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IVR Software with Live Chat (2026) - Page 2

Last updated: April 2026

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127 software options

Convirza logo

Call optimization and tracking solution

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Whether you want to route to sales, customer support, round robin or something custom, you can build your IVR to meet your needs.

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RingByName logo
Category Leaders

VoIP solution to streamline client communication

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RingByName is a cloud-based communication software, which helps businesses track and manage customer calls across multiple locations. Features include a virtual receptionist, real-time activity tracking, call routing, three-way calling, single sign-on (SSO), and reporting.

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uContact logo

Beautiful Contact Center Solution - Omnichannel - All in One

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Improve your customer experience using a complete IVR to automate activities and free your agents. With a simple workflow designer, create your own experience.

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FluentStream logo

Streamline Your SMB Communication Needs with FluentStream

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Designed to meet the needs of small and mid-sized businesses, FluentStream simplifies business communication with cloud calling, system administration tools, analytics, mobile apps, and more.

Tried FluentStream and loved it? Let us know!

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Spoke Phone logo

Great customer conversations anywhere, on any device.

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Spoke Phone is the leading platform for high-value, complex, and regulated conversations. Spoke guides employees to say and collect the right things so deals move forward and customers get better experiences. Compliant calls, SMS, and WhatsApp conversations on mobile phones and desktops devices.

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VoIPstudio logo
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VoIPstudio: the no-hassle VoIP phone service for business

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High-quality VoIP Solution for business with IVR capabilities. Automatically manage inbound calls and direct them to the right person. Easy setup. +40 advanced features: Conferencing, Call Forwarding, Unlimited Recording, CTI Integrations, etc. 24/7 support service. Thousands of customers trust us!

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CxEngage logo

Video, audio & web conferencing platform

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Lifesize is an audio, web & video conferencing tool which supports chat functionality, an integrated search-based directory, plus video call recording & sharing

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Toky logo

Virtual phone system for business sales and customer support

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Toky is a cloud phone system that helps you to improve customers and team communications. Start your business call center with virtual phone numbers, SMS, IVR, CRM integrations and more

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Ameyo logo

All-in-one Contact Center Software

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An all-in-one customer interaction suite powering over a billion interactions worldwide

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Vonage Contact Center logo

Cloud Contact Center & Inside Sales Software for Salesforce

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Intelligent IVR dynamically routes incoming voice communications and Salesforce digital channels based on anything known about a customer

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SparkTG VCC logo

Top Contact Center solution that ensures your business grows

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SparkTG VCC is a cloud-based contact center solution that provides businesses with tools to improve customer service processes and convert leads on a centralized platform. Supervisors can use the dashboard to generate reports and manage call recordings to boost agents' overall productivity.

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Channels logo

Power up your customer service

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Telephony Software designed to power up your customer service. Channels lets you create a customizable IVR system to always connect your callers to the right agent. Forget about redirects or times you have to put them on hold.

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Exotel logo

Full-stack customer engagement platform-CPaaS, CCaaS,Chat AI

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Exotel is the emerging market's full-stack customer engagement platform that offers a communication API framework to build your conversational portfolio, an omnichannel contact center and a conversational AI toolkit to improve speed, quality and outcomes of customer conversations.

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Call Center Studio logo

Pay-as-you-go • Scalable • AI Powered • Better CX

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Call Center Studio is a web-based pay-as-you-go CCaaS packed with everything your operations need to become a 360-degree customer experience base.

Unleash your agents’ full potential, thrive with operational efficiency, and leverage scalability with remote-friendly Call Center Studio.

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Plum Voice logo

Voice Automation Solutions

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Interactive Voice Response Technology to Automate Calls with Ease

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MaxContact logo

AI-powered customer engagement platform

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MaxContact is the AI-powered customer engagement platform that turns conversations into revenue. Our advanced, omnichannel features enhanced with powerful AI capabilities help businesses connect smarter, convert more, and scale efficiently - delivering proven results.

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Sharpen logo

Happy Agents. Happy Customers.

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Happier agents make happier customers. Sharpen gives your customer service team a way to simplify their queue interactions and workflows to empower agents and deliver a positive customer experience.

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ClearTouch Operator logo

Cloud Contact Center Platform Provider

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ClearTouch’s IVR empowers customers with self-service and quick routing while integrating with CRMs for context-rich support. Manage calls round the clock, cut wait times, and enhance efficiency for a seamless customer journey

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LiveVox logo

Contact center platform

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LiveVox is a cloud-based contact center platform designed for small and medium businesses to automate customer support across channels, increase satisfaction rates and reduce churn. With its pre-integrated practical AI capabilities, it enables businesses offer 24/7 automated customer support across channels.

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Voiso logo

AI-first contact center software to drive your growth

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Voiso is a cutting-edge cloud contact center software that helps small and medium business scale their contact center operations to support rapid business growth.

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WeKall logo

Cloud-based contact center and telephony AI software

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WeKall is a cloud-based telephony software that helps businesses handle team communications, generate phone log reports, and configure call campaigns on a unified platform.

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Boost.AI logo

Cloud-based conversational AI platform for enterprise

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Boost.ai helps businesses in banking, insurance, and other industries create, launch, and manage automated chatbots to handle customer queries. Using self-learning AI, it lets organizations use information from existing websites or chat logs to create advanced virtual agents in a matter of hours.

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Replicant logo

Conversational AI platform

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Conversational AI platform and autonomous contact center management software. The provides always-on and flexible call center capacity for customer service with voice AI.

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VCC Live logo

All-in-one Cloud Contact Center Software

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Easy to deploy cloud-based contact center solution with advanced calling features, management and operator platforms, data security, system integrations and real-time statistics.

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Cognigy.AI logo

Enterprise Conversational AI Platform

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Business-focused Conversational AI solution to help enterprises deliver outstanding services experiences.

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