App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

Neos Logo

Neos

4.2
(114)

Write a review

Top-Rated Cloud-Based Legal Case Management Software

(5)

GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links. Learn more

Neos Pricing, Features, Reviews and Alternatives

Neos FAQs

Q. What type of pricing plans does Neos offer?

Neos has the following pricing plans:
Starting from: $99.00/month
Pricing model: Subscription
Free Trial: Available | (No Credit Card required)

These products have better value for money


Q. Who are the typical users of Neos?

Neos has the following typical customers:
Large Enterprises, Mid Size Business, Small Business


Q. What languages does Neos support?

Neos supports the following languages:
English


Q. Does Neos offer an API?

Yes, Neos has an API available for use.


Q. What other apps does Neos integrate with?

Neos integrates with the following applications:
Microsoft SharePoint, LawPay, Microsoft Outlook, Microsoft Azure, Zapier, DocuSign, OneDrive, Kenect, LawToolBox, QuickBooks Desktop Enterprise, Microsoft 365, Equitrac Express, RingCentral Engage Voice, Mailchimp


Q. What level of support does Neos offer?

Neos offers the following support options:
FAQs/Forum, Email/Help Desk, Phone Support, Knowledge Base

Neos product overview

Price starts from

99

/user

Per month

What is Neos?

Neos, powered by Assembly Software, brings together customer-favorite features from two of the legal profession’s pioneering case management brands, Needles and Trialworks, to create the next generation of cloud-based case management capabilities.

Key benefits of using Neos

Gain firm-wide insights into case value, costs, and performance that will improve overall profitability.

Provide unmatched client service with effortless document management and multiple communication options, then watch your referrals grow.

Learn how to lower your per case cost and
improve your ROI with custom reports and advanced analytics.

Rest easy knowing Neos is hosted on Microsoft® Azure, the cloud-computing service trusted by thousands of leading corporations. Neos offers a 99%+ uptime guarantee, comprehensive encryption, 2FA, and full backup redundancy.

Leverage our Microsoft® Outlook integration for correspondences, meetings, and events, all of which are available in app for the ultimate convenience.

Stay ahead with automated workflow processes, daily checklists, and reminders. Save time by using templates for dozens of case types and customizable case libraries.

Now available - Intake Pro!
- Capture leads effectively, and turn more of them into clients with fully native, end-to-end client intake.
- Automatically process incoming leads from call-ins or web sources, and send notifications to clients
- Generate and send a retainer, referral, or rejection letter with the click of a button
- Generate reports that track marketing campaigns and provide insight into ROI and pipeline activities
- Schedule automated emails, send SMS messages, and keep leads warm

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

FAQs/Forum
Email/Help Desk
Phone Support
Knowledge Base

Training options

Live Online
In Person
Documentation
Webinars
Videos

Not sure about Neos? Compare it with a popular alternative

Starting from

99

/user

Per month

Free plan
Free trial
Pricing range

Starting from

39

/user

Per month

Free plan
Free trial
Pricing range
Ease of use
Value for money
Customer support
Ease of use
Value for money
Customer support
Why am I seeing this?

Neos pricing information

Value for money

4.1

/5

114

Starting from

99

/user

Per month

Pricing options

Free plan
Subscription
Free trial
Pricing range

Neos features

Functionality

4.0

/5

114

Total features

69

4 categories

Most valued features by users

Document Management
Access Controls/Permissions
Alerts/Notifications
Reporting & Statistics
Activity Dashboard
Task Management
Case Management
Calendar Management

Neos users reviews

Overall Rating

4.2

/5

114

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.56/10
Rating distribution

5

4

3

2

1

67

25

7

10

5

Pros
Everything went seamlessly and the support staff was WONDERFUL and answered all our questions timely. It was a smooth, easy transition.
I love the reporting features and dashboards that allows me measure KPIs efficiently. Our transition to Neos was quick and easy with great support from the Neos team.
I like the daily reminders on each case keeping us current and up to date on all our files. I like the simplicity of the calendar and the integration with Outlook.
Cons
Neos is exceptionally bad at calendaring, document management and task assignment. The Needles team was unable and unwilling to sufficiently address our concerns with Neos.
Extremely buggy, poorly designed. A bad, infuriating experience.
What is very annoying is that Needles keeps billing us quarterly for "technical support" that is part of our agreement, but fails to fix our technical issues.

Related categories