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RingCentral Video
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Video conferencing software with screen sharing & team chat
Table of Contents
RingCentral Video - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: February 2026
RingCentral Video overview
Based on 393 verified user reviews
What is RingCentral Video?
Reviews for RingCentral Video come from a wide variety of industries, including computer software (12% of reviewers), information technology and services (7%), and marketing and advertising (7%). The most frequent use case for RingCentral Video cited by reviewers is video conferencing (65% of reviewers).
What do users say about RingCentral Video pricing?
Reviewers appreciate that RingCentral Video is included for free with certain VOIP packages, and they find the paid plans reasonably priced and competitive. Some users say the free plan meets their needs, but some users report that the pricing structure is confusing and can become expensive for larger teams or when not bundled.
Starting price
per month
Alternatives
with better value for money
Pros & Cons
Meetings
Video and Audio Quality
Communication
Network Lag
Frequent connectivity disruptions
RingCentral Video’s user interface
RingCentral Video pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.4
Features
4.3
Ease of use
4.4
Customer support
4.3
Reviews sentiment
What do users say about RingCentral Video?
Reviews for RingCentral Video come from a wide variety of industries, including computer software (12% of reviewers), information technology and services (7%), and marketing and advertising (7%). The most frequent use case for RingCentral Video cited by reviewers is video conferencing (65% of reviewers).
Select to learn more
Who uses RingCentral Video?
Based on 393 verified user reviews.
Company size
Small Businesses
Enterprises
Midsize Businesses
Top industries
Use cases
RingCentral Video's key features
Most critical features, based on insights from RingCentral Video users:
All RingCentral Video features
Features rating:
RingCentral Video awards
RingCentral Video alternatives
RingCentral Video
Starting from
24.99
Per month
Microsoft Teams
Starting from
No pricing info
Slack
Starting from
No pricing info
Starting from
No pricing info
RingCentral Video pricing
Starting from
24.99
Per month
User opinions about RingCentral Video price and value
Value for money rating:
Of 30 reviews that provide robust commentary on RingCentral Video's price and value, 63% mention it in a positive light.
Reviewers appreciate that RingCentral Video is included for free with certain RingCentral VOIP packages, making it a cost-effective option for many businesses. Some users say the free plan offers sufficient features for their needs, and they find the paid plans reasonably priced and competitive compared to alternatives. Reviewers indicate that the integration of video with other services adds value. However, some users report that the pricing structure is confusing, especially when not bundled, and they feel it can become expensive for larger teams or when compared to competitors like Zoom or Slack.
, and
To see what individual users think of RingCentral Video's cost and value, check out the review excerpts below.
RingCentral Video integrations (17)
Integrations rated by users
We looked at 393 user reviews to identify which products are mentioned as RingCentral Video integrations and how users feel about them.
Integration rating: 4.5 (2)
Integration rating: 5.0 (1)
Other top integrations
RingCentral Video customer support
What do users say about RingCentral Video customer support?
Customer support rating:
We analyzed 33 verified user reviews to identify positive and negative aspects of RingCentral Video customer support.
Widespread user sentiment highlights polite, responsive, and knowledgeable support representatives who resolve issues effectively.
A significant portion of users find the support team patient, friendly, and helpful, especially for those less technically proficient.
A limited number of users report slow response times, unresolved issues, or difficulty reaching customer support when needed.
Support options
Training options
To see what individual users say about RingCentral Video's customer support, check out the review snippets below.
“My support representative was very polite and responsive, he seemed to care if my questions were answered and if I was getting what I needed out of my RC account, he also took the time to find me a solution that worked with my account but still met my needs.”
Nich B.
Consultant
“we use this service for our medical practice and the help team is very pleasant and helpful in getting needs met”
Kristen G.
Receptionist
“Customer support is pretty much non existence. If you don't have ring central you have to submit a ticket to them and it can take them days to get back. And even then they often do not have a solution”
Logan W.
IT administrator
RingCentral Video FAQs
RingCentral Video has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business
These products have better value for money
Q. What is RingCentral Video used for?
RingCentral Video is a cloud-based video conferencing platform designed to help businesses conduct virtual meetings from multiple devices such as desktops, tablets, and mobile devices. The solution offers team collaboration tools including audio and video conferencing, screen sharing, integrated messaging, and more. With RingCentral Video, companies can conduct team meetings from multiple remote locations via browser or the native mobile app. The live chat and integrated messaging tools allow users to send direct messages to team members as well as chat during conference calls. Meeting participants can also share their screens and edit files in real time. RingCentral Video lets organizations record video conferences, share meeting highlights with stakeholders, and stream recordings from the cloud. The analytics portal provides managers with real-time reporting and analytics on company key performance metrics (KPIs), usage frequency, employee behaviors, and trend focus areas. Users can set up automatic alerts, create personalized meeting rooms, and schedule meetings through integration with Microsoft Outlook.
Q. What languages does RingCentral Video support?
RingCentral Video supports the following languages:
English
Q. Does RingCentral Video support mobile devices?
RingCentral Video supports the following devices:
Android, iPad, iPhone
Q. Does RingCentral Video offer an API?
Yes, RingCentral Video has an API available for use.
Q. What level of support does RingCentral Video offer?
RingCentral Video offers the following support options:
24/7 (Live rep), Knowledge Base, Chat, FAQs/Forum, Email/Help Desk, Phone Support
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