Auvik Pricing Plan & Cost Guide

Auvik

Auvik gives IT teams complete network visibility & control.

4.7/5 (63 reviews)

Auvik Pricing

Starting from: $150.00/month

Pricing model: Subscription

Free Trial: Available (No Credit Card required)

All plans include:

• Unlimited users

• Unlimited support

• Discount available when prepaid for a year.

• Pricing is per billable device, and device counts are aggregated across all clients. Volume discounts apply.

Free Trial

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Auvik Pricing Reviews

Pros
  • The GUI is great, and I really appreciate all the errors and misconfigurations Auvik can detect on first deployment. Setup is simple, and the live chat with support has been outstanding.Verified ReviewerRead the full review
  • Dives pretty deep and can do some amazing monitoring and scanning into networks. Definitely can help with looking into networks for basics and the intricacies for almost everything you're looking for.Jeffrey B.Read the full review
  • I had it running in about 20 minutes. I really love the searching capabilities they have you can find anything with a simple name or part of a name to help you navigate to any device or link quickly.Corey K.Read the full review
Cons
  • In the past, we as an MSP would try to offer Managed Network but it was too costly for us to do so or we missed a lot of things due to time and human errors.Corey K.Read the full review
  • Found out after the fact that we were being charged for every switch discovered at the moment of discovery, but only wanted to manage core devices. The issue was worked out, but it took time.Andrew H.Read the full review
  • Portal is a bit slow to load, no native Hyper-V collector, a little complicated for learning how to administer, unable to embed or download visual map.Jason M.Read the full review
100%
recommended this to a friend or a colleague

18 reviewers had the following to say about Auvik's pricing:

Jason Hill

Awesome Time Saver

Used daily for 6-12 months
Reviewed 2018-05-14
Review Source: Capterra

Pros
Network discover/onboarding in minutes. Proactive approach to troubleshooting network issues. SNMP and syslog collection works. Cut out all my network proactives which saves us many hours every month.

Cons
I do not have any cons other than the price. We do not pass the cost on to our customers so it's a straight up expense. While we do save on network proactives, it was a battle to justify the cost to the owner.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Andrew Hutchison

Auvik fits our needs as an MSP perfectly. It integrates well with ConnectWise Manage and Automate.

Used daily for less than 6 months
Reviewed 2018-01-08
Review Source: Capterra

ConnectWise Manage (alert ticketing) and Automate integrated network device monitoring.

Pros
Ease of use and integration with ConnectWise Manage and Automate are the biggest positives. We migrated from a competing cost equivalent solution in about a quarter the time it took us to set up that competing solution and have way better integration. When compared to competitors, Auvik is priced competitively. Onboarding training was great and did not cost us extra to train multiple pools of staff.

Cons
We had some billing issues that were resolved and the billing structure is too complex. Found out after the fact that we were being charged for every switch discovered at the moment of discovery, but only wanted to manage core devices. The issue was worked out, but it took time.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Josue Rivera

Ease to Setup

Used monthly for free trial
Reviewed 2018-04-30
Review Source: Software Advice

Maybe I don't see value on it, maybe someone else will. It is not a bad software I recommend to give it a try. They do offer a 30-day trial!!

Pros
It gives you an overall look of your network and every single component. It'll give an alert when something goes wrong.

Cons
I have used other programs that do the same free. I don't think it is worth to pay for it. so all I get it's alerts about my printers being low on ink.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Anonymous

Very good just hard to get clients to pay for switch, router, & firewall monitoring

Used occasionally for less than 6 months
Reviewed 2018-01-08
Review Source: Capterra

Pros
Allows me to see down to individual ports on all devices and store configurations for easy backup of network devices

Cons
Price due to clients not used to paying for infrastructure monitoring in our market. We are trying to build it into packages to keep our profit while adding value but very difficult. If it was total MSP monitoring solution with Helpdesk it would be awesome but a little pricy for only infrastructure monitoring.

Rating breakdown

Value for money
Ease of use
Features
Customer support

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Michael Ande Kear

We've made a strategic decision to implement Auvik to all new clients as part of our service

Used weekly for 6-12 months
Reviewed 2018-05-10
Review Source: Capterra

Pros
Price point and features. The product simply goes out and pulls together a great level of detail on our client's networks. Tremendous tool for troubleshooting

Cons
would like to be able to iuse it to pull/compile network documentation into ConnectWise (ie. ITglue). We would like to use Auvik to better automate our service delivery with LabTech and ConnectWise.

Rating breakdown

Value for money
Ease of use
Features
Customer support

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Arthur Hutchinson

This has made our job as an MSP so much easier

Used weekly for 1-2 years
Reviewed 2018-02-15
Review Source: Capterra

Pros
The way it goes out and finds every thing on the network is fantastic. We can on-board a new customer much quicker than we used to. We can quickly hunt down a device that is consuming a lot of bandwidth. The backups of configs is very useful.

Cons
It is a little expensive and is sometimes hard to pass this cost onto our customers. We have had instances of the probes slowing down customer networks.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Kay Lemke

Successfully utilize Auvik for monitoring up/down of network devices.

Used daily for 1-2 years
Reviewed 2018-05-17
Review Source: Capterra

Pros
Auvik is very easy to use and the quality of monitoring is high. The product is priced fairly and we consider Auvik to be a good tool add to our tool chest.

Cons
It would be good to expand the capabilities and functionality beyond network device monitoring. A more comprehensive one-stop monitoring and alerting tool would be of great benefit.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 7/10

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Blair Ward

Always helps us resolve the hard networking issues!

Used monthly for 2+ years
Reviewed 2018-05-17
Review Source: Capterra

Pros
When we have a client that is having connection issues, we always install Auvik after all other troubleshooting has failed to find the root cause of the issue.

Cons
The price is a little high, we typically do not use this product continuously in any environment. It would be nice to have a limited functionality mode for temporary troubleshooting.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Jared Miller

Like the layout and the people and the concept behind it all. Configuration/documentation less so.

Used occasionally for less than 6 months
Reviewed 2018-05-11
Review Source: Capterra

Ease of access to networking equipment. Ease of deployment compared to the resulting data automatically presented was still very impressive.

Pros
Layout, how networks are visualized. Ease of understanding what is connected where for low tier technicians.

Cons
OOTB Alerting is a bit noisy. Compliance lift, while made easier with the tool, was disappointing. Nothing you guys can do about it, we were just hoping for a 'magic pill' to automatically fix our documentation experience, and the fact of the matter is, there are too many variables in the world to expect the level of automation one would hope for.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

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Jorge Macias

Auvik has enabled us to do a complete transformation of our network monitoring and management

Used daily for 6-12 months
Reviewed 2020-08-04
Review Source: Capterra

Most of the time we've received an excelent support on both commercial and technical sides. At the very beginning it surprised us how the people at Auvik were 100% reluctant to enable a proof of concept for a customer. Now we got used to this not being an option as we have with other vendors. Technically, Auvik has enabled us to transform a lot of our network and IT operations processes, we are more efficient and effective, both on the management and on incident response. So, even if we don't get the best licensing model, the product is worth the price. Right now we are deploying the API to automate some processes, which will increase even more the value we are getting from Auvik.

Pros
Auvik's multi-tenancy, the deployment model using local collectors, Auvik's API, and the way Auvik discovers networks and then shows the network diagram.

Cons
Being forced to get advanced traffic insight licensing for all the devices on a tenant, when it makes sense to get it only for some of them. Also, being forced to a 40 nodes with basic licensing. It would've been a lot better for us to get only 30 and maybe 15 advanced licensing add-ons. Also, having to pay licensing for customer proofs of concept. We would like to have independent roles for network, security and server managers.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Donald Howard

Beyond Belief Network Visibility

Used daily for less than 6 months
Reviewed 2017-03-15
Review Source: Capterra

We never know that we could see so much of our client's networks without the use of a $ Fluke Network device. We are able to see more then out expensive RMM tool is able to provide at a barebones cost. This is a must have for every MSP in their network management tool kit. We are now looking to use it with our Network Audit accounts. The reports are very through and elevate what you are able to document and show your client.

Pros
How thorough the software is in gathering information on everything that is on the network.

Cons
It takes some learning to get the handle on how to properly install the software. The command line entries are one of those points of difficulty that I'm speaking about.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Anonymous

Auvik has been great and easy to demo for customers

Used weekly for 6-12 months
Reviewed 2018-05-17
Review Source: Capterra

Pros
The GUI is great, and I really appreciate all the errors and misconfigurations Auvik can detect on first deployment. Setup is simple, and the live chat with support has been outstanding.

Cons
Some web based devices are not easily manageble (pages will not load) via Auvik. I think latency between sites would be an easy value add on.

Rating breakdown

Value for money
Ease of use
Features
Customer support

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Jason McConnell

Amazing tool that pays for itself

Used daily for 6-12 months
Reviewed 2018-05-10
Review Source: Capterra

Makes it much easier to identify devices, can search by MAC address, IP, manufacturer, device type, etc. Shows how all the devices connect together through a nice visual mapping of the network. We often go to Auvik for a variety of issues and to find information. One time we had an issue with a SonicWALL and we exported the config from Auvik, factory reset the SonicWALL, and imported the config with no problems.

Pros
Amazing feature set, easy to use (for users), low overhead on collector, great search options, some firewall image backups, embedded web and terminal interface for devices, nice multi-tenant environment, great visual mapping

Cons
Portal is a bit slow to load, no native Hyper-V collector, a little complicated for learning how to administer, unable to embed or download visual map

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Jonathan Sheldon

I have loved working with Auvik. We especially love the frequent checkup calls from our partner rep.

Used weekly for 6-12 months
Reviewed 2018-05-10
Review Source: Capterra

Better visibility of client networks

Pros
We like the automated switch and firewall backups, and we love the network maps. We also really like that the software integrates with our PSA, and that we can onboard clients rapidly. We decided to add value to our most valuable clients by giving them this service for free, and are also planning to sell this service to new clients.

Cons
There are not too many things I dislike, however, I would love to see an encomassing dashboard view that I could display on a screen in my office.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Lance McGinn

Auvik "The Account Manager Perspective"

Used monthly for 6-12 months
Reviewed 2017-03-28
Review Source: Capterra

Historically, MSP's can be perceived as a threat to IT departments for fear of outsourcing their teams. Auvik has helped Mytech as an MSP to relieve that tension, to work in concert with information technology departments and increase their value in the organization. The typical SMB IT manager's toolset exposure may be limited to the last system they used or freeware monitoring systems. Mytech, positions Auvik and its integration with our PSA system, ConnectWise, as a true co-managed value add, to help elevate that IT manager with easily aggregated and targeted insights that help make educated decisions, and a positive impact for their organization. As a win win, it gives our technicians a deeper understanding of our client's networks and sales opportunities for our account managers. When one of my former, well researched, senior engineers took an IT Director Positon for a medical center, and approached us specifically about Auvik, I knew that this solution was a game changer.

Pros
I helps me to help IT professionals

Cons
nothing comes to mind

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Matt Bryan

Easy to configure network monitoring. Starts gathering data within minutes!

Used daily for 6-12 months
Reviewed 2018-05-15
Review Source: Capterra

early identification of network changes and potential configuration issues.

Pros
Good basic info right out of the gate. With some additional credentials and network device configuration, you can get even more data and even back up switch and firewall configs automatically. Worth every penny at the clients where it is deployed.

Cons
Can be difficult to remove devices once they are in discovered. sometimes get alerts for devices the service has deemed as critical when they really are just end-user equipment. just takes some additional tweaking to clear those up. it's just expensive enough that i have to be somewhat selective about where i deploy it.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Chris Maddox

Best tool we use

Used daily for 1-2 years
Reviewed 2019-01-13
Review Source: Capterra

We have been using this software for about a year now as a MSP. It's great. Any network issue pops up, we just go to auvik, and we can usually pinpoint it to a specific device, or network connection. Not long ago, we had the primary DC that authenticated all vpn traffic go down. i could not remote into the network. However, we were able to use Auvik to create a new VPN tunnel into one of the servers and then get everything fixed from there. You can back up, and do change control on all your network devices. It's easily worth the cost in time saved troubleshooting issues on the network.

Pros
Great insight into all parts of your network. Allows you to open vpn tunnels into network. Great at being able to map out all devices and your network.

Cons
It's intimidating at first, until you learn how to use it.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Ross Leisner

Auvik: Good Not Great

Reviewed 2017-03-15
Review Source: Capterra

Auvik is a good product with a fantastic premise, when you start to realize the full capabilities you begin to understand how it could best be utilized. Working with Auvik feels like I'm working with Next Generation technology, that just isn't mature yet. While the product is great, it still feels like it is in it's infancy, it does a fantastic job of hooking right into SNMP data that you set but there are some major downfalls that inhibit us from using it on a larger scale. The need for new features are identified quickly but implemented slowly. We've been working with Auvik for around 6 months and they still have not added; 2FA administration capabilities (cannot remove my own users devices from their accounts), Vanity URLs for site logins, RBAC (Role Based Access Control) for users and groups (no groups available at all currently, lack of multiple sets of credentials (would like different privilege level SSH logins to my devices based on group membership etc). In my eyes those features list above are must-haves before I would rank Auvik as an excellent tool, in a larger environment it's just too cumbersome to manage everything individually. Negative aspects aside Auvik blows other utilities out of the water that I've utilized. The ability to SSH into a network device from anywhere over browser is extremely convenient but the true value in my eyes comes from the configuration backups and line differentials to see what has changed. All that being said, I would still opt to include Auvik into any network I expect to manage, but so far the comments above are what keep me from pushing it everywhere, I would simply spend too much time managing the users and permissions.

Rating breakdown

Value for money
Ease of use
Features
Customer support

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