Tradewing Pricing, Features, Reviews and Alternatives

We were looking for a platform that combined a community and a place to host online events. On the community side, we love the simple layout and ease of use not only for our admin team but also for our members. We love that there is a gamification factor with our members earning badges. On the events side, they are very easy to set up, have a professional look and feel and our members appreciate that they are easy to attend without having to download a new system. Overall, this platform has simplified our communication with members and the ease of use has enabled us to spend more time doing our mission of work, rather than having to band-aid numerous systems together.

As in all platforms, there are limitations. For us, we haven't noticed anything that is holding us back. However, we are excited for upcoming improvements like a mobile app and better analytics.

It is very easy to use, super intuitive, and the visual layout is very easy on the eyes. Clean and professional design.

There are a few features on the 'wish list', but the company is very open to suggestions for possible implementation in future releases.

Probably the thing that sold us on it was the Forum feature that not only posted online but also sent posts to emails.

We already had a website, but were also using a host of systems cobbled together to give us the remaining functionality that we needed. What I had inquired about, and was clear about from the beginning, was that we wanted a single all-inclusive system from the website to the backend that included all of the Resource materials that we maintain for members, including our webinar archive and that we did not want to cobble systems together any longer. However, while the sales person and contract reinforced that they could deliver on my requests, the final product did not which required us to seek out another vendor.

What we like the most from our Tradewing platform is that it meets the specific needs we were looking for as far as a unique, dedicated communications platform for our association members. The platform "checked off" the majority of requested communications tools AND provided communication solutions that can be used in the future by the association as well. (Virtual events as an example). We also liked that this specific platform did not have a plethora of other integration tools (accounting as an example) which would be of no added value to our association specifically. The platform seemed as if it was tailored to our specific needs.

Some software feature functionality is missing like being able to search beyond name, for country or company name. (This feedback is apparently being addressed by platform developer). Platform also needs more advertising capabilities to assist client with ROI. Portions of the platform screen are empty so being able to run logos or scrolling company banner ads would be great. (Looks like platform developer is working on this capability as well).

The staff at Tradewing has worked closely with me to make sure I understand the product and how it can work for me and my members. They provide exceptional customer service, are focused on ways to help me improve my interaction with my members, as well as improving our business. They are genuinely interested in finding ways to improve their product that will help our company grow and expand. I highly recommend Tradewing.

The greatest challenge we had was acclimating our members with log-in credentials. This was not because Tradewing made it difficult, but our members are new to the digital world and needed extra efforts and confirmations. Tradewing created white papers with guidelines for us to use so members could be reminded until it became natural.