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Zoho Mail

Zoho Mail is a secure, encrypted, and enterprise-ready email

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Zoho Mail Pricing, Features, Reviews and Alternatives

Zoho Mail product overview

Price starts from

$

1

/momonth
Per User

What is Zoho Mail?

Zoho Mail, a secure, business-oriented email service, is made to cater to all your emailing needs. With top-notch collaboration and communication features, Zoho Mail offers much more than your usual inbox.

Key benefits of using Zoho Mail

Safe, Reliable & Secure
Our servers are housed in the most secure data centers. We use the 256 bit SSL encryption, state of the art infrastructure and software security to ensure the safety of your data.

No Distracting Ads
Zoho Mail values your privacy and experience using our service. We do not display ads - not even in the free version.

Part of Zoho
Zoho Mail is part of the Zoho family of products. Zoho has a comprehensive portfolio of 25+ applications contextually integrated, enabling you to work smarter.

Huge Savings
With Zoho Mail, you get top-class email hosting starting at just $2 /User /Month. You need not pay an arm-and-a-leg to manage Business Email hosting.

Access Anywhere and Anytime
Access and manage your business email anywhere and anytime with data stored on the cloud. All you need is a browser and an internet connection. It's that simple! Learn More

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
Chat
Phone Support
24/7 (Live rep)
FAQs/Forum
Knowledge Base

Training options

Webinars
Videos
Documentation

Zoho Mail pricing information

Value for money

4.6

/5

622

Price starts from

$

1

/momonth
Per User

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

Zoho Mail features

Functionality

4.4

/5

622
Total Features23 2 categories

Most valued features by users

API
Contact Management
Chat/Messaging
Live Chat
Calendar Management
Shared Inboxes
Two-Way Audio & Video
Routing

Functionality contenders

Zoho Mail users reviews

Overall rating

4.4

/5

622

Positive reviews

90%

Write a review
Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.58/10
Rating distribution

5

4

3

2

1

359

199

50

8

6

Pros
All of my clients are really happy with Zoho as they never faced any difficulty due to Zoho's user friendly user interface. I really appreciate Zoho for providing such wonderful service.

Nadish H.

Zoho is an amazing and super complete email platform, it has a series of useful features and tools for those who work with emails, especially companies.

AR

Anonymous Reviewer

I love this app so much and the best part is easy configuration and integration with other apps like slack and dropbox.

MS

Muhammad S.

Cons
The limited versions are quite limited. Also, terrible spam filtering (filters known contacts in spam occasionally and not always catching obvious spam).

AM

Alex M.

There are no detailed manual to the problem that I face, and only after seeking support from the customer service the problem is fixed.

Syazwani I.

It cannot be integrated with HubSpot. It’s really disappointing to use it in mobile browser, difficult to read and type.

ADiti S.

Overall rating contenders

Overall Rating

Mail Made Easy

Reviewed 2 months ago

Transcript

Anthony R.: Hi. I'm Anthony. I'm a digital marketing manager. I give Zoho Mail five stars. And for more...

Torre C.

Owner

Internet, 1-10 employees

Review source

Overall Rating

Really fantastic alternative to Google Workspace / Professional Gmail

Reviewed 2 months ago

Transcript

Torre C.: My name's Torre. I'm the owner of a web agency, and I give Zoho Mail four out of five stars....

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Great functionality with available set-up resources

Reviewed 10 months ago

I recommend Zoho mail 110%, I have been using it for years now with minimum to no issues.

Pros

I have used Zoho for about four years now, and I was attracted to it by Zoho mail. Zoho mail allows you to have five email addresses with individual mailboxes under one custom domain for free. This is great especially for entrepreneurs and startups, even though you have to purchase the custom domain. The level of functionality is great, it ranks well even when compared to paid services. Another important aspect is that it's not "spammy" and it does not have compromised security. Zoho mail works well, I would recommend it to other business owners and entrepreneurs. It is also continually improving and adding more useful tools such as the MX record checker.

Cons

I like Zoho mail's performance and reliability that is enabled by aspects such as adding SPF and DKIM entries in the domain DNS and adjusting MX records. But depending on skill level, these settings could be seen as challenging and could deter some. I found the manual webpage that's available for setting up for a range of domain providers to be quite helpful. There are other sites that cover how to set up Zoho mail, which I also found to be helpful. I realized that it can take long for Zoho mail to pick up added entries to a domain DNS. This is probably split between Zoho mail and a specific domain provider but perhaps some improvements can be done.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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My Zoho Mail review

Reviewed 7 months ago

Zoho mail is a valuable tool for startups and mid-sized businesses and has worked very well beyond expectations. Similarly, this application's user-friendliness is a strong point. Finally, this is the perfect mail service for those looking for decent mail satisfaction manager software without jeopardizing their company's budget and also meeting everyday expectations.

Pros

The most important characteristic of this postal service is its high value for money, as it is not costly when providing all of the functionality that a business requires. Another plus is that it comes with unbeatable features such as shortcut keys that allow you to quickly access preferred options such as calendar, mission, notes, attachments, and so on. User-friendliness comes last but not least. I never even had to make assumptions when roaming around the app to find the appropriate functionality because the interface is simple to use.

Cons

One field that the company can develop is to provide live support for mailbox installation rather than just video tutorials. Implementing email was a little challenging because the program had to be set up with the help of experts. Aside from that, this program is simple to use. The program has been running smoothly so far after the configuration is complete.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Business email with Zoho Mail

Reviewed a month ago
Pros

Zoho Mail is ideal for corporate email since it can handle all of my business requirements, including auto-response, block-listing and allow-listing, and custom signatures on the footnote. It also has sufficient storage capacity for all of the emails, and the method of transmitting bulk email is rather quick.

Cons

One thing that they need to improve is, providing live help for mailbox installation instead of video training. Establishing mail was a little complicated because the program might have to be set up by professionals. Aside from that, there are no issues with running this program. The program has been working wonderfully since everything has been set up correctly.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

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A good option if you use other Zoho apps, but it's not without annoyances.

Reviewed 4 months ago

Features-wise, Zoho Mail does not fall short at all. It has everything you need for an email app. It just doesn't feel as refined as Gmail. Bug fixes and a refreshed, more modern UI will make the product near-perfect.

Pros

What I love about all Zoho products is how seamless the complete experience is. The way all the apps communicate with each other is super convenient. This integration is particularly evident between Zoho Mail and Zoho CRM. It's in the simple things, like how the email contact list is integrated with contacts/leads/deals added in CRM. I also love how when you receive an email, you can see, from the Mail app itself, whether this address is a lead, deal or just contact. It's a nice touch. The UI is also extremely easy to navigate. All buttons are where they're supposed to be, and I appreciate the night mode. It's a boon while working in low light conditions.

Cons

Despite its amazing features, my experience of using Zoho Mail on desktop was extremely sub-par. Everything is just slow; there's no other way to put it. The app itself takes a few seconds extra to load occasionally, but that's just the beginning. Formatting emails is infuriating, to say the least. Uploading images in between text can take minutes (these are compressed photos of less than 1MB) even...

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Cost/benefit is insane, you will always get more for low price

Reviewed 4 months ago

I’m able to handle all my official business communications though Zoho email, even the smtp part to send emails from my site.

Pros

I loved the capability of have a free tier with enterprise ready functions, how I started as a freelance and be able to setup a “virtual” team right away it was insane, be able to use different personas in one Emil in incredible. The search functionality is amazing too, how you can filter by persons, attachment, content etc, the tus just great. I love the spam protection, it is so good, even categorize common emails that you receive frequent, just be aware need to add those to white list. But is better that way instead of lead a spam email to reach out to you.

Cons

As a newby when I started, it took me some time (not much) to set up, specially the look and feel with my logo.

Zoho Mail FAQs and common questions

Zoho Mail has the following pricing plans:
Starting from: $1.00/month
Pricing model: Free, Subscription
Free Trial: Available


Zoho Mail has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Small Business


Zoho Mail supports the following languages:
Irish, Russian, Swedish, Thai, Korean, French, Polish, Japanese, Chinese (Simplified), Ukrainian, Czech, Hungarian, German, Danish, Spanish, Turkish, Arabic, Italian, Portuguese, English, Chinese (Traditional), Dutch, Indonesian


Zoho Mail supports the following devices:
Android, iPhone, iPad


Yes, Zoho Mail has an API available for use.


Zoho Mail integrates with the following applications:
Zoho CRM, Zapier, Zoho Projects, Zoho Docs, Zoho Cliq, Zoho Creator, Asana, HubSpot CRM


Zoho Mail offers the following support options:
Email/Help Desk, Chat, Phone Support, 24/7 (Live rep), FAQs/Forum, Knowledge Base

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