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Cloud Communication Platform Software with Real-Time Monitoring (2026) - Page 2

Last updated: April 2026

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95 software options

NUACOM logo

All-in-one Cloud Phone System for SMBs

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NUACOM offers an all-in-one Cloud phone system for SMBs that need a modern, fully scalable business communication solution. The platform offers over 50 business-class features to help boost productivity, connect departments, and centralize telephony for all locations.

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Quo logo
Category Leaders

The collaborative phone system trusted by 90k+ teams

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Quo brings calls, texts, and voicemails into a single cloud platform your whole team can see and manage together. With AI-powered summaries and shared inboxes, every customer conversation is visible, trackable, and never tied to one person's phone.

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Quiq logo

Business messaging solution - SMS, FB Messenger, Kik, & Chat

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Quiq business messaging connects companies with their customers on the channels they are already using, SMS/Text, Facebook Messenger, Kik, and Chat

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Kimoby logo
Category Leaders

Business Instant Messaging for service departments.

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Kimoby is a leading cloud-based communication platform that offers Business Instant Messaging for improved team collaboration, exceptional customer service, and mobile payment requests. Using the data and resources that businesses already have, Kimoby makes it easy to boost engagement and sales.

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Sinch Engage logo

All-in-one messaging platform for SMS, MMS, RCS & WhatsApp

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Sinch Engage (formerly MessageMedia) is a cloud-based messaging platform made for easy, secure customer communication via SMS, MMS, RCS, and WhatsApp. Our all-in-one platform helps you engage customers on mobile channels they love—at scale. Global reach, fully CRM-integrated, 24/7 support.

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iVision Mobile logo
Category Leaders

Text messaging tool for SMBs & brands in the U.S. & Canada

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Thousands of businesses and organizations across North America use iVision Mobile's text messaging software to engage their contacts with relevant mobile marketing and communications.

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Whispir logo

Your all-in-one messaging tool.

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Foster rich engagement with Whispir's personalized, cost-effective communication software.

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iotum logo

Augment your offering by adding cloud-based voice & video

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Incorporating iotum's API cloud-based platform means that conference calls have connectivity no matter the device, or location – everyone is virtually connected on the cloud. Ensure hassle and headache-free sharing and connection!

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Callroute logo

A cloud voice & management platform for Teams Phone & Webex.

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A cloud voice & management platform for Teams Phone & Webex. Manage, assign, integrate & automate all in one platform.

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Vonix logo

Communication tools for modern businesses

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Vonix’s cloud communication platform unifies voice, messaging, and collaboration tools into one system. Easily manage calls, texts, and customer interactions anywhere, improving efficiency and ensuring seamless business communication.

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Lobster Data World logo

Connecting People & Data for a Better Future.

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Lobster is a 360° digital ecosystem that streamlines data integration, orchestration, and connectivity across enterprises.
The Lobster Data Platform, Data Network and a growing portfolio of plug-and-play Lobster Data Products build our Lobster Data World.

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TalkChief logo

TalkChief: Your Modern Business Phone

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TalkChief is a cloud-based telephony solution tailored to facilitate seamless communication and customer engagement for call centers, nonprofits, startups, and enterprises. It empowers users to connect with customers through toll-free or international numbers and other robust features.

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BroadVoice Cloud PBX logo

Broadvoice b-Hive Cloud Communications for SMBs

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Broadvoice’s leading cloud-based business communications platform unifies your business phone, video conferencing, and texting under a single phone number.
Get fast implementation, quality and reliable service, at an affordable cost.

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Gupshup logo

One-to-one. With Everyone

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A solution optimized for cost, speed and quality, Gupshup's smart messaging platform helps acquire, engage, and retain customers with a single API to access every communication channel your customers use for all your business messaging needs.

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Zoho Voice logo

Cloud-based business phone for SMB sales and support teams

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Zoho Voice is an online business telephony and contact center solution for businesses of all sizes. Packed with powerful features to seamlessly connect with your colleagues and customers, Zoho Voice helps you redefine your customer experience more efficiently with faster business communications.

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Arena logo

Group Live Chat Platform

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Arena creates group rooms for any event, live, and streaming allowing users to discuss and talk about your content. Your group chat is displayed wherever you choose, and you can customize it to match with your website design.

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CloudCall logo

Advanced, cloud-based computer telephony integration

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CloudCall powers smarter conversations for CRM-driven teams in staffing and recruiting, professional services, customer service, call center, and more -- across the globe.

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Sendbird logo

Sendbird is the AI customer experience company.

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Sendbird Communication Suite offers Messaging SDK and Chat API for Mobile Apps and Websites. We provide technical features that allow user-to-user, user-to-business, and business-to-business communication inside any mobile and web service.

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LeadDesk logo

Clear and Efficient Sales and Customer Service Software

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LeadDesk is a cloud-based contact center software for outbound sales, inbound sales, and customer service. Features include an intelligent dialer, agent performance reporting, automated lead management, live dashboards, a customizable interface, and rule-based call distribution.

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Quadient Inspire logo

Customer Communication Platform

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With Inspire Evolve, you can safely design communications that are maintained by your lines
of business, not IT. By using a SaaS customer communication solution, complex recurring software upgrade costs are consigned to history, releasing key IT resources to support wider transformation programs.

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Eloquant logo

Cloud Contact Center Customer Experience platform

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Eloquant is an all-in-one open Cloud Contact Center CX platform that helps businesses manage, orchestrate, measure, and improve their conversations with their customers.

Its main features include channels such as voice, digital, and self-service conversation, qualification and orchestration, and performance and customer satisfaction surveys.

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VIS Centralino in Cloud logo

Cloud-based business phone solution

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VIS-Centralino In Cloud is a cloud-based phone system for small businesses and public administrations that helps control and modify the functions of VoIP Cisco CUCM.

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Video RTC logo

Video transactional channels for contact centers

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Video RTC is a cloud-based solution for enhancing the capabilities of existing IP contact centers. The platform provides multi-channel coverage for web browsers, mobile devices, and IoT devices, allowing users to seamlessly connect with customers across multiple devices.

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HiperMe! logo

Unified communications and contact center platform

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HiperMe! is a cloud-based contact center and unified communications platform that enables companies to manage corporate communications and customer service interactions from one place. With HiperMe!'s omnichannel solution, businesses can receive and place calls, emails, chats, WhatsApp message

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Diabolocom logo

Cloud software for call centers & customer service.

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Diabolocom is a European leader in cloud-based software services for call centers and customer service.
With fast deployment, compelling ease of use, secure cloud hosted in Europe, premium call quality and native CRM integration, easily increase customer loyalty and boost sales.

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