Time, expense & billing management software for legal firms
4.73/5 (558 reviews)I'm capturing more time and collecting more. That's the name of the game.
Pros
Easy to use so that I use it more often!
Cons
Learning anything new is a pain. But I'm getting there.
Rating breakdown
Likelihood to recommend: 10/10
Pros
I was using a 2001 version of Timeslips and decided it was time for an update. I researched several companies and TimeSolve seemed the best fit for my needs and the most reasonable price. I was assigned [SENSITIVE CONTENT HIDDEN] as my account rep and she has been OUTSTANDING! She did an initial 90-minute Zoom call to explain the program. TimeSolve then imported my Timeslips database and I was up and running. [SENSITIVE CONTENT HIDDEN] has timely and professionally answered my many questions and even agreed to do a Zoom call on a Sunday as that was the last day of May and when I needed to send out my bills. I cannot say enough good things about TimeSolv. The program is intuitive, easy to use and exceeds all my needs and [SENSITIVE CONTENT HIDDEN] has been so helpful, professional, responsive and a true pleasure to work with the entire time. I can now enter my time and do billing anywhere I have a computer with internet access and am not tied to the office anymore. I wish I had switched to TimeSolve years ago.
Cons
Nothing. It is a really well conceived and thought out program.
Rating breakdown
Likelihood to recommend: 10/10
We have been using it for about a year and everything from inputting to tracking time with clients has been very simple
Pros
So easy to input time and print summaries
Cons
Haven’t had any issues so far, nothing negative to say
Rating breakdown
Likelihood to recommend: 8/10
The law firm I work for just made the switch from MyCase to TimeSolv. So far, however, I've been unimpressed. Before I continue listing the pros and cons, I have to mention our initial experience with porting data over from our prior software, MyCase. The TimeSolv sales rep we corresponded with initially represented that they would port all of our case data over from MyCase to TimeSolv, but, after we signed on, we were informed that they could only migrate "active" cases. Skip ahead a few weeks and now they tell us that they can only migrate data that we provide to them in CSV format, which means we have to either generate those reports ourselves or manually re-input everything. This is coupled with the fact that what cases they did migrate didn't include contact information for case parties and some were improperly indexed.
Pros
-TimeSync. TimeSolv's desktop timing app lets you keep several timers open at the same time. MyCase only allows three at any given time.
-Quickbooks integration.
-Detailed billing reports. Appears more robust than MyCase.
-Dedicated "Help" button which provides tutorials for TimeSolv.
Cons
- Unintuitive. The UI is very clunky compared to any other legal software I've used. Just to setup an invoice and to process a payment requires navigating three different tabs. Compare this to MyCase where you can access almost aspect of the software from your dashboard.
- Technical limitations/glitches. On multiple occasions, I've had to log out and back in to TimeSolv in order to see new cases or time entries added by other users. For whatever reason, said entries wouldn't sync until I manually logged off.
- Important features not accessible on all account levels. Most of the helpful reports that you can generate with TimeSolv are not accessible unless you have an admin level account.
Rating breakdown
Likelihood to recommend: 4/10
We switched to TimeSolv at the beginning of the year and have been so happy with it. Our prior timekeeping program was not cloud based, so the switch saved us during the Pandemic shutdown when working offsite.
Pros
TimeSolv is very simple when it comes to keeping time and billing. And Technical Support is great!
Cons
Only the first page of the Invoices have the client name and/or Invoice #. I dropped the print offs and all the Invoices commingled and it took a while to separate and put the additional pages all attached to the correct Invoice.
Rating breakdown
Likelihood to recommend: 10/10
TimeSolv Legal Billing is available on monthly and annual subscriptions, details of which are outlined below-
1-9 Users - $24.95/month or $22.46 (billed annually)
10-24 Users - $19.95/month or $17.96 (billed annually)
25+ Users - $17.95/month or $16.16 (billed annually)