Salesforce App Cloud Reviews

Salesforce App Cloud

Develop enterprise & customer-facing apps

4.15/5 (117 reviews)

Houston Barnett

Great Product, Questionable Updates and Prioritization of Features

Used daily for 2+ years
Reviewed 2018-02-08
Review Source: Software Advice

Ohana. Get used to it."Accidental Admin" is a concept that Salesforce uses to emphasize how anyone can pick up and learn to configure Salesforce as an admin. The configuration style (clicks, not code) leads to a low skill floor needed to start using Salesforce. Advanced users, developers, etc. have the flexibility to customize the system to a high degree as well.

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Salesforce App Cloud

Develop enterprise & customer-facing apps

Joan Jackson

Salesforce Review by a Sys Admin and Developer

Used daily for 2+ years
Reviewed 2017-12-07
Review Source: Software Advice

I enjoy working on the platform because you can really make it do what you want it to do with the right plug-in apps or with a decent developer on staff who can add customizations with the back-end functionality to go along with them. Salesforce is continually evolving, and new releases come out three times per year with new and improved features. Salesforce can be used for nearly any business model or business workflow. Just remember that when all is said and done, it is not a cheap solution for getting rid of that old, relational database legacy CRM system. You will ultimately end up paying for more than just licensing fees for your Salesforce users. The best thing about the force.com platform is that it's flexible. It comes with a set of standard objects such as Accounts, Contacts, Cases, Contracts, Orders, and many others. It is very easy to add new objects that can be tailored for your business use case. Originally designed mainly as a Sales tool, Salesforce now has a Service Cloud, Marketing Cloud, Analytics, and other modules that can be added on easily to provide a full enterprise infrastructure. Adding automation to user tasks via workflow rules and process builder can be done without coding. Adding triggers via Apex Code is also fairly easy for developers, since Apex is an easy language to learn.

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Salesforce App Cloud

Develop enterprise & customer-facing apps

Naveen Gabrani

Flexible development platform on the cloud

Used daily for 2+ years
Reviewed 2018-05-16
Review Source: Capterra

The Product is very powerful. It provides flexibility to build almost any kind of applications. Business users can build useful apps without taking help from developers. Extensive set of resources are available to build expertise on the platform. Also customers/partners are always available to answer to queries.Force.com platform (Lightning) is very powerful development platform on the browser. It can be used to build applications for any industry. The pricing is on per user per month basis. Many tools like Validation rules, Workflows, process builder are available for business users. These tools allow business users to build apps on the platform with fairly complex logic. For additional functionality, developers are needed. Developers can build more advanced features using Apex, Visualforce and Lightning Communities. Trailhead and developer account are free resources available to build expertise on the product. Excellent community of customers/partners is available to support queries.

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Salesforce App Cloud

Develop enterprise & customer-facing apps

Anonymous

Good But Could Be Better

Used daily for 2+ years
Reviewed 2018-10-31
Review Source: Capterra

This program is extremely helpful for storing information, keeping track of clients, and using these tools to assist another co-worker if you are not familiar with a client's needs. It is also a great central access point with remote/field reps that may not have access to specific reports, files, data, etc.The search feature is good, it pulls everything associated with what you are looking for.

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Salesforce App Cloud

Develop enterprise & customer-facing apps

Austin Schmidt

Excellent Platform, Robust, but Complex

Used daily for 2+ years
Reviewed 2017-11-07
Review Source: Software Advice

There's a saying that "nobody ever got fired for picking Salesforce" for a reason. It's an excellent, safe choice.Salesforce is the most robust CRM in the market, a point that isn't debatable in my view. For an enterprise organization with complex needs, Salesforce is hard to beat. The sheer number of native integrations is a huge advantage over any other solution. The reporting you get with Salesforce is remarkable.

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Salesforce App Cloud

Develop enterprise & customer-facing apps

Brent Peterson

Salesforce is the right tool for most organizations that are sales and marketing driven

Used daily for 2+ years
Reviewed 2018-03-08
Review Source: Software Advice

Salesforce is a great platform for those who have time and resources to make it work. Customization and a broad feature set make Salesforce a real asset for our business. We have been able to integrate many other essential products, write custom code, build workflows, customize fields and objects and do pretty much everything that we have wanted to do.

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Salesforce App Cloud

Develop enterprise & customer-facing apps

Matt Finley

Excellent system for a wide range of functions, but pricey

Used daily for 2+ years
Reviewed 2018-06-07
Review Source: Capterra

Ability to handle the sales process, marketing, and support of complex products. We also created a knowledge base which allows agents access to the most up to date details on the products. Ability to generate custom objects, processes, and communication across a wide range of departments makes SalesForce the ideal tool for any size company. The plus is the cloud location allowing customers and employees access around the globe.

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Salesforce App Cloud

Develop enterprise & customer-facing apps

Shibu Samuel

Outstanding cloud-based platform for Custom application development and prepackaged CRM functionality for all types of business needs

Used daily for 2+ years
Reviewed 2018-05-04
Review Source: Software Advice

No hardware purchase cost and no hardware maintenance cost, big plus Very easy to use and learn for business user and developers Pre-packaged components and widgets speedup the development effort and timelines. Minimal coding for application development Effective cloud platform for small and large enterprise End to end life-cycle management from website(site.com) to data management Very good documentation for user and developers. Awesome effort from Salesforce team by conducting webinar on new features and components

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Salesforce App Cloud

Develop enterprise & customer-facing apps

Michael Jones

Powerful Once You Learn How to Use It (But Expensive)

Used daily for 2+ years
Reviewed 2018-02-02
Review Source: Software Advice

Salesforce is the backbone of our company. It is tied into everything and used by every team. It is incredibly customizable and it seems they have a way to do almost anything you need. We use it for Sales, Support, Marketing, and product feature usage. We have it hooked into other apps and other saas products. This is the product that will scale with your business and can support a company at any stage of growth. There are a ton of integrations out of the box (on their salesforce exchange) and their APIs allow savvy developers to build custom integrations that aren't available.

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Salesforce App Cloud

Develop enterprise & customer-facing apps

Karen Price

For nonprofits - powerful, but complicated

Used daily for 1-2 years
Reviewed 2017-11-14
Review Source: Software Advice

Even though it is free for nonprofits, you should expect in start-up costs, realistically. Take advantage of the free apps and extensions, as well as the robust support network, but be aware that you will have to learn the language and back end of salesforce to truly customize it. For that, it might be best to use a developer to start.Salesforce is a very powerful CRM system that can handle almost anything and with hundreds of apps to add functionality, you can find pre-built solutions to most business processes. For nonprofits, the nonprofit success pack is a great starter kit and you can't beat the price - free for up to 10 users.

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Salesforce App Cloud

Develop enterprise & customer-facing apps

Al Schoneman

Salesforce requires investment

Used daily for 2+ years
Reviewed 2018-03-13
Review Source: Software Advice

I’m a big fan of Salesforce and have used it for about 6 years in a variety of roles. If you are willing to make the investments in customization it can be a business expansion tool. Salesforce is enormously powerful and flexible, able to adapt to most any businesses type or stage.

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Salesforce App Cloud

Develop enterprise & customer-facing apps

Kate Schiffelbein

Powerful product if you know how to use it.

Used daily for 2+ years
Reviewed 2018-04-27
Review Source: Software Advice

Overall the system is great, and helps us a lot with productivity and sales. But you'll need to know their language and structure for setting up anything customized to your organization, and you should hope you don't need help from their support team, as the team is generally useless. We've had billing issues last 6+ months, dealt with customer service reps who knew less than we did, and had our account manager change every 2 months or so because the turnover is so high.Lots of features, easy to use once it is set up, plenty of options for add-ons and integrations with other systems

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Salesforce App Cloud

Develop enterprise & customer-facing apps

Justin Larsen

Probably the World's Most Powerful Sales CRM

Used daily for 2+ years
Reviewed 2018-02-21
Review Source: Software Advice

Probably best as a long-term solutions for already-big companies or companies that plan on growing.It's hard to think of what Salesforce can't do. I honestly can do, or can be made to do, virtually anything you can think of to enable a sales department. I see a future where there is only Salesforce in its vertical.

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Salesforce App Cloud

Develop enterprise & customer-facing apps

Randall Whitlock

Lightning Platform for Software Developers

Used daily for less than 6 months
Reviewed 2018-09-12
Review Source: Capterra

I have found this software to be fun to work with. It takes a different approach than anything else that I've worked with previously, so it keeps you engaged and entertained. I would highly recommend learning this software to other developers wanting to work with enterprise customers.Lots of resources to help you get started with this platform. All of the prebuilt components are documented well in the Salesforce documentation, and it is extremely easy to get started with developing. Trailhead is extremely helpful in introducing the concepts that are important to developing for the Lightning Platform, so it is not hard to know where to go next in your learning journey. The other benefit is that it is extremely popular and there is a lack of qualified developers, so the barrier to entry through learning about the Lightning Platform is lower than it is with other technologies.

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Salesforce App Cloud

Develop enterprise & customer-facing apps

Jonathan Terry

I love the sales force platform it makes my job easy in managing our volunteers.

Used daily for 2+ years
Reviewed 2018-02-01
Review Source: Capterra

I like the ability to be able to track our volunteer hours from the day they started. Its awesome because volunteers can reach out to us and retrieve that information. The most amazing thing I like about sales force is the ability to run reports through specific filters to allow me to extract the information that I need. I like the fact that I am able to reach out to a customer service rep who is able to walk me step by step of what I need and how to work through salesforce

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Salesforce App Cloud

Develop enterprise & customer-facing apps

Anonymous

Lightning is the best way to use Salesforce in the cloud

Used daily for 1-2 years
Reviewed 2018-09-06
Review Source: Capterra

Having always loved the functionality of Salesforce but not enjoying the readability of Salesforce, Lightning breathed some new life into the product. Lightning brings your reps closer to having that amazing sales experience and improving quality. It makes it so easy to understand where your assets are located and how best to interact with them. Salesforce has always had a strong hold on the marketplace in terms of functionality, and now they are finally taking over in terms of flexibility.

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Salesforce App Cloud

Develop enterprise & customer-facing apps

Sandra Sulewski

Useful system for organzing and keeping track of your pipeline

Used daily for 2+ years
Reviewed 2017-11-01
Review Source: Software Advice

it’s a good way to keep track of your prospects and make sure no leads are falling through the cracks because you’re able to set tasks/follow ups for each lead.

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Salesforce App Cloud

Develop enterprise & customer-facing apps

Brian Latchford

almost perfect CRM

Used daily for 2+ years
Reviewed 2018-10-10
Review Source: Software Advice

Salesforce is a great CRM. You are able to track the full sales cycle, from leads to wins to dispatching of produce or service. You can customize the fields your company needs, and remove the ones you don't need.

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Salesforce App Cloud

Develop enterprise & customer-facing apps

Peter Knolle

Salesforce Platform is Extensible, Reliable, and Efficient

Used daily for 2+ years
Reviewed 2017-10-14
Review Source: Capterra

Very quick application developmentThe ease of standing up well functioning apps is phenomenal. I can spin something up with a decent amount of features in no time.

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Salesforce App Cloud

Develop enterprise & customer-facing apps

Tracy Williams

Salesforce helps our systems talk to each other

Used daily for 1-2 years
Reviewed 2018-03-12
Review Source: Software Advice

Salesforce makes our jobs easier. The training is like a video game which makes it more interesting to learn.The platform allows our systems to talk to each other and integrate information. This creates more meaning metrics and allows us to run reports with combined data from different systems.

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Salesforce App Cloud

Develop enterprise & customer-facing apps

Vicky Harvey

Generally good functionality

Used daily for 2+ years
Reviewed 2017-09-10
Review Source: Capterra

Once you are used to the Salesforce platform it is easy to navigate around and switch between screens. Easy to set up custom objects and fields where required to enhance standard functionality.

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Salesforce App Cloud

Develop enterprise & customer-facing apps

Darrell Johnson

Salesforce.com from an account executive & sales manager positions

Used daily for 2+ years
Reviewed 2018-03-26
Review Source: Software Advice

AE - Easy funnel management updates in bulk, ability to add notes, tasks, and events and sync to Outlook, Manager - Granular & pre-built reports to manage KPI's of team and funnel health. Ease of sending out team updates & sharing files

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Salesforce App Cloud

Develop enterprise & customer-facing apps

Carol Hodges

Best CRM for Sales, hands down!

Used daily for 2+ years
Reviewed 2018-01-09
Review Source: Software Advice

User-friendly, fast, can easily find history of notes/activities all together, no need to open and close various entrees. Good reporting options. Believe has decent area/piece for Finance too but not 100% sure on that.

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Salesforce App Cloud

Develop enterprise & customer-facing apps

Kadi Davis

Very Robust - Almost to a Fault

Used daily for 2+ years
Reviewed 2018-02-08
Review Source: Software Advice

Salesforce does pretty much anything you need it to do and is very robust. There is a lot of room for customization and integrating many different areas of your business.

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Salesforce App Cloud

Develop enterprise & customer-facing apps

Kelly Gerlach

Big name, but not a lot of support when needed.

Used daily for 2+ years
Reviewed 2018-01-11
Review Source: Software Advice

Look at other options before shelling out thousands for this.Dashboard and reporting were amazing for me to manage my team. I loved being able to see where projects were in relation to each step.

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Salesforce App Cloud

Develop enterprise & customer-facing apps