getapp-logo

App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

Software categoriesBlog & researchAbout us

GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links. 

CMDB Software with Relationship Mapping (2026)

Last updated: April 2026

CMDB Software Key Features

    Based on 168 user opinions, we identified 6 features that are important for any product in CMDB Software

  • Support Ticket Management

    Allow customers/users to submit support queries and service requests

    Average user rating

    4.7

  • Incident Management

    Manage and track all disruptions and incidents

    Average user rating

    4.7

  • Inventory Management

    Track and manage inventory levels to maintain proper supply

    Average user rating

    4.4

  • Service Level Agreement (SLA) Management

    Set and monitor service level agreements to ensure timely response and resolution

    Average user rating

    4.5

  • Workflow Management

    Create, design and manage workflows for repetitive tasks

    Average user rating

    4.4

  • Configuration Management

    Identify component attributes like servers, hardware, software, and manage relationships across all services

    Average user rating

    4.4
1 filter applied

Features

Integrated with

Pricing model

Devices supported

Organization types

User rating

26 software options

Freshservice logo

A complete IT service management (ITSM) tool for business

learn more
Freshservice is an online ITIL service desk with ticketing & asset management capabilities, and incident, problem, change, release, and knowledge management tools.

Read more about Freshservice

Users also considered
SolarWinds Service Desk logo

IT Service Desk & Asset Management Software

learn more
SolarWinds Service Desk is a fully integrated service desk and asset management solution that allows IT and other service providers to effectively manage and connect service requests to IT assets. Code-free customization allows customers to fully deploy a robust ITSM solution within days.

Read more about SolarWinds Service Desk

Users also considered
ServiceNow logo

ITSM for automation & management of IT enterprise services

learn more
ServiceNow is an IT service application platform-as-a-service provider that offers a range of ITSM products to automate & manage numerous IT enterprise services. ServiceNow can be used for cloud & virtualization lifecycle management, change orchestration, infrastructure discovery & IT governance.

Read more about ServiceNow

Users also considered
Device42 logo

Automated IT infrastructure visualization & management tools

learn more
Device42 is an IT infrastructure solution for the management of assets, devices, IP addresses, cabling, inter-dependencies, role-based access, auditing and more

Read more about Device42

Users also considered
Alloy Navigator logo

Award winning IT Asset Mgmt and Service Mgmt platform

learn more
Alloy Navigator is an all-inclusive IT Service and Asset Management solution that provides thoughtful answers to your toughest IT challenges.

Read more about Alloy Navigator

Users also considered
Deepser logo

IT service desk, CRM, and asset management software

learn more
Manage the inventory of company resources and obtain complete visibility of the infrastructure: devices, machinery, contracts, licenses etc. Link tickets to the associated resource and monitor failure times. Track relationships between resources and optimize purchases. Modular and scalable.

Read more about Deepser

Users also considered
HaloITSM logo

ITSM solution for managing incidents & assets

learn more
HaloITSM is an IT service management solution that helps businesses streamline the entire incident lifecycle, from ticket creation to issue resolution. It enables professionals to update the status of incidents and view details including ticket ID, priority level, issue summary, and date created.

Read more about HaloITSM

Users also considered
Motadata ServiceOps logo

IT service management platform to adopt digital changes

learn more
Motadata ServiceOps is an ITSM platform that can streamline business processes and provide complete enterprise service management.

Read more about Motadata ServiceOps

Users also considered
Aptien logo

Employee management and office collaboration suite

learn more
Simple to use CMDB solution ideal for SMBs. It keeps an eye on all hardware, software and its documentation. It allows you to manage the entire lifecycle of IT, contracts, SLAs, or responsibilities of IT staff. Know when what was purchased, when the warranty expires, or when an update took place.

Read more about Aptien

Users also considered
AssetSonar logo

IT Asset Management Software

learn more
EZO AssetSonar is a powerful next gen, IT asset management platform that provides full visibility into hardware, software, and licenses. By consolidating asset data and automating processes, IT teams can reduce risk, cut costs, and enhance compliance across their entire digital ecosystem.

Read more about AssetSonar

Users also considered
Faddom logo

Real-time dependency mapping made easy.

learn more
Faddom ensures CMDB accuracy with live, agentless mapping of apps and infrastructure. Automatically update CIs without scans or credentials.

Read more about Faddom

Users also considered
Canfigure logo

Modular ITSM and ITAM solution based on ITIL principles

learn more
Incredibly flexible CMDB that is fully integrated with all other modules. Ability to customize and configure every aspect of CMDB from within application without specialist knowledge.

Read more about Canfigure

Users also considered
vScope logo

Effortless IT Reporting. Everything in one place.

learn more
vScope is an IT asset management tool that automatically inventories and creates an overview of an organization’s IT information. With vScope IT departments can create powerful reports and analyzes which will ensure a stable and cost efficient delivery of IT.

Read more about vScope

Users also considered
ChangeGear logo

Comprehensive change and service management.

learn more
ChangeGear Service Desk is a cloud-based ITSM platform that helps organizations to manage IT services, resolve requests, and facilitate ticket routing

Read more about ChangeGear

Users also considered
Virima logo

Intelligent CMDB automation and complete IT asset management

learn more
Virima is a SaaS platform for businesses to manage IT operations and report potential challenges. It provides IT insights for decision-making through automated infrastructure discoveries and service mapping. The platform is designed to help companies simplify IT operations and systems management.

Read more about Virima

Users also considered
i-doit logo

IT documentation and CMDB solution

learn more
i-doit is a cloud-based-based open-source IT documentation and configuration management database (CMDB) software. With i-doit, users can document and manage their IT systems via a unified portal.

Read more about i-doit

Users also considered
Raynet One logo

Find out more on www.raynet-inc.com.

learn more
Complete data is the basis for managing IT assets, optimizing costs and minimizing risks.

TThe integration of different data sources and the preparation of concise dashboards and reports serve as a decision-making base and enable you to effectively manage data with the highest data quality.

Read more about Raynet One

Users also considered
SmartITSM logo

Cloud-based IT service management and help desk software

learn more
SmartITSM is a cloud-based help desk software that helps businesses handle ticketing processes, update calendar overviews, and create service catalogs on a unified platform.

Read more about SmartITSM

Users also considered
iTOP logo

Cloud based visitor management solution

learn more
iTOP is a cloud-based configuration management database (CMDB) platform that helps manage IT assets and incidents, handle downtime, and optimize the efficiency of the support team. It also helps manage multi-client environments and streamline collaboration across departments.

Read more about iTOP

Users also considered
Neoforce logo

Streamline Teamwork & Customer Service with Neoforce

learn more
Neoforce is a versatile platform available both in the cloud and on-premise. It provides a suite of flexible modules like ITSM, FMIS, asset and contract management, CRM, and a customizable client portal. Accessible on any device, Neoforce streamlines cooperation and delivers exceptional service.

Read more about Neoforce

Users also considered
Tesseron logo

work with the flow

learn more
Tesseron ist die Service-Management-Plattform für den Mittelstand – transparent. automatisiert. integriert und made in Germany

Read more about Tesseron

Users also considered
FNT Command Platform logo

Hybrid infrastructure and data center management platform

learn more
The FNT Command Platform enables the efficient management of IT, telecommunications and data center infrastructures as a digital twin – from the physical level through virtual components and applications to services – independent of the manufacturer and in a uniform data model.

Read more about FNT Command Platform

Users also considered
Alemba Service Manager logo

ASM automates your ITSM with a no code workflow engine

learn more
The Alemba Service Manager CMDB (Configuration Management Database) centralizes information on IT infrastructure components and their relationships, supporting efficient ITSM processes, risk management, and decision-making by providing a comprehensive view of the IT environment.

Read more about Alemba Service Manager

Users also considered
Cloudaware logo

Cloud management platform for enterprise IT teams

learn more
Cloudaware is a CMDB software for multi-cloud management.
It offers real-time asset discovery, full visibility, and change control to block non-compliant configs. IT teams gain insights, reduce risk, and resolve issues faster—without manual input or blind spots.

Read more about Cloudaware

Users also considered
Versio.io logo

CMDB, IT Asset Management, Governance, Security

learn more
Versio.io continuously and automatically detects and documents changes in businesses and IT landscapes. Data from third-party applications that companies use to run business processes, monitor the IT landscape and control IT service management can be seamlessly integrated.

Read more about Versio.io

Users also considered