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RingByName
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
VoIP solution to streamline client communication
Table of Contents
Is this product right for your business?
Find out with a
RingByName - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
RingByName overview
What is RingByName?
RingByName is a cloud-based communication software, which helps businesses track and manage customer calls across multiple locations. Features include a virtual receptionist, real-time activity tracking, call routing, three-way calling, single sign-on (SSO), and reporting.
RingByName includes a built-in CRM module, which enables team members to record client details, track interaction history, identify opportunities, and analyze sales performance. Employees can share notes, log inbound and outbound voice calls, and schedule events. It also lets agents handle call queues, screen IDs, attend calls from remote extensions, and transfer calls to available or required agents.
RingByName offers integration with various third-party platforms such as Click2Call, Salesforce, Google Contact, and more. Users can view the status of all extensions and schedule meetings with clients using a dial-in teleconference feature. Supervisors can set up business hours, gauge phone call volumes, and access call records for training or audit purposes. Administrators can provide role-based permissions to prevent any unauthorized access and consolidate invoices through cost centre billing.
Starting price
per month
Alternatives
with better value for money
Pros & Cons
Responsiveness
Routing
RingByName’s user interface
RingByName pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.7
Features
4.6
Ease of use
4.6
Customer support
4.8
Reviews sentiment
What do users say about RingByName?
Users say RingByName offers responsive and helpful customer support, with many relying on the team for assistance and appreciating their professionalism and dedication. They find the service user-friendly and value the ongoing improvements, though some mention occasional communication issues and confusion during service changes.
Reviewers indicate that RingByName makes call management straightforward, allowing easy call forwarding, caller ID, and access to call records. They appreciate the ability to manage calls from anywhere, but some report inconsistent call quality and occasional difficulties with call connections or forwarding features.
Select to learn more
Who uses RingByName?
Based on 69 verified user reviews.
Company size
Small Businesses
Enterprises
Midsize Businesses
Top industries
Use cases
RingByName's key features
Most critical features, based on insights from RingByName users:
All RingByName features
Features rating:
RingByName awards
RingByName alternatives
RingByName
Starting from
28.95
/user
Per month
Ringover
Starting from
29
Per month
Bitrix24
Starting from
61
Per month
Twilio
Starting from
0.01
RingByName pricing
Value for money rating:
Starting from
28.95
/user
Per month
User opinions about RingByName price and value
Value for money rating:
To see what individual users think of RingByName's price and value, check out the review snippets below.
Stephan A.
Business Manager
Jorge O.
President
RingByName integrations (5)
Top integrations
RingByName customer support
What do users say about RingByName customer support?
Customer support rating:
We analyzed 28 verified user reviews to identify positive and negative aspects of RingByName customer support.
Widely noted by reviewers, RingByName's customer support is responsive, knowledgeable, and consistently goes above and beyond.
A minority of users report slow response times, communication barriers, and unresolved requests from customer support.
Support options
Training options
To see what individual users say about RingByName's customer support, check out the review snippets below.
“He was knowledgeable, patient, solutions based, great communicator, able to seek resources when challenges occurred and most importantly, set clear expectations and delivered on every expectation. ”
Stephan A.
Business Manager
“Not only is it user-friendly but the customer support team excels at solving and answering any question myself or my team may have.”
Annabel P.
Owner/Dentist
“of my patients can tell you about the continued ringning. And subsequently, 75% of my patients know that Ring By Name is substandard when it comes to customer service and responding to customer concerns.”
William P.
Physician
RingByName FAQs
RingByName has the following pricing plans:
Starting from: $28.95/month
Pricing model: Subscription
These products have better value for money
Q. Who are the typical users of RingByName?
RingByName has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business
Q. What languages does RingByName support?
RingByName supports the following languages:
English, Portuguese, Spanish
Q. Does RingByName support mobile devices?
RingByName supports the following devices:
Android, iPad, iPhone
Q. Does RingByName offer an API?
Yes, RingByName has an API available for use.
Q. What other apps does RingByName integrate with?
RingByName integrates with the following applications:
Zapier, Google Docs, Salesforce Sales Cloud, Google Contacts
Q. What level of support does RingByName offer?
RingByName offers the following support options:
Chat, Email/Help Desk, Knowledge Base, Phone Support, FAQs/Forum, 24/7 (Live rep)