Auvik Pricing

Great insight into all parts of your network. Allows you to open vpn tunnels into network. Great at being able to map out all devices and your network.

It's intimidating at first, until you learn how to use it.

Ease of use and integration with ConnectWise Manage and Automate are the biggest positives. We migrated from a competing cost equivalent solution in about a quarter the time it took us to set up that competing solution and have way better integration. When compared to competitors, Auvik is priced competitively. Onboarding training was great and did not cost us extra to train multiple pools of staff.

We had some billing issues that were resolved and the billing structure is too complex. Found out after the fact that we were being charged for every switch discovered at the moment of discovery, but only wanted to manage core devices. The issue was worked out, but it took time.

Auvik's multi-tenancy, the deployment model using local collectors, Auvik's API, and the way Auvik discovers networks and then shows the network diagram.

Being forced to get advanced traffic insight licensing for all the devices on a tenant, when it makes sense to get it only for some of them. Also, being forced to a 40 nodes with basic licensing. It would've been a lot better for us to get only 30 and maybe 15 advanced licensing add-ons. Also, having to pay licensing for customer proofs of concept. We would like to have independent roles for network, security and server managers.

Adding a scanner is a straightforward process that may be completed silently using the CLI. This makes RMM deployment a breeze. Furthermore, unlike some other vendors' products, the scanner is quite light and only scans the subnets and devices you give it permission to (even if it believes there's another device it could get to). Updates in real time Network metrics on a central gateway are rather simple to set up and use.

Unless you're following specific stories/use cases, navigating the UI is challenging. Furthermore, data exporting can be a pain. The WMI login mechanism is especially odd in that it appears to remove valid logins from the list anytime a computer shuts down, making it difficult to tell how many there are. Additional documentation would be beneficial. More competitive pricing is possible. It isn't compatible with all network devices.

Network map Network inventory Alerting Integration with ConnectWise Configuration Backups Support willing to add additional OIDs for items Up time on system is very reliable Awesome and friendly staff

Limited on alerting types Integration with Connectwise limited and adds special characters in summary line of every ticket Auvik has a hard time identifying some network types and thinks there are unknown switches which do not exist and makes it hard to troubleshoot and correct Issues with Aruba wireless access points when they are on DHCP and renew leases Issues using remote browser on some series of Dell switches

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Amazing feature set, easy to use (for users), low overhead on collector, great search options, some firewall image backups, embedded web and terminal interface for devices, nice multi-tenant environment, great visual mapping

Portal is a bit slow to load, no native Hyper-V collector, a little complicated for learning how to administer, unable to embed or download visual map

Good basic info right out of the gate. With some additional credentials and network device configuration, you can get even more data and even back up switch and firewall configs automatically. Worth every penny at the clients where it is deployed.

Can be difficult to remove devices once they are in discovered. sometimes get alerts for devices the service has deemed as critical when they really are just end-user equipment. just takes some additional tweaking to clear those up. it's just expensive enough that i have to be somewhat selective about where i deploy it.

Network discover/onboarding in minutes. Proactive approach to troubleshooting network issues. SNMP and syslog collection works. Cut out all my network proactives which saves us many hours every month.

I do not have any cons other than the price. We do not pass the cost on to our customers so it's a straight up expense. While we do save on network proactives, it was a battle to justify the cost to the owner.

How thorough the software is in gathering information on everything that is on the network.

It takes some learning to get the handle on how to properly install the software. The command line entries are one of those points of difficulty that I'm speaking about.

The way it goes out and finds every thing on the network is fantastic. We can on-board a new customer much quicker than we used to. We can quickly hunt down a device that is consuming a lot of bandwidth. The backups of configs is very useful.

It is a little expensive and is sometimes hard to pass this cost onto our customers. We have had instances of the probes slowing down customer networks.

Veyr fast on alert and setup. Easy to give access and approval.

Cost is a little higher side will be difficult for startup.

We like the automated switch and firewall backups, and we love the network maps. We also really like that the software integrates with our PSA, and that we can onboard clients rapidly. We decided to add value to our most valuable clients by giving them this service for free, and are also planning to sell this service to new clients.

There are not too many things I dislike, however, I would love to see an encomassing dashboard view that I could display on a screen in my office.

All of the brief statements are the reasons we like the software and find it useful. Integration with Automate; easy mgmt interface; visual interactive network map

All of the brief statements are the reasons we don't like the software. License structure is hard to control; not enough automated workflows in tickets without e-mails

I helps me to help IT professionals

nothing comes to mind

-A visual representation of the network allows us to present a picture to our clients of their network. -Access to network devices through a web browser is a brilliant touch.

-Network discovery (SNMP, specifically) can be spotty. -Tunnels can be difficult to set up -Web-based tutorials for most functions would be welcome for training new users

Price point and features. The product simply goes out and pulls together a great level of detail on our client's networks. Tremendous tool for troubleshooting

would like to be able to iuse it to pull/compile network documentation into ConnectWise (ie. ITglue). We would like to use Auvik to better automate our service delivery with LabTech and ConnectWise.

The GUI is great, and I really appreciate all the errors and misconfigurations Auvik can detect on first deployment. Setup is simple, and the live chat with support has been outstanding.

Some web based devices are not easily manageble (pages will not load) via Auvik. I think latency between sites would be an easy value add on.

When we have a client that is having connection issues, we always install Auvik after all other troubleshooting has failed to find the root cause of the issue.

The price is a little high, we typically do not use this product continuously in any environment. It would be nice to have a limited functionality mode for temporary troubleshooting.

Layout, how networks are visualized. Ease of understanding what is connected where for low tier technicians.

OOTB Alerting is a bit noisy. Compliance lift, while made easier with the tool, was disappointing. Nothing you guys can do about it, we were just hoping for a 'magic pill' to automatically fix our documentation experience, and the fact of the matter is, there are too many variables in the world to expect the level of automation one would hope for.

Allows me to see down to individual ports on all devices and store configurations for easy backup of network devices

Price due to clients not used to paying for infrastructure monitoring in our market. We are trying to build it into packages to keep our profit while adding value but very difficult. If it was total MSP monitoring solution with Helpdesk it would be awesome but a little pricy for only infrastructure monitoring.

It gives you an overall look of your network and every single component. It'll give an alert when something goes wrong.

I have used other programs that do the same free. I don't think it is worth to pay for it. so all I get it's alerts about my printers being low on ink.