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IVR Software with Customer History (2026) - Page 2

Last updated: April 2026

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94 software options

Zendesk Suite logo

Zendesk Suite

AI powered customer service across all channels

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Zendesk offers a fully integrated call center built right into its support platform. Agents can handle calls in the same workspace as all other channels. This cloud based support platform gives them full context on customer history to help resolve the most complex and urgent issues faster.

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Ultatel Cloud Business Phone System logo

Ultatel Cloud Business Phone System

ULTATEL | Phone and Teleommunication Solutions For Business

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ULTATEL is a leading and innovating provider of cloud-based telecommunications. We help your business unify voice, chat, and video in a single user-friendly platform.

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CloudTalk logo

CloudTalk

Cloud-based call center software for sales and support teams

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CloudTalk is a premier phone system with smart, easy-to-setup IVR. Make things easier for your sales and customer support teams with 70+ advanced features, including a sophisticated yet easy-to-use call flow designer. It’s the perfect phone system for scaling companies. Try a FREE 14-day trial.

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Weave logo

Weave

Customer communication and appointment scheduling solution

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Weave is the all-in-one customer communications and engagement platform for small and midsize business. From the first phone call to the final invoice and every touchpoint in between, Weave connects the entire customer journey.

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Ringover logo

Ringover

100% cloud phone for startups and SMEs

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Ringover is a 100% Cloud voice - video - chat - text and call center solution focused on team productivity and directly configurable by managers. The key: end-to-end technological control, a user-friendly interface, and support at each step.

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Talkdesk logo

Talkdesk

Cloud-based contact center & customer experience platform

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Easily configure your multi-level IVR to ensure that each caller is directed to the right agent, team or department.

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Voxco IVR logo

Voxco IVR

Interactive voice response survey system.

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Industry-leading Interactive Voice Response survey system. Deliver self-completion surveys and automated messages to a broad audience.

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Dextr logo

Dextr

Contact center as a service (CCaaS) solution

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Dextr is a contact center as a service (CCaaS) solution by Amazon Connect that combines a full-featured agent call control and supervisor interface with a library of cloud services. The solution leverages Amazon Connect and the Amazon eco-system to drive contact center as a service solutions.

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Aircall logo

Aircall

AI powered customer communications platform

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Stop wasting your team's precious call time doing something an IVR menu can handle better.

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Conversational AI Platform logo

Conversational AI Platform

(0)

Cloud-based chatbot and voicebot builder

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Modernize call handling with intelligent IVR solutions powered by AI

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Ytel logo

Ytel

Awarded Outbound Contact Center Software (24/7 U.S. Support)

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Great for lead gen and companies with advanced outbound calling and texting needs. TCPA, FCC, and CRTC compliant when used correctly.

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NUACOM logo

NUACOM

All-in-one Cloud Phone System for SMBs

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NUACOM offers an all-in-one Cloud phone system for SMBs that need a modern, fully scalable business communication solution. The platform offers over 50 business-class features to help boost productivity, connect departments, and centralize telephony for all locations.

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Audara logo

Audara

AI-Driven Omnichannel Contact Center Platform

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Audara’s AI-powered IVR offers natural voice interaction and dynamic routing. SmartAgents understand intent and context, enabling efficient self-service while OmniScan tracks performance and drop-off points.

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Ring.io logo

Ring.io

Intelligent sales call handling with native CRM integration

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Ringio promises improved caller productivity with logging, lead generation, call routing and reporting features crucial to improving sales and customer support

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BeInContact logo

BeInContact

Your 100% Cloud Omnichannel Contact Center solution

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BeInContact is extremely flexible meeting needs of companies of any size and sector, increasing Customer Experience, their loyalty and speeding up sales processing as well.

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LeadDesk logo

LeadDesk

Clear and Efficient Sales and Customer Service Software

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LeadDesk is a cloud-based contact center software for outbound sales, inbound sales, and customer service. Features include an intelligent dialer, agent performance reporting, automated lead management, live dashboards, a customizable interface, and rule-based call distribution.

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Cordless logo

Cordless

(0)

Improve phone support for your customers and your agents

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Modern telephony for customer support teams.

Ready to use in minutes.

Improve phone support for your customers and your agents.

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Vozy logo

Vozy

Voice AI platform for enterprises

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Vozy transforms the way companies interact with customers through voice assistants and conversational AI.

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Nectar Desk logo

Nectar Desk

Call center software in the cloud

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Nectar Desk is a cloud-based call center solution that supports inbound & outbound communication with IVR, ACD, call recording, monitoring, call transfer & more

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Softdial Contact Center logo

Softdial Contact Center

All blended omnichannel CCaaS cloud contact center platform

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Softdial Contact Center (SCC) is a full-service, feature-rich CCaaS platform that works out of the box, built for simplicity of deployment to multiple separate tenants with seamless scalability.

Integrate, extend and enhance with value-added software and services, enabling increased margins.

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Enterprise Bot logo

Enterprise Bot

Intelligent Omnichannel Conversations

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AI-powered intelligent voice assistants and automation tools that enable round-the-clock support across your enterprise ecosystem. Automate 85% of all user-related queries in 12+ languages, increase CSAT scores by 25% and be deployment-ready within a day.

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Acefone logo

Acefone

VoIP Phone Service trusted by modern businesses

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Automate your call center with Acefone’s cloud-hosted IVR system. Greet inbound callers with a virtual receptionist and direct them to the right department. Design a multi-level IVR and configure each one with a highly-customized menu and call flow structure. Start your 14-day FREE trial today.

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ClearTouch Operator logo

ClearTouch Operator

Cloud Contact Center Platform Provider

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ClearTouch’s IVR empowers customers with self-service and quick routing while integrating with CRMs for context-rich support. Manage calls round the clock, cut wait times, and enhance efficiency for a seamless customer journey

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Users also considered
IVR Voice Messaging logo

IVR Voice Messaging

(0)

Voice Messaging and IVR solution

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InterCloud9s Voice Messaging service is intuitive and straightforward to use. Start by uploading or recording a message to be sent to your contacts. Customize your message based on a live answer vs voicemail. With the Interactive Voice Response (IVR) conduct poles or intelligent call routing.

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Zoho Voice logo

Zoho Voice

Cloud-based business phone for SMB sales and support teams

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Zoho Voice is an online business telephony and contact center solution for businesses of all sizes. Packed with powerful features to seamlessly connect with your colleagues and customers, Zoho Voice helps you redefine your customer experience more efficiently with faster business communications.

Read more about Zoho Voice

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