Zoho Mail Pricing, Features, Reviews & Comparison of Alternatives

Zoho Mail Reviews

Zoho Mail

Email hosting & mailbox management for business users

4.06/5 (32 reviews)
36,453

Multiple Domains
Zoho Mail offers extensive domain management options for businesses. You can register a new domain, manage multiple domains and easily enable mail hosting for an already owned domain.


Extensive Control Panel
The powerful admin control panel with its simple & robust interface gives administrators a complete control on the functions of Zoho Mail like email restriction policies, domain management, group management and more.

Unlimited Aliases & Groups
Enterprise admins can create multiple aliases for corporate users which lets them change the 'From' address in emails to blend with the message & recipient. Organize email accounts into groups to easily exchange and share messages among users.

Email Policies
Block emails based on IP Address, domain and subject content for the whole organization, control incoming/outgoing mails for corporate users, manage spam blacklists/white lists. Be in complete control as an Administrator.

Easy Migration
Migration to Zoho hosted mail is a breeze. You can have our ever-ready support experts walk you through the process or download the self-migration tool. MS Exchange PST based transitions are especially a zap!

Powerful Search & Filters
Instantly snatch evasive messages based on your criteria & view results in separate tabs. Make specific emails stand out in the crowd. Filter emails, tag them with labels & flags and directly move them to specific folders.

Folders & Labels
Organize your emails in the familiar tried and tested folder structure and also tag them with labels customized for your business. Set your own label colors and never miss out on messages that scream "Attention!".

Instant Chat
This built-in instant chat allows your corporate community to quickly come together to discuss important topics and make decisions faster. Best of all, it runs entirely on your browser as a non-distracting sleek bar at the bottom.

Calendar, Tasks & Notes
Your corporate users can keep track of important tasks, share calendars, take notes, et al making collaboration smooth & effective. Your users are desktop savvy? No worries. Syncing is seamless with popular desktop clients.

Multiple Email Accounts
Why not have you access all your other favorite email accounts from one place? You can configure other POP accounts in Zoho Mail, each of them displayed as an exclusive module with a single click. Isn't that actually cool?
www.zoho.com

Zoho Mail Overview

Pricing

Starting from: $3.50/month
Pricing model: Freemium, Subscription
Free Trial: Available (No Credit Card required)
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Devices

Web
Android
iOS

Business size

S
Small
M
Medium
L
Large
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Zoho Mail screenshot: control-panelZoho Mail screenshot: filtersZoho Mail screenshot: group-threadZoho Mail screenshot: familiar-interfaceZoho Mail screenshot: drag-dropZoho Mail screenshot: tabbed-viewZoho Mail screenshot: anti-spamZoho Mail screenshot: filtered-viewZoho Mail screenshot: keyboard-shortcutsZoho Mail screenshot: powerful-searchZoho Mail screenshot: multi-familiar-interfaceZoho Mail screenshot: instant-chat

Zoho Mail Reviews (32)

Most positive review

 How can anyone go wrong with exceptional service and support? After all, it's FREE.

Have utilized Zoho for a few years now. Found it available as an alternative to gmail with concerns for privacy and available support. Even though back in those times Zoho did not offer any mobile apps, I found Zoho to be be of a great value and strong potential to build a great value proposition ...

Read the full review
Reviewed 29th of April, 2016 by Dennis Ivanov

Most critical review

 Free mail service for your website

Low features. POP and IMAP is a little buggy when implementing with Gmail. I needed to try out a free email platform because Godaddy didn't provide email. Zoho is easy to setup and works like a charm! Would definitely recommend to small businesses looking for a cheap option.

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Reviewed 12th of October, 2016 by Chief Executive Officer & Founder

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Zoho Mail Screenshots (12)

Zoho Mail screenshot: control-panelZoho Mail screenshot: filtersZoho Mail screenshot: group-threadZoho Mail screenshot: familiar-interfaceZoho Mail screenshot: drag-dropZoho Mail screenshot: tabbed-viewZoho Mail screenshot: anti-spamZoho Mail screenshot: filtered-viewZoho Mail screenshot: keyboard-shortcutsZoho Mail screenshot: powerful-searchZoho Mail screenshot: multi-familiar-interfaceZoho Mail screenshot: instant-chat

Security and privacy

Encryption

Yes
Encryption of sensitive data at rest
Yes
HTTPS for all pages

Access control

Yes
Multi-factor authentication options

Data policy

Yes
Data backup in multiple locations/GEO regions
This will ask you to sign in with LinkedIn

Specifications

Intended Users
Freelancers, Non Profits, Small Business
Devices Supported
iPhone-iPad, iPhone, iPad, Mac, Web-based
Supported Countries
Asia, Australia, Canada, China, Europe, India, Latin America, Middle-East and Africa, United Kingdom, United States
Supported Languages
English

Zoho Mail Pricing

Starting from: $3.50/month

Pricing model: Freemium, Subscription

Free Trial: Available (No Credit Card required)

Lite: Always Free (Max 3 Users, 1GB included)
Standard 15GB: 3.5$/user/month
Standard 10GB: 2.5$/user/month

Competitors Pricing

Gmail

Pricing model: Freemium, Subscription
Free Trial: Available (No Credit Card required)

G Suite

Starting from: $5.00/month
Pricing model: Subscription
Free Trial: Available (No Credit Card required)

Desk.com

Starting from: $20.00/month
Pricing model: Subscription
Free Trial: Available (No Credit Card required)

Users who visited Zoho Mail also visited

Key Features of Zoho Mail

  • Multiple Domain
  • Control Panel
  • Powerful Search
  • Folders and Labels
  • Instant Chat
  • Calendar and Tasks
  • Email Policies
  • Easy Migration
  • Multiple Account
  • Unlimited Groups

Benefits

Safe, Reliable & Secure
Our servers are housed in the most secure data centers. We use the 256 bit SSL encryption, state of the art infrastructure and software security to ensure the safety of your data.

No Distracting Ads
Zoho Mail values your privacy and experience using our service. We do not display ads - not even in the free version.

Part of Zoho
Zoho Mail is part of the Zoho family of products. Zoho has a comprehensive portfolio of 25+ applications contextually integrated, enabling you to work smarter.

Huge Savings
With Zoho Mail, you get top-class email hosting starting at just $2 /User /Month. You need not pay an arm-and-a-leg to manage Business Email hosting.

Access Anywhere and Anytime
Access and manage your business email anywhere and anytime with data stored on the cloud. All you need is a browser and an internet connection. It's that simple! Learn More

Alternatives to Zoho Mail

Videos

Elmer Alejandre

Verified Reviewer

Mail

03/07/2017

It is pretty cool. You can use it on your iPhone or Android and you will receive all your mails directly on your device. Also, @zoho.com domail is not mainstream

Pros

Device sync & personalization

Cons

Space is ok, but could be better

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10

Recommendations to others considering Zoho Mail

It's one of the best free mails

Source: GetApp
Helpful?   Yes   No
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Nelson Matos

Verified Reviewer

Good for SOHO startups, Stable, easy to use interface, good knowledge base

21/06/2017

Zoho Desk was the savior that resolved all e-mail issues from another e-mail company from MG-Brazil. The solution is very solid, 99% without downtime since the beginning, they have a solid knowledge base to assist you in case from e-mail server inexperience (like I was). The mobile apps facilitate user configuration and usability.

Pros

Easy to use. Stable. Mobile apps (Android and iOS) Two factor authentication Being part of a web based office apps suite.

Cons

Doesn't have windows mobile app. Needed to contact through e-mail once and got a delayed answer (10 working days). Luckily was a mailer daemon error that had a turnaround.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

9/10

Recommendations to others considering Zoho Mail

Extremely useful for SOHO (The best I know about). Great set of web solutions if you need to scalate when needed.

Source: GetApp
Helpful?   Yes   No
Read more
Anonymous
Customer Success Manager (Computer Software company, 11-50 employees)
Verified Reviewer

Great Email Platform

27/04/2017

I like that I can get my emails here verses using a webmail platform. I love that I can also access the rest of the Zoho suite from here as well. Its very convenient and intuitive.

Pros

Ease of use and setup is a breeze

Cons

Customer support is hard to reach and is a process to resolve tickets

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

8/10

Recommendations to others considering Zoho Mail

Yes, its much better than some of the other options

Source: GetApp
Helpful?   Yes   No
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Connor Greig

Verified Reviewer

Great Mail App

19/03/2017

I personally love Zoho Mail. It's straight-forward, dynamic and fit for purpose. My employees also love it. It integrates other Zoho and third-party applications seamlessly.

Pros

Great layout and easy to use.

Cons

Some other settings are stored in the legacy version.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10

Recommendations to others considering Zoho Mail

Give it a shot its free so there's nothing to loose.

Source: GetApp
Helpful?   Yes   No
Read more
Tonya Wilson

Verified Reviewer

Very professional Business presence . I Love it.

15/03/2017

The way I got this email, was that I purchased a domain for my business, and was surprised to learn that I received a business email with that purchase . My email looks so professional. After I got Zoho Mail, I have received so many compliments about my business email. People wanted to know how did I obtain it . After that, I put my business email on my new company business card, and it looks so professional. Since I run a small business, I want to look like a big business, and that's what Zoho Mail does for me, and I love it.

Pros

The Zoho mail system is great for a Professional Look for business I checked, and I was able to go in, and add other users to my Zoho mail. and you can create and give users their own business email for your company. There were some days when I had questions , and customer service responded pretty quickly. The email is free if you purchase a domain for just 10 dollars. The Primary user or administrator has so much control , and the security of Zoho Mail is probably the best security of any other email that I ever had with other companies. I never got an email virus, or had any problems with hackers. And Last of all, Zoho Mail is very affordable.

Cons

I would not change anything about this software. It get's 100 from me.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

10/10

Recommendations to others considering Zoho Mail

You have nothing to lose. I am so glad I made the decision and got Zoho Mail, and now I don't have to worry about this issue anymore. If you are thinking about Zoho Mail, try it out.

Source: GetApp
Helpful?   Yes   No
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Anonymous
President (Consumer Goods company, 11-50 employees)
Verified Reviewer

ZOHO Mail

11/02/2017

An easy to use mail system with several features for businesses.It is user friendly and offers features like files with auto loading of incoming emails.

Pros

Easy to use and has many features above the standard email systems.

Cons

Could have more capability to only keep last emails from certain users for x number of days or last ones.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

8/10
Source: GetApp
Helpful?   Yes   No
Read more
Anonymous
Chief Executive Officer & Founder (Internet company, 11-50 employees)
Verified Reviewer

Free mail service for your website

12/10/2016

I needed to try out a free email platform because Godaddy didn't provide email. Zoho is easy to setup and works like a charm! Would definitely recommend to small businesses looking for a cheap option.

Pros

Free and easy to use

Cons

Low features. POP and IMAP is a little buggy when implementing with Gmail.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

7/10
Source: GetApp
Helpful?   Yes   No
Read more
Anonymous
(Writing and Editing company, 1-10 employees)
Verified Reviewer

Great for businesses!

02/07/2016

We used Zoho when we started our first business. Over the past two years, we've ended up migrating our other businesses to Zoho Mail, as it really is a simple option for business.com/.net addresses.

Pros

Simple, intuitive. Great directions, it just works.

Cons

We do prefer the old interface to the new one, but we understand that change happens. If we could have an option to go back to the old interface though, we definitely would.

Rating breakdown

Value for money
Ease of use
Customer support

Time used: 1-2 years

Source: GetApp
Helpful?   Yes   No
Read more
Dennis Ivanov

Verified Reviewer

How can anyone go wrong with exceptional service and support? After all, it's FREE.

29/04/2016

Have utilized Zoho for a few years now. Found it available as an alternative to gmail with concerns for privacy and available support. Even though back in those times Zoho did not offer any mobile apps, I found Zoho to be be of a great value and strong potential to build a great value proposition to their users. And... My expectations came to fruition. Zoho has not let me down. Today I had to find out why one of my messages (an important one, if I may add) was not delivered to a recipient. I copied the subject, time stamp, "to" credentials and sent it to support@zohomail.com. 12 hours later I received a thoughtful and thorough explanations (with visual data backing-up) on why my e-mail WAS delivered, but recipients server filtering out and deleting it through their spam protection. Steps were offered to remedy such instance not to happen in the future. I was "floored..." Today I have noticed that their Android and iPhone apps are present and function very well. Integration with mail clients is a breeze to configure. "Cloud" and support of such is available and we have no issues using it. Overall, I'm impressed with Zoho and their growing pains are very limited. From user perspective - I have not noticed any hurdles or bugs or goofy approaches to simplified mail service approach. Their new e-mail interface was not pushed onto me, but suggested to use. Still not sure if I like it and the option to revert to "old" and proven interface is still there for me in case I change my mind. How can anyone go wrong with such service if it is FREE, I thought?! When I'm asked to provide my e-mail, I proudly spell out "@-Z-O-H-O.com" and questions follow - "What is Zoho?" My typical answer is - "One of my best kept secrets..." I was one of the first to sign-up with gmail and am glad I discovered Zoho to be one of their first users as well. Give them a try - they are working out their support streamline and response SLAs are acceptable.

Pros

Free Short support SLAs Android, iPhon apps Ability to scale up or down in pricing depending on your needs Stable mail platform Courteous and Polite associates Cloud storage Many options for businesses for paid and free accounts

Cons

None that I have found so far

Rating breakdown

Value for money
Ease of use
Customer support

Time used: 1-2 years

Source: GetApp
1 of 1 people found this review helpful
Helpful?   Yes   No
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Ankit Wasankar

Verified Reviewer

Overall good , but lacks good documentation - For Free account only

11/01/2016

I have started using Zoho mails since few months and found it very nice with stunning UI compared to MailGun. I had hard time configuring Zoho mail with Openshift, may be it doesn't support this facility at all or it's all about the not so good Zoho documentations. Feels like MailGun easy to use compared to Zoho, for beginners. I had to switch back to mailgun for using email service in openshift. ----- I have already added question in forum, let's see. I will update the review again.

Pros

1. Awesome UI in web based. 2. Mobile apps 3. Two step verification

Cons

1. Not so well documentation, could hamper development timeline. 2. No API supprt 3. Difficult to use compared to MailGun

Rating breakdown

Value for money
Ease of use

Time used: Less than 6 months

Source: GetApp
1 of 2 people found this review helpful
Helpful?   Yes   No
Read more

Who is Zoho Mail For?

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