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PagerDuty
5
142
4
67
3
9
2
0
1
1
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Incident Management & Operations Performance Software
Table of Contents
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PagerDuty - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: March 2026
PagerDuty overview
What is PagerDuty?
PagerDuty is a cloud software that connects people, systems and data into a single view - creating visibility and actionable intelligence across their operations. PagerDuty's SaaS alerting and incident tracking system helps IT operations and DevOps engineers resolve critical errors in their IT systems as quickly as possible.
PagerDuty integrates with all IT infrastructure monitoring tools such as Splunk, New Relic, Nagios, Zenoss and others, and handles the people part of the equation: alerting (via phone, SMS, email), on-call scheduling for teams, and automatic escalation of critical issues. Trusted by Fortune 500 companies and startups alike, PagerDuty customers include Microsoft, National Instruments, Electronic Arts, Adobe, Rackspace, Etsy, Square and Github.
Starting price
per month
Alternatives
with better value for money
Pros & Cons
Alert and Incident Management
Integrations
Incident Management
Scheduling
Complex and confusing scheduling
PagerDuty’s user interface
PagerDuty pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.2
Features
4.4
Ease of use
4.3
Customer support
4.4
Reviews sentiment
What do users say about PagerDuty?
There are some other alternatives that seem interesting these days, like FireHydrant’s Signals, that might replace them in the market just due to them keeping up today with the newest incident response patterns.
Select to learn more
Who uses PagerDuty?
Based on 219 verified user reviews.
Company size
Small Businesses
Midsize Businesses
Enterprises
Top industries
Use cases
PagerDuty's key features
Most critical features, based on insights from PagerDuty users:
All PagerDuty features
Features rating:
PagerDuty alternatives
PagerDuty
Starting from
10
Per month
Freshservice
Starting from
19
/user
Per month
ilert
Starting from
19
/user
Per month
Datadog
Starting from
15
Per month
PagerDuty pricing
Value for money rating:
Starting from
10
Per month
Per Feature
User opinions about PagerDuty price and value
Value for money rating:
To see what individual users think of PagerDuty's price and value, check out the review snippets below.
Guillermo B.
Manager
Ally M.
Engineering Manager
PagerDuty integrations (41)
Integrations rated by users
We looked at 219 user reviews to identify which products are mentioned as PagerDuty integrations and how users feel about them.
Integration rating: 4.7 (8)
“To check what we are sending to datadog and whether it follows all our security constraints or not.”
Anshuman S.
Devsecops Head
Integration rating: 4.8 (7)
“Our day to day runs in slack so I am glad they're incorporated!”
Rachel W.
Project Manager
Integration rating: 4.7 (4)
Integration rating: 4.5 (2)
“Actually we use Zabbix GAM with Galileo”
Mario H.
Linux Systems Engineer
Integration rating: 5.0 (2)
“ntegration with Jira Service Management is important because it seamlessly connects endpoint management with IT service management workflows. When integrated with ManageEngine Endpoint Central, it allows alerts, incidents, and service requests to be”
SRINIVAS M.
Associate Director IT Security and Compliance
Integration rating: 4.5 (2)
“Important as this is the operational system but only 1 way integration”
Sophie F.
Group Financial Accountant
PagerDuty support options
Typical customers
Platforms supported
Support options
Training options
PagerDuty FAQs
Q. Does PagerDuty support mobile devices?
PagerDuty supports the following devices:
Android, iPad, iPhone
Q. What level of support does PagerDuty offer?
PagerDuty offers the following support options:
FAQs/Forum, Email/Help Desk, Phone Support, Knowledge Base, Chat
