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Knowliah

Legal case management solution for businesses of all sizes

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Knowliah Pricing, Features, Reviews and Alternatives

Knowliah product overview

What is Knowliah?

Knowliah is a legal case management solution for businesses of all sizes, which helps users manage and store all critical information on a unified platform. It comes with an automated contextualization engine, which lets users quickly search and locate relevant documents as well as emails related to a specific case, customer, or issue.

Key benefits of using Knowliah

Benefits for Matters:
Securely manage matters like contracts, litigation, advice, …
Fully integrated Entity Management and Corporate Housekeeping
Quickly find all relevant documents related to a customer / case / issue ... related to the specific context that you are searching for.
Users can stop recreating text and advice that was already written in the past.
Get a 360° view on a customer / case / issue / ... , with all relevant information.

Benefits for E-mails & Documents:
Avoid misuse of wrong versions or users continuing to work on an already obsolete version of a document.
Search and find every e-mail that you need.
Never lose an e-mail again.
Ensure compliance with laws such as SOW, GDPR, privacy,...
Your users can stop recreating text that someone else has already written before.
Documents can be accessed internally and externally, from different locations, in a fully secured way.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
Phone Support
Knowledge Base
Chat

Training options

In Person
Webinars
Live Online
Documentation

Knowliah pricing information

Value for money

3.0

/5

3

Starting from

No info

Pricing options

Free plan
Subscription
Free trial
Pricing range

Knowliah features

Functionality

2.7

/5

3
Total Features47 5 categories

Most valued features by users

Document Management
Task Management
Case Management
Access Controls/Permissions
Calendar Management
Alerts/Notifications
Client Management
Activity Dashboard

Knowliah users reviews

Overall rating

3.3

/5

3

Positive reviews

33%

Write a review
Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend4.67/10
Rating distribution

5

4

3

2

1

0

1

2

0

0

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

review of Knowliah by Allnex

Reviewed 4 months ago

We are using Knowliah as our contract and corporate database. We do not only use it as our filing repository but also to find actively for corporate management and contract (and other legal matter) management.

Pros

The powerful search engine and the automatic filing function. The reporting features which allow to extract csv files that can be filtered in excel.

Cons

The corporate management section could improve the org chart function.

Vendor response

Thank you Mr. Mestel for sharing your valuable feedback. We are glad to read that you and your team are satisfied with our solutions. You have mentioned that Knowliah's corporate management section could be improved. Well, we're thrilled to announce that our Corporate Entity Management module has evolved significantly, including for example flexible organisation charts. Your account manager will contact you to introduce some exciting new features that are part of our roadmap. Looking forward speaking to you soon.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend3/10

Share this review:

System ok but better alternatives available

Reviewed 5 months ago

System is ok but better alternatives are available on the market.

Pros

The possibility to archive and view contracts

Cons

It works too slowly. A lot of time is needed to load all the files.

Vendor response

Thank you very much for your review. Besides the pros you've mentioned, we're sorry to hear that your experience is not up to standards at the moment. We are looking into the mentioned issues and will resolve them promptly and accurately. Thank you for bringing this to our attention, as we continuously strive to do better.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend3/10

Share this review:

Funktionalität ist etwas schwierig

Reviewed 5 months ago

Aktuell sehe ich keine Vorteile, alles funktioniert nur äußerst langsam, und widerwillig. D.h. häufig muss man Dokumente doppelt hochladen und speichern, bevor das System dies akzeptiert und hinterlegt. Das ist sehr anstrengend.

Pros

Die ursprüngliche Version, die eine einmal eingestellte Landesssprache bei jedem Login wiedererkennt, man kann Daten zum jeweiligen Vertrag einpflegen und monitoren.

Cons

Aktuell sind seit vielen Monaten (!!) in meinem Account viele Funktionen nicht mehr nutzbar: Ich kann z.B. keine Counterparty mehr eingeben, da Feld ist ausgegraut und funktioniert schlichtweg nicht, ebenso dauert ein Upload und ein Öffnen von Dokumenten ewig, wenn bereits mehrere Dokumente im System archiviert sind. Aktuell ist alles sehr langsam, und schwerfällig, da macht die Nutzung keinen Spaß und ich habe diese leider auf ein absolutes Minimum reduziert. Schade, denn ursprünglich war es ein wirklich gutes Programm.

Vendor response

Thank you very much for your review. Besides the pros you've mentioned, we're sorry to hear that your experience is not up to standards at the moment. We are looking into the mentioned issues and will resolve them promptly and accurately. Thank you for bringing this to our attention, as we continuously strive to do better.

Knowliah FAQs and common questions

Knowliah has the following pricing plans:
Free Trial: Available


Knowliah has the following typical customers:
Large Enterprises, Mid Size Business, Small Business


Knowliah supports the following languages:
English


Yes, Knowliah has an API available for use.


Knowliah integrates with the following applications:
SharePoint, Microsoft Outlook, Dropbox Business, Gmail, Google Drive


Knowliah offers the following support options:
Email/Help Desk, Phone Support, Knowledge Base, Chat

Related categories