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Top Rated Service Desk Software with Open source - Page 3

Last updated: October 2026

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210 software options

Neoforce logo

Streamline Teamwork & Customer Service with Neoforce

Neoforce is a versatile platform available both in the cloud and on-premise. It provides a suite of flexible modules like ITSM, FMIS, asset and contract management, CRM, and a customizable client portal. Accessible on any device, Neoforce streamlines cooperation and delivers exceptional service.

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ALVAO Service Desk logo

AI-powered ITSM solution designed for Microsoft 365

ALVAO Service Desk is a Microsoft-native ITSM solution that centralizes service delivery across IT, HR, and Facilities through seamless Outlook and Teams integration. With AI assistance, Copilot support, and a 24/7 virtual agent, it streamlines requests, reduces workload, and accelerates resolution.

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Bonder logo

Instant Support

Bonder is a web-based after-sales/customer support solution that helps your customers, partners and employees where it matters most: at the product.

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deeploi logo

All-in-one IT management platform

deeploi is an all-in-one IT management platform with service included for growing companies. It helps HR teams, founders, and IT managers organize their IT in a clear, secure, and efficient way, especially when internal IT resources are limited.

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IBI-aws logo

Service desk user information system

IBI-aws is a knowledge search system that centralizes customer information in your service desk and makes it usable in a secure environment. Users can compare external customer contacts with the corresponding company data and thus answer specific inquiries directly. With IBI-aws, queries can be extended to advanced search to see what customers have used or to show what they need.

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Suptask logo

Team ticketing for faster resolutions integrated in Slack

Internal ticketing closely aligned with your teams. Work with your team-to-team tickets purely on Slack where your conversations are the tickets. Instant communication and collaboration reduces the overall resolution time on your customer cases.

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Incident IQ logo

Incident IQ is a workflow management solution built by K-12,

The Incident IQ platform has revolutionized how school districts manage help desk ticketing, asset management, and maintenance work. Our results speak for themselves: 98% of customers renew their Incident IQ subscription every year. Check out our content below to see our platform in action!

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Zoho Desk logo

Cloud-based help desk for all business sizes

Cloud-based omnichannel help desk platform unifying tickets from email, chat, social media, and phone for businesses of all sizes.

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Infraon ITSM logo

ITSM software

Infraon ITSM, a pink elephant-certified platform, helps businesses streamline and expedite the IT service management lifecycle. It offers a proprietary AI bot that intelligently addresses user queries and requests, resembling human interaction and simultaneously acts as a real-time knowledge base.

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Support.cc logo

provide best customer service

Support.cc is a powerful software designed to provide a faster and better experience for your customers. It automates the Omnichannel customer experience and will help you increase customer retention and sales.

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AppBase DCM & BPM Platform logo

AI supported low-code platform for case management solutions

Eccentex delivers next-generation dynamic case management and business process automation solutions that are enhanced by Eccentex AI Services to help brands and government entities achieve results quickly and easily.

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NestDesk logo

Customer engagement and service management solution

NestDesk is the affordable customer service solution for Shopify stores of all sizes to close sales from every conversation. NestDesk works as both a support tool and a sales engine, bringing all customer data and order actions together in one place for quick and personalized assistance.

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Tikit by Cireson logo

Tikit by Cireson - AI-based service desk solution

Tikit is our next-generation AI-powered Microsoft Service Desk, purpose-built for the evolving needs of our cloud-focused customers. Designed from the ground up for the Microsoft ecosystem, Tikit delivers a modern, seamless support experience aligned with the future of IT service management.

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Sabio Virtual logo

Cloud-based help desk software for support teams

Sabio Virtual is a cloud-based help desk software, which enables service providers and support teams within businesses to handle technical calls, access reports, manage client details, organize knowledge base articles, and more. Administrators can track the evolution of working hours for each technician and configure permission levels for team members.

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Movidesk logo

Omnichannel customer service and help desk platform

Movidesk is a cloud-based help desk platform, which enables enterprises to manage the ticketing system and centralize both client and team communications across multiple channels on a unified dashboard. Features include event-based triggers, reporting, service catalog, surveys, and timekeeping.

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Deepser logo

Service Management without complexity - no code.

Deepser is a Service Desk solution that simplifies support operations and service delivery. Native AI helps teams manage requests more efficiently, access information faster and automate repetitive activities to improve both productivity and user experience.

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SRS Computing logo

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SYDLE ONE logo

BPMS, ECM, CRM & Service Desk- All-in-one platform

SYDLE ONE is an enterprise all-in-one digital platform that offers integrated business process management, content management, customer relationship management, data analytics, and service desk solutions.

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Computicate PSA logo

Integrated business management and PSA solution

Computicate PSA is a cloud-based professional services automation (PSA) & business management solution designed for managed service providers (MSPs). The mobile-responsive platform offers tools for ticketing, time tracking, quoting, client management, inventory tracking, recurring billing, and more.

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ScriptRunner logo

IT management software for DevOps teams

ScriptRunner supports DevOps and IT specialists with the automation of company processes and PowerShell administration. The automation tool helps centralizing administrative tasks, standardizing admin activities, automating routine activities, and managing task delegation.

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Efecte IT Service Management logo

IT service management software

Efecte is an IT service management software designed to help businesses of all sizes manage and track utilization of IT related services within the organization.

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Virima logo

Accurate CMDB, discovery and service mapping for IT teams

Virima combines agentless and agent-based discovery, a native CMDB, and ViVID™ Service Mapping to give IT teams a live view of assets, dependencies, and change impact. It integrates with ServiceNow, Jira Service Management, Ivanti, HaloITSM, Xurrent, Hornbill, and TeamDynamix.

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ServiceTonic logo

ServiceTonic targets small and medium size enterprises

ServiceTonic is a help desk software solution that centralizes support ticket and request management through multiple channels including web, mobile, email, phone, chat, and QR codes. It aligns with ITIL best practices to help IT departments effectively manage services. Key features include automation, knowledge management, and asset management.

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GLPI logo

GLPI is an IT Service Management software.

GLPI is an IT Service Management software based on open source technologies. It is a suite for IT, project, financial and user management. GLPI can support companies of any size, and offers both on-premises and cloud (SaaS) solutions.

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Student Application Portal logo

Admissions, CRM + SIS for schools, colleges & universities

HEM-SP is an all-in-one admissions portal + student information system for for schools, colleges & universities. Build online applications with docs, e-signatures and payments, then manage cohorts, schedules, attendance, grades, invoicing and reporting—plus CRM and integrations.

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