Connex Pricing, Features, Reviews & Comparison of Alternatives

Connex

Cloud-based integration and order management platform

4.85/5 (33 reviews)

Connex overview

What is Connex?

Connex is a cloud-based software designed to help businesses automatically synchronize orders, shipment tracking details, partial refunds, and customer information with QuickBooks Desktop and QuickBooks Online. It allows organizations to streamline inventory operations by creating sales and purchase orders for drop shippers and automatically building stock assemblies.

Stakeholders can utilize the product mapping tool to map custom fields, stock keeping units (SKUs), and deposit accounts to QuickBooks. Connex enables businesses to connect multiple shipping and point of sale (POS) platforms, such as Shopify, Amazon, BigCommerce, WooCommerce, Shopify, eBay, ShipStation, and more with QuickBooks. The application also allows employees to generate and track cost of goods sold (COGS) and upload expenses spreadsheet on QuickBooks.

Connex also facilitates integration with Avalara, a tax processing platform, enabling employees to map tax codes by city, county, state, or country and add tax as a line item. Administrators can utilize the transaction log to view and track all sales activities, export order logs into Excel files, receive detailed notifications via email, and quickly resolve syncing issues.
syncwithconnex.com

Pricing

Starting from
$588/year
Pricing options
Subscription
Free trial
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States

Supported languages

English
Connex screenshot: Connex transactionsSimplify ecommerce accountingConnex screenshot: Connex application progressConnex screenshot: Connex sales tax codes mappingConnex screenshot: Connex sync purchasesConnex screenshot: Connex group ordersConnex screenshot: Connex integrations

Connex user reviews

Excellent
28

Very good
5

Average
0
Poor
0
Terrible
0
Value for money
Features
Ease of use
Customer support
  4.8
  4.8
  4.7
  4.8
Melissa Steward

Better than the Rest!

Used weekly for 2+ years
Reviewed 2020-05-21
Review Source: Capterra

Overall, Connex was fairly easy to set up. It took some trial and error to ensure the orders were coming into QuickBooks properly, but once we got it right, it was set it and forget it! Their customer service is helpful and accessible.

Pros
What I like most about Connex is that it is reliable. Each week, we manually sync our orders from Big Commerce into QuickBooks. We rarely have an issue, and if we do, it's usually because we forgot to enter a new product in Quickbooks for Connex to be able to find it.

Cons
Sometimes the error codes aren't clear so we have to contact Connex for help. Each time we do, they are helpful and get us back on track quickly.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Mark Carpenter

Your search has completed - there is simply nothing better than Connex

Used daily for 2+ years
Reviewed 2020-05-22
Review Source: Capterra

Connex has earned the position as a strategic and integral part of our software operations.

Pros
The feature set is robust and complete for automating Quickbooks with major store hosts, major shipping platforms and major marketplaces (like all flavors of Amazon). The setup is logically laid out; they'll help you with it during onboarding, but honestly I was able to figure out most of it on my own. They are continually working on improvements and their support is responsive. Honestly I've used 2 other similar platforms and reviewed at least 3 others - this one has non of the limitations or sticker shock of the others, runs quickly and automated. We are mostly in set-it / forget-it mode (the BEST kind of software).

Cons
The old user interface was less of a dashboard and more of an menu list. The new user interface, however, looks superb!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Troy Mothershead

Gets the job done!

Used daily for 1-2 years
Reviewed 2020-05-21
Review Source: Capterra

We are stoked on Connex and what it provides. It is mission-critical to have invoices and inventory integrated between Shopify and QuickBooks, and Connex gets it done!

Pros
This was a solid upgrade from our previous Shopify to Quickbooks Desktop tool. Mostly because of the scheduler and ability to run the connection automatically. There were some other upgraded perks, but we'd hoped for such because we were increasing our spend by a good 2x for it. The connex team was supportive during the onboarding and the FAQ tools they created were really helpful to set it up.

Cons
There are a few missing automatic connections and situations that aren't solvable even with the Rules Engine. But they are not must haves. The main issue is how Shopify treats and underpaid invoice as a "return" which creates a headache in the automation for credit memo creation in QuickBooks.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

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Conrad Martin

Saved our company thousands of hours!

Used daily for 6-12 months
Reviewed 2020-05-21
Review Source: Capterra

Overall, Connex has saved our company thousands of hours and we wouldn't be able to survive without it! The software pays for itself since we were manually processing all our website and Amazon orders into Quickbooks. Now with it automated, we no longer have any accounting errors! I highly recommend this for anyone who does a large number of Amazon or Shopify orders! 100% worth every penny!

Pros
Connex took Breeo from manually processing our Amazon and Shopify website orders to automatically doing it! This has saved us thousands of man-hours this year alone! Connex pays for itself and we wouldn't be able to survive without it. We use Quickbooks desktop for our accounting service and sync daily!

Cons
Once you have it all set up and running it's perfect, however, it can be a little tricky getting it set up and making sure orders are getting processed correctly. The onboarding process was smooth and just had to make minor tweaks after.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Louisa Ngum

Saves time by automatically updating inventory and importing orders into Quickbooks

Used daily for 2+ years
Reviewed 2020-05-21
Review Source: Capterra

I depend on this software. I only have to keep my QB inventory up to date and it’s nice that my website will display accurate inventory. In the past, I have had to update both my QB and my Website. It would take hours a week.

Pros
1) Automatically syncs inventory to my website from QB. I sell through other channels besides my website, so I create invoices manually for non-website sales which reduces my inventory in QB, and the new quantities are updated on my website too. If a sale comes through on my website, it automatically creates a sales order in Quickbooks from my website, complete with customer shipping info and order details. Then I just create an invoice from the Sales Order and it deducts from my inventory on Quickbooks.

Cons
When my website software version updates, sometimes it causes the connexforquickbooks to not automatically run. I can still manually run it when this happens, while I contact connex tech support. They can fix the issue usually within a day or sometimes longer.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Connex pricing

Starting from
$588/year
Pricing options
Subscription
Free trial
View Pricing Plans

Connex offers a 14-day free trial for new users, after which the software is available across 2 pricing tiers. Pricing and functionality are outlined below.

Connex for QuickBooks Desktop - $588/year (Sync up to1,800 orders per year)

Connex for QuickBooks Online - $588/year (Sync up to1,800 orders per year)

Connex features

API
Activity Dashboard
Search Functionality
Third Party Integration

Access Control (176 other apps)
Activity Tracking (127 other apps)
Alerts / Escalation (124 other apps)
Auditing (122 other apps)
Automatic Notifications (178 other apps)
Collaboration Tools (111 other apps)
Compliance Management (132 other apps)
Data Import/Export (170 other apps)
Data Visualization (128 other apps)
Drag & Drop Interface (127 other apps)
Monitoring (269 other apps)
Real Time Data (120 other apps)
Real Time Monitoring (151 other apps)
Reporting & Statistics (200 other apps)
User Management (110 other apps)
Workflow Management (140 other apps)

Security and privacy

Encryption

Encryption of sensitive data at rest
HTTPS for all pages

Access control

Multi-factor authentication options
This will ask you to sign in with LinkedIn

Videos and tutorials

Additional information for Connex

Key features of Connex

  • Accounts Receivable
  • Alerts/Notifications
  • CPA Firms
  • ETL - Extract / Transfer / Load
  • Financial Reporting
  • Inventory Auditing
  • Inventory Control
  • Inventory Information
  • Kitting
  • Mobile Commerce
  • Nonprofits
  • Product Identification
  • Purchase Orders
  • Reporting/Analytics
  • Search/Filter
  • Tax Management
View All Features