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Streak Reviews

Overall rating

4.5

/5

462

Rating criteria

  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.66/10

Reviews by rating

Pros and cons

Also, the trial is great to use at its best and after it ends you still can use it in a limited way, of course. Great to automate and save time.
For a free tool, this is awesome. Really easy to use and gives good info as well as tools to engage better.
It's a very good software to know when your email was viewed, how many times viewed, with what device and location of viewers. It's a very good tool to manage my sent mails.
What I dislike the most about this software is that I am unable to see locations of people viewing my email at time. It will just say 'unknown location.
We received an email from google after that saying we sent to many emails which constitutes spam and were therefore disabling our email. I wrote and they sent the same canned answer.
It was slow, sluggish, it took ages to do anything. It would randomly go down and stay down for half an hour or more.
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462 reviews

Recommended

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Paul O.

Technical Director

Information Technology and Services, 1-10 employees

Review source

Overall Rating

All CRM Systems should be this powerful and easy!

Reviewed 3 years ago

Transcript

Paul: Hi, I'm Paul and I'm technical director in a company that does outsource to IT. And I give Streak...

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Jillian K.

President

Online Media, self-employed

Review source

Overall Rating

Great value for free

Reviewed a year ago

Transcript

Jillian K.: My name is Jillian and I run an online health and fitness business. I would give Streak 4...

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Kyla O.

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Simple & Convenient CRM Embedded in Gmail

Reviewed 6 years ago

Organization for my lead outreach and follow-up. I love how it's embedded within Gmail so all of my correspondences are right there. It's a game changer for me moving from a simple spreadsheet that is overwhelmed with data to this streamlined system. And on top of that, it's free!

Pros

For my product-based small business, I have a number of sales streams where I cultivate leads. Streak allows me to manage these leads right inside Gmail so I can quickly view all of our correspondences. Since most of my business is done through email, Streak creates a perfect bridge. Specifically, I can create a new box for each lead and categorize it under a specific pipeline (sales stream). Within...

Cons

I really love Streak--for a free program, it offers so much! If I could add anything, I would love to be able to have all correspondences with a specific email address automatically assigned to the same lead box.

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Avishai M.

Oil & Energy, 1,001-5,000 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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CRAM in your Gmail

Reviewed 6 years ago

makes my life easier

Pros

Essentially, Streak is a plugin for a browser that superpowers your Gmail. To start out deploying it, just install the plugin, then start your Gmail inbox and you will find it prepared to work. It'll first ask you what you would like to observe in Gmail: traditional CRM leads and discounts, fundraising prospects, storyline leads, potential hires, email support, plus more. Any business process that...

Cons

No real drawbacks that I can see. If the mobile app was to be connected to Gmail and it was possible to see the email tracking that would be a nice addition.

MS
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Mayank S.

Media Production, 51-200 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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UX and Spam

Reviewed 3 years ago

In terms of automation, it has been good, for spam, pretty bad. Basically, there's a tradeoff with this.

Pros

There is a huge amount of automation involved which can take over for email marketing and has been pretty useful in that sense.

Cons

The rate at which domain gets spammed via this tool is very high as compared to other tools, it has been a pain for my org particularly.

CF
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Crystal F.

Writing and Editing, self-employed

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Winning Streak

Reviewed 3 months ago

I think this is a great add-on.

Pros

I was introduced to this product at work and used it in conjunction with Asana. The fact that this is connected directly to my Gmail account was the best thing ever since I primarily work with Google products. I now use this add-on for my own company.

Cons

I couldn't link one email to more than one contact.

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Masturah D.

Telecommunications, 1,001-5,000 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Gmail organization with Streak

Reviewed 2 years ago

On the long run, this software do help in managing my email and to analyzing my email data. I am quite satisfied.

Pros

Integrating my Gmail with Streak is very smooth and calling and managing my email data. It work directly from the Gmail application and no other additional software are needed. I can track the most important email and conversation and monitor it better.

Cons

It work quite slow and sometime it will crash the Gmail software. It just need to reopen or refresh the software back, but it is quite annoying after it happen quite frequently. The customer support also very slow in writing back all the inquiry email that i have sent.

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Eman J.

Outsourcing/Offshoring, 10,001+ employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Mass Email in a Snap? Streak is the best!

Reviewed 5 years ago

Streak is the best CRM that connect quickly on Gmail. You can personalize your email templates avoiding doing the manual one on one sending.

Pros

It is hard for a recruiter like me to update all candidates one by one via email regarding the next steps of their application. It is also emotionally and physically draining for me to notify them regarding their failing interviews one by one, but when I discovered Streak, I was able to do mass email but still in a personalized way. Streak enabled me to tweak each email template such as the subject...

Cons

I don't have anything to complain of wit this software. Maybe what I least like is that whenever I use a different computer or laptop, I need to reinstall to chrome and to run the Streak application again.

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Dennis C.

Outsourcing/Offshoring, 10,001+ employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Streak is one of the best CRM platforms out there!

Reviewed 5 years ago

Streak is one of the best CRM platforms out there. It is easy to install because it is just a chrome extension. It makes all email communication personalized but not time consuming to do which is great.

Pros

In a corporate recruitment, we seldom update candidates that they are not a good fit for the role not because we forgot it but because it is tedious to update them one by one. I discovered Streak, and that bottleneck and bad practice was put to an end in our firm. Streak helped me send 100 turn down emails in a snap. By using a .csv file I was able to tweak the email template I am sending tailor fitted to the addressee, to the role they have applied, and what next steps should they watch out for. With Streak, I was also able to know as well if the candidate has already opened the message, and it is a good way to establish a relationship to candidates.

Cons

The only thing I don't like about Streak is that since it is a chrome extension, if I am using a new device like laptop or computer, I need to reinstall the chrome extension again. That is understandable since that is a different device.

AK
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Alisha K.

Information Technology and Services, 51-200 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Streak review

Reviewed 6 months ago
Pros

I appreciated how simple the interface is, as well as Streak's commitment to assisting teams in streamlining their workflow and becoming more productive. It's also very easy to use, with a simple interface and helpful tutorials to get you up and running quickly. It's also a big plus if you're able to quickly customize pipelines, manage tasks, and collaborate with coworkers. Finally, I like how Streak integrates with other well-known tools like Gmail, Google Drive, and Slack.

Cons

The lack of customization options is my least favorite aspect of Streak. The platform's ability to customize to specific needs and workflows is limited, making it difficult to manage complex data sets and processes.

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Karol O.

Marketing and Advertising, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Streak - what I think about it

Reviewed 6 months ago

My general experience is highly positive, we've been using this software for several years and all of our sales is based on it.

Pros

I like the fact that it seamlessly integrates with Gmail and works like a powerful plugin to software that I use anyway.

Cons

Lack of serious reporting is a downside. The support should be more responsive as well.

AR
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Verified reviewer

Information Technology and Services, 501-1,000 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Manage Your Sales Pipeline with Gmail!

Reviewed 5 months ago
Pros

Streak seamlessly integrates with Gmail, letting users manage sales and customer communication in their inbox. Its drag-and-drop pipeline is customizable, perfect for unique sales processes. The collaboration features enable sharing and tracking of pipelines, contacts, and tasks among team members, promoting teamwork and efficient customer relationship management.

Cons

It doesn't have some of the advanced features found in more comprehensive CRMs, such as marketing automation and customer service tools. But still, a great and beneficial platform to use.

AM
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Alasdair M.

Computer Software, self-employed

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Unexpectedly awesome for task tracking

Reviewed 6 years ago

It made Gmail far more powerful both in general and for task tracking.

Pros

I'd never really thought of using CRM software before, as I'm not the typical target audience for that kind of product , yet ended up installing Streak for the extra tools in Gmail. After installing and playing around with it a little, I suddenly found I WAS using the CRM features, albeit in a probably unintended way, to manage pretty much all my work. The fact you can completely customise pipelines,...

Cons

None of these are really serious, just "things to improve": - You can't have emails in multiple boxes - irritating as you sometimes have conversations covering more than one topic, or changing from one to the other (and thread splitting isn't really applicable if you end up discussing multiple things in a single email) - No way to merge boxes except deletion and recreation - along with occasional...

FS
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Frank S.

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Streak CRM has completely simplified all aspects of Event Management for my Banquet department.

Reviewed 6 years ago
Pros

I've worked in large hotels that have full and dedicated Catering programs to handle bookings. The hotel I'm working at ran all their banquets using a manual system. Well, I had to change that right away, so I started using everything Google to get a rudimentary system up and running. Then, just by chance, I found Streak CRM in the chrome store and downloaded it. When I had it up and running in Gmail,...

Cons

Streak integrates nicely with Google Drive or G-Suite, but its integration with Google Calendar could use some improvement - for example, I use a separate calendar for each meeting and banquet rooms for booking. When I create a new box in Streak I can send that information to a Streak Calendar. It would be nice to be able to assign specific calendars to send information to from Streak.

YK
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Yaroslav K.

Higher Education, 1,001-5,000 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Best tool for Sales, HR and Marketing when team works with Gmail

Reviewed 5 years ago
Pros

*Business features while tracking email you can see who has opened it and react fast and surprise a customer or a person you work with. Makes work very comfortable *Integration Streak is tightly integrated within Gmail account and creates its own tab where you can have a personal CRM view * Contacts and additional features Streak has a great way of associating each contact with a specific deal (box) which makes it easy to use gmail for sales. For example, I can easily message all people related to the issue without ever searching for the addresses. *Functionality of Streak is incredible it has everything You can do mass mail check if people saw your email and track when and how it has been opened.

Cons

In terms of functionality It can be a bit faster. Also, I believe, Streak team will work regarding more customization and create more options for users to adjust the plugin to the needs of the company UI needs some work. It does not seem welcoming and even if it has all the features, some user might just get confused.

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Mohammad Izaz Arefin M.

Marketing and Advertising, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Best Free CRM for Gmail

Reviewed a year ago

Overall, it is one of the best CRM for Gmail. The free plan is recommended for personal use, but for working with a team upgrading to the Pro plan may be needed.

Pros

I used this software mainly for email tracking purposes. I used the free plan. It provides data about when the recipient opened the email, its location, and its devices. The CRM is easy to integrate on Gmail. It is not needed to log in to another website, everything can be done within the Gmail workspace. Different pipelines can be created for managing projects, sales leads, hiring, fundraising, and other tasks. Emails can be scheduled to send at a later time.

Cons

Sometimes email tracking does not work as the recipient's server does not allow tracking. There is another concern of privacy as Streak can access and delete all emails and information within Gmail account.

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Mauricio Alexander R.

201-500 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Always keep up to date and happy your customers with this excellent service

Reviewed 5 years ago

It is excellent to improve the way in which customers are handled, to automate the mails and to handle the information, it brings many useful tools that will allow you to give a better attention to your clients and project your product.

Pros

When we are in the career of creating software on our own, and we want to project to more people, make our product known and keep customers that we already have, it is necessary to have a quality CRM, the most known that exist are very expensive, but here comes Streak, is an excellent service offered by Google that works with your gmail and is Free !, if free, an excellent service that allows you to...

Cons

It is a CRM of a certain basic form, it does not have the potentials of the CRM of a higher cost but it is an excellent option if you are starting and you need to bring order to your client portfolio.

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juan jose t.

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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The best way to enhance your Gmail.

Reviewed 5 years ago

Excellent applications that allows you to power your gmail by offering a CRM service for email that will speed up your time, simulating a personal deal with each client.

Pros

Streak is like having an assistant perpetually in your gmail with zero cost, when you want to give a better service to your customers, to make them feel like they are your number one priority, you need to answer their emails instantly writing them in the first hour, and respond at the moment , here where this excellent tool helps you, you can schedule the mail out at the time you want, so all your customers will receive your mail first thing in the morning, making them feel like your priority, you can create templates to streamline the response time and knowing the scope it has also serves to know how many people saw it and who could be interested, there are many possibilities of this tool and it depends on your imagination to give it the best possible use, but it is wonderful.

Cons

If you want a complete CRM does not work because it is limited to the area of email, but there are many possibilities and also is free.

DC
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Daniel C.

Marketing and Advertising, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Value Unlike No Other

Reviewed 7 years ago

I love Google products and Google Steak is no exception. I am even locked in at a discounted rate for getting in while it was still in Beta. There have been many updates however there is still some chunkiness to it. Even so, it does the best job of giving me access to everything I need in one spot, like email, contacts, tasks, notes, call notes, etc., for a GREAT monthly rate. If you are a small business, start here! You may never leave. Now they just need to fix their Android app and we'll be golden.

Pros

It's Google!

Cons

A bit clunky. For example, if you have two funnels and you move one funnel to the other, if selections are not already present in exact spelling, then they disappear and you have to redo your work. I also wish that reminders would auto remind me because I always miss tasks on the day of and then never get around to them because I never see them again!

AR
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Verified reviewer

Entertainment, 11-50 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great for new CRM managers

Reviewed 4 years ago

Streak helped me stay organized when tracking cold calls and cold emails with potential customers. sharing that data with co-workers to avoid redundancy was another super helpful features of the app.

Pros

Streak is great because it integrates seamlessly with gmail and g suite. When starting a business, especially one that requires a lot of cold emailing and calling, it's easy to get overwhelmed with the volume of emails and keep track of all current and potential customers. Streak helps you organize your emails and associate them with customers which enables you to see where they are on the conversion timeline, set reminders for follow-ups, and share notes with co-workers about your progress.

Cons

i wish there were more free features with streak. as a start-up, money was tight and if i was able to use more free featured with streak, i would have kept with it and when i was able to pay more for more features, it would have been so integrated into my business that i wouldn't have had a choice but to switch to a paid plan.

BQ
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Barbara Q.

Airlines/Aviation, 11-50 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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A colorful, simple and helpful CRM. Put your info in boxes, your boxes in pipelines and that's it.

Reviewed 5 years ago

It's cheap, it has lots of integration with other software, and it helped us to get quality control over the sales department and customer support.

Pros

Easy to use and has a lot of integration features that help us track everything. Track your information on the stages you want and make the followup. Its customized permissions allow to share the content, clients, and pipelines with the people we want it to. You can give very customized permission to all your workers, for some of them or create your own private pipelines and your data will be protected. I also like the easy database creation, just from a spreadsheet and import it to the CRM. Very simple.

Cons

Bugs and fixes and bugs again. It tends to get some bugs, even though they solve it really quick, it gets a bit of annoying. Sometimes the interface gets slow, so you need a proper laptop or PC to use it. It looks really messy at first and the interface its so colorful, it looks like a unicorn made it, but you tend to get used to it.

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'Rowdie' Mitch G.

11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Easy to use, does everything I need for a CRM. No more switching between windows all in Gmail.

Reviewed 6 years ago

Simplicity, and measurability. If you take the time to set it up correctly, you will have measurable goals for your sales team to hit and can run reports needed. Also you can stay on top of your clients with this software too. I can also see things and update things in the mobile app which is helpful being a salesman on the road.

Pros

I really love how simple it is. I explain to the team its like a sophisticated spreadsheet. It gives reminders and simple reports which is everything I need. Best part is it lives in Gmail.

Cons

I wish the mobile app was better. Also having a few more options and better contact management would be great. Automatic email filters would be amazing rather than always adding things to boxes.

DM
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Devlyn M.

Apparel & Fashion, self-employed

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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A needed solution for my 1 person business

Reviewed 4 years ago

I'm new to Streak, but I already see how this software will solve my CRM problem. I was trying to use Hubspot, but it's just not built for either single person businesses, nor for odd email systems like Etsy uses. It also had tons of clunky features that just are excessive. I will definitely be recommending this to friends who use Gmail for sales, customer service and order management. It gives me the functionality I need, and the ability to add more, without making things so complicated that it's not worth the bother. I'm sold!

Pros

I've checked out many CRMs but they are generally set up for teams. This one has team functionality, but I don't need that. I need to be able to track customers, leads, and orders just for myself! I also sell a lot through Etsy, so my order emails and client contacts are all under their email. With most automation, that would mean that it would be lumped under one contact, but with Streak's excellent use of "Boxes", I'm able to sort even those emails and track specific orders on an individual basis. Plus, since it's private, Streak doesn't charge me.

Cons

Figuring out how this would best work for me is always the biggest challenge, but after watching their on-demand setup video, I was able to sort it out. Sometimes the language used for specialized software is out of my vernacular, but it's fairly easy to pick up. I'm not yet seeing many cons.

FL
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Francesco L.

Hospitality, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

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Too Much Expansive for the value

Reviewed 3 years ago
Pros

fast deploy API you can personalize pipeline

Cons

Support slow. Week to have a solutions.

EH
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Elizabeth H.

Computer Software, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

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Streak for Account Management

Reviewed 5 months ago

Using it because it's so integrated into the company structure. Wish we could use something with more bells and whistles.

Pros

The visualization are great! I do like how easy it is to tag emails retroactively.

Cons

I don't like how it seems so disorganized. I wish boxes were easier to organize and you could associate a child org with te primary org.

GS
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Goran S.

Leisure, Travel & Tourism, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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The most important part of my business ecosystem

Reviewed 6 years ago
Pros

Streak is the heart of our client management, feeding data to several other applications (Zapier, Google Sheets and Google Docs) and providing up to date information for our several employees working within same Gmail inbox. Being integrated with Gmail and extendable through Zapier are the most important to me. Also, constant upgrades to the core make if more powerful each day.

Cons

I would like to be able to select box info placement when looking a mail in some box and ability to show just fields I select there. Definitely, miss some more granular control overall.

AR
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Verified reviewer

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Love this tool! It keeps me on top of everything

Reviewed 5 years ago
Pros

Man, where do I start? It's great for some many different things: email open notices, snoozing messages, etc. Most importantly for me is dealflow. Staying on top of interesting opportunities is critical and Streak makes it easy. I also love the "Magic" boxes that show last time an email was sent related to a box. Helps me know when things might need a "nudge" to get back on schedule.

Cons

Nothing. I mean, I wish it was free (haha), but really have nothing to complain about. Think they're really good at integrating feedback too.