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YouTrack
The project management tool designed for agile teams.
(9)
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YouTrack Pricing, Features, Reviews and Alternatives
YouTrack FAQs
YouTrack has the following pricing plans:
Starting from: $3.67/month
Pricing model: Free, Subscription
Free Trial: Available
These products have better value for money
Q. Who are the typical users of YouTrack?
YouTrack has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business
Q. What languages does YouTrack support?
YouTrack supports the following languages:
English, Chinese (Simplified), German, Japanese, Korean, Portuguese, Russian, Spanish
Q. Does YouTrack support mobile devices?
YouTrack supports the following devices:
Android, iPad, iPhone
Q. Does YouTrack offer an API?
No, YouTrack does not have an API available.
Q. What other apps does YouTrack integrate with?
YouTrack integrates with the following applications:
PractiTest, GitHub, Jira, GitLab, TestLodge, IntelliJ IDEA, Slack, VCS, Bitbucket, Cisco Jabber, Confluence, TestRail, TMetric, Zendesk Suite
Q. What level of support does YouTrack offer?
YouTrack offers the following support options:
Knowledge Base, Chat, Email/Help Desk, Phone Support, FAQs/Forum
YouTrack product overview
What is YouTrack?
Designed for agile teams by JetBrains. YouTrack is a tool to manage your projects, configure agile boards, keep knowledge base, use reports and Gantt charts, dashboards and time tracking. Track tasks and issues, support customers’ requests, plan sprints and releases, create workflows, and never force your process to fit the limits of a tool again! YouTrack speaks your language, supports markdown and emoji-reactions. YouTrack is flexible enough to follow your exact process! Cloud or Server. Free for 10 users.
Key benefits of using YouTrack
2) Find things quickly using the Intuitive query-based smart search with autocomplete.
3) Get an overview of your projects using multiple dashboards, share them with your team, place reports, markdown notes, and issue lists as widgets or create your own widgets if you're in need of more data.
4) ?reate and edit articles, manage articles in a tree structure, define articles visibility for user groups, keep changes version with the Built-in internal or public Knowledge Base.
5) Keep track of your project, team, and personal progress using 18 of predefined report types.
Typical customers
Platforms supported
Support options
Training options
Not sure about YouTrack? Compare it with a popular alternative
Starting from
3.67
/user
Per month
Starting from
9
/user
Per month
YouTrack pricing information
YouTrack features
YouTrack users reviews
Overall Rating
4.4
/5
70
Positive reviews
89
%
- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend8/10
38
24
8
0
0
András P.
Ashi A.
Andrew E.
Managing Director
Computer Software, 11-50 employees
Review source
Transcript
Speaker 1: My name is Andrew. I'm a CEO and I'm rating YouTrack four out five stars. And for more reviews...
Will G.
Client Success Director
Computer Software, 51-200 employees
Review source
Transcript
Will: Hi, I'm Will. I'm a client engagement specialist. I give YouTrack a four out of five stars. And...
Andrew E.
Computer Software, 11-50 employees
Used daily for 2+ years
Review source
Share this review:
Our overall experience is positive. We run it within our own environments and can't even remember a time when we've ever had any problems or outages. It's rock solid. It's also very performant and does not have unreasonable system requirements. Internal and external users all comment on it's ease of use, particularly as we can hide away the parts which are not so friendly for non-technical users. We run our projects using the kanban functionality and when we show the boards to some of our clients who are familiar with JIRA often comment on how clean the interface is.
It's easy to use not just for techies but end users. We use it as a customer support tool and with a simple cheat sheet, they are up and running very rapidly. The same is not true of JIRA which is a bit overwhelming for non-techies and is also way more expensive.
There's very little to find fault with. There are some minor gaps in functionality but nothing that's been a show stopper throughout the years of use.
Laura D.
Health, Wellness and Fitness, 11-50 employees
Used daily for 6-12 months
Review source
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It's very easy to use and getting startet. Also it's very flexible, it can fit in so many workflow styles.Also the software itself is pretty lightweight and fast (much better than a certain Australian competitor)
When trying to implement SCRUM, we found it difficult to fit YouTrack into this workflow as it had no "borders" for working with sprints and backlogs etc.
Cody S.
Photography, self-employed
Used weekly for less than 6 months
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We use Youtrack to keep track of the development of our software applications. To help consolidate our documentation we also rely on their equivalent of Confluence.
It's super lightweight compared to Jira. The customizability is nearly infinite but easy to manage and understand. The import tool is very handy to retain historic information from other systems like Jira. They include a Confluence competitor without additional charges. Youtrack doesn't nickel and dime their customers like other solutions. It's truly a great value if you're willing to switch.
The permission structure of Youtrack is really hard to get right. Trying to assign the right permission to various teams and projects involves a lot of trial and error.
Tom B.
Information Technology and Services, 1-10 employees
Used daily for 1-2 years
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Overall, our transition to YouTrack from Jira / Confluence was at first a good cost conscious upgrade for our team. The smooth onboarding process of migrating documentation and tasks from Jira was quite straight forward. However, after some time using the product everyday it was obvious that it loaded extremely slow (even slower than Jira), this included changing ticket statuses, reporting new tickets, etc.
Onboarding was seamless from Jira / Confluence into YouTrack. It was able to ingest all our existing tickets, comments, attachments, custom fields, etc. without almost any manual configuration.
The UI is quite confusing and feels clunky. For example when you have multiple projects and looking for the "assigned to me" on individual projects, you have to navigate around before being able to then search. In our opinion.
Aakash P.
Information Technology and Services, 51-200 employees
Used daily for 2+ years
Review source
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Extremely easy to use and highly customisable for all our needs. It looks great and runs well. It makes it very use to use markdown. The search functionality is also very robust and works well
There are times where you have issues with it loading correctly and it takes a few refreshes to sort out.
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