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Site24x7

All-in-one performance monitoring tool for DevOps and IT

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Site24x7 Pricing, Features, Reviews and Alternatives

Site24x7 product overview

Price starts from

9

Per month

Other

What is Site24x7?

Site24x7 offers unified cloud monitoring for DevOps and IT operations within small to large organizations. The solution monitors the experience of real users accessing websites and applications from desktop and mobile devices. In-depth monitoring capabilities enable DevOps teams to monitor and troubleshoot applications, servers and network infrastructure, including private and public clouds. End-user experience monitoring is done from more than 100 locations across the world and various wireless carriers.

Key benefits of using Site24x7

Site24x7 is part of Zoho Corporation. Zoho Corp. is a privately-held and profitable company that serves the technology needs of millions of SMB and enterprise IT customers worldwide with ManageEngine, WebNMS and Zoho.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

FAQs/Forum
Knowledge Base
Email/Help Desk
Chat
Phone Support

Training options

Documentation
Live Online
Videos
Webinars

Site24x7 pricing information

Value for money

4.3

/5

40

Starting from

9

Per month

Other

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

Site24x7 features

Functionality

4.3

/5

40

Total features

56

12 categories

Most valued features by users

API
Access Controls/Permissions
Third Party Integrations
Reporting/Analytics
Activity Dashboard
Alerts/Notifications
Reporting & Statistics
Monitoring

Functionality contenders

Site24x7 users reviews

Overall Rating

4.4

/5

40

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.57/10
Rating distribution

5

4

3

2

1

21

16

1

1

1

Pros
Very good software for monitoring things like server performance or any website performance. Good to operate from both mobile and desktop and customer support of this organisation is very good.
AvatarImg

Sahil V.

It works flawlessly for network management and I recommend checking what your exact needs are from the software before purchasing. If it checks your needs, I endorse getting it.

GG

George G.

We needed an cost effective solution for monitoring our servers and applications. Site24x7 proved to be a good choice that fit our needs.
AvatarImg

Josh J.

Cons
Does not work on any site using a proxy or on cloudflare give false fake ips. I tried it on my site and after 40 tries i never got a real ip.

dv

dave v.

Their agents seem a little hacked together are are not as resource efficient as others. You have to manually upgrade/downgrade your plan as your usage changes.

WW

William W.

Things will stop working and give you no indication as to why. You must reach out to support, wait a day or so, they will ask for logs, wait a day or so, provide some feedback.

WW

William W.

Overall rating contenders

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Effective server monitoring, easy to deploy and manage.

Reviewed a year ago

We needed an cost effective solution for monitoring our servers and applications. Site24x7 proved to be a good choice that fit our needs.

Pros

Very easy to deploy, manage and monitor a server, its services and applications. Monitoring alerts can be sent to a phone, text, email or browser.

Cons

When a server goes down, it may take manual intervention to recognize that it back in service. Would like to see that issue fixed.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

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Cloud Monitoring

Reviewed 2 years ago

Cloud monitoring of networked devices alongside ith logging feature.

Pros

Free demo available for teams to check their servers and network devices for their health monitoring.

Cons

Features are paid and demo is available for a shorter period of time.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend2/10

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It has most of the features you'll want, but they won't work well

Reviewed a year ago

We still use Site24x7 for some monitors and for their status page, but we backed off and completely stopped using them for some things like APM and AppLogs because those services flat out didn't work. If their site provided a reason why something stopped working I'd be more okay with making the adjustment to fix it, but I cannot spend this much time working with their support on the most basic functionality. Anything critical we've moved over to NewRelic for now.

Pros

It supports a large variety of products and services built-in. The agents are fairly easy to install/setup. There is a decent amount of documentation available. Custom monitor plugins are very easy to create.

Cons

Doesn't support all the latest languages and platforms. They are a little slow at adding the latest and greatest. Their agents seem a little hacked together are are not as resource efficient as others. You have to manually upgrade/downgrade your plan as your usage changes. Most/All portions won't automatically scale and don't even have an option for them to, so things will stop working as you grow and you'll be over-billed as you shrink. Their PHP APM flat out doesn't work. Things will stop working and give you no indication as to why. You must reach out to support, wait a day or so, they will ask for logs, wait a day or so, provide some feedback. Then a week or month later you'll have to do it all over again.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great quality website monitoring software

Reviewed 3 months ago

I use it whenever I need it and recommend it whenever I can.

Pros

The free account provides a good opportunity to get to know the software well, without imposing restrictions on usage time, which allows you to test well and get to know the software better.

Cons

Some points that I understand are great to improve the experience of the free part is not free, which ends up confusing the operation a little on certain screens.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Good monitoring tool for our Internet, Web Apps, and serrvers

Reviewed 8 months ago

Good experience. We use it just for the monitoring of our critical servers and applications. We get notified almost as soon as outages happen and we also get another notification when the app/ site is back up online.

Pros

I like that we receive the alerts as soon as any of the critical servers and apps go offline. It also alerts us when our main Internet connection is down.

Cons

It is very hard to recover the password once the person who set up the service is no longer with the organization. This has happened to me and I had to ask the ex-employee for the code he received on his phone to be able to recover the password. The customer service can't do much to try to verify that you are another employee and try to help you with resetting the password in any other way.

Site24x7 FAQs and common questions

Q. What type of pricing plans does Site24x7 offer?

Site24x7 has the following pricing plans:
Starting from: $9.00/month
Pricing model: Free, Subscription, Open Source
Free Trial: Available


Q. Who are the typical users of Site24x7?

Site24x7 has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business


Q. What languages does Site24x7 support?

Site24x7 supports the following languages:
Chinese (Simplified), Dutch, English, Finnish, French, Italian, Japanese, Polish, Spanish, Swedish


Q. Does Site24x7 support mobile devices?

Site24x7 supports the following devices:
Android, iPad, iPhone


Q. Does Site24x7 offer an API?

Yes, Site24x7 has an API available for use.


Q. What other apps does Site24x7 integrate with?

Site24x7 integrates with the following applications:
ManageEngine ServiceDesk Plus, Zapier, Microsoft Teams, OpsGenie, ManageEngine AlarmsOne, Slack, PagerDuty, ServiceNow, Zoho Analytics


Q. What level of support does Site24x7 offer?

Site24x7 offers the following support options:
FAQs/Forum, Knowledge Base, Email/Help Desk, Chat, Phone Support

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