Site24x7 Software Pricing & Features

Site24x7

All-in-one performance monitoring tool for DevOps and IT

4.44/5 (9 reviews)

Site24x7 overview

Site24x7 offers unified cloud monitoring for DevOps and IT operations within small to large organizations. The solution monitors the experience of real users accessing websites and applications from desktop and mobile devices. In-depth monitoring capabilities enable DevOps teams to monitor and troubleshoot applications, servers and network infrastructure, including private and public clouds. End-user experience monitoring is done from more than 90 locations across the world and various wireless carriers.
www.site24x7.com

Pricing

Starting from
$9/month
Pricing options
Free trial
Freemium
Open-source
Subscription
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States, Asia, Australia, Brazil, Canada and 9 other markets, China, Europe, Germany, India, Japan, Latin America, Mexico, Middle-East and Africa, United Kingdom

Supported languages

Chinese (Simplified), Dutch, English, Finnish, French and 5 other languages, Italian, Japanese, Polish, Spanish, Swedish
Site24x7 screenshotAn Overview of the All-in-One Monitoring Tool: Site24x7Site24x7 screenshotSite24x7 screenshotSite24x7 screenshot

Site24x7 reviews

Value for money
Features
Ease of use
Customer support
  3.9
  3.9
  4.5
  4.6
Anonymous

Excellent way to monitor your sites and user experience

Used weekly for 1-2 years
Reviewed 2018-06-08
Review Source: Capterra

Really good and affordable website monitoring with lots of features.This comes with so many different types of checks, but my favourite is the real browser which provides a good idea of whether anything is broken.

Read the full review


Site24x7

All-in-one performance monitoring tool for DevOps and IT

Anonymous

Exceptional customer support

Used daily for 1-2 years
Reviewed 2017-11-15
Review Source: GetApp

- professional employees - low waiting times in getting technical support from them - lots of tools and features

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Site24x7

All-in-one performance monitoring tool for DevOps and IT

Don Smy

Excellent tool for monitoring Saas based internally hosted Environments

Reviewed 2014-09-14
Review Source: GetApp

there's a lot of good press for pingdom but in my view, it doesn't come close to site24x7. This may be related to us being located in Australia. The best site response time I got from pingdom was +1000ms. Site24x7: anything from 200 - 500ms for the same website. I guess this just means site24x7 has their servers closer to Australia....or using bigger pipes. The other issue was the pingdom UI is pretty slow in Oz as well. I suspect it's much better in the EU. While pingdom's interface is trendy, site24x7 is simple and very detailed. The final decision for us was that we can monitor our background services in terms of memory use, cpu use etc. We can even allow operators to restart some of these services without needing direct access to the servers.Very detailed performance monitoring Good intuitive interface Great reporting Great alert and notification system Windows service monitoring

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Site24x7

All-in-one performance monitoring tool for DevOps and IT

Anonymous

Site24x7 portal support

Used daily for 6-12 months
Reviewed 2017-10-17
Review Source: GetApp

The service provided by Site24x7 support are excellent and the configuration of site user alert are user friendly very simple to use .

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Site24x7

All-in-one performance monitoring tool for DevOps and IT

dave vanna

Does not work

Used daily for less than 6 months
Reviewed 2017-01-31
Review Source: Capterra

Yes it works on simple unsecured web sites however it will not work on any site behind a proxy or on cloudflare at all period very disappointing not worth a penny i can get the same thing for free online and get better results .......... I feel as if you buy it you just threw out your money for somethig that clearly does not work .. dont believe me try it yourself on any site that is on cloudflare or running through a proxy ..... easy to use

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Site24x7

All-in-one performance monitoring tool for DevOps and IT

Site24x7 pricing

Starting from
$9/month
Pricing options
Free trial
Freemium
Open-source
Subscription
View Pricing Plans

Get Started with a 30-day free trial. No Credit Card required.

Website Monitoring:

STARTER
Best suited for small teams.
$10 /mo
$9/mo

PRO
Best suited for medium sized teams.
$39 /mo
$35/mo

ENTERPRISE
Best suited for enterprises.
$499 /mo
$449/mo

Server Monitoring:

STARTER
Best suited for server and website monitoring
$10 /mo
$9/mo

Pricing Comparison

How does Site24x7 compare with other IT Management apps?

Subscription plan?

Site24x7



96% of apps offer a
subscription plan

Free trial?

Site24x7



88% of apps have a
free trial

Freemium plan?

Site24x7



31% of apps have a
freemium plan

Pricing Comparison

IT Management app prices shown are $/month




Site24x7 Pricing Reviews

Pros
  • - professional employees - low waiting times in getting technical support from them - lots of tools and features
  • This comes with so many different types of checks, but my favourite is the real browser which provides a good idea of whether anything is broken.
  • Very detailed performance monitoring Good intuitive interface Great reporting Great alert and notification system Windows service monitoring
  • Features most desirable are the System Interfaces, password services, remote desktop, and calendar. The remote control capabilities allow your team remote acess to end users by connecting to their active sessions or to remotely access unattended computers. We are therefor to respond quicker to issues.
Cons
  • we were hoping to use FOSS tool, that would ahve been mmore arrodable, however the cost was not prohibitive
  • - the web monitor recorder could be improved by adding functionalities like offline playback - additional selenium like commands like wait
  • Some of the help documentation grammar is poor. Looks like it may have been written by someone who doesn't use English as a first language. The steps in the pricing models don't seem logical. 300% jump for 10 extra monitors + 1min pings
  • Having more than 10 normal checks and more than one special check (like RUM or Real browser) gets expensive fast. Also would be great if we could get email reports with actual graphs + insights in the email vs having attachments. Also AI data analysis would be really useful to provide insights as to which assets / countries / times / days are the slowest / worst performing in a given period so we can fix things.
83%
recommended this to a friend or a colleague

Site24x7 features

API
Monitoring

Access Control (64 other apps)
Activity Dashboard (98 other apps)
Activity Tracking (59 other apps)
Application Integration (66 other apps)
Auditing (71 other apps)
Automatic Notifications (90 other apps)
Collaboration Tools (50 other apps)
Data Import/Export (70 other apps)
Drag & Drop Interface (80 other apps)
Projections (61 other apps)
Real Time Data (67 other apps)
Real Time Monitoring (72 other apps)
Real Time Reporting (56 other apps)
Reporting & Statistics (53 other apps)
SSL Security (64 other apps)
Third Party Integration (97 other apps)
User Activity Monitoring (49 other apps)
Workflow Management (65 other apps)

Competitor Feature Comparison

Mobile apps

iOS App

30 reviews

See all iOS Apps

Requires iOS 9.0 or later. Compatible with iPhone, iPad, and iPod touch.

Android App

0 reviews

See all Android Apps

Security and privacy

Encryption

Encryption of sensitive data at rest
HTTPS for all pages

Access control

Multi-factor authentication options

Data policy

Data backup in multiple locations/GEO regions
This will ask you to sign in with LinkedIn

Videos and tutorials

Additional information for Site24x7

Key features of Site24x7

  • Website Availability Monitoring
  • Monitor Web Page Defacement
  • Website Application Monitoring (Real Browser Monitoring)
  • POP3/SMTP/IMAP Monitoring
  • Transaction Monitoring
  • SSL Certificate Monitoring
  • Windows/Linux Server Monitoring
  • Monitor Internal Network (On_premise Poller)
  • Application Performance Monitoring
  • Voice call/ EMail / SMS / Twitter / Mobile Push Alerts
  • Exchange Server Monitoring
  • SLA Management
  • DNS Monitoring
  • REST API
  • Network Monitoring
  • VMware Monitoring
  • Mail Server Monitoring
  • Site24x7 Mobile Network Poller App
  • FTP Monitoring
  • Amazon Cloud Monitoring (EC2 and RDS instances)
  • Plugins
  • Java Application Monitoring
  • .NET Monitoring
  • Ruby Monitoring
  • PHP Monitoring

Benefits

Site24x7 is part of Zoho Corporation. Zoho Corp. is a privately-held and profitable company that serves the technology needs of millions of SMB and enterprise IT customers worldwide with ManageEngine, WebNMS and Zoho.