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Salesforce Platform
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Develop enterprise & customer-facing apps
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Salesforce Platform - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: January 2026
Salesforce Platform overview
Based on 389 verified user reviews
What is Salesforce Platform?
Salesforce Platform is a workflow management solution offering key features such as customizable fields and reporting/analytics, among others.
Who uses Salesforce Platform?
By industry, Salesforce Platform reviewers are most commonly professionals in computer software (18%). The most frequent use case cited by reviewers is workflow management (73%).
What do users say about Salesforce Platform pricing?
Some users say Salesforce Platform provides good value for nonprofits with free licenses and no hardware fees. Reviewers appreciate its features, but they find high licensing costs, paid add-ons, and expensive consultants reduce overall value for money.
What are the most popular integrations for Salesforce Platform?
The Salesforce Platform integration most frequently cited by reviewers is Slack, a team communication product rated 4.4 out of 5 for its integration with Salesforce Platform.
Starting price
per month
Alternatives
with better value for money
Pros & Cons
Customer Marketing
Data Management
Lead Tracking
High and increasing costs
Salesforce Platform’s user interface
Salesforce Platform pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.0
Features
4.4
Ease of use
4.0
Customer support
4.0
Reviews sentiment
What do users say about Salesforce Platform?
Salesforce Platform is a workflow management solution offering key features such as customizable fields and reporting/analytics, among others.
Select to learn more
Who uses Salesforce Platform?
Based on 389 verified user reviews.
Company size
Small Businesses
Enterprises
Midsize Businesses
Top industries
Use cases
Salesforce Platform's key features
Most critical features, based on insights from Salesforce Platform users:
All Salesforce Platform features
Features rating:
Salesforce Platform awards
Salesforce Platform alternatives
Salesforce Platform
Starting from
25
/user
Per month
Jira
Starting from
No pricing info
viaSocket
Starting from
No pricing info
Zapier
Starting from
No pricing info
Salesforce Platform pricing
Pricing plans
Pricing details:
User opinions about Salesforce Platform price and value
Value for money rating:
Of 45 reviews that provide robust commentary on Salesforce Platform's price and value, 21% mention it in a positive light.
Some users say Salesforce Platform offers significant value for nonprofits, with free licenses for up to ten users, and appreciate cost savings from no hardware or maintenance fees. Reviewers appreciate the extensive features and customization options, but they find the high licensing costs, required paid add-ons, and frequent need for costly consultants or administrators to be major drawbacks. Some reviewers feel the platform’s complexity increases setup and maintenance expenses, making it less cost-effective for small businesses. Users think ongoing price increases and the cumulative cost of customization and integrations reduce its overall value for money.
, and
To see what individual users think of Salesforce Platform's cost and value, check out the review excerpts below.
Daryl E.
method engineer
Salesforce Platform integrations (802)
Integrations rated by users
We looked at 389 user reviews to identify which products are mentioned as Salesforce Platform integrations and how users feel about them.
Integration rating: 4.7 (7)
“Slack is our main hub for communications and Salesforce alerts/notifications are critical to getting our job done right and on time.”
Ritchie F.
Producer
Integration rating: 4.5 (2)
“Our content organisation uses serviceNow as a ticketing software purely because of high licensing costs for Salesforce. The integration of serviceNow with Salesforce was not easy but after 15 months of development time we currently have a pretty robust system and an integration between both of platforms”
Chetan T.
Director, customer experience
Integration rating: 4.0 (2)
Integration rating: 4.0 (1)
Integration rating: 5.0 (1)
Integration rating: 3.0 (1)
Integration rating: 4.0 (1)
Integration rating: 5.0 (1)
Salesforce Platform support options
Typical customers
Platforms supported
Support options
Training options
Salesforce Platform FAQs
Salesforce Platform has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business
These products have better value for money
Q. What is Salesforce Platform used for?
Salesforce App Cloud lets users build enterprise apps quickly that help connect employees, engage customers, track performance, and integrate everything. App Cloud is a single, unified ecosystem of tools and services including Force, Heroku Enterprise, and Lightning that adds up to the fastest, easiest way to take the lead in the app revolution. Even build Android apps and iOS apps. Salesforce App Cloud offers an extensive feature set out of the box, which allows lines of business to develop enterprise apps without writing code. Visual tools allow administrators to build applications, create triggers and workflows, and manage the data architecture with a fully drag-and-drop interface. Best of all, applications built with Salesforce App Cloud are built once but run everywhere--on desktops, mobile phones, tablets, and even wearable devices. For custom solutions, Salesforce App Cloud allows developers to write code in any modern language, such as Node.js, PHP, Ruby, or Python (to name a few).
Q. What are the benefits of using Salesforce Platform?
Full PaaS (no hardware or underlying systems to manage)
Visual Development (Page Builder, Community Builder, App Builder, Process Builder, & Data Schema Builder)
Programmatic Development (Support for all Modern Languages, Team Administration, Access Controls, Logging)
Mobile Services (SDK, Push Notifications, Geolocation, Offline)
Integration (APIs, SOAP, REST, Point-and-Click Tools)
Q. What languages does Salesforce Platform support?
Salesforce Platform supports the following languages:
Danish, Dutch, English, French, German, Italian, Spanish, Swedish
Q. Does Salesforce Platform support mobile devices?
Salesforce Platform supports the following devices:
Android, iPad, iPhone
Q. Does Salesforce Platform offer an API?
No, Salesforce Platform does not have an API available.
Q. What level of support does Salesforce Platform offer?
Salesforce Platform offers the following support options:
Email/Help Desk, Chat, FAQs/Forum, Phone Support, Knowledge Base
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