
7 categories
Functionality contenders
Overall Rating
4.3
/5
127
Positive reviews
75
31
11
5
5
KM
Kelly M.
AK
Alex K.
TL
Terrance L.
WB
Willie B.
AK
Alex K.
ek
elizabeth k.
Overall rating contenders
Jon L.
Continuous Improvement Manager
Construction, 51-200 employees
Review source
Transcript
Jon L.: Hi, my name's Jon. I'm an IT manager. I would give EZ Texting a five out of five stars. For more...
Augusto P.
Verified reviewer
Used weekly for less than 6 months
Review source
Share this review:
This tool is amazing, I never thought that message tool nowadays it could be so useful, you can improve your business sending and be receiving text of a specific topic, you are able to reach more people because this technology is more friendly than use a social network, and you can save money with their plans, because you can send thousands of sms with only one pay.
It is a little expensive because they do not have an annual subscription, you have to pay your plan monthly, and that can be a lot of money if you manage a small business.
Thank you for taking the time to review EZ Texting! We take these reviews very seriously and we appreciate the feedback. We are so happy to hear that you have found us useful for your small business! In response to your cons, we actually do offer annual plans and pricing. Please give us a call at 800-753-5732 and our team will help find the right annual plan for you!
Julie M.
Government Administration, 1-10 employees
Used weekly for less than 6 months
Review source
Share this review:
I use the service to send out surveys and it has really increased the response rate from when I was just sending the survey by e-mail.
I like that the set up was so fast and easy. I was able to use the service right away and with free credits to try it out before I had to purchase anything. It allowed me time to ensure the service was right for my needs and really see the benefits for the company before making a commitment to it.
I think that the thing I like least is that when I send a text that is longer, it shows that it will be sent in two messages. I would like the message to be sent all in one especially when I am sending a link.
Casper P.
Entertainment, 1-10 employees
Used weekly for less than 6 months
Review source
Share this review:
From the time I signed up to sending my first message, it was all very intuitive. I'm used to email marketing and this works in a very similar way. So similar I'm surprised the email programs don't have it. But maybe it's better to have it separate. At least this is simple and fun to use.
It's easy to use and does exactly what I wanted: bulk texting
The only thing I'd like added (and I haven't used all features yet to be sure) is in contact deletion: when I send a manual follow-up message to a group of people I recently contacted about coming to our concert, I clone the group, then delete the contacts that already responded they couldn't attend the event. This seems to be done one by one. It would be nice to be able to select multiple contacts. But it's a small thing.
Tiffany M.
Verified reviewer
Nonprofit Organization Management, 11-50 employees
Used weekly for 1-2 years
Review source
Share this review:
Mass texting is a great business solution but I would be looking for another company to work with if it weren't basically impossible to do that without losing all of our following. Once you start with them, I don't see how you could ever switch to another company, so do your research. The other major con of EZ TEXT is that you can only run one company per account. So say for example, you own more than one restaurant and you need more than one account to sent out messages- you would have to have two separate accounts with this platform.
It's relatively easy to learn how to use and the customer service chat works very quickly.
BEWARE: If you don't use your credits within 12 months they will expire (in other words: if you don't text the entire amount of times/numbers that you have paid for within 12 months you're outta luck-- or money rather). Our company only lost about $100 but I imagine it could be alot more, depending on how much you are planning to text. When I called to try and figure out where all of my missing credits...
Tiffany, sorry to hear about your credits expiring. We understand your frustration and invite you to reach out to our Account Management and Support Teams to discuss the specifics of our your account and help insure you're maximizing its most powerful tools too! Also, we love having multiple businesses run from a single account. In fact, our most successful clients are small to medium size business owners that utilize a single account to communicate with their customers across multiple locations. We also offer a white label solution that allows our clients to create and assign as many accounts as needed. Please know that we're here to help and available Monday through Friday, 9am to 8pm EST at (800)753-5732
Sasha I.
Sports, 501-1,000 employees
Used weekly for 2+ years
Review source
Share this review:
Overall i like EZ texting. I wish i could stay for longer, because i`m loyal customer, but bad delivery rates+you paying for SMS which are was NOT DELIVERED. Sad. I wish i could come back......
I love everything about Ez Texting accept 2 things i will describe in "I don`t like section"
-Price is high compare to other platforms...and agree to pay this price if my messages will be delivered, but... -Bounce rate-50%, 60%, even if i know that those numbers are valid, because we are doing phone calls to our customers and communicate with them often (gym members). Those bad delivery rates company started to receive starting from November 2021.
Sasha, Thank you so much for your review. We're sorry to hear about the delivery rate issue. Since the industry and carrier transition to 10-Digit Sending Numbers, we've done much to improve our deliverability. Our support team would be happy to assist you with identifying the reasons for your bounced messages and improve delivery. Would you be interested in having an agent reach out directly to you? Sincerely, Taylor
Q. What type of pricing plans does EZ Texting offer?
EZ Texting has the following pricing plans:
Starting from: $19.00/month
Pricing model: Subscription
Free Trial: Available | (No Credit Card required)
Q. Who are the typical users of EZ Texting?
EZ Texting has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business
Q. What languages does EZ Texting support?
EZ Texting supports the following languages:
English
Q. Does EZ Texting support mobile devices?
EZ Texting supports the following devices:
iPad, iPhone
Q. Does EZ Texting offer an API?
Yes, EZ Texting has an API available for use.
Q. What other apps does EZ Texting integrate with?
EZ Texting integrates with the following applications:
Constant Contact, Zapier, LeadsBridge, Shutterstock Editor, Mailchimp, HubSpot CRM, Zendesk
Q. What level of support does EZ Texting offer?
EZ Texting offers the following support options:
Knowledge Base, FAQs/Forum, Email/Help Desk, Chat, Phone Support