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App comparison

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charles Logo

Web-based conversational commerce suite for consumer brands

charles Alternatives & Competitors (2026)

Top 3 free alternatives

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Features


Pricing model


Devices supported


User rating


Organization types


Integrated with


Industry


Company size


BOSSDesk logo

BOSSDesk a FrontRunner in Help Desk Software

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logo
BOSSDesk
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charles

0.4

4.7

Value for money

4.3
29
per user/per month

Starting price

349
usage based/per month

0.2

4.4

Functionality

4.2

Call Center Management

5/5

Mobile App

5/5

Drag & Drop

5/5

Top Features

Support Ticket Management

5/5

Real-Time Notifications

5/5

Real-time Consumer-facing Chat

5/5

Smartsheet logo

Online work execution platform for businesses of all sizes

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Smartsheet
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charles

0.1

4.4

Value for money

4.3
9
per user/per month

Starting price

349
usage based/per month

0.1

4.3

Functionality

4.2

SSL Security

5/5

Payroll Management

5/5

Multi-board

5/5

Top Features

Support Ticket Management

5/5

Real-Time Notifications

5/5

Real-time Consumer-facing Chat

5/5

emfluence Marketing Platform logo

Built for marketers. Backed by humans.

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emfluence Marketing Platform
logo
charles

0.4

4.7

Value for money

4.3
1000
other/per month

Starting price

349
usage based/per month

0.2

4.4

Functionality

4.2

Social Marketing

5/5

Multi-Channel Marketing

5/5

Email Marketing

5/5

Top Features

Support Ticket Management

5/5

Real-Time Notifications

5/5

Real-time Consumer-facing Chat

5/5

Clio logo

Cloud-based legal practice management tool for law firms.

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Clio
logo
charles

0.2

4.5

Value for money

4.3
59
per user/per month

Starting price

349
usage based/per month

0.3

4.5

Functionality

4.2

Receipt Management

5/5

Archiving & Retention

5/5

Version Control

5/5

Top Features

Support Ticket Management

5/5

Real-Time Notifications

5/5

Real-time Consumer-facing Chat

5/5

Salesforce Sales Cloud logo

Cloud-based CRM and sales automation software

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Salesforce Sales Cloud
logo
charles

0.2

4.1

Value for money

4.3
25
per user/per month

Starting price

349
usage based/per month

0.2

4.4

Functionality

4.2

Drag & Drop

5/5

Purchase Order Management

5/5

Source Tracking

5/5

Top Features

Support Ticket Management

5/5

Real-Time Notifications

5/5

Real-time Consumer-facing Chat

5/5

Ringover logo

100% cloud phone for startups and SMEs

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Ringover
logo
charles

0.2

4.5

Value for money

4.3
29
per user/per month

Starting price

349
usage based/per month

0.4

4.6

Functionality

4.2

Queue Management

5/5

Call Whispering

5/5

Live Chat

5/5

Top Features

Support Ticket Management

5/5

Real-Time Notifications

5/5

Real-time Consumer-facing Chat

5/5

Pipedrive logo

Cloud-based CRM solution for salespeople

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Pipedrive
logo
charles

0.1

4.4

Value for money

4.3
19
per user/per month

Starting price

349
usage based/per month

0.1

4.3

Functionality

4.2

Offline Form

5/5

Online Forms

5/5

Inbox Management

5/5

Top Features

Support Ticket Management

5/5

Real-Time Notifications

5/5

Real-time Consumer-facing Chat

5/5

Apptivo logo

CRM solution for managing customer accounts

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Apptivo
logo
charles

0.4

4.7

Value for money

4.3
15
per user/per month

Starting price

349
usage based/per month

0.1

4.3

Functionality

4.2

Customizable Fields

5/5

For Small Businesses

5/5

Communication Management

5/5

Top Features

Support Ticket Management

5/5

Real-Time Notifications

5/5

Real-time Consumer-facing Chat

5/5

Mokapen logo

The Italian CRM for small businesses.

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Mokapen
logo
charles

0.5

4.8

Value for money

4.3
9
flat rate/per month

Starting price

349
usage based/per month

0.3

4.5

Functionality

4.2

For Small Businesses

5/5

Activity Tracking

5/5

Time Tracking

5/5

Top Features

Support Ticket Management

5/5

Real-Time Notifications

5/5

Real-time Consumer-facing Chat

5/5

Hivebrite logo

Most powerful, all-in-one solution for community engagement.

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Hivebrite
logo
charles

0.1

4.4

Value for money

4.3
799
other/per month

Starting price

349
usage based/per month

0.1

4.3

Functionality

4.2

Discussions/Forums

5/5

Reporting/Analytics

5/5

Recurring/Subscription Billing

5/5

Top Features

Support Ticket Management

5/5

Real-Time Notifications

5/5

Real-time Consumer-facing Chat

5/5

Cloud ERP logo

Cloud-based enterprise resource planning solution

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Cloud ERP
logo
charles

0.7

5.0

Value for money

4.3
99.95
per user/per month

Starting price

349
usage based/per month

0.5

4.7

Functionality

4.2

Financial Management

5/5

Contact Management

5/5

Bank Reconciliation

5/5

Top Features

Support Ticket Management

5/5

Real-Time Notifications

5/5

Real-time Consumer-facing Chat

5/5

Prime Cloud logo

Customer loyalty program management

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Prime Cloud
logo
charles

0.7

5.0

Value for money

4.3
3300
per feature/per month

Starting price

349
usage based/per month

0.8

5.0

Functionality

4.2

Membership Management

N/A

User Management

N/A

Social Engagement

N/A

Top Features

Support Ticket Management

5/5

Real-Time Notifications

5/5

Real-time Consumer-facing Chat

5/5

Queue logo

Community activation, brand advocacy & growth amplification

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Queue
logo
charles

0.1

4.2

Value for money

4.3
69
/per month

Starting price

349
usage based/per month

0.2

4.4

Functionality

4.2

Judging Management

N/A

Community Management

N/A

Social Engagement

N/A

Top Features

Support Ticket Management

5/5

Real-Time Notifications

5/5

Real-time Consumer-facing Chat

5/5

TOPdesk logo

The service management platform that makes service happen

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TOPdesk
logo
charles
4.3

Value for money

4.3
77
per user/per month

Starting price

349
usage based/per month

0.1

4.3

Functionality

4.2

Customizable Fields

5/5

Reporting/Analytics

5/5

Third-Party Integrations

5/5

Top Features

Support Ticket Management

5/5

Real-Time Notifications

5/5

Real-time Consumer-facing Chat

5/5

Marsello logo

Loyalty and marketing, in-store and online.

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Marsello
logo
charles

0.1

4.2

Value for money

4.3
60
other/per month

Starting price

349
usage based/per month

0.1

4.1

Functionality

4.2

SMS Marketing

5/5

Campaign Scheduling

5/5

Campaign Management

4.8/5

Top Features

Support Ticket Management

5/5

Real-Time Notifications

5/5

Real-time Consumer-facing Chat

5/5

Talon.One logo

Powerful Promotion Engine for Enterprises

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Talon.One
logo
charles

0.2

4.5

Value for money

4.3
1500

Starting price

349
usage based/per month

0.3

4.5

Functionality

4.2

Rewards Management

5/5

Loyalty Program

5/5

Reporting/Analytics

5/5

Top Features

Support Ticket Management

5/5

Real-Time Notifications

5/5

Real-time Consumer-facing Chat

5/5

Virtuagym logo

All-in-One Gym, Studio & PT Management Software

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Virtuagym
logo
charles

0.6

3.7

Value for money

4.3
29
/per year

Starting price

349
usage based/per month

0.4

3.8

Functionality

4.2

Scheduling

5/5

Group Scheduling

5/5

Project Management

5/5

Top Features

Support Ticket Management

5/5

Real-Time Notifications

5/5

Real-time Consumer-facing Chat

5/5

eWay-CRM logo

Customer relationship management solution

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eWay-CRM
logo
charles

0.1

4.4

Value for money

4.3
20
per user/per month

Starting price

349
usage based/per month

0.1

4.3

Functionality

4.2

Customizable Branding

5/5

Campaign Management

5/5

Sales Trend Analysis

5/5

Top Features

Support Ticket Management

5/5

Real-Time Notifications

5/5

Real-time Consumer-facing Chat

5/5

CallHippo logo

Cloud-based phone system for sales, support & growing teams

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CallHippo
logo
charles

0.1

4.2

Value for money

4.3

Starting price

349
usage based/per month

0.1

4.3

Functionality

4.2

Callback Scheduling

5/5

Queue Management

4.9/5

IVR

4.8/5

Top Features

Support Ticket Management

5/5

Real-Time Notifications

5/5

Real-time Consumer-facing Chat

5/5

Glue Up logo

Community and event management solution

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Glue Up
logo
charles

0.1

4.4

Value for money

4.3
Empty state illustration for "No pricing info"

No pricing info

Starting price

349
usage based/per month

0.2

4.4

Functionality

4.2

Dues Management

5/5

Lead Capture

5/5

Template Management

5/5

Top Features

Support Ticket Management

5/5

Real-Time Notifications

5/5

Real-time Consumer-facing Chat

5/5