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Milvus
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
IT management system and help desk solution
Table of Contents
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Milvus - 2026 Pricing, Features, Reviews & Alternatives
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Last updated: March 2026
Milvus overview
What is Milvus?
Milvus is an IT management platform which is available only in Portuguese. The system includes capabilities for managing IT assets, help desks, support/issue tickets, service catalogs, remote access, file transfer, device discovery, IT inventory, asset monitoring, customer documentation, and more.
Milvus's IT asset management solution allows users to generate a list of client devices, view real-time terminal statuses, and access full device information. Devices can be added and removed as necessary from a remote location through the remote access feature. Alerts are generated automatically for device variables being monitored including RAM, disk storage, temperature, and more. Users can also manage asset life cycles, software licenses, asset locations, link monitoring, and remote file transfer.
The help desk functionality of Milvus includes multi-channel support for chat, phone, web, email, and in-app support requests. Users can manage tickets, link duplicate tickets together, and support multiple customers at the same time. SLAs are managed automatically with ticket prioritization and contract management tools to configure service contracts. Milvus also integrates with Bom Controle, allowing users to automate the sending of monthly customer invoices.
Starting price
per month
Alternatives
with better value for money
Milvus reviews
Overall rating
4.8
/5
298
Positive reviews
98
%
- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend9.36/10
5
4
3
2
1
257
36
4
1
0
Who uses Milvus?
Based on 298 verified user reviews.
Company size
Small Businesses
Enterprises
Midsize Businesses
Top industries
Use cases
Milvus's key features
Most critical features, based on insights from Milvus users:
All Milvus features
Features rating:
Milvus alternatives
Milvus
Starting from
25
/user
Per month
Zendesk Suite
Starting from
No pricing info
Freshdesk
Starting from
No pricing info
LiveAgent
Starting from
No pricing info
Milvus pricing
Value for money rating:
Starting from
25
/user
Per month
User opinions about Milvus price and value
Value for money rating:
Milvus support options
Typical customers
Platforms supported
Support options
Training options
Milvus FAQs
Milvus has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Small Business
These products have better value for money
Q. What languages does Milvus support?
Milvus supports the following languages:
English, Portuguese, Spanish
Q. Does Milvus support mobile devices?
Milvus supports the following devices:
Android, iPad, iPhone
Q. Does Milvus offer an API?
No, Milvus does not have an API available.
Q. What level of support does Milvus offer?
Milvus offers the following support options:
Phone Support, Email/Help Desk, Chat
