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Top Rated IT Service Software with Help desk integration - Page 2

Last updated: June 2026

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91 software options

RG System Suite logo

100% French SaaS suite for MSPs

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The RG System Suite platform is ideal for IT service providers who want to centralise, automate and secure infrastructure management

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RepairCMS Ultimate logo

Customer service and repair management software

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RepairCMS Ultimate is the all-in-one software for efficient repair management, CRM, invoicing, and quotes. This powerful tool streamlines the repair process, from initial intake to progress tracking, diagnostics, quotations, invoicing, and online payments, ensuring smooth operations and exceptional customer service.

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Issuetrak logo

Issue tracking and workflow automation platform

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Issuetrak is an issue tracking and workflow management software designed for service-driven industries including manufacturing, healthcare, and finance. The platform features omnichannel ticket submission, automated issue assignment, customizable task flows, and a comprehensive knowledge base for information management. Organizations can deploy Issuetrak either on-premises or via cloud hosting to streamline customer support operations and complaint management processes.

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Lunixo logo

Digital Signage & DOOH, Unified in One Platform

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Lunixo is a complete digital signage platform with advanced DOOH features. Manage content, control screens remotely, and monetize your network through seamless SSP integration and automated programmatic campaigns.

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ALVAO Service Desk logo

AI-powered ITSM solution designed for Microsoft 365

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ALVAO Service Desk is a Microsoft-native ITSM solution that centralizes service delivery across IT, HR, and Facilities through seamless Outlook and Teams integration. With AI assistance, Copilot support, and a 24/7 virtual agent, it streamlines requests, reduces workload, and accelerates resolution.

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ServiceTonic logo

ServiceTonic targets small and medium size enterprises

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ServiceTonic is a help desk software solution that centralizes support ticket and request management through multiple channels including web, mobile, email, phone, chat, and QR codes. It aligns with ITIL best practices to help IT departments effectively manage services. Key features include automation, knowledge management, and asset management.

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Neoforce logo

Streamline Teamwork & Customer Service with Neoforce

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Neoforce is a versatile platform available both in the cloud and on-premise. It provides a suite of flexible modules like ITSM, FMIS, asset and contract management, CRM, and a customizable client portal. Accessible on any device, Neoforce streamlines cooperation and delivers exceptional service.

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Infraon ITSM logo

ITSM software

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Infraon ITSM, a pink elephant-certified platform, helps businesses streamline and expedite the IT service management lifecycle. It offers a proprietary AI bot that intelligently addresses user queries and requests, resembling human interaction and simultaneously acts as a real-time knowledge base.

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TANSS logo

IT service management tool

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TANSS is an ITSM tool designed for managed service providers and IT departments that automates IT process management and enhances service desk productivity. The modular system includes ticketing, device management, escalation management, and SLA management components that can be tailored to companies of any size. TANSS integrates with Microsoft Outlook and offers additional automation capabilities through Odoo integration.

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Specops uReset logo

Sel-service password reset solution

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Our enterprise self-service password reset solution allows users to securely reset their Active Directory passwords themselves. The product can be used for the purpose of updating local cached credentials, even when they are off VPN. This can be done by initiating the reset process right from the Windows logon screen on their workstations. With security features like multi-factor authentication and geo-blocking, Specops uReset is a perfect fit for organizations that take security very seriously.

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Sabio Virtual logo

Cloud-based help desk software for support teams

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Sabio Virtual is a cloud-based help desk software, which enables service providers and support teams within businesses to handle technical calls, access reports, manage client details, organize knowledge base articles, and more. Administrators can track the evolution of working hours for each technician and configure permission levels for team members.

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Deepser logo

IT service desk, CRM, and asset management software

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Deepser is a cloud-based IT service desk and ticketing software, which enables businesses to handle customer queries and resolve issues by routing tasks to the relevant departments. Features include collaboration, prioritization, agentless discovery, license management, time tracking & reporting.

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Virima logo

Intelligent CMDB automation and complete IT asset management

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Virima is a SaaS platform for businesses to manage IT operations and report potential challenges. It provides IT insights for decision-making through automated infrastructure discoveries and service mapping. The platform is designed to help companies simplify IT operations and systems management.

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NITRO Help Desk logo

Secure IT Help Desk Built Inside Microsoft 365, Teams, and S

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A Microsoft 365, Teams, and SharePoint-native ticketing platform with Teams integration, managing requests, approvals, and assets through automated workflows, optional NITRO Copilot AI, and flat-rate licensing.

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ACMP Suite logo

Every feature has a reason!

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In a world full of unpredictability, choosing the right partner is crucial. We are your guide on the path to greater simplicity and efficiency. acmp offers modular and scalable solutions for your specific challenges in the IT department.

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LogMeIn Central logo

Endpoint management for desktops, servers & mobile laptops

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LogMeIn Central is an endpoint management solution which helps IT professionals to monitor, manage, and secure their organization's endpoint infrastructure including desktops, servers and laptops. Users can remotely deploy & automate routine IT tasks for any PC or Mac from anywhere, via any device.

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monday service logo

Customer support and service solution

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monday service is a service platform that helps organizations deliver exceptional support experiences. The platform caters to various service teams, including IT, customer service, and HR. At the core of Monday service are powerful AI automations that enable businesses to streamline critical service processes. The platform automatically classifies incoming tickets by type, urgency, sentiment, and department, enabling agents to focus on the most pressing issues.

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ServiceWise logo

Web based help desk management software

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ServiceWise is an online help desk software for IT service management and offers SLA management, configurable workflows, reporting and analytics features

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mspStack logo

Services ordering, provisioning & delivery platform for MSPs

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mspStack is a SaaS-based cloud services ordering, provisioning, and delivery platform for MSPs, telcos and healthcare, with white-labeled portal for customers

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Microsoft 365 for Jira logo

Connect Jira to Outlook, Microsoft Teams Teams, and To Do.

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Streamline IT support by connecting Jira Service Management with Outlook, Teams, Calendar, and To Do for faster, smarter service.

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VIZOR IT Asset Management logo

ITIL Certified IT Service and Asset Management Solution

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VIZOR is an ITIL Certified IT Service and Asset Management Solution. Features include automatic ticket assignment, license management, knowledgebase, email integration, SLA support, self-service portal, network discovery, integrations with SCCM and LANSweeper. On-premise or Cloud. Try for Free.

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IT Care Center logo

IT service management solution

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IT Care Center (ITCC) is an ITIL-aligned IT service management platform that combines automation, real-time insights, and the APEX low-code platform for custom workflows and integrations, simplifying and scaling IT operations for enterprises.

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Versio.io logo

CMDB, IT Asset Management, Governance, Security

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Versio.io continuously and automatically detects and documents changes in businesses and IT landscapes. Data from third-party applications that companies use to run business processes, monitor the IT landscape and control IT service management can be seamlessly integrated.

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SteadyPoint Helpdesk logo

Customizable helpdesk for support across industries

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Helpdesk is an ITIL & HIPAA-compliant SharePoint Add-in for IT service management. As an Office 365 ticketing system, it streamlines ticket handling, categorizes issues in four levels, and routes tickets to the best IT specialist. Customizable forms, workflows, and automation improve efficiency.

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Rzilient logo

IT management solution

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Rzilient, the next-generation IT management partner for small and medium-sized businesses to simplify, automate and secure your IT management.

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