Site24x7 Pricing, Features, Reviews & Comparison of Alternatives

Site24x7

All-in-one performance monitoring tool for DevOps and IT

4.4/5 (25 reviews)

Site24x7 overview

What is Site24x7?

Site24x7 offers unified cloud monitoring for DevOps and IT operations within small to large organizations. The solution monitors the experience of real users accessing websites and applications from desktop and mobile devices. In-depth monitoring capabilities enable DevOps teams to monitor and troubleshoot applications, servers and network infrastructure, including private and public clouds. End-user experience monitoring is done from more than 100 locations across the world and various wireless carriers.
www.manageengine.com

Pricing

Starting from
$9/month
Pricing options
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States, Asia, Australia, Brazil, Canada and 9 other markets, China, Europe, Germany, India, Japan, Latin America, Mexico, Middle-East and Africa, United Kingdom

Supported languages

English, Chinese (Simplified), Dutch, Finnish, French and 5 other languages, Italian, Japanese, Polish, Spanish, Swedish
Site24x7 screenshot: Desktop and mobile view of a Website monitorAn Overview of the All-in-One Monitoring Tool: Site24x7Site24x7 screenshot: Summary page for traces run on a Java applicationSite24x7 screenshot: Response time and outages summary for a DNS server monitorSite24x7 screenshot: Summary page for a windows server monitorSite24x7 screenshot: Component wise matric breakdown in a Webpage Speed (Browser) monitor

Site24x7 reviews

Value for money
Features
Ease of use
Customer support
  4.2
  4.3
  4.3
  4.5
Chris Cooke

Fantastic Product

Used daily for 1-2 years
Reviewed 2019-02-13
Review Source: GetApp

Pros
Well what can I say about Site24x7. The product is: Easy to use Monitors almost any environment Fantastic support Very reasonably priced! I would recommend this platform to any company looking to in-depth monitor both their on-premise and cloud based platforms. All in all a great product.

Cons
Whilst the majority of the product looks very slick, especially when you drill into problem monitors, there are some Dashboards that could look nicer! However if aesthetics is not your issue then there is no better product out there!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Anonymous

All in one monitoring solution

Used daily for 1-2 years
Reviewed 2019-10-29
Review Source: GetApp

Overall the experience has been good. It's very fast and easy to set up.

Pros
Easy to use, very cheap and powerful. It has many features to monitor from server health, to website URL and integration with third party applications as well.

Cons
APM monitoring not as powerful as some other enterprise software, but they are more expensive.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

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Maarten Minten

site24x7 Perfect tool to monitor you environment

Used daily for 2+ years
Reviewed 2018-11-21
Review Source: Capterra

Pros
Alerting with sms and telephone call world wide. good overview of what is going on in you environment. clickpath monitoring of you websites. very powerfull, you can even upload your own services to monitor. Perfect tool

Cons
When you get a phone call that a server of services is down. IT is some times hard to understand what the computer is saying. When you get the call in the middel of the night, is it's good that is starts by saying "this is site24x7 bla bla bla" but in the daytime is would be nice that the message is a little bit shorter and to the point.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

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Ummar Hussain

Cloud Monitoring

Used daily for free trial
Reviewed 2020-01-20
Review Source: Capterra

Cloud monitoring of networked devices alongside ith logging feature.

Pros
Free demo available for teams to check their servers and network devices for their health monitoring.

Cons
Features are paid and demo is available for a shorter period of time.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 5/10

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Edwin de Jonge

DBA's review on Site24x7

Used daily for 1-2 years
Reviewed 2018-11-21
Review Source: Capterra

In general it's a pretty good tool that I woul recommend to look at, if you need standard (e.g. OS type monitoring) and to me works like an addon to other monitoring software such as New Relic, SQL Monitor with their own specific pros and cons ...

Pros
Ability to keep good track of your estate with detailed alerting and notificions through a number of channels (text, voice, email etc.) depending on the priority or environment. Really helps to judge wheather something is going on production which need's immediate attention or let the alert be for a while when CPU consumtion on test is a bit high, that doesn't require immediate attention.

Cons
It's pretty hard to implement standard build plugins or even implement your own custom build plugins. This has everything to do the way things are meassured and the way thresholds and availability checks are setup. You could endup with a bunch of false possitives during the night .... It would help a lot if this was documented better or explained in a training of some kind.

Rating breakdown

Ease of use
Features

Likelihood to recommend: 8/10

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Site24x7 pricing

Starting from
$9/month
Pricing options
Free
Free trial
Open source
Subscription
View Pricing Plans

Get Started with a 30-day free trial. No Credit Card required.

Website Monitoring:

STARTER
Best suited for small teams.
$10 /mo
$9/mo

PRO
Best suited for medium sized teams.
$39 /mo
$35/mo

ENTERPRISE
Best suited for enterprises.
$499 /mo
$449/mo

Server Monitoring:

STARTER
Best suited for server and website monitoring
$10 /mo
$9/mo

Site24x7 features

API
Activity Dashboard
Alerts / Escalation
Automatic Notifications
Data Visualization
Monitoring
Real Time Data
Real Time Reporting
Reporting & Statistics
Third Party Integration

Access Control (114 other apps)
Activity Tracking (90 other apps)
Application Integration (76 other apps)
Auditing (94 other apps)
Collaboration Tools (86 other apps)
Compliance Management (81 other apps)
Data Import/Export (115 other apps)
Drag & Drop Interface (100 other apps)
Real Time Monitoring (103 other apps)
Workflow Management (107 other apps)

Security and privacy

Encryption

Encryption of sensitive data at rest
HTTPS for all pages

Access control

Multi-factor authentication options
This will ask you to sign in with LinkedIn

Videos and tutorials

Additional information for Site24x7

Key features of Site24x7

  • .NET Monitoring
  • Amazon Cloud Monitoring (EC2 and RDS instances)
  • Application Performance Monitoring
  • Azure Monitoring
  • DNS Monitoring
  • FTP Monitoring
  • Java Application Monitoring
  • Mail Server Monitoring
  • Monitor Internal Network (On-Premise Poller)
  • Monitor Web Page Defacement
  • Network Monitoring
  • PHP Monitoring
  • POP3/SMTP/IMAP Monitoring
  • Plugins
  • REST API
  • Ruby Monitoring
  • SLA Management
  • SSL Certificate Monitoring
  • Site24x7 Mobile Network Poller App
  • Transaction Monitoring
  • VMware Monitoring
  • Voice call/ EMail / SMS / Twitter / Mobile Push Alerts
  • Website Application Monitoring (Real Browser Monitoring)
  • Website Availability Monitoring
  • Windows Applications Monitoring (SQL, IIS, Exchange etc)
  • Windows, Linux, FreeBSD & OS X Monitoring
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Benefits

Site24x7 is part of Zoho Corporation. Zoho Corp. is a privately-held and profitable company that serves the technology needs of millions of SMB and enterprise IT customers worldwide with ManageEngine, WebNMS and Zoho.