inRiver PIM Features

inRiver PIM

Product information management (PIM) for eCommerce

4.27/5 (11 reviews)

inRiver PIM Feature Summary

  • Content Syndication
  • Data Modeling
  • Data Quality Control
  • Digital Asset Management

Competitor Feature Comparison

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Channel Management
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API
Channel Management
Collaboration Tools
Collaborative Workspace
Content Management
Content Repository
Data Storage Management
Drag & Drop Interface
ERP Integration
Multi-Channel Management
Multi-Currency
Multi-Language
Online Catalog
Product Catalog
Product Data Management
Supplier Management
Third Party Integration
Workflow Management
Visit WebsiteCompare App
API
Channel Management
Collaboration Tools
Collaborative Workspace
Content Management
Content Repository
Data Storage Management
Drag & Drop Interface
ERP Integration
Multi-Channel Management
Multi-Currency
Multi-Language
Online Catalog
Product Catalog
Product Data Management
Supplier Management
Third Party Integration
Workflow Management
Visit WebsiteCompare App

inRiver PIM Feature Reviews

10 reviewers had the following to say about inRiver PIM's features:

Tangeka Powell

All in one product management

2020-08-15

Beneficial for workflow management as well

Pros

This is an all in one solution, though we experinented with it largely as a PIM. It is not the software we ended up going forward with but I still think it is a great solution

Cons

Also, We would have limited control and needed to contact them for every update or change

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Free Trial

Frequency of use: Occasionally

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No

Response from inRiver


Thank you for taking the time to submit a review. We're disappointed inRiver was not the right fit for your organization, but we appreciated the opportunity to talk about your needs.

inRiver is truly the only enterprise-level PIM that includes syndication. Your assessment in our DAM capabilities are absolutely correct. The inRiver platform is more built for organizations looking to consolidate data sets out of the DAM and optimize their configuration for the benefits of suppliers, distributors, retailers, and online marketplaces. And we're pleased to say we've also made vast improvements in recent months in our ability to import and export large amounts of data for global organizations. We wish you luck with your selected solution and hope to have the opportunity to stay connected.

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Froukje Kienhuis-van Egmond

Very flexible PIM-system which is fit for the future

2019-07-10

The major benefit is the PIM-benefit: one source of truth. We connected our website, our media publisher, our webshops to it. And we are expanding. inRiver can manage it all.

Pros

Because it is relation based, you can link anything to eachother.

Cons

Other annoying thing is that the Fieldsets not read only are; if someone changes the Fieldset, data can be lost (unintentionally).

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No

Response from inRiver


We appreciate your review Froukje and delighted to be your fit-for-future PIM partner.

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Anonymous
(Consumer Goods company, 10001+ employees)

PIMUser

2019-06-18

Pros

Cloud -based access from anywhere, at any time.

Cons

Can be difficult to manage efficiently with large datasets.

Rating breakdown

Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No

Response from inRiver


We appreciate your review of our cloud-based PIM product.

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Anonymous
(Business Supplies and Equipment company, 201-500 employees)

inRiver PIM

2019-03-05

Pros

I like that it's creates a great tool to house all the product data that you need to bring your products to market.

Cons

With this too, there isn't a great tool for external users of the system. The UI isn't as friendly as other competitors within the marketplace.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No

Response from inRiver


On behalf of the whole inRiver team, thank you so much for taking the time to share your experience! We are glad that you find value in our PIM solution and are looking forward to developing our partnership and move forward together.

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Cindy Coons

inRiver PIM... Our single source of truth.

2019-03-01

They have been there for us every time we've needed business questions or technical development questions answered.

Pros

From our user's perspective, who are accustomed to working with spreadsheets, inRiver's ability to download product/item related data into a spreadsheet, allow users to modify their data, and then ingest the spreadsheet, updating the PIM.

Cons

That's a tough one... I'll let you know when I come up with something!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
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Kimberly Morris

One source of truth

2019-06-19

We can give everyone their own sign on and not worry that information will be changed by accident, as we have control through permissions. I also love the fact that it is able to work with the ERP system and every night it does an "auto load" into PIM of certain fields.

Pros

We were able to create fieldsets that matched our catalog and kept the organizing easy. Now we just keep packing in more and more product information.

Cons

What I like least about the software is not having more control over it within our own organization and having to find a partner to do changes for us.

Rating breakdown

Ease of use
Features

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from inRiver


We appreciate your review Kimberly and happy that your experience with us as the One Source of Truth is wonderful.

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Caitlin Glennon

Great PIM System So Far!

2019-09-20

Overall, this system will be very beneficial to our workflows. It is much easier to access product information and have everything current and in one place.

Pros

I love how it has really improved our process of finding, adding and editing information related to our products. The system is very modern and intelligent in terms of quickly adding information. I also like that the system "speaks" to other systems we use.

Cons

The only thing that's a little difficult to figure out is the "queries" for searching.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
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Anonymous
(Printing company, 201-500 employees)

inRiver 6.3

2019-03-04

Pros

- all (internal) processes are very fast - very customizable

Cons

- Initially it was difficult to get access to the code base and the documentation for the in-house developers.

Rating breakdown

Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Weekly

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
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Steve Laule

PIMPoint Was Exciting, but On Prem Feels Left Behind

2019-03-01

InRiver has helped us very quickly create a rich eCommerce experience. But the On Prem version is very far behind Cloud at this point, and that's disappointing. We feel like forgotten step kids.

Pros

We use the PIM for all our text content and as a sort of pseudo DAM, and it works great for amalgamating and tracking resources.

Cons

The Print module is extremely unintuitive and I wish I had more control over the Work Area column in Enrich.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
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Johan Björfjäll

Easy to use, fast and solves your problems

2019-06-19

The biggest problem-solver for us has been the ability to store images and documents and have them linked to products so that you make sure you always have the latest version of your image/document and can easy send them to our customers.

Pros

The ability to store and link photos and documents to our products.

Cons

If you want a few extra apps it costs a bit more.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No

Response from inRiver


We appreciate your review Johan. We are delighted that you find our product to be easy to use, fast and solves your biggest problem of linking product to images and documents.

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