Zoho Mail Pricing, Features, Reviews & Comparison of Alternatives

Zoho Mail

Secure email hosting & mailbox management for business users

4.43/5 (524 reviews)

Zoho Mail overview

What is Zoho Mail?

Email@yourdomain.com
Get a custom domain email for your business. Create unique and professional email addresses for your employees with your company domain.

Secure, ad-free email with 99.9% uptime guaranteed
Zoho Mail guarantees you the most wanted availability with the utmost security and privacy to your account via EAR, TLS and TFA authentication.

Seamless email migration
Make your switch simple using our Migration tools. Our expert 24x7 technical support will help you make a smooth transition to Zoho Mail.

Control Panel
Manage your business emails from Zoho Mail’s powerful Control Panel. Admins can set up individual mailbox quotas and privileges,

Easy Migration
Migration to Zoho hosted mail is a breeze. You can have our ever-ready support experts walk you through the process or download the self-migration tool. MS Exchange PST based transitions are especially a zap!

A newer way to email
Zoho Mail has brought the best elements of social into email, letting you tag people or share folders in a click. Streams will let you get social, and help you spend more time outside the (in)box.

Instant Chat
This built-in instant chat allows your corporate community to quickly come together to discuss important topics and make decisions faster. Best of all, it runs entirely on your browser as a non-distracting sleek bar at the bottom.

Calendar, Tasks & Notes
Your corporate users can keep track of important tasks, share calendars, take notes, et al making collaboration smooth & effective. Your users are desktop savvy? No worries. Syncing is seamless with popular desktop clients.

Multiple Email Accounts
Why not have you access all your other favorite email accounts from one place? You can configure other POP accounts in Zoho Mail, each of them displayed as an exclusive module with a single click. Isn't that actually cool?
www.zoho.com

Pricing

Starting from
$1/month
Pricing options
Free
Subscription
Free trial
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States, Canada, United Kingdom, Australia, China and 5 other markets, India, Japan, Germany, Brazil, Mexico

Supported languages

English, Arabic, Chinese (Simplified), Chinese (Traditional), Czech and 18 other languages, Danish, Dutch, French, German, Hungarian, Indonesian, Irish, Italian, Japanese, Korean, Polish, Portuguese, Russian, Spanish, Swedish, Turkish, Ukrainian, Thai
The next generation email - Zoho Mail

Zoho Mail user reviews

Value for money
Features
Ease of use
Customer support
  4.6
  4.4
  4.3
  4.3
Nathan Lieberman

Great if you know how to set it up.

Used daily for 2+ years
Reviewed 2020-04-30
Review Source: Capterra

It's been great! After it is set up it's a powerful software that helps fuel my business as it grows.

Pros
Zoho Free Mail is a great free software that has fantastic capabilities. The ability to add up to five users for free and different groups such as support, info, no-reply, etc. are powerful for freemium software.

Cons
It's hard to set up if you don't know what you're doing. It requires adding and editing entries to you DNS host server for your domain hosting. If you don't know what that is, you might want to consider another solution.

Rating breakdown

Value for money
Ease of use
Features

Likelihood to recommend: 8/10

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Alastair Collins

A very useful and free email and calendar solution for those with a custom domain

Used weekly for 6-12 months
Reviewed 2020-05-21
Review Source: Capterra

Overall my experience with Zoho Mail has been very positive. Its integration with a custom domain was easy, seamless and free which is the real highlight in my experience. It is fast, responsive and comes with a plethora of features and functions that improve the experience. It is clear that they have focused on giving value to their users which is appreciated. I can certainly recommend Zoho Mail for both business and personal use.

Pros
There are several things I like about using Zoho Mail. Firstly, Zoho allows you to create your own email solution for free using a custom domain. I set up a custom domain on a domain registrar and I searched for a free email solution that let you use your new domain. Zoho Mail was the email solution I chose as the instructions for setting it up for use with a custom domain were very easy and quick to set up. In addition, email hosting using Zoho with your domain is also free, which is a huge plus. I also like that Zoho Mail features several other functions in its email client - including Calendar, Notes, Contacts and Tasks. All of which are useful and make Zoho Mail even better and more intuitive to use. As an email client, it is also extremely quick and responsive as should be expected from a decent email client. I also like that Zoho Mail has a mobile app that integrates seamlessly with your account and sends notifications and functions exactly how you'd expect a mobile email client app to work. In addition, Zoho also has a huge range of preferences, settings and view options to tinker with to customise your experience which is appreciated. Though it can take quite a while to set everything to your liking. Also, as a small aside, Zoho Mail doesn't include any ads whatsoever, which is appreciated.

Cons
What I like least about Zoho Mail is its user interface. It is not bad by any means and it's fairly clean and intuitive to use - however, it can seem a bit alien and unfamiliar. Coming from other email clients like Outlook and Gmail, Zoho's interface is not as intuitive as these and is missing some shortcuts that I've grown familiar with on other email clients. However, once you grow familair with the interface and how Zoho Mail works, it is perfectly fine for everyday use and could well become your go-to email solution.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 7/10

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Anup Singh

Ease of use and quick set up!

Used daily for 2+ years
Reviewed 2020-09-25
Review Source: Capterra

I have had no instances of mail server being down ever and that’s what you look for in a mail server. Emails are sorted as per rules/ folders and to set it up is a breeze.

Pros
It’s a web based service with quick setup and ease of use. I like it’s security features and does its job well.

Cons
There is nothing that you can complain about this software. It’s easy to use and setup. I have had zero issues since 5 years of use.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Anonymous

So-So Email Platform with Pros and Cons

Used daily for 6-12 months
Reviewed 2019-06-24
Review Source: Capterra

While not perfect, Zoho Mail - both from a user and administrator standpoint - worked well enough to satisfy business needs which was to host email accounts from a custom website domain. Plus. It's hard to really complain about something that doesn't cost anything. The overall look and feel of it is dated and definitely minor leagues compared to powerhouses like Gmail and Outlook and Yahoo Mail, but taken as is, it works and gets the job done.

Pros
Free platform to set up and manage multiple email addresses for a custom domain. It's super easy to set up individual email accounts and groups.

Cons
While creating email accounts with easy, managing them was not so much. Often you would get errors that made no sense even though everything seemed to be working. Also, the user interface could be improved as it seems a bit dated and clunky. And email classifications such as Newsletter and Notification would often mis-categorize emails causing you to miss important emails at first.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 7/10

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Ramakant rout

Free Business Email tool

Used daily for 2+ years
Reviewed 2020-08-29
Review Source: Capterra

Overall i have created all my business emails using Zoho Email. Zoho email provides you a mobile app where you can login and check your emails. The email transfer rate is very fast.

Pros
Zoho is a free platform to create business emails easily. If you are running any company and existing over the internet and want to create a Business email along with your domain name, you are choosing Zoho Email for creating 5 Free business emails.

Cons
Nothing still now. The DNS varification is very time taking.

Rating breakdown

Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Zoho Mail pricing

Starting from
$1/month
Pricing options
Free
Subscription
Free trial
View Pricing Plans

Mail Lite: $1/user/month (5GB per User)
Mail Premium: $4/user/month (50GB per User)

Zoho Mail features

API
Collaboration Tools

Activity Dashboard (151 other apps)
Automatic Notifications (114 other apps)
Call Monitoring (102 other apps)
Call Recording (153 other apps)
Call Routing (114 other apps)
Call Transfer (103 other apps)
Caller ID (93 other apps)
Chat (140 other apps)
Communication Management (115 other apps)
Conferencing (110 other apps)
Contact Management (99 other apps)
Customizable Branding (90 other apps)
Instant Messaging (118 other apps)
Real Time Reporting (89 other apps)
Reporting & Statistics (154 other apps)
Third Party Integration (182 other apps)
Video Conferencing (109 other apps)
Voice Mail (93 other apps)

Security and privacy

Encryption

Encryption of sensitive data at rest
HTTPS for all pages

Access control

Multi-factor authentication options
This will ask you to sign in with LinkedIn

Videos and tutorials

Additional information for Zoho Mail

Key features of Zoho Mail

  • Calendar and Tasks
  • Control Panel
  • Easy Migration
  • Email Policies
  • Folders and Labels
  • Instant Chat
  • Multiple Account
  • Multiple Domain
  • Powerful Search
  • Unlimited Groups
View All Features

Benefits

Safe, Reliable & Secure
Our servers are housed in the most secure data centers. We use the 256 bit SSL encryption, state of the art infrastructure and software security to ensure the safety of your data.

No Distracting Ads
Zoho Mail values your privacy and experience using our service. We do not display ads - not even in the free version.

Part of Zoho
Zoho Mail is part of the Zoho family of products. Zoho has a comprehensive portfolio of 25+ applications contextually integrated, enabling you to work smarter.

Huge Savings
With Zoho Mail, you get top-class email hosting starting at just $2 /User /Month. You need not pay an arm-and-a-leg to manage Business Email hosting.

Access Anywhere and Anytime
Access and manage your business email anywhere and anytime with data stored on the cloud. All you need is a browser and an internet connection. It's that simple! Learn More