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Site24x7 Pricing, Features, Reviews and Alternatives
Site24x7 product overview
What is Site24x7?
Site24x7 offers unified cloud monitoring for DevOps and IT operations within small to large organizations. The solution monitors the experience of real users accessing websites and applications from desktop and mobile devices. In-depth monitoring capabilities enable DevOps teams to monitor and troubleshoot applications, servers and network infrastructure, including private and public clouds. End-user experience monitoring is done from more than 100 locations across the world and various wireless carriers.
Key benefits of using Site24x7
Typical customers
Platforms supported
Support options
Training options
Site24x7 pricing information
Value for money
4.3
/5
40
Starting from
9
Per month
Other
Value for money contenders
Site24x7 features
Functionality
4.3
/5
40
Total features
56
12 categories
Functionality contenders
Site24x7 users reviews
Overall Rating
4.4
/5
40
Positive reviews
- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend8.57/10
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1
21
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Sahil V.
GG
George G.
Josh J.
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dave v.
WW
William W.
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William W.
Overall rating contenders
Josh J.
Verified reviewer
Information Technology and Services, 1-10 employees
Used daily for 2+ years
Review source
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We needed an cost effective solution for monitoring our servers and applications. Site24x7 proved to be a good choice that fit our needs.
Very easy to deploy, manage and monitor a server, its services and applications. Monitoring alerts can be sent to a phone, text, email or browser.
When a server goes down, it may take manual intervention to recognize that it back in service. Would like to see that issue fixed.
Ummar H.
Verified reviewer
Telecommunications, 1-10 employees
Review source
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Cloud monitoring of networked devices alongside ith logging feature.
Free demo available for teams to check their servers and network devices for their health monitoring.
Features are paid and demo is available for a shorter period of time.
William W.
Computer Software, 11-50 employees
Used weekly for 1-2 years
Review source
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We still use Site24x7 for some monitors and for their status page, but we backed off and completely stopped using them for some things like APM and AppLogs because those services flat out didn't work. If their site provided a reason why something stopped working I'd be more okay with making the adjustment to fix it, but I cannot spend this much time working with their support on the most basic functionality. Anything critical we've moved over to NewRelic for now.
It supports a large variety of products and services built-in. The agents are fairly easy to install/setup. There is a decent amount of documentation available. Custom monitor plugins are very easy to create.
Doesn't support all the latest languages and platforms. They are a little slow at adding the latest and greatest. Their agents seem a little hacked together are are not as resource efficient as others. You have to manually upgrade/downgrade your plan as your usage changes. Most/All portions won't automatically scale and don't even have an option for them to, so things will stop working as you grow and you'll be over-billed as you shrink. Their PHP APM flat out doesn't work. Things will stop working and give you no indication as to why. You must reach out to support, wait a day or so, they will ask for logs, wait a day or so, provide some feedback. Then a week or month later you'll have to do it all over again.
Anonymous Reviewer
Verified reviewer
Internet, 1-10 employees
Used daily for 2+ years
Review source
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I use it whenever I need it and recommend it whenever I can.
The free account provides a good opportunity to get to know the software well, without imposing restrictions on usage time, which allows you to test well and get to know the software better.
Some points that I understand are great to improve the experience of the free part is not free, which ends up confusing the operation a little on certain screens.
Joseph R.
Verified reviewer
Printing, 51-200 employees
Used daily for 2+ years
Review source
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Good experience. We use it just for the monitoring of our critical servers and applications. We get notified almost as soon as outages happen and we also get another notification when the app/ site is back up online.
I like that we receive the alerts as soon as any of the critical servers and apps go offline. It also alerts us when our main Internet connection is down.
It is very hard to recover the password once the person who set up the service is no longer with the organization. This has happened to me and I had to ask the ex-employee for the code he received on his phone to be able to recover the password. The customer service can't do much to try to verify that you are another employee and try to help you with resetting the password in any other way.
Site24x7 FAQs and common questions
Q. What type of pricing plans does Site24x7 offer?
Site24x7 has the following pricing plans:
Starting from: $9.00/month
Pricing model: Free, Subscription, Open Source
Free Trial: Available
Q. Who are the typical users of Site24x7?
Site24x7 has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business
Q. What languages does Site24x7 support?
Site24x7 supports the following languages:
Chinese (Simplified), Dutch, English, Finnish, French, Italian, Japanese, Polish, Spanish, Swedish
Q. Does Site24x7 support mobile devices?
Site24x7 supports the following devices:
Android, iPad, iPhone
Q. Does Site24x7 offer an API?
Yes, Site24x7 has an API available for use.
Q. What other apps does Site24x7 integrate with?
Site24x7 integrates with the following applications:
ManageEngine ServiceDesk Plus, Zapier, Microsoft Teams, OpsGenie, ManageEngine AlarmsOne, Slack, PagerDuty, ServiceNow, Zoho Analytics
Q. What level of support does Site24x7 offer?
Site24x7 offers the following support options:
FAQs/Forum, Knowledge Base, Email/Help Desk, Chat, Phone Support
Common Site24x7 comparisons
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