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Cloud Communication Platform Software with Real-Time Monitoring (2026) - Page 3

Last updated: April 2026

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95 software options

CALLR logo

AI Voice Agents for Inbound Calls & Sales

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CALLR is a Voice AI platform that uses AI agents to answer, qualify, analyze, and route phone calls automatically. It helps businesses capture every inbound lead, eliminate missed calls, and turn conversations into actionable data.

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Soprano logo

Communication platform with messaging tools

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Soprano Connect is a secure cloud platform that enables enterprise and government users to automate and manage multi-channel messaging — across SMS, email, voice, RCS and WhatsApp — via one interface or through low-code/no-code and API integration.

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Ring.io logo

Intelligent sales call handling with native CRM integration

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Ringio promises improved caller productivity with logging, lead generation, call routing and reporting features crucial to improving sales and customer support

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Pypestream logo

Cloud-based messaging and conversational AI platform

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Pypestream is a conversational AI platform designed to help businesses improve customer engagement using a patented messaging carrier. It enables customer service teams to connect multiple applications via APIs and facilitate transactional, proactive, or reactive workflows.

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CM.com Communications Platform logo

One platform to reach your audience via all mobile channels

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Engage your customers on their favorite channels to enhance the customer experience. The Communications Platform of CM.com connects you to your audience through popular messaging channels via the Business Messaging API, SMS via the SMS Gateway, and voice calls via the Voice API or SIP Trunk.

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Callbox logo

UCaaS, Cloud PBX, Contact Center, Omnichannel

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Callbox is a cloud PBX for collaboration and contact center integrated with MS Teams and Google Workspace, CRMs, and ERPs.

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Placetel logo

All-in-one - cloud calling, team messaging & online meetings

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Placetel + Webex combines business telephony software from the cloud with the full Webex suite. Benefit from over 150 telephone system features paired with video conferences in HD, file and screen sharing, call control, instant messaging, call center functions and unified communication.

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Intalk.io logo

Break All Communication Barriers with intalk.io

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Modern Cloud Contact Center with multichannel capabilities with Inbound, Outbound, IVR, and Chat modes

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thinQ logo

Cloud communication platform

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thinQ is a cloud communication platform designed to help contact centers, telcos and enterprises control all aspects of their inbound & outbound communications with local voice, toll-free voice, call routing, voice API integrations, database solutions, messaging technology, and more

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Yeastar Cloud PBX logo

Digital Value, Delivered.

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Run your business phone system on the cloud with secure calling, unified communications, and centralized management.

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Qiscus logo

Cloud-based customer communications management solution

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Qiscus is a powerful cloud-based customer communications management solution that enables enterprises to handle customer data, leads, omnichannel CRM, and customer engagement operations. It allows users to create a single view of your entire organization’s sales funnel so you can more effectively respond to prospects and leads, improve sales performance by real-time notifications and alerts, automate repetitive tasks, and save time through intelligent automation.

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Voicespin logo

AI-based omnichannel contact center platform

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VoiceSpin provides AI-based contact center solutions that integrate voice and digital communication channels into a single platform. The system features AI voice bots, chatbots, auto dialers, and speech analyzers that automate routine tasks and customer interactions. It offers omnichannel capabilities connecting email, SMS, social media, and messaging apps with CRM integrations for streamlined customer experience management.

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Softdial Contact Center logo

All blended omnichannel CCaaS cloud contact center platform

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Softdial Contact Center (SCC) is a full-service, feature-rich CCaaS platform that works out of the box, built for simplicity of deployment to multiple separate tenants with seamless scalability.

Integrate, extend and enhance with value-added software and services, enabling increased margins.

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Voximplant Platform logo

Cloud communications platform for unifying texts & videos

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Voximplant Platform is a cloud communications platform that unifies voice, text, and video on a single platform. Users can quickly create a no-code cloud contact center and easily make mass calls. With Voximplant platform, developers can create custom applications for calls, messages, and videos.

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Voice Clearity logo

Cloud Telephony Solution

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Voice Clearity is a cloud telephony solution provider It provides customized solutions per business needs and call volume. It also includes easy integration with leading CRMs.

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EnableX logo

Smart, personalised CX—perfecting every engagement

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EnableX delivers AI-driven omnichannel engagement for personalized, seamless interactions across web and social channels.

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AppBase DCM & BPM Platform logo

AI supported low-code platform for case management solutions

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Eccentex delivers next-generation dynamic case management and business process automation solutions that are enhanced by Eccentex AI Services to help brands and government entities achieve results quickly and easily.

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Knowlarity logo

Communicate. Collaborate. Accelerate.

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Quickly deploy & integrate Knowlarity’s Cloud Communication Platform to deliver high-quality customer service and convert maximum leads. Integrate cloud-based solutions like IVR, Cloud Contact Center, Virtual Number, etc. to streamline business communication needs that lead to better customer experi

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ICTBroadcast logo

Unified fax, SMS, email & voice communication platform

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ICTBroadcast is a unified auto dialer and smart predictive dialer software solution designed to help small and medium businesses as well as ITSP to facilitate them to offer hosted telemarketing / bulk communication services to their customers using voice, SMS, email and fax technologies

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SMS Número Corto logo

Teleprom, more than your provider, your partner.

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SMS Marketing is a software that allows you to address customers through a text message with a 4 or 5 digit sender.

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eCourtDate logo

The AI-Powered Management Platform for the Justice System

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eCourtDate is an AI-powered communications and data management platform purpose-built for the justice system.

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HiveMQ logo

HiveMQ - Trusted MQTT platform to transform your business

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HiveMQ is the most trusted MQTT platform, transforming businesses with the power to connect, communicate, and control IoT data. HiveMQ is the enterprise MQTT standard because it's reliable under stress and proven across industry use cases in automotive, energy, logistics, manufacturing, and more.

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Hibot logo

Conversational AI platform

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Hibot is a conversational AI platform that helps businesses manage social network chats from a single platform by connecting all advisors to a single WhatsApp line and sharing conversations equally. Teams will be able to sell more, obtain reports and deliver the best digital experience to customers.

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Omnicus logo

Make The Contact Center Your Competitive Advantage

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Omnicus is a cloud-based help desk platform, which helps small to large businesses streamline contact center operations via omnichannel communication, artificial intelligence (AI), performance insights, interactive voice response (IVR), and more. The solution offers various features such as live chat, messaging, routing, key performance indicators (KPI), reporting, and API connection.

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Servetel logo

Communication management solution

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Servetel (by Acefone) is an international cloud communications service provider, catering to startups, SMBs and enterprises. We have aided 5,000+ businesses improve their communication systems, customer experience, and lead generation with our cloud communication suite Ace-X.

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