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Service Desk Software with Self Service Portal (2026) - Page 5

Last updated: April 2026

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118 software options

ServiceTonic logo

ServiceTonic targets small and medium size enterprises

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ServiceTonic is a help desk software solution that centralizes support ticket and request management through multiple channels including web, mobile, email, phone, chat, and QR codes. It aligns with ITIL best practices to help IT departments effectively manage services. Key features include automation, knowledge management, and asset management.

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Insightly Service logo

Insightly Service

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Service is the newest addition to the Insightly unified suite of customer relationship management applications.

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Jetdocs logo

Collaborative ticketing workflows for your internal teams

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Collaborative ticketing and workflow solution that integrates with Microsoft Teams and Slack. IT, Ops and other internal teams leverage Jetdocs to handle tickets, issues, requests and approvals that involve multiple teams.

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Nexoid logo

Nexoid: Your Key to Affordable, Adaptable, Evolving ERP

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The future of ERP. Adaptable, affordable, AI-powered. Complete code transparency meets exceptional speed & performance. AWS-backed for security and scalability. Pay-as-you-go plans, automation workflows, and seamless third-party integration.

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Helpdesk 365 logo

SharePoint IT Ticketing System for Microsoft 365

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Cloud-based helpdesk solution for Microsoft Teams, Outlook, and SharePoint, letting users create, track, and manage tickets in Microsoft 365.

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HEINZELMANN logo

Issue tracking software for the IT sector

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HEINZELMANN is an issue tracking software designed to help businesses track computer hardware and software inventories, licenses, and orders. Administrators can capture, maintain, and administer critical information about assets such as health status in real-time.

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Serviceware Processes logo
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ITSM Software, Helpdesk & Service Desk for IT Organizations

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Serviceware offers intelligent solutions for digitizing and automating service processes and enabling companies to optimize their service costs. Key features include a service-catalogue, self-service portal, configuration and knowledge base management and process control.

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TACO logo
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Auditing Policy Monitoring Tool

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TACO can apply auditing policies to your organisation’s overall infrastructure environment. TACO covers compliance frameworks like CIS, POPI and GDPR, to name a few.

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T-HelpDesk logo
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Advanced ticketing system

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T-HelpDesk offers functionalities of a service desk, helpdesk, IT ticketing, and asset management in a single environment.

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OpenText Service Management logo
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IT service management and ticketing solution

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Service Management Automation X (SMAX) is an IT Service Management (ITSM) software that provides an integrated, intelligent, and role-based service experience for employees. SMAX comes with advanced features such as AI and automation, codeless configuration, and a no-wait self-service portal that provides a consumer-like service experience.

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OpenText ZENworks Service Desk logo
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Cloud-based service desk platform

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ZENworks Service Desk is a comprehensive IT service management solution that streamlines and automates IT service operations. It is designed to help IT organizations deliver high-quality services to their users while reducing the overall cost of service delivery. With ZENworks Service Desk, users can easily submit and track their service requests, while IT teams can manage and prioritize incidents, problems, and changes.

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etrack1 logo
(0)

For customer centres with passionate customer service manage

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etrack1 owns the entire value chain from technology to implementation, hosting and support.

This means that our customers have one point of contact. If something doesn't work or if there’s a need for support or consultancy, there will always only be one sole responsible for everything.

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Managed Service Providers (MSPs) logo
(0)

MSP solution for enhanced service delivery

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Sunrises's MSP solution enables Managed Service Providers (MSPs) to streamline their operations, optimize resources, and deliver top-notch service. Featuring an intuitive HTML5 interface and advanced functionalities like dynamic searching, complex SLA management, and a customizable self-service portal, this software helps MSPs enhance their operational efficiency and drive business growth.

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Jack Project logo
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Project management solution

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Jack Project is a software solution for task management, communication, collaboration, knowledge management, and document management. It provides features for managing tasks, projects, documents, and knowledge in one application across departments and company boundaries.

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KIX logo
(0)

Cloud-based ITSM software

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KIX is a service management software solution for IT service management (ITSM) and technical customer service. It offers features tailored for organizations of all sizes, from SMEs to large enterprises in the public and private sectors.

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Managed Service Providers (MSPs) logo
(0)

MSP solution for enhanced service delivery

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Sunrises's MSP solution enables Managed Service Providers (MSPs) to streamline their operations, optimize resources, and deliver top-notch service. Featuring an intuitive HTML5 interface and advanced functionalities like dynamic searching, complex SLA management, and a customizable self-service portal, this software helps MSPs enhance their operational efficiency and drive business growth.

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SP Employee Hub logo
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Service desk solution

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SP Employee Hub is a comprehensive self-service portal built on the Microsoft Office 365 platform. It provides a centralized and integrated solution for employee engagement and internal services. Leveraging the power of MS SharePoint and Microsoft Teams, the SP Employee Hub connects employees to essential resources, tools, and information while streamlining HR services and internal communication.

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Faveo Servicedesk logo
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IT service management & helpdesk solution

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Servicedesk is an advanced IT service management (ITSM) and helpdesk solution that streamlines support operations for businesses of all sizes. With AI-powered ticketing, automation, and customizable workflows, it enables IT teams to manage incidents, service requests, assets, changes, and SLAs

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