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CloudRadial
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
CloudRadial’s Unified Client Portal and CSA Platform enables
Table of Contents
CloudRadial - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: December 2025
CloudRadial overview
Based on 55 verified user reviews
What is CloudRadial?
By industry, CloudRadial reviewers are most commonly professionals in information technology and services (76%). The most frequent use case cited is for managed service providers (MSP) (96% of reviewers).
What are the most popular integrations for CloudRadial?
The CloudRadial integration most frequently cited by reviewers is ConnectWise PSA, a managed service providers (MSP) product rated 4.9 out of 5 for its integration with CloudRadial.
Starting price
per month
Alternatives
with better value for money
Pros & Cons
Client Support
Customer Support
Ease of Use
Client Reporting
CloudRadial’s user interface
CloudRadial pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.6
Features
4.5
Ease of use
4.2
Customer support
4.7
Reviews sentiment
What do users say about CloudRadial?
By industry, CloudRadial reviewers are most commonly professionals in information technology and services (76%). The most frequent use case cited is for managed service providers (MSP) (96% of reviewers).
Select to learn more
Who uses CloudRadial?
Based on 55 verified user reviews.
Company size
Small Businesses
Enterprises
Midsize Businesses
Top industries
Use cases
CloudRadial's key features
Most critical features, based on insights from CloudRadial users:
All CloudRadial features
Features rating:
CloudRadial awards
CloudRadial alternatives
CloudRadial
Starting from
95
Per month
Caspio
Starting from
No pricing info
Wrike
Starting from
No pricing info
NinjaOne
Starting from
No pricing info
CloudRadial pricing
Value for money rating:
Starting from
95
Per month
User opinions about CloudRadial price and value
Value for money rating:
To see what individual users think of CloudRadial's price and value, check out the review snippets below.
Colin L.
Owner
Joe S.
vCio
CloudRadial integrations (26)
Integrations rated by users
We looked at 55 user reviews to identify which products are mentioned as CloudRadial integrations and how users feel about them.
Integration rating: 4.9 (11)
“Our industry is entirely through ConnectWise. If there was no ConnectWise integration we would never have looked at CloudRadial. CloudRadial continues to innovate and create new features to make the user-experience better for us as CloudRadial clients and for our clients as well.”
“ConnectWise Manage is the backbone of support and tracking for our clients as well as billing. ”
“Integration for ticket creation and management is essential and exceedingly helpful.”
“To sync and import tickets, contacts, companies, opportunities and agreements. ”
Andrew D.
Controller
Integration rating: 4.7 (3)
“We can pull inventory and system information on Mac machines without installing another agent”
Anonymous R.
CIO
Integration rating: 3.5 (2)
“Planner csv still doesn't import. Likely formatting issue but never reported. A clunky implementation at the moment going via dropbox isn't ideal.”
Alastair S.
Customer Service Specialist
Integration rating: 5.0 (1)
“Single source of truth for network devices - looking forward to bringing these in to Cloudradial. ”
Brian W.
CEO
Integration rating: 5.0 (3)
Integration rating: 4.0 (2)
Integration rating: 5.0 (2)
Integration rating: 4.0 (1)
Integration rating: 5.0 (1)
Integration rating: 5.0 (1)
Integration rating: 4.0 (1)
Integration rating: 3.0 (1)
Integration rating: 5.0 (1)
CloudRadial support options
Typical customers
Platforms supported
Support options
Training options
CloudRadial FAQs
CloudRadial has the following typical customers:
Large Enterprises, Mid Size Business, Small Business
These products have better value for money
Q. What is CloudRadial used for?
CloudRadial is a web-based client and ticketing portal designed to help Microsoft cloud solution providers (CSPs) and managed software providers (MSPs) streamline account management and service desks to boost client retention and end-user productivity. It lets service staff and clients access ticket information through dynamic forms, which can be customized according to individual requirements. Key features of CloudRadial include service catalog, knowledge base, QuickStarts, infrastructure reporting, policy management, application launcher, network reporting, assessments, sales matrix, company calendar, end-user training, and integrated learning management. The MSP service catalog enables managers to promote their list of services, allow clients to learn and shop for services, onboard new employees, and receive approvals related to orders.
Q. What languages does CloudRadial support?
CloudRadial supports the following languages:
English
Q. Does CloudRadial offer an API?
No, CloudRadial does not have an API available.
Q. What level of support does CloudRadial offer?
CloudRadial offers the following support options:
Email/Help Desk, Knowledge Base