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Surefire CRM Logo

CRM and lead management software for mortgage businesses

Table of Contents

Surefire CRM - 2026 Pricing, Features, Reviews & Alternatives

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Verified reviewer profile picture

All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: March 2026

Surefire CRM overview

What is Surefire CRM?

Surefire CRM is a customer relationship management software designed to help mortgage businesses generate leads and streamline marketing operations. Supervisors can collect prospect information using custom forms, surveys or landing pages and store the contact details of leads in a centralized database.

Surefire CRM allows organizations to conduct audits and maintain compliance with various regulatory standards, such as the Real Estate Settlement Procedures Act (RESPA), Telephone Consumer Protection Act (TCPA), and more. Sales professionals can pre-record voicemails using customizable scripts, configure access permissions, and send personalized voice messages to specific contacts. It also lets users manage email campaigns and create marketing flyers with built-in content designing tools.

Surefire CRM provides an API, which enables businesses to integrate the platform with various loan operating systems (LOS) such as Encompass, LendingQB, Floify, and more. Other features of the software include database monitoring, customizable branding, and text messaging.

Starting price

Alternatives

with better value for money


Pros & Cons

Marketing

Integrations

Email Creation

Call Requests

Training and Learning Curve

Pricing

Surefire CRM’s user interface

Ease of use rating:

Surefire CRM pros, cons and reviews insights

To determine these pros and cons insights, we analyzed responses from 

Overall rating

Reviews sentiment

 
 
 
1-2(4)
3-4(11)
5(40)

What do users say about Surefire CRM?

Here it is March and after dozens of emails the dishonest sales has called last week to offer a reduction in our paid service to the basic plan for $499 a month for the remaining 3 months of our subscription.

Select to learn more


Who uses Surefire CRM?

Based on 55 verified user reviews.

Company size

Small Businesses

Midsize Businesses

Enterprises

Top industries

Financial Services
Real Estate
Banking
Construction
Others

Use cases

Mortgage
Financial CRM
All-in-One Marketing Platform

Surefire CRM's key features

Most critical features, based on insights from Surefire CRM users:

Contact management
Lead management
Pipeline management
Document management
Task management
Amortization schedule

All Surefire CRM features

Features rating:

Activity dashboard
Amortization schedule
API
Client database
Compliance management
Contact management
Content management
CRM
Customer database
Customizable branding
Customizable forms
Document management
Electronic Applications
Email marketing
For financial institutions
Lead capture
Lead management
Marketing automation
Monitoring
Pipeline management
Refinance Management
Reporting & statistics
Search/Filter
SMS marketing
Task management
Third-Party integrations
Visual Presentation
Workflow management

Surefire CRM alternatives

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Surefire CRM pricing

Value for money rating:

Starting from

Empty state illustration for "No pricing info"

No pricing info

Pricing details
Subscription
Free trial
Free plan
Pricing range

User opinions about Surefire CRM price and value

Value for money rating:

To see what individual users think of Surefire CRM's price and value, check out the review snippets below.

“I liked how the system was extremely customizable, and came with a preset of campaign templates that were easy to edit.”
RG

Ron G.

Operations Manager

“Here it is March and after dozens of emails the dishonest sales has called last week to offer a reduction in our paid service to the basic plan for $499 a month for the remaining 3 months of our subscription.”
LA

Lloyd A.

Owner

Surefire CRM integrations (11)

Integrations rated by users

We looked at 55 user reviews to identify which products are mentioned as Surefire CRM integrations and how users feel about them.

Integration rating: 5.0 (2)

BombBomb logo
BombBomb

Integration rating: 2.0 (1)

To send videos to clients quickly and easily.

Verified reviewer profile picture

Lisa L.

Owner

Integration rating: 3.0 (1)

We use Zapier to connect our boards and automate some of our projects.

PD

Patricia D.

Manager Business Administration

Typeform logo
Typeform

Integration rating: 4.0 (1)

Surefire CRM customer support

What do users say about Surefire CRM customer support?

Customer support rating:

We analyzed verified user reviews to identify positive and negative aspects of Surefire CRM customer support.

Widespread user sentiment highlights the support team's quick responses, helpfulness, and willingness to go above and beyond.

A minority of users report difficulty reaching support by phone and dissatisfaction with follow-through on customer service issues.

Support options

Chat
Faqs/forum
Phone support
Knowledge base
Email/help desk

Training options

Live online
Webinars
In person
Documentation
Videos

To see what individual users say about Surefire CRM's customer support, check out the review snippets below.

“The support they provide the user is the best I have found.”

DC

David C.

Mortgage Originator

“I think the support team has been amazing and quick to help.”

sa

sandy a.

dir. marketing

“Customer service, its impossible to talk to someone on the phone. ”

DS

David S.

Mortgage Banker

“The lack of support is honestly unbelievable. ”

JW

Jason W.

Owner

Surefire CRM FAQs

Q. Who are the typical users of Surefire CRM?

Surefire CRM has the following typical customers:
Freelancers, Large Enterprises, Small Business, Mid-size Business

These products have better value for money


Q. Does Surefire CRM support mobile devices?

Surefire CRM supports the following devices:
Android, iPhone, iPad


Q. What level of support does Surefire CRM offer?

Surefire CRM offers the following support options:
Chat, FAQs/Forum, Phone Support, Knowledge Base, Email/Help Desk

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