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Message.help Logo

Centralize, automate and manage sales chats with ease

Table of Contents

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Message.help - 2026 Pricing, Features, Reviews & Alternatives

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Message.help overview

What is Message.help?

Message.Help is a convenient tool for managing sales and customer communication in messaging apps. Track every interaction — from the first message to purchase — without missing a beat. Bring all your chats from WhatsApp (including WhatsApp Business), Instagram, Facebook, Telegram, and Viber into one unified inbox. Designed for small and medium businesses, it helps you effortlessly manage conversations, guide customers to decisions, and boost your revenue.

Key benefits of using Message.help

* Centralized inbox for WhatsApp, Instagram, Facebook and Telegram messages

* Custom chatbot builder with flows, conditions and templates — no coding required

* Assign conversations, track agent performance, and control workload in real time

* Send bulk messages to segmented contacts while respecting WhatsApp policies

* Built-in dashboards with metrics on conversations, leads, and closing performance

* Secure infrastructure and multi-user access with role-based permissions

* Add extra users or channels anytime without switching plans

Starting price

23flat rate /
per month

Alternatives

with better value for money

Message.help’s user interface

Ease of use rating:

Message.help reviews

Overall rating

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No reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
Rating distribution

5

4

3

2

1

0

0

0

0

0

Message.help's features

Access controls/permissions
Activity dashboard
Alerts/Escalation
Automated responses
Automated scheduling
Autoresponders
Batch communications
Behavior tracking
Campaign management
Campaign Segmentation
Canned responses
Chat/Messaging
Chatbot
Code-free development
Configurable workflow
Contact database
Contact management
Contextual Targeting
Coupons
CRM
Customer database
Customer experience management
Customer history
Customer segmentation
Customer support
Customer surveys
Customizable branding
Customizable ctas
Customizable fields
Customizable forms
Dashboard
Data import/export
Data management
Data visualization
Document management
Document storage
Drag & drop
Event logs
Event triggered actions
For sales teams/organizations
For sales/marketing
For small businesses
Inbox management
Interaction tracking
Interactive content
Lead capture
Lead distribution
Lead management
Lead qualification
Lead segmentation
Live chat
Marketing automation
Metadata management
Mobile access
Monitoring
Multi-Channel attribution
Multi-Channel communication
Multi-Channel marketing
On-Demand communications
Opportunity management
Personalization
Pipeline management
Pre-Configured bot
Proactive chat
Process/Workflow automation
Query suggestions
Quotes/Estimates
Real-Time analytics
Real-Time data
Real-Time notifications
Real-Time updates
Reminders
Reporting & statistics
Reporting/Analytics
Sales analytics
Sales forecasting
Sales pipeline management
Sales reports
Search/Filter
Segmentation
Social media integration
Social promotion
Source Tracking
Task management
Template management
Territory management
Third-Party integrations
Transcripts/Chat history
Transfers/Routing
Workflow management

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23

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Message.help pricing

Pricing plans

Pricing details:

Free plan
Free trial
Subscription

Start Plan

23

Per month

Features included:

  • 1 user
  • 1 channel to choose (WhatsApp, Instagram, Telegram, Facebook)
  • Chatbot
  • Message CRM (Omnichannel Inbox)
  • Automated task assignment
  • Chat for website
  • Triggers
  • Website integration
  • Sales funnel (your clients organized by columns)
  • Mass sending via WhatsApp
  • Tasks module
  • Analytics module

Standart Plan

47

Per month

Features included:

  • 3 users
  • 3 channels to choose from (WhatsApp, Instagram, Telegram, Facebook)
  • Chatbots for all your channels
  • Message CRM (Omnichannel Inbox)
  • Automated task assignment
  • Chat for website
  • Triggers
  • Website integration
  • Sales funnel (your clients organized by columns)
  • Mass sending via WhatsApp
  • Tasks module
  • Analytics module

Pro Plan

93

Per month

Features included:

  • 10 users
  • 10 channels to choose from (WhatsApp, Instagram, Telegram, Facebook)
  • Chatbots for all your channels
  • Message CRM (Omnichannel Inbox)
  • Automated task assignment
  • Chat for website
  • Triggers
  • Sales funnel (your clients organized by columns)
  • Mass sending via WhatsApp
  • Tasks module
  • Analytics module
  • Website integration

User opinions about Message.help price and value

Value for money rating:

Message.help integrations (5)

Message.help support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
Knowledge Base
Chat

Training options

Documentation
Videos
Live Online

Message.help FAQs

Q. What type of pricing plans does Message.help offer?

Message.help has the following pricing plans:
Starting from: $23.00/month
Pricing model: Subscription
Free Trial: Available | (No Credit Card required)

These products have better value for money


Q. Who are the typical users of Message.help?

Message.help has the following typical customers:
Non Profit, Public Administrations, Small Business


Q. What languages does Message.help support?

Message.help supports the following languages:
English, Russian, Spanish, Portuguese


Q. Does Message.help offer an API?

No, Message.help does not have an API available.


Q. What other apps does Message.help integrate with?

Message.help integrates with the following applications:
Messenger, Telegram, WhatsApp, Bitrix24, Instagram


Q. What level of support does Message.help offer?

Message.help offers the following support options:
Email/Help Desk, Knowledge Base, Chat

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