This is your compare tray

Apps you want to compare will be listed here. Launch a head to head comparison at any time.

EZ Texting Pricing, Features, Reviews and Alternatives

EZ Texting product overview

Price starts from

19

Per month

Per Feature

What is EZ Texting?

EZ Texting has served over 165K customers and is the leading SMS marketing platform, setting the standard for business texting. The cloud-based messaging solutions allow businesses of all sizes in the U.S. and Canada to reach and engage their mobile audiences using tools such as text marketing, campaign management, mobile coupons, custom sign-up forms, dedicated short codes, text-to-landline messages, contact management, and more.

Key benefits of using EZ Texting

-Cloud-based, self-service platform
-Friendly customer support, 24-7
-Free trial — no credit card required
-Flexible pricing plans
-Robust API
-Custom solutions
-Bulk messaging and one-to-one messaging solutions

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Knowledge Base
FAQs/Forum
Email/Help Desk
Chat
Phone Support

Training options

Documentation
Live Online
Webinars
Videos

EZ Texting pricing information

Value for money

4.0

/5

127

Starting from

19

Per month

Per Feature

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

EZ Texting features

Functionality

4.2

/5

127

Total features

51

7 categories

Most valued features by users

Reporting/Analytics
Third Party Integrations
API
Alerts/Notifications
Reporting & Statistics
Activity Dashboard
Contact Management
Communication Management

Functionality contenders

EZ Texting users reviews

Overall Rating

4.3

/5

127

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.03/10
Rating distribution

5

4

3

2

1

75

31

11

5

5

Pros
I suggest creating a campaign around texting and offer discounts and coupons with codes you can track to see when is the best time for delivery, etc. and that is so super easy with EZ.

KM

Kelly M.

The interface is easy to use and the features are good. Their mobile iOS app is great to use alongside the web interface.

AK

Alex K.

I occasionally have a schedule change and its important for me to get the word out fast and this platform is easy and affordable.

TL

Terrance L.

Cons
While that is in the disclosure (I found it when I went back looking for it after the fact) I was very disappointed that I'd just wasted several months of money.

WB

Willie B.

Even on the PAID plan, there are still some things that are not unlocked without paying even more. Some of the documentation about the BASIC PAID plan was misleading.

AK

Alex K.

My only complaint is that when I got to start a new message (1 on 1), and I start typing the contacts name it will pull up everyone but that contact whether I capitalize their name or not.

ek

elizabeth k.

Overall rating contenders

Overall Rating

Almost perfect texting app!

Reviewed a year ago

Transcript

Jon L.: Hi, my name's Jon. I'm an IT manager. I would give EZ Texting a five out of five stars. For more...

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Message tool for improve your business

Reviewed 4 years ago
Pros

This tool is amazing, I never thought that message tool nowadays it could be so useful, you can improve your business sending and be receiving text of a specific topic, you are able to reach more people because this technology is more friendly than use a social network, and you can save money with their plans, because you can send thousands of sms with only one pay.

Cons

It is a little expensive because they do not have an annual subscription, you have to pay your plan monthly, and that can be a lot of money if you manage a small business.

Vendor response

Thank you for taking the time to review EZ Texting! We take these reviews very seriously and we appreciate the feedback. We are so happy to hear that you have found us useful for your small business! In response to your cons, we actually do offer annual plans and pricing. Please give us a call at 800-753-5732 and our team will help find the right annual plan for you!

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

So easy and useful

Reviewed 3 years ago

I use the service to send out surveys and it has really increased the response rate from when I was just sending the survey by e-mail.

Pros

I like that the set up was so fast and easy. I was able to use the service right away and with free credits to try it out before I had to purchase anything. It allowed me time to ensure the service was right for my needs and really see the benefits for the company before making a commitment to it.

Cons

I think that the thing I like least is that when I send a text that is longer, it shows that it will be sent in two messages. I would like the message to be sent all in one especially when I am sending a link.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Great SMS marketing

Reviewed 8 days ago

From the time I signed up to sending my first message, it was all very intuitive. I'm used to email marketing and this works in a very similar way. So similar I'm surprised the email programs don't have it. But maybe it's better to have it separate. At least this is simple and fun to use.

Pros

It's easy to use and does exactly what I wanted: bulk texting

Cons

The only thing I'd like added (and I haven't used all features yet to be sure) is in contact deletion: when I send a manual follow-up message to a group of people I recently contacted about coming to our concert, I clone the group, then delete the contacts that already responded they couldn't attend the event. This seems to be done one by one. It would be nice to be able to select multiple contacts. But it's a small thing.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend1/10

Share this review:

Beware: Your Unused Credits Expire!

Reviewed 3 years ago

Mass texting is a great business solution but I would be looking for another company to work with if it weren't basically impossible to do that without losing all of our following. Once you start with them, I don't see how you could ever switch to another company, so do your research. The other major con of EZ TEXT is that you can only run one company per account. So say for example, you own more than one restaurant and you need more than one account to sent out messages- you would have to have two separate accounts with this platform.

Pros

It's relatively easy to learn how to use and the customer service chat works very quickly.

Cons

BEWARE: If you don't use your credits within 12 months they will expire (in other words: if you don't text the entire amount of times/numbers that you have paid for within 12 months you're outta luck-- or money rather). Our company only lost about $100 but I imagine it could be alot more, depending on how much you are planning to text. When I called to try and figure out where all of my missing credits...

Vendor response

Tiffany, sorry to hear about your credits expiring. We understand your frustration and invite you to reach out to our Account Management and Support Teams to discuss the specifics of our your account and help insure you're maximizing its most powerful tools too! Also, we love having multiple businesses run from a single account. In fact, our most successful clients are small to medium size business owners that utilize a single account to communicate with their customers across multiple locations. We also offer a white label solution that allows our clients to create and assign as many accounts as needed. Please know that we're here to help and available Monday through Friday, 9am to 8pm EST at (800)753-5732

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend4/10

Share this review:

Easy to use, but it be came worst with Delivery rate (Was my favorite platform before)

Reviewed 2 months ago

Overall i like EZ texting. I wish i could stay for longer, because i`m loyal customer, but bad delivery rates+you paying for SMS which are was NOT DELIVERED. Sad. I wish i could come back......

Pros

I love everything about Ez Texting accept 2 things i will describe in "I don`t like section"

Cons

-Price is high compare to other platforms...and agree to pay this price if my messages will be delivered, but... -Bounce rate-50%, 60%, even if i know that those numbers are valid, because we are doing phone calls to our customers and communicate with them often (gym members). Those bad delivery rates company started to receive starting from November 2021.

Vendor response

Sasha, Thank you so much for your review. We're sorry to hear about the delivery rate issue. Since the industry and carrier transition to 10-Digit Sending Numbers, we've done much to improve our deliverability. Our support team would be happy to assist you with identifying the reasons for your bounced messages and improve delivery. Would you be interested in having an agent reach out directly to you? Sincerely, Taylor

EZ Texting FAQs and common questions

Q. What type of pricing plans does EZ Texting offer?

EZ Texting has the following pricing plans:
Starting from: $19.00/month
Pricing model: Subscription
Free Trial: Available | (No Credit Card required)


Q. Who are the typical users of EZ Texting?

EZ Texting has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business


Q. What languages does EZ Texting support?

EZ Texting supports the following languages:
English


Q. Does EZ Texting support mobile devices?

EZ Texting supports the following devices:
iPad, iPhone


Q. Does EZ Texting offer an API?

Yes, EZ Texting has an API available for use.


Q. What other apps does EZ Texting integrate with?

EZ Texting integrates with the following applications:
Constant Contact, Zapier, LeadsBridge, Shutterstock Editor, Mailchimp, HubSpot CRM, Zendesk


Q. What level of support does EZ Texting offer?

EZ Texting offers the following support options:
Knowledge Base, FAQs/Forum, Email/Help Desk, Chat, Phone Support

Common EZ Texting comparisons

EZ Texting logo
Textedly logo
EZ TextingvsTextedly
EZ Texting logo
SimpleTexting logo
EZ TextingvsSimpleTexting
EZ Texting logo
SlickText logo
EZ TextingvsSlickText
EZ Texting logo
Mobile Text Alerts logo
EZ TextingvsMobile Text Alerts
EZ Texting logo
Call Loop logo
EZ TextingvsCall Loop

Related categories