EZ Texting Pricing, Features, Reviews & Alternatives

Pros
We use this service to send out mass safety alerts for Job sites. This has become a vital part of our safety culture and was extremely easy to set up. We used the out of the box groups and keywords to build our job site distribution lists.

Cons
Better logging on all API calls and connections to Power BI

Rating breakdown

Likelihood to recommend: 9/10

Pros
I like that the set up was so fast and easy. I was able to use the service right away and with free credits to try it out before I had to purchase anything. It allowed me time to ensure the service was right for my needs and really see the benefits for the company before making a commitment to it.

Cons
I think that the thing I like least is that when I send a text that is longer, it shows that it will be sent in two messages. I would like the message to be sent all in one especially when I am sending a link.

Rating breakdown

Likelihood to recommend: 10/10

Pros
It's relatively easy to learn how to use and the customer service chat works very quickly.

Cons
BEWARE: If you don't use your credits within 12 months they will expire (in other words: if you don't text the entire amount of times/numbers that you have paid for within 12 months you're outta luck-- or money rather). Our company only lost about $100 but I imagine it could be alot more, depending on how much you are planning to text. When I called to try and figure out where all of my missing credits were, they offered to add the equivalent of $25 back to my account. This is technology- there is no reason why they couldn't just give me back all that I paid for, that was unused, as a one time courtesy. I was on a default setting to keep adding credits to my account when I got to a certain number. Don't get me wrong, I should have read the fine print, but NOBODY wants to pay for something that they don't get to use. If I wanted to do that, I would join a gym.

Rating breakdown

Likelihood to recommend: 1/10

Pros
Our employees like this texting system so much more than the traditional email communication! Makes announcements, events, surveys, etc so much easier.

Cons
I do not have any complaints about this software!

Rating breakdown

Likelihood to recommend: 10/10

Pros
I like the ease of sending a quick communication to all my agents in a split second. People respond snd our message gets out! Like the app also.

Cons
Sometimes there are delays with the sending so once it does out, the message is no longer relevant. Not a great setup for reoccurring messages.

Rating breakdown

Likelihood to recommend: 8/10